All Bookmaker.eu, Justbet and Galaxysports issues

[nbaguy23]

Make sure they know that most of it is deposited funds.

In the past they had a policy of not touching deposits, only winnings.

Hard to know what they think or will do right now but definitely worth making sure they understand that you expect your last deposit back as a bare minimum.

Who should he even tell? It seems apparent they (general support) only wants to funnel everything through the KYC that seems nonexistent/non responsive. Betonline is such a superior site where they actually have a chain of command, PLUS you can call and speak to someone on the phone.

Any place that has Bookmaker ranked over them shouldn't have any credibility, they run like they're based out the basement of a costan rican drug lord. All my months arguing with them I don't them I ever talked to someone I would consider a person. I still don't know to this day how my account got unlocked cause they never even formally told me lol

[Optional]

He knows where to send the message.

I know that one of the people who has to read those personally agrees that it is wrong to touch deposited funds.

This angle is for him. Not really relevant to what your situation was.

[nbaguy23]

He knows where to send the message.

I know that one of the people who has to read those personally agrees that it is wrong to touch deposited funds.

This angle is for him. Not really relevant to what your situation was.

Copy that, my apologies for overstepping. I still credit you with helping get my account and funds are unlocked in full. Even if I never got confirmation from them, there's no way it was random. I sympathize with anyone stuck in the loop of trying to reason with their live chat. You'd think they'd want some mediator on these boards nowdays to rebuild their reputation since they starting pulling stunts.

[Optional]

You didn't overstep. Understand why it might of sounded a bit pointless

[housecloud]

For what its worth:
yesterday deposited $400 crypto took 100% bonus 1x rollover (this bonus was emailed to me)

this morning withdrawal $1000 crypto.

50 minute payout. Never had a problem here. Have only ever used crypto.

[nbaguy23]

For what its worth:
yesterday deposited $400 crypto took 100% bonus 1x rollover (this bonus was emailed to me)

this morning withdrawal $1000 crypto.

50 minute payout. Never had a problem here. Have only ever used crypto.

Right, Bookmaker isn't a corrupt book for all nor a slow pay book. Bookmaker is kind of like the IRS, if you don't have to talk to them, it's smooth sailing. If you do have to talk to them, your experience may vary.

Now imagine the IRS requiring all of this info from you, you send it, get ghosted, they have 0 phone number, and any correspondence is met with "oh you can only email this inbox that's been ghosting you for months". All while they lock you out of your own $, including your own deposit.

Bookmaker is a fair book action wise, their customer service is actually half decent, but they (im) should be resented until they take responsibility for their actions surrounding KYC, and if they were actually forcing spyware on users. A company that is 10% corrupt is still a corrupt company and its been going on for years it appears, with no break in the chain.

[SirtySree]

Anyone having issues with Bookmaker not showing a lot of the new matches in the last day? For example, Japan and Korean baseball or any new tennis matches.

[lacoste]

Same here...."These decisions are based on a variety of business and risk-management factors and are made at the sole discretion of the sportsbook . While your account remains active and in good standing , certains markets or wagering options may no longer be available ."