All Heritage and Wagerweb Issues

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  • kaliboyz
    SBR MVP
    • 10-30-09
    • 3121

    #141
    Monthly Scratch off is here...
    Comment
    • Craig22
      SBR Sharp
      • 01-14-16
      • 370

      #142
      Why are the limits so low on Bet105? I'm seeing $250 max on over/under college basketball major conferences
      Comment
      • darthvader777
        SBR High Roller
        • 10-28-16
        • 101

        #143
        Originally posted by Craig22
        Why are the limits so low on Bet105? I'm seeing $250 max on over/under college basketball major conferences
        I can get down $1K.
        Comment
        • loser711
          SBR High Roller
          • 06-20-19
          • 108

          #144
          Here's a good one, been an interesting week for me. I blew up my Heritage acccount AGAIN this week, I'm going to donate a dime or two to them yearly, its a fact, but in all funs for me, NO BIGGIE. But I noticed I was having trouble logging in, so I contacted customer support, and I am permenantly BANNED, ha! Now I know these are stupid people running this outfit. Plus in between busting the account and the ban, they called asking for money, offering a bonus. I had previously sworn them off, after they stole a few hundred and claimed I charged it back, but they always go back, ha. I have multiple outs of course, so I don't care.

          OK worshipping Heritage users, post the attacks that I am a SCAMMER and that is why they banned me.

          Hello,
          Your account is to remain permanently closed with Heritage Sports.
          Have a good day!
          We hope this response has sufficiently answered your questions. If not,please do not send another email. Instead, reply to this email orlogin to your account for a complete archive of all your supportrequests and responses.

          Of course, I can't log in to my account anymore.
          Comment
          • AliceCooper
            SBR Rookie
            • 08-11-08
            • 46

            #145
            I would sporadically play at Heritage, and then did not bet for a few years, and recently tried to come back, and they said that they will not open back up my account. They did not give a reason. Has anybody else had a similar experience at Heritage? (note that it is not as if I won thousands of dollars, I think I might have broken even at best). Thanks for any insight.
            Comment
            • Optional
              Administrator
              • 06-10-10
              • 61845

              #146
              It's probably your location. They seem to have a bunch of places they do not wish to mess with.
              .
              Comment
              • Craig22
                SBR Sharp
                • 01-14-16
                • 370

                #147
                Is there new management at Heritage, Optional? They seem to cut limits immediately, get rid of any kind of cash back, slower payouts...etc to anyone that shows any intelligence in their betting activity.
                Comment
                • BearBuckMtn
                  SBR Rookie
                  • 02-18-25
                  • 22

                  #148
                  They definitely do not seem to want new customers coming in....
                  Comment
                  • GreatestGatsby
                    SBR Rookie
                    • 12-18-24
                    • 46

                    #149
                    Can't log in on my account on PC only. anyone else?
                    Comment
                    • Noah2Reed
                      SBR Rookie
                      • 03-15-25
                      • 6

                      #150
                      Originally posted by darthvader777
                      PSA for this forum.

                      Just tried my first withdrawal from Bet105 since their split from Heritage. Happened to be in Tether, but I suspect the experience would have been the same across all available currencies. I had been a bit worried because I moved across a rather large balance from the "old" Bet105 to the "new" Bet105.

                      Happy to report that I received the funds ($2.5K) into my wallet within minutes, rivaling the speed I've experienced with BOL/SB. No extra KYC, no waiting hours for a "manager authorization." If the process is really as fast as you described, then this is a huge plus. I also use Tether, so I hope that everything will go just as smoothly. In any case, good payment discipline is the key to trust in the bookmaker. In parallel, I starting read information about comparing the best platforms and bonuses. I heard a lot of positive reviews about many of the platforms listed there. I try to analyze not only bonus offers, but also real player reviews.

                      Kudos to the new team for making good on their promise of "no BS."
                      I'm about to make my first withdrawal, so your experience will come in handy! I'm very worried and hope everything will go quickly and without delays.
                      Comment
                      • Chiefs83
                        SBR MVP
                        • 08-01-16
                        • 2848

                        #151
                        Why did they just change their site from .eu to .ag
                        Comment
                        • Chiefs83
                          SBR MVP
                          • 08-01-16
                          • 2848

                          #152
                          March scratch card is up
                          Comment
                          • OVAKUL
                            SBR MVP
                            • 09-16-17
                            • 1542

                            #153
                            Can vouch for b105 and bettorsden, withdrew quickly from both. Usual KYC at the latter, really similar to 5dimes when Tony was with us
                            Comment
                            • unluckysob
                              SBR MVP
                              • 05-21-08
                              • 1527

                              #154
                              Heritage live chat has been down for days. They cancelled Cubs in a parlay. I bet 3 team parlay they made it a2. Steele vs. Gallen. Opening day. Could Not have been pitching change
                              Comment
                              • 94dc4
                                SBR High Roller
                                • 08-01-19
                                • 178

                                #155
                                Since heritage added cash out as an option live betting, it’s been a fun addition truly. All is fun and good unless it doesn’t work. Been a few times with thousands on the line it just won’t pop up as an option. This time it was there per normal but wouldn’t go through. First time in thousands of bets. The icon would just spin and then eventually it says failed, see below. Tried to cash this out 3 times which is normal with how I play these. I screenshot for proof to email them about. The bet went on to lose and cost me $2k+. I emailed these images as proof and they offered $500 free play with a bunch of junk excuses. I bet in the many tens of thousands a month, if not more. To me as a business owner myself, this is a black and white issue of ok the website wasn’t functioning “correctly” and I would credit the $2k+. Minimum free play $2k+. Again, I bet well into the 5 figures a month if not 6.



                                Comment
                                • Stallion
                                  SBR MVP
                                  • 03-21-10
                                  • 3617

                                  #156
                                  Try Bookmaker or BetOnline
                                  Comment
                                  • 94dc4
                                    SBR High Roller
                                    • 08-01-19
                                    • 178

                                    #157
                                    Yea moving over to Bookmaker if they don’t make this right. Waiting for a “response from the provider”. I’ve never had this result in the favor of the player.
                                    Comment
                                    • Pragmatic
                                      SBR Rookie
                                      • 06-20-24
                                      • 38

                                      #158
                                      Certainly your choice to walk away from any business. However:

                                      1) If your wager actually won, would you send the difference back to Heritage? The difference between your winnings, and the cash-out value? Or is it only a one-way street?

                                      2) I'll never understand why people complain so much about lack-of-access to a feature that only pays them 75-cents or 85-cents on the dollar.

                                      "Arrrgh, why won't the Cash For Houses company give me a low-ball offer on my condo? I want them to take advantage of me!"
                                      Comment
                                      • Pragmatic
                                        SBR Rookie
                                        • 06-20-24
                                        • 38

                                        #159
                                        Originally posted by 94dc4
                                        Yea moving over to Bookmaker if they don’t make this right. Waiting for a “response from the provider”. I’ve never had this result in the favor of the player.
                                        $500 FP is making it right.

                                        But have fun with the Bookmaker cash-out options. As much as I like Bookmaker, they're relatively quick to remove games from Live betting.
                                        Comment
                                        • djcollette12
                                          SBR Rookie
                                          • 02-16-19
                                          • 14

                                          #160
                                          WagerWeb is a horrible sportsbook. I made a few deposits and after I decided to payout a few times, they cut my max win limit down to a few bucks per wager. They also previously closed my account temporarily and did an "investigation" on my account after I requested a few payouts fair and square!

                                          If you are a winner bettor, do NOT join wagerweb if you don't want to be severely limited after winning a few bets. Wagerweb will cut your max wager limits within a matter of weeks and give you a hard time each time you decide you want to payout.

                                          Isn't the whole point of joining a book that you can payout after you won without your account being affected and without "investigations" being done on your account? Isn't that what sportsbetting is all about?? To be able to win and payout? LOL, what a joke. I just joined this book a month ago and they already brought my limits down to $20 max win per wager. (It was previously $2000)

                                          What a complete amateur clown show this book is.

                                          **UPDATE** After I made this post, Wagerweb closed my account! Obviously they don't like being exposed. Do NOT join this sportsbook unless you want your limits brought down to nothing and your account closed after winning a few wagers. What a complete joke.
                                          Comment
                                          • big joe 1212
                                            SBR Posting Legend
                                            • 06-01-08
                                            • 19380

                                            #161
                                            Heritage canceled a METS wager I had today. I found it very strange so I made a screenshot. I then proceeded to make another wager betting METS on the live line. Mets proceed to lose. A few minutes after the game ended, the initial pre-game wager was graded as a loss. I contacted them on live chat and they claimed there was a "glitch" and the system thought there was a pitching change when there wasn't. I explained to them that I have multiple screenshots with the times and they shouldn't be allowed to cancel a wager and the grade it as a loss AFTER the game. I asked that they at least refund my live wager as I would have never made it if the original wager wasn't canceled. they terminated the chat even though I kept it professional the whole time.

                                            Very disappointing from a book I've done business with for 20 years.

                                            Hopefully I'll get my funds after my rollover is complete. I do not have any confidence in placing wager here and will wager the remaining funds like monopoly money.

                                            BEWARE!!!!
                                            Comment
                                            • Optional
                                              Administrator
                                              • 06-10-10
                                              • 61845

                                              #162
                                              Originally posted by djcollette12
                                              **UPDATE** After I made this post, Wagerweb closed my account!
                                              DId you happen to be speaking to "Gabe"?

                                              Disrespect like that, as well as just straight up unfairness, are his default attitude.




                                              Originally posted by big joe 1212
                                              Heritage canceled a METS wager I had today. I found it very strange so I made a screenshot. I then proceeded to make another wager betting METS on the live line. Mets proceed to lose. A few minutes after the game ended, the initial pre-game wager was graded as a loss. I contacted them on live chat and they claimed there was a "glitch" and the system thought there was a pitching change when there wasn't. I explained to them that I have multiple screenshots with the times and they shouldn't be allowed to cancel a wager and the grade it as a loss AFTER the game. I asked that they at least refund my live wager as I would have never made it if the original wager wasn't canceled. they terminated the chat even though I kept it professional the whole time.

                                              Very disappointing from a book I've done business with for 20 years.

                                              Hopefully I'll get my funds after my rollover is complete. I do not have any confidence in placing wager here and will wager the remaining funds like monopoly money.

                                              BEWARE!!!!

                                              This brand has turned into a desperately unethical group who are now simply stealing anywhere they can as they circle the drain.

                                              Been that way for a while now but their fanbois and shills will continue to say "THEY HAVEN"T SCAMMED ME YET SO I WILL KEEP SUPPORTING THEM".
                                              .
                                              Comment
                                              • Igor_1965
                                                SBR MVP
                                                • 04-18-15
                                                • 2634

                                                #163
                                                Originally posted by big joe 1212
                                                Heritage canceled a METS wager I had today. I found it very strange so I made a screenshot. I then proceeded to make another wager betting METS on the live line. Mets proceed to lose. A few minutes after the game ended, the initial pre-game wager was graded as a loss. I contacted them on live chat and they claimed there was a "glitch" and the system thought there was a pitching change when there wasn't. I explained to them that I have multiple screenshots with the times and they shouldn't be allowed to cancel a wager and the grade it as a loss AFTER the game. I asked that they at least refund my live wager as I would have never made it if the original wager wasn't canceled. they terminated the chat even though I kept it professional the whole time.

                                                Very disappointing from a book I've done business with for 20 years.

                                                Hopefully I'll get my funds after my rollover is complete. I do not have any confidence in placing wager here and will wager the remaining funds like monopoly money.

                                                BEWARE!!!!
                                                pukeworthy
                                                Comment
                                                • big joe 1212
                                                  SBR Posting Legend
                                                  • 06-01-08
                                                  • 19380

                                                  #164
                                                  Originally posted by Optional

                                                  DId you happen to be speaking to "Gabe"?

                                                  Disrespect like that, as well as just straight up unfairness, are his default attitude.







                                                  This brand has turned into a desperately unethical group who are now simply stealing anywhere they can as they circle the drain.

                                                  Been that way for a while now but their fanbois and shills will continue to say "THEY HAVEN"T SCAMMED ME YET SO I WILL KEEP SUPPORTING THEM".
                                                  Hi Opti, hope all is well! I actually received a call from Brian this morning and he apologized for the way it was handled and refunded both wagers (I would have been satisfied with just one of them being refunded). He explained they have a new software and this is the first time they have seen this happen with a pitching change that never occurred.

                                                  Hopefully this was just a glitch. I found it weird that they would be messing with me over a $300 wager. This is the first time I’ve ever had a sports wagering problem with them.

                                                  It stinks that others have had issues with them and the issues went unresolved. Heritage has been my top 2 book for the past 20 years. I’ll have to be cautiously optimistic going forward.
                                                  Comment
                                                  • Igor_1965
                                                    SBR MVP
                                                    • 04-18-15
                                                    • 2634

                                                    #165
                                                    That's good. It's possible this forum caused the reaction. Still not behaviour one wants to see out of a sportsbook (that thinks that taking money by default and asking questions later is an OK approach)
                                                    Comment
                                                    • Optional
                                                      Administrator
                                                      • 06-10-10
                                                      • 61845

                                                      #166
                                                      Originally posted by big joe 1212

                                                      Hi Opti, hope all is well! I actually received a call from Brian this morning and he apologized for the way it was handled and refunded both wagers (I would have been satisfied with just one of them being refunded). He explained they have a new software and this is the first time they have seen this happen with a pitching change that never occurred.

                                                      Hopefully this was just a glitch. I found it weird that they would be messing with me over a $300 wager. This is the first time I’ve ever had a sports wagering problem with them.

                                                      It stinks that others have had issues with them and the issues went unresolved. Heritage has been my top 2 book for the past 20 years. I’ll have to be cautiously optimistic going forward.
                                                      Glad to hear they did the right thing by you Joe.

                                                      .
                                                      Comment
                                                      • big joe 1212
                                                        SBR Posting Legend
                                                        • 06-01-08
                                                        • 19380

                                                        #167
                                                        Looks like the “glitches” are not fixed. I currently have a Texas Rangers 1st five Moneyline bet and over 9.5 for the game bet and both were canceled. No pitching changes. Let’s see how this gets graded post game….
                                                        Comment
                                                        • Optional
                                                          Administrator
                                                          • 06-10-10
                                                          • 61845

                                                          #168
                                                          .
                                                          Comment
                                                          • nickfolker23
                                                            SBR Wise Guy
                                                            • 09-27-20
                                                            • 548

                                                            #169
                                                            Originally posted by Optional
                                                            Comment
                                                            • MalikHusam
                                                              SBR MVP
                                                              • 09-07-16
                                                              • 2693

                                                              #170
                                                              Originally posted by vampire assassin

                                                              Looselines is a Jazz sister-book. Some of those were having slow-pays and decreased payouts a few months ago. I'm unaware of anyone getting stiffed, or that didn't eventually get their money.

                                                              I've never heard of BetNow or BettorsDen. I've never played at Sportbetting.

                                                              BetOnline, Bovada, Bookmaker, LowVig, Bet105 (new) are good for all rec and pro players. If you're doing shady stuff, nowhere is safe. Bovada will cut limits fast. None of those want parlays from pro players. Oddly, Bovada will take bad parlays more than any other book that's good with paying players.
                                                              What's BAD PARLAYS? Do you mean betting bad odds, taking -120 Real Madrid (parlayed with 2 NBA player props) when sharp books deal -103 Real Madrid?
                                                              Comment
                                                              • big joe 1212
                                                                SBR Posting Legend
                                                                • 06-01-08
                                                                • 19380

                                                                #171
                                                                Originally posted by big joe 1212
                                                                Looks like the “glitches” are not fixed. I currently have a Texas Rangers 1st five Moneyline bet and over 9.5 for the game bet and both were canceled. No pitching changes. Let’s see how this gets graded post game….
                                                                Both wagers were graded correctly after
                                                                the game. Looks like a glitch indeed.

                                                                The problem I see is that players balances will be higher than it’s supposed to be once the wagers are canceled. Then the player could wager with those funds only to have the funds reversed later leaving a potential for a negative balance.
                                                                Comment
                                                                • Optional
                                                                  Administrator
                                                                  • 06-10-10
                                                                  • 61845

                                                                  #172
                                                                  Originally posted by big joe 1212

                                                                  Both wagers were graded correctly after
                                                                  the game. Looks like a glitch indeed.

                                                                  The problem I see is that players balances will be higher than it’s supposed to be once the wagers are canceled. Then the player could wager with those funds only to have the funds reversed later leaving a potential for a negative balance.
                                                                  Thanks for the update. I hope they have made sure CS people know too. So they don't try and tell other customers the wrong info like what happened to you first time.

                                                                  .
                                                                  Comment
                                                                  • iknowzip
                                                                    SBR Rookie
                                                                    • 01-27-25
                                                                    • 8

                                                                    #173
                                                                    Originally posted by Optional

                                                                    DId you happen to be speaking to "Gabe"?

                                                                    Disrespect like that, as well as just straight up unfairness, are his default attitude.







                                                                    This brand has turned into a desperately unethical group who are now simply stealing anywhere they can as they circle the drain.

                                                                    Been that way for a while now but their fanbois and shills will continue to say "THEY HAVEN"T SCAMMED ME YET SO I WILL KEEP SUPPORTING THEM".
                                                                    Yes, they are stealing Here is one of their methods: They will "accidentally" grade a bet (usually a prop bet) incorrectly (winner graded as a loser). Normally, when a bet is graded wrong, the bet is just corrected for everybody But that's not the case at Heritage. If you call them to tell them they graded your winning bet as a loser, they will correct it-- but they only correct your wager, not ALL wagers that were graded as a loss. It only gets corrected if you call. I thought that their software would have to correct ALL wagers, but that's not the case. I bet a lot of props and had to call many times (usually the next day) about a win graded as a loss. It was a regular problem, but I never had a loser graded as a winner. (What a shock)

                                                                    Check your wagers daily to see that they were graded correctly Do not assume that somebody else will call and Heritage will then correct everybody's wager. I posted earlier about a friend having bet the same prop and he told me he called them to correct it--but mine was still graded as a loss a day later. I had to also call to get my bet corrected.

                                                                    Heritage is no longer the trusted book it once was.
                                                                    Comment
                                                                    • Heritage Insider
                                                                      SBR Sharp
                                                                      • 09-06-11
                                                                      • 283

                                                                      #174
                                                                      Heritage offers a wide variety of props on all sports and sometimes either the team that grades wagers makes a mistake or the sources used to grade them make mistakes. Also, sometimes there are discrepancies between the sources as well; when Heritage comes across a mistake, the market will be re-graded FOR EVERY CUSTOMER just like any other brand does, but also Heritage commits to help the customers out every time this is possible, under no circumstance will Heritage take advantage of a customer like mentioned in this post, it is absolutely false, we have an ample amount of satisfied accounts that give prove that we always TRY OUR BEST TO do what is right for the customer. Contact us via chat or give us a call and we will help you out.
                                                                      Comment
                                                                      • Optional
                                                                        Administrator
                                                                        • 06-10-10
                                                                        • 61845

                                                                        #175
                                                                        Originally posted by iknowzip
                                                                        not the case at Heritage. If you call hem to tell them they graded your winning bet as a loser, they will correct it-- but they only correct your wager, not ALL wagers that were graded as a loss.
                                                                        Originally posted by Heritage Insider
                                                                        when Heritage comes across a mistake, the market will be re-graded FOR EVERY CUSTOMER just like any other brand

                                                                        Are you sure about that Heritage Insider???

                                                                        Are you saying poster I knowzip is a dirty liar?? Or mistaken ya think maybe?!

                                                                        are SBR readers to believe previous posters who have noticed the same thing are stupid too?

                                                                        Why don't you ask BigJoe above, one of your fans, who he believes here? (hint, it won't be you Heritage Insider)


                                                                        Regular readers KNOW who is lying (or mistaken lol) here pal.

                                                                        Heritage is NOT like "any other brand" anymore, unless you are talking about dodgy brands that act unfairly!!

                                                                        Whilst ever you have "Gabe" making calls and dealing with customers in there, you will not be trusted to even think fairly let alone act fairly any more. Heritage is a pariah on the offshore industry. Bringing others down by association with you now.
                                                                        .
                                                                        Comment
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