dude so u sent the wrong address for them to send the funds? youre toast man. lol sorry. they dont give af about you. hard truth. kiss your 25k or 50k goodbye
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Comment -
Yeah I hear ya, but when you’ve given someone half a million in business and your following instructions per customer service, which caused the issue. Shit if you had any soul or moral compass, there would be some level of resolution. However, if your Mickey Flynn or any one of those Costa Rican scumbag outfits they don’t give a ****, your rightComment -
Any update?Comment -
No update, I tried leveraging BMR and OSGA, which were of no help. Lou from BMR at least looked into it, but came back with you were rude and cursed at CS. It’s totally BS. OSGA didn’t even respond. I’m sure they are in bed together. I did speak with someone at BetCris today and he’s trying to help me. He’s been the only person that’s been helpful thus far.
BM is such garbageComment -
This sux but I don't see how this ends good for u sir.Originally posted by Dogsrule2025Comment -
Also OSGA shouldn't be trusted at all as a site who helps players at this point. They have proven over and over they are only collecting money from scam books.. I knew the person in charge personally and if he's still in charge he should be shot and hung in public. FCK OSGA aka The Off Shore Gaming Association. POSComment -
OSGA Dave did get back to me last night. Apparently complaint tickets weren’t be uploaded correctly. He’s looking into it. We will see, it may be the same song and dance as BMR. I must say I was disappointed in Lou from BMR not doing more other than talking with them and telling me cursed at a customer service agent and not to do that. How about all of the questionable things BM did after I gave them a half of million in business.Comment -
I took the advice of optional and connected with a super nice guy, Mel, at Betcris. We talked for 40 minutes about my situation and he agreed to try and help. I’ll be sure to keep the forum updated.
The madness in all of this is if BM had phone support like any normal company in 2025, we may not have this issue. Or perhaps they are crooks and use the no phone support, so they can hide behind chat CS. Mel agreed with me the fact BM wouldn’t get in a call with me to find a resolution is garbage.Comment -
Ok, I lost respect for all of humanity in the offshore sportsbook world. I’m sure there are some good people out there, I get it. These offshore establishments just seem like total
shit bags though. Mel told me to call him today - and it appears they’ve blocked my number.
Good ol’ Mickey Flynn III strikes again, this dude is untouchable in the offshore sportsbook world. Funny thing he’s like 5’5” fat little dude that’s not aloud back in the US. Thank goodness!Comment -
Try from a different phone.Originally posted by Dogsrule2025.Comment -
Optional - I will and I’ve emailed BetCris AZ along with the AZ gaming commission referencing my convo with Mel and fact he informed me that BetCris and BM are no longer affiliated but leadership still talks. I think BetCris had to distance themselves from BM in order to reenter the US.Comment -
GM,
Through some research and talking with some crypto experts I have an update on my situation with Bookmaker.eu. Not sure they will do anything about it though. Let me know if you have any constructive feedback. This clearly lays out the facts….
My email to them below:
Yes, I realize I've continued to reach out regarding this matter and remain hopeful, that Bookmaker will come to their senses and do the right thing. I believe the update below provides the level of detail needed to fully support my case.
I received a payout of $25k from Bookmaker.eu on 2/23/22, and the input address for that payout was:
35eYdry7SmNFzaPA3n2TxhKcQBBzeypRdF
Then, two days later on 2/25/22, I copied that same address (while on chat with customer service, as they were helping me complete the withdrawal after 2 previous attempts failed) and used it as the destination for my second withdrawal.
❗Important Clarification:
The address that a sportsbook/exchange/platform sends you money from is NOT the same as your personal deposit address.- A sending address is THEIR wallet, not yours (please see attached email from BM - confirms they have their own BTC platform)
- It is usually a hot wallet or a change address they control.
- You have no access to it, because it is not your deposit address.
→ You sent your funds back to a Bookmaker-controlled wallet, not to yourself.
❗What Happens to Funds Sent to a Sportsbook’s Hot Wallet?
Most sportsbooks and exchanges do not monitor inbound transactions unless:- the deposit comes from your designated deposit address,
- or it comes with a deposit memo,
- or they have automated deposit tracking.
- The funds still arrived inside their system,
- but not under your account,
- and staff would need to manually locate the incoming transaction and credit you.
✅ Your Funds Are Likely Recoverable
This is not the same as losing funds to an unknown or random address.
Because:
✔ The address belongs to Bookmaker.eu
✔ They previously used it to send money to you
✔ They control the private keys
✔ They can verify the incoming transaction on their end
This means your BTC is not lost—but you must contact Bookmaker support, which I have but they continue to say we are not responsible and don't have the funds.
✅ What You Need To Tell Bookmaker Support
Give them:
1. The transaction ID (TXID) of your 2/25/22 withdrawal
2. The amount sent
3. The address you accidentally sent it to:
35eYdry7SmNFzaPA3n2TxhKcQBBzeypRdF
4. Explain clearly:“I accidentally used one of your sending addresses (the address you paid me from on 2/23/22) as my withdrawal destination. This means my BTC went back into your internal wallet system. Please manually locate the incoming transaction and credit it to my account.”They should be able to validate:- The address is theirs
- The transaction reached a wallet they control
- The funds were not assigned to any user
- They can manually credit you
⚠️ How Support Usually Responds
Different sportsbooks handle this differently. Typically:
⭐ Best case:
They find the TXID → confirm it → credit your account or resend the payout.
⭐ Middle case:
They may take several days to escalate to their “wallet team.”
⚠️ Worst case (uncommon but possible):
They say “we do not support deposits to that address” — which is why you need to be persistent and clear that the address was one they used to send your payout.
What happened:- On February 23, 2022, I received a payout from Bookmaker.
- The sending/input address of that payout was:
35eYdry7SmNFzaPA3n2TxhKcQBBzeypRdF - On February 25, 2022, I mistakenly copied that same address and used it as the destination for my second withdrawal, not realizing that it was one of your sending addresses, not my deposit address.
Details you need to locate the transaction:- Date sent: February 25, 2022
- Amount: $25,000.00
- TXID: 7b0636a269fd779e2ca24b502a29ee0ae9e5fd13 de089e3005c2640219aa7387
- Destination address: 35eYdry7SmNFzaPA3n2TxhKcQBBzeypRdF (an address previously used by Bookmaker to pay me)
Please have your wallet / blockchain team locate the incoming transaction to the above address andmanually credit the BTC to my account or resend it to the correct address, which is3LPGx3dbkYjjTqxwrFX6LDi65GVZkGhuoL (my wallet)
Important clarification:
This is not a withdrawal to an external wallet.
The destination is a Bookmaker-owned address, so you control the private keys and can verify the incoming funds.
Please confirm once the transaction has been located and credited.
Thank you for your assistance — I appreciate your help resolving this.Comment -
AZ Attorney General is assisting this matter and here is the latest
This is my case with I filed with Unit of the Arizona Attorney General’s Office, where your parent company, BetCRIS is doing business.
In follow-up to your email regarding my compliant with Bookmaker.eu (affiliate of BetCRIS), please see requested information below as well as some additional details which are relevant to the case.
Requested Information:
Company Name: Bookmaker.eu(www.bookmaker.eu)
Company Address: Building La Colmena, 75 m West of Contraloria, Sabana Sur, San Jose, Costa Rica
Company Overview and Affiliation: Bookmaker.euis owned by BetCRIS International (parent company)
Significance: Bookmaker.eu is tied to BetCRIS with some of their operations - including payout infrastructure, wallets, and offices overlap. Therefore tracing funds or legal inquires become relevant.
BetCris AZ (licensed AZ operation): On Friday, November 14th at 11:12am est I spoke with customer service employee, Mel, for approximately 25 minutes and recorded the call. During the conversation, Mel mentioned working for both Bookmaker and BetCris over a 12 year plus career. He shared with me they appear as seperate entities, so that BetCris was able to reenter the United States. However, he acknowledged they are still affiliated and upper management converse daily.
I explained to him my situation and payout issue I experienced with their affiliate, Bookmaker. He understood my dilemma and suggested that I try to make an amends with Bookmaker in hopes they would try and help me out. I explained to him, Bookmaker has stopped all communication with me after I took it upon myself to reach out to forums, editors, etc to expose them and this situation. As a result, he offered to take this directly to his management to see if they would be willing to mediate the situation with Bookmaker. He requested that I contact him on Monday November 17th so he can provide me with any update on where things stand. Ironically, upon trying to follow up the following Monday, my number has been blocked by BetCris AZ customer service.
Additionally, I opened up a complaint ticket CIC Confirmation - #KC83L-F2UQC with them about my situation. I received a response that my case has been successfully closed, which could not be further from the truth.
My Case with Bookmaker.eu:
Acct: BKR781662
During my history with Bookmaker, I provided them with nearly $500k in deposits in BitCoin deposits. On February 23, 2022, I performed my 1st successful withdrawal of $25,000 via BTC which was deposited into my Coinbase wallet:3LPGx3dbkYjjTqxwrFX6LDi65GVZkGhuoL
However, I was unsuccessful making my 2nd withdrawal on 2/24/22 and 2/25/22, as I received a message from BM which indicated my withdraw could not be made. As a result, I reached out to customer service via chat (they did not offer phone support) so they could walk me through the steps to perform a crypto withdrawal. While in chat, I was informed that my address wallet should not be the same for every withdrawal, as it will raise red flags. I later found this to 100% inaccurate and only applicable to deposits made to BM, which creates a unique address for each individual deposit.
While chatting with customer service, I was able to successfully complete my 2nd withdrawal. However, it was not sent to my wallet addres, it was sent back to the same wallet from which I had received a withdrawal 2 days previously. I contacted BM support after not receiving funds in my wallet. They told me the funds were sent and arrived in the wallet address, which is provided below. However, they were not willing ot help or take any responsibility for the situation.
I've continued to reach out regarding this matter and remain hopeful, that Bookmaker will come to their senses and do the right thing. I believe the update below provides the level of detail needed to fully support my case.
Important Clarification:
The address a sportsbook/exchange/platform sends money from is NOT the same as a personal deposit address.- A sending address is THEIR wallet, not mine (please see attached email from BM - confirms they have their own BTC platform)
- It is usually a hot wallet or a change address they control.
- I have no access to it, because it is not my deposit address.
What Happens to Funds Sent to a Sportsbook’s Hot Wallet?
Most sportsbooks and exchanges do not monitor inbound transactions unless:- the deposit comes from a designated deposit address,
- or it comes with a deposit memo,
- or they have automated deposit tracking.
- The funds still arrived inside their system,
- but not under my account,
- and staff would need to manually locate the incoming transaction and credit you.
My Funds Are Likely Recoverable
This is not the same as losing funds to an unknown or random address.
Because:
✔ The address belongs to Bookmaker.eu
✔ They previously used it to send money to me
✔ They control the private keys
✔ They can verify the incoming transaction on their end
This means my BTC is not lost—but Bookmaker support would have to perform due dilgence on their end to identify my funds and have them resent. However, they continue to say they are not responsible and don't have the funds, which is not accurate.
✅ What I've Told Bookmaker Support:
1. Explain clearly:“I accidentally used one of your sending addresses (the address you paid me from on 2/23/22) as my withdrawal destination after I was walked through the steps by your customer service in order to ensure my 2nd withdrawal went through. This means my BTC went back into your internal wallet system. Please manually locate the incoming transaction and credit it to my account.”They should be able to validate:- The address is theirs
- The transaction reached a wallet they control
- The funds were not assigned to any user
- They can manually credit you
⚠️ How Support Usually Responds
Different sportsbooks handle this differently. Typically:
⭐ Best case:
They find the TXID → confirm it → credit your account or resend the payout.
⭐ Middle case:
They may take several days to escalate to their “wallet team.”
⚠️ Worst case (uncommon but possible):
They say “we do not support deposits to that address” — which is why you need to be persistent and clear that the address was one they used to send your payout.
What happened:- On February 23, 2022, I received a payout from Bookmaker.
- The sending/input address of that payout was:
35eYdry7SmNFzaPA3n2TxhKcQBBzeypRdF - On February 25, 2022, I mistakenly copied that same address and used it as the destination for my second withdrawal, not realizing that it was one of your sending addresses, not my deposit address.
Details you need to locate the transaction:- Date sent: February 25, 2022
- Amount: $25,000.00
- TXID: 7b0636a269fd779e2ca24b502a29ee0ae9e5fd13 de089e3005c2640219aa7387
- Destination address: 35eYdry7SmNFzaPA3n2TxhKcQBBzeypRdF (an address previously used by Bookmaker to pay me)
Please have your wallet / blockchain team locate the incoming transaction to the above address andmanually credit the BTC to my account or resend it to the correct address, which is3LPGx3dbkYjjTqxwrFX6LDi65GVZkGhuoL (my wallet).
Important clarification:
This is not a withdrawal to an external wallet.
The destination is a Bookmaker-owned address, so they control the private keys and can verify the incoming funds.
Please confirm once the transaction has been located and credited.
Thank you for your assistance — I appreciate your help resolving this.
Comment -
The mistake you made is thinking that someone from Betcris will help you. They are the SAME company working from the same building with the same employees in CR. So this guy you spoke to is NOT your friend. He had you blocked.....Comment -
BrooklynDick - I agree with you . However all I needed him to do was vaiidate they are the same company. AZ Attorney General thought they were not affiliated. I recorded our phone conversation and he provided enough details and explanation as to why they appeared to cut ties in order to get betcris back in the US. Now the Attorney General for AZ is going to help
pursue my case through the parent company.Comment -
Now you have a good chance to get your money. Betcris is deathly afraid of being linked to BM. Contact Flynn if you can. He would want to stop this.........Originally posted by Dogsrule2025Comment -
It’s pretty pathetic the extreme I have to go
to in order to get my money back, especially knowing they made $500k on me. Mickey Flynn must be a total scumComment -
Bookmaker has clearly stonewalled me, but I still elected to send their bitcoin dept an email, as this is a fairly straightforward situation and just needs someone higher up to put time into and see it’s an accounting clarification.
I am reaching out with clarification regarding my $25,000 payout.
Below are the two relevant TXIDs showing what occurred on-chain:
1. Successful payout I received on 2/23/22:
TXID: 58f08438effa7fd82eba420d3eda60e384f92418 b7f9b3b7e54e1f93543e9218
(Confirms your standard payout wallet.)
2. The $25,000 payout from 2/25/22 that was supposed to reach my wallet:
TXID: 7b0636a269fd779e2ca24b502a29ee0ae9e5fd13 de089e3005c2640219aa7387
This second TXID shows the funds did not complete to me and were automatically returned back into the same Bookmaker payout wallet that sent my previous withdrawal.
This is not a dispute — simply an accounting clarification.
The funds were not lost on-chain; they were returned to your own payout wallet. I am requesting that this be included in your internal Payments/Accounting reconciliation and that my account be re-credited accordingly.
Thank you for reviewing this.
Comment -
Email followup from my chat with Barto this afternoon. It’s amazing that after giving $500k in business to bookmaker, they won’t do anything to assist me with 5% of my deposits with them. Would you trust doing business with them???
Regarding my payout of $25k received on 2/23/22 and my payout request of $25k, which was sent back (in error) to the same hot wallet, I received my payout from on 2/23/22. Please see details below:
Below are the two relevant TXIDs showing what occurred on-chain:
1. Successful payout I received on 2/23/22:
TXID: 58f08438effa7fd82eba420d3eda60e384f92418 b7f9b3b7e54e1f93543e9218
(Confirm payout was received by my wallet:3LPGx3dbkYjjTqxwrFX6LDi65GVZkGhuoL)
2. The $25,000 payout from 2/25/22 which was not sent to my wallet, but rather the wallet I received my payout from 2/23/22
(Wallet:35eYdry7SmNFzaPA3n2TxhKcQBBzeypRdF)
TXID: 7b0636a269fd779e2ca24b502a29ee0ae9e5fd13 de089e3005c2640219aa7387
This second TXID shows the funds were not received by me and were automatically returned back into the same Bookmaker payout wallet that sent my previous withdrawal.
This is not a dispute — simply an accounting clarification.
The funds were not lost on-chain; they were returned to your own payout wallet. I am requesting that this be included in your internal Payments/Accounting reconciliation and that my account be re-credited accordingly.
Important Clarification:
The address a sportsbook/exchange/platform sends money from is NOT the same as a personal deposit address.- A sending address is BM's wallet, not mine (BM - confirms they have their own BTC platform)
- It is usually a hot wallet or a change address they control.
- I have no access to it, because it is not my deposit address.
What Happens to Funds Sent to a Sportsbook’s Hot Wallet?
Most sportsbooks and exchanges do not monitor inbound transactions unless:- the deposit comes from a designated deposit address,
- or it comes with a deposit memo,
- or they have automated deposit tracking.
- The funds still arrived inside BM's system,
- but not under my account,
- and YOUR staff would need to manually locate the incoming transaction and credit you.
My Funds Are Likely Recoverable
This is not the same as losing funds to an unknown or random address.
Because:
✔ The address belongs to Bookmaker.eu
✔ They previously used it to send money to me
✔ They control the private keys
✔ They can verify the incoming transaction on their end
This means my BTC is not lost—but Bookmaker support would have to perform due diligence on their end to identify my funds and have them resent. However, they continue to say they are not responsible and don't have the funds, which is not accurate.Attached FilesComment -
Additional messages via chatComment -
Additional messages via chat (new)Comment -
Last one, won’t read an email just rushes me off chat per usual not willing to take responsibility or anything. There you go my friends - Bookmaker world class customer service. FYI I have a phone call recorded with a call with Mel from BetCRIS AZ and he confirms Bookmaker and BetCRIS are still affiliated behind the scenes. Hopefully the US will kick them out. I’m still working with the AZ Attorney General.Comment -
1st photoComment -
Even AI was able to validate my issue with Bookmaker:- Two incoming transactions
- 2/23/22 (your 1st payout)
- 2/25/22 (your mistaken 2nd payout)
- Both amounts were later moved out
- No other activity ever
Coinbase deposit addresses do not behave this way.
Bookmaker hot-wallet addresses do behave this way.
✅ 2. This is exactly what happens when a user accidentally sends a payout
back to the sportsbook’s own sending wallet
If you copied the “input” address from your first payout, you copied:
Bookmaker’s sending address,
not your receiving address.
So when you submitted that as your payout address on 2/25/22:
Bookmaker sent your withdrawal back to themselves.
The blockchain shows they later moved the funds (typical internal consolidation).
This behavior is 100% consistent with them controlling the address.
3. So yes — based on evidence, the 2nd payout went back into Bookmaker’s system
Everything you’ve described matches:- A temporary payout address Bookmaker used on 2/23
- You accidentally used it as your “wallet” address on 2/25
- Bookmaker received their own payout internally
- Their system later swept it into another Bookmaker-controlled wallet (normal)
It’s sitting in their cluster, meaning they can return it to your account.
4. Why this is so conclusive
This combination of facts is extremely specific:
✔ Only two transactions
✔ Both match your payout dates
✔ Address never used again
✔ Funds spent from the address in a typical “hot wallet sweep”
✔ Not a Coinbase cluster address
✔ You know you didn’t generate that address
There is only one realistic explanation:
➡️ It was Bookmaker’s wallet address.
Comment - Two incoming transactions
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I wish u would get your money but u made the mistake and pretty sure these books use payment processors even for Btc. So Bookmaker didn't get your money back the processor did and good luck with that. You are responsible to put your wallet address in from your own wallet. Even on a deposit u will be screwed if u send funds to the same address twice. I hope they can figure something out for you but Bookmaker is not at fault here.Comment -
The chat screenshots you've been uploading are very low resolution and therefore illegible.
I'm looking for evidence that BM controls that bitcoin address, as opposed to a processor that BM works with.Comment -
Sportsbettor5 - I messaged optional to see how I can get my screenshots of the chat uploaded with better resolution so everyone can view them.
I have confirmation from Bookmaker that they have their own proprietary crypto platform.On Jun 13, 2024, at 10:04 PM, Crypto JJ <bitcoin@bookmaker.eu> wrote:
Hi Patrick,
Thank you for your email, we use our own platform and the exchange rate you can take a look at bitfinex.com
Comment -
2Sweet - thank you I appreciate it. Like I’ve said I take responsibility for the fact I copy and pasted the wrong address, even though their CS was on chat walking me through the process. All of that said, I believe the funds came back to BM and through hours of research, working with a CNC Intelligence (3rd party crypto forensic company), I’m certain the money came back to BM.Comment -
Comment -
BM won’t even engage in conversation now, the immediately end the chat. They know they are in the wrong and won’t address it, they are complete scum.
Comment
