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DraftKings Review

Last Updated 11/22/21
country-accepted-icon USA US Sports Bettors Accepted
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3 /5
Bonus
3 /5
20% Cash Bonus
Terms and conditions apply
5 /5
Deposit Options
5 /5
visa-cashier-1 Mastercard-logo 5(1) discover-cashier-1
Why Choose DraftKings Sportsbook? Polygon icons
Pros
  • Lots of promos and odds boosts.
  • User-friendly interface.
  • Wide range of sports and bet types.
  • Public and private pools for betting (sometimes free to enter).
  • Seamless integration with daily fantasy product.
Biggest Complaint
  • Indirect and unhelpful customer service.
  • Some promotion advertisements can be misleading.
  • Not generally the most favorable odds in the industry.
  • Will limit bettors on a heater.
  • Odds boosts and promos generally have low maximum bet limits.

DraftKings has a decent reputation among the sports betting community. However, if you’re a sharp bettor, high-stakes bettor, or even lucky enough to go on a tear, you will be limited.

Bonuses

20% Cash Bonus up to $1,000 Terms and conditions apply

The sign-up bonus at DraftKings changes regularly, but it is usually average based on industry standards. Their primary sign-up bonus offers two rewards worth up to a combined $1,050. This is below the monetary value of the sign-up bonuses offered at Caesars ($5,000 risk-free bet) and PointsBet ($2,000 risk-free bet), but the offer at DraftKings is also structured differently.

At DraftKings, you will receive a $50 free bet with a minimum deposit of $5. If you don’t have the bankroll to make a more extensive first deposit, this is a humble offer. Still, far from generous considering, DK is a multi-billion dollar industry giant.

The more significant offer DraftKings features is a 20% first deposit match up to $1,000. In this case, you must deposit $5,000 to be eligible to receive the maximum possible bonus amount of $1,000. This is not a reasonable offer for the casual bettor.

Most sportsbooks only match based on your first deposit or bet amount, making it necessary to deposit or make a first bet of a large sum. The risk-free bets offered at other books like Caesars and PointsBet also require you to lose your first bet to receive anything free in return. So, in this case, DK offering you free money to play with win or lose is admirable, but the low monetary values of their bonuses take the wind out of the sails a bit.

You can see your available free bets by visiting the “Free Bet / Profit Boost” overview section of your account. Free bets and promos have a 1x rollover requirement.

Sportsbook Promos and Contests
DraftKings is one of the best online sportsbooks for providing free-to-play contests. You can participate in its “Sportsbook Daily Pools” contests every day, climb the leaderboard and win cash prizes. It also launches short-term sportsbook promos, such as profit boosts, risk-free bets, and parlay boosts. There is a refer-a-friend offer worth up to $100, and you can benefit from $100 in free casino credits in certain states, along with a deposit match bonus for the daily fantasy sports product.

DraftKings also has a lot of revolving sport and event-specific new user promos. It was giving away $150 in free bets to new users that deposited just $5. You could sign up for a DraftKings account, deposit $5 and wager $1 on any NFL game or UFC fight to unlock six free $25 bets. You then had seven days to use the free bets, which came with just a 1x playthrough requirement.

At other times, DK allows you to bet $1 on a heavy favorite at odds of 150/1 (+15000) after signing up for an account. Another example was the ability to bet $1 on a 3-point field goal being made in an NBA game at 100/1 or a punch thrown in a UFC fight at 100/1, which amounted to $100 in free bet credits.

Odds Boosts
Click on the “Odds Boosts” section on the DraftKings online sports betting site or mobile app to see a list of available boosts each day. They are generally linked to parlays or same game parlays. For example, you might find the Bills, Browns, and Buccaneers all to win boosted from +155 to +170, or Lamar Jackson and Teddy Bridgewater to combine for 450-plus passing yards in a game, boosted from -105 to +110. These are entertaining options, but the boosts are minimal and often come with low maximum bet limits, lowering the potential for high profitability.

What Our ReadersThink

DraftKings was my home for DFS, and now for regular sports betting.

-Mike A.

Summary

Key Features
• Daily odds boost for the biggest sports but low maximum bets on boosts limits advantage.  
• Flash Bet feature lets you live bet play-by-play action on football, basketball, baseball, and tennis with the option for live streaming as well.
• Micro-betting feature allows sports bettors to wager on individual moments (i.e., the outcome of an individual at-bat or pitch) in NFL, MLB, NBA, and college football games.
• Same game parlay broadens the range of wagering options on big sports betting events but also offers no edge or odds boost and increases risk.
• Parlay insurance up to $25 if you ever have only one leg of your parlay lose. 
• Early cashout allows you to close out your active bet before the outcome is decided. This will enable you to secure part of your winnings or cut your losses as the odds change in or against your favor. 
• Friendly lines on secondary sports.
• Invite-only VIP program.  
• Casino options. 

States Available
DraftKings is currently available in Arizona, Colorado, Illinois, Indiana, Iowa, New Jersey, Michigan, Pennsylvania, Tennessee, Virginia, West Virginia, and Wyoming. As an industry leader, it will continually be one of the first sportsbooks offered in states welcoming legal online sports betting.

Pending Launches: DK was one of nine sportsbooks recommended by the New York State Gaming Commission to be awarded a mobile sports betting license. They also announced a mobile sports betting deal in Kansas with BHCMC LLC, a subsidiary of Butler National Corporation and manager of Boot Hill Casino & Resort. This creates a path for DraftKings to enter the state of Kansas, pending legislation and regulations being adopted and the receipt of all applicable licenses and approvals. We will also see DraftKings launch as one of the first sportsbooks available in Louisiana soon.

Sports Covered
DraftKings sports betting customers will see a shortlist featuring the most popular sports and leagues at the top of the homepage. It generally features football, basketball, baseball, hockey, and soccer, along with big golf and tennis tournaments. You will then see an A-Z of sports, which includes Aussie Rules, Bandy, Basketball (NBA, NCAAB, Int’l), Boxing, Cricket, Curling, Cycling, Darts, eSports, Football (NFL, NCAAF, CFL, XFL), Golf, Greyhounds, Handball, Hockey (NHL, Int’l), Lacrosse, MMA (UFC), Motor Sports (NASCAR, F1), Netball, Olympics, Rugby League, Rugby Union, Soccer (Multiple Int’l Leagues. Int’l Competition, World Cup), Table Tennis, Tennis, Track & Field, Trotting, Snooker, Squash, Surfing, Winter Sports, Volleyball.

Quality of Odds  
DraftKings offers standard juice betting lines on football games and basketball games. It’s not overly generous or incredibly creative, given its prominent stance in the industry. The moneyline odds and futures betting odds can occasionally be above-average at DraftKings Sportsbook.

Online and Mobile Sports Betting Experience  
The online sports betting experience at DraftKings Sportsbook is excellent. It has completed the migration to SBTech, providing a similar experience to other SBTech customers such as Betway. The sports betting site looks excellent, with light gray text on a dark background and some flashes of green to brighten it up. There is no search option, so you have to navigate towards a particular game. The navigation system is smooth and user-friendly, and we were able to find games quickly.

The DraftKings mobile app is well designed, easy to use. We put it to the test on lots of different iPhones and Android devices for this sportsbook review, and we were impressed with its performance. Other sportsbooks face difficulties with geolocation, but DraftKings users have not reported many issues. The DraftKings mobile app has an average rating of 4.8 out of 5 on the app store after more than a quarter of a million users reviewed it, which is an outstanding score.

Live Betting
You can enjoy in-play betting on hundreds of sporting events every week at DraftKings online sportsbook. Click on the “Live In-Game” option to see a list of events covered. You will find dozens of live betting markets on lots of different games each day. Customers can also stream certain games live within the DraftKings mobile app, including German soccer and Korean baseball, courtesy of a partnership with Sportradar.

Other Gaming Options
DraftKings was initially famous for its daily fantasy sports (DFS) contests. It covers football, basketball, baseball, hockey, soccer, golf, tennis, NASCAR, Aussie Rules, and esports. DraftKings has not yet launched an online racebook, so that is another potential area for expansion, as rival FanDuel has a racebook.

DraftKings also offers an online casino in the states that permit iGaming such as Michigan, New Jersey, Pennsylvania, and West Virginia. It has 559 games, including 471 slots, seven live dealer games, 69 virtual table games, a few video poker, jackpots, virtual sports, and variety games. The casino games at DraftKings are from leading software development companies such as NetEnt and IGT. We would like to see more live dealer games added in the future, but the overall selection is strong. Casino games are one of the largest sources of customer complaints from bigger sportsbook providers, so play at your own risk.

Reputation
DraftKings has a decent reputation among the sports betting community, especially for beginner bettors. It already had a loyal base of DFS customers, so the shift to legal sports betting was natural. However, if you’re a sharp bettor, high-limits bettor, or even lucky enough to go on a tear, you will not be very welcomed. Like most major U.S. sportsbooks, DraftKings will be swift to limit you if you’re consistently beating them. This needs to stop.

DraftKings Company History
DraftKings was founded as a daily fantasy sports platform by Jason Robins, Matthew Kalish, and Paul Liberman on December 31, 2011. It’s primary headquarters are in Boston, MA. The company has approximately 2,600 employees and is aggressively growing with plans to open a secondary headquarters in Las Vegas. MLB has an investment stake in the company and is a partner. DraftKings also owns Vegas Sports Information Network, Inc. (VSiN), a multi-platform broadcast and content company.

In August 2018, DraftKings Sportsbook launched in New Jersey, making it the first company to offer legal, mobile, and online sports betting after the overturn of the Professional and Amateur Sports Protection Act (PASPA). In September 2020, DraftKings announced a partnership with ESPN, making them the exclusive provider of daily fantasy sports and a co-exclusive partner for gambling link-outs from the network. DraftKings powers sports and gaming entertainment for operators in 17 countries. It also offers retail sports betting in partnership with casinos throughout the country.

DraftKings Sportsbook was powered by Kambi, but DK then merged with another white-label provider – SBTech – and a special purpose acquisition company in 2020. It, therefore, migrated from the Kambi platform to SBTech’s sportsbook. That SPAC deal saw DraftKings ($DKNG) list on the New York Stock Exchange, and it provided the company with a great deal of capital.

In 2021, DraftKings agreed to a $1.56 billion deal to purchase Golden Nugget Online Gaming Inc, and it then lodged a $22 billion bid for Entain, the London-listed company that owns online betting sites like Ladbrokes and Coral and co-owns BetMGM. In August 2021, DraftKings Marketplace also launched as a digital collectibles market designed for mainstream accessibility that offers curated NFT drops and supports secondary-market transactions.

In November 2021, the NBA announced multi-year expanded partnerships making DraftKings and FanDuel Group co-official sports betting partners of the NBA. DraftKings, whose business relationship with the NBA dates back to 2019, will become the exclusive presenting partner of NBABet Stream, the NBA’s betting-focused telecast on NBA League Pass and the NBA TV App. In addition, DraftKings will activate on-site at tentpole NBA events, including the NBA All-Star Game, Rising Stars, NBA All-Star Saturday Night, and NBA Draft.

DraftKings inked a partnership with iHeartMedia (Nasdaq: IHRT) in November 2021 as the duo agreed to terms on a “strategic relationship” that makes DraftKings “the official odds supplier for iHeartMedia’s broadcast, digital, podcast and social platforms.” According to the announcement made by Greg Ashlock, CEO of iHeartMedia’s Multiplatform Group, and Matt Kalish, co-founder and president of DraftKings North America, “The two can also collaborate around a wide range of possible content development opportunities, tapping into iHeart’s 270 million+ monthly consumer base on its broadcast platform alone.”

DraftKings Sportsbook is determined to become the most popular online sportsbook in the United States, and it is currently vying with FanDuel Sportsbook for market leadership in most states. DraftKings has a 23% share of the betting market, second to FanDuel who holds a 45% share as of November 2021.

Customer Service  
• Help Center Topics
• Live Chat
• Email support: sportsbook@draftkings.com
• Callback support for complex issues for Sportsbook and Casino only.

Customer service is a weak point for DraftKings. It does not offer a phone line, so you need to fill in a web form and wait for someone in the customer service team to email you back. You can chat to a bot, but it can only search the online sports betting site’s FAQ section, and it does not provide nuanced responses. Rival online sports betting sites offer excellent 24/7 customer support through live chat, phone and email, so DraftKings is behind the curve in this regard.

Banking

Currencies Accepted

USD

USD

Methods of Deposit

visa-cashier-1
Min: $10
Max: Varies per account limit
Fee: Free
Mastercard-logo 5(1)
Min: $10
Max: Varies per account limit
Fee: Free
discover-cashier-1
Min: $10
Max: Varies per account limit
Fee: Free
amex-cashier-1
Min: $10
Max: Varies per account limit
Fee: Free

• Online banking
• Credit and debit cards
• DraftKings gift card
• PayPal
• Play+ prepaid card
• Cash
• VIP preferred e-check
• Wire transfer

Sports bettors can choose from a long list of deposit and withdrawal methods at DraftKings. To fund your sportsbook account, head to the cashier section of the mobile app or online betting site and choose an option. The minimum deposit is $10, and the maximum varies. All deposits are free, and the funds will arrive in your account straight away.

Methods of Withdrawal

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Fee: Free

DraftKings processes withdrawals Monday-Friday between 9 AM to 5 PM ET. Unfortunately, there is no weekend processing. You can get paid out up to $100,000 within one hour if you head to the casino cage, so that is the quickest method. If you do not want to head to a partner casino, you can be paid out within 3-5 days via PayPal, with limits of $1 to $60,000. Online banking transfers and e-checks also take 3-5 days, with no lower limit and an upper limit of $100,000. Play+ withdrawals take 2-4 days and go up to $25,000, while a check will take 5-7 days, with a maximum payout of $50,000. High rollers can opt for a wire withdrawal, which takes 24-48 hours. The minimum is $10,000 and there is no maximum. DraftKings Sportsbook does not charge withdrawal fees.

Info

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Country Restriction


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Languages

English

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Location

Boston, Massachusetts

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Contact

Telephone:
Email:
support@draftkings.com

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Date Established

Since:
2018

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Customer Service

Live Chat:
No
Service Hours:
Bets accepted 24/7
DraftKings Review
B Last Updated
11/22/21
3 /5
Bonus
20% Cash Bonus
Terms and conditions apply
5 /5
Deposit Options
visa-cashier-1 Mastercard-logo 5(1) discover-cashier-1