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transaction received 2-23-2022: 58f08438effa7fd82eba420d3eda60e384f92418 b7f9b3b7e54e1f93543e9218
This is the withdrawal I received on 2-23-2022. If you look at the input address, 35eYdry7SmNFzaPA3n2TxhKcQBBzeypRdF
This was the wallet I received the funds from on 2-23-22. This was also the same wallet copy and pasted on 2-25-2022. Essentially that wallet received
the $25k back from me 2 days later.
In terms of BM’s response, that is total BS. I notified them the day it happened and they said we sent funds to the address you provided. I explained I was on with your customer support because I made 2 withdrawals previous that were declined due to an error. They said you should contact your platform, which I did. I also paid CNC intelligence $3k for a crypto tracer report and went through law enforcement over the next 6 months, only to get another down because they were offshore.
About this time they deactivated my bet points and wouldn’t provide any explaination. I continued to have grading issues on a daily so was constantly on chat support. No one was willing to help with the withdrawal sent back to the same wallet I received funds. Then after a couple months I lost the $1.7M I had made. I would have had ~$50-80k on cash rewards but they deceived them. Then I started to lose my shit with support because they wouldn’t let me talk to a supervisor and was instructed to email support. I would get template response every time, not addressing any of my concerns. Saying thank your for your feedback we’re sorry you didn’t have a good experience.
Yes, I went so far as to contact former employees and active employees of BM, a few of the former employees actually took my calls after connecting with them on LinkedIn. I wanted to understand their internal processes and asked for advice on what to do. Many former employees didn’t speak favorable of management, I leave it at that. They also encouraged me to report to MEIC and work with SBR and other reputable employees in platforms. I never threatened anyone though, that’s total bs.
The irony in all of this is BM is trying to use the excuse of me speaking in profanity to CS via chat and using social media to get their attention. The fact of the matter is that’s a biproduct of a situation THEY caused by not addressing any of my issues when they occurred . Yes you have a customer that had been screwed over multiple times by your company and given you $500k in business. What do you expect, I go away silent. Mickey Flynn needs to man up and take some responsibility for his company and not hide behind Costa Rican support agents that literally copy and paste templates. Like wtf
At this point; I know they won’t do anything to mend the situation. I know I’ll never use them again, so yes I will continue to make this a pr nightmare for them. I have nothing to lose, so long as the public is aware Bookmaker is unethical and refuses to communicate via phone or effectively with its players. My hope is to prevent other players from getting screwed like me.
transaction received 2-23-2022: 58f08438effa7fd82eba420d3eda60e384f92418 b7f9b3b7e54e1f93543e9218
This is the withdrawal I received on 2-23-2022. If you look at the input address, 35eYdry7SmNFzaPA3n2TxhKcQBBzeypRdF
This was the wallet I received the funds from on 2-23-22. This was also the same wallet copy and pasted on 2-25-2022. Essentially that wallet received
the $25k back from me 2 days later.
In terms of BM’s response, that is total BS. I notified them the day it happened and they said we sent funds to the address you provided. I explained I was on with your customer support because I made 2 withdrawals previous that were declined due to an error. They said you should contact your platform, which I did. I also paid CNC intelligence $3k for a crypto tracer report and went through law enforcement over the next 6 months, only to get another down because they were offshore.
About this time they deactivated my bet points and wouldn’t provide any explaination. I continued to have grading issues on a daily so was constantly on chat support. No one was willing to help with the withdrawal sent back to the same wallet I received funds. Then after a couple months I lost the $1.7M I had made. I would have had ~$50-80k on cash rewards but they deceived them. Then I started to lose my shit with support because they wouldn’t let me talk to a supervisor and was instructed to email support. I would get template response every time, not addressing any of my concerns. Saying thank your for your feedback we’re sorry you didn’t have a good experience.
Yes, I went so far as to contact former employees and active employees of BM, a few of the former employees actually took my calls after connecting with them on LinkedIn. I wanted to understand their internal processes and asked for advice on what to do. Many former employees didn’t speak favorable of management, I leave it at that. They also encouraged me to report to MEIC and work with SBR and other reputable employees in platforms. I never threatened anyone though, that’s total bs.
The irony in all of this is BM is trying to use the excuse of me speaking in profanity to CS via chat and using social media to get their attention. The fact of the matter is that’s a biproduct of a situation THEY caused by not addressing any of my issues when they occurred . Yes you have a customer that had been screwed over multiple times by your company and given you $500k in business. What do you expect, I go away silent. Mickey Flynn needs to man up and take some responsibility for his company and not hide behind Costa Rican support agents that literally copy and paste templates. Like wtf
At this point; I know they won’t do anything to mend the situation. I know I’ll never use them again, so yes I will continue to make this a pr nightmare for them. I have nothing to lose, so long as the public is aware Bookmaker is unethical and refuses to communicate via phone or effectively with its players. My hope is to prevent other players from getting screwed like me.
