All Heritage and Wagerweb Issues

[Gio21]

We need to know the exact bet, when it was placed and the book rules to be able to make any judgement on the grading.

What reason did they give you for the Cancel grading?

It's at Heritage. They honored the wager but it was cancelled to to a stale line where it hadn't refreshed in 9 minutes.

[Optional]

It's at Heritage. I am waiting for their reply on the situation

I wonder if they graded it by normal Euro hockey rules, which doesn't include overtime.

Give their CS people a chance to fix it first but you can also PM Heritage Insider through the forum.

[Gio21]

I wonder if they graded it by normal Euro hockey rules, which doesn't include overtime.

Give their CS people a chance to fix it first but you can also PM Heritage Insider through the forum.

They paid it out but did mention it was a one time thing. Next time there's a stale line they'll cancel.

[Optional]

They paid it out but did mention it was a one time thing. Next time there's a stale line they'll cancel.

Sounds like Heritage these days.

To just not honor a bet and not even bother to tell you why.

Well at least now they have told you they have the right to arbitrarily not honor your bets, and you have the choice to get out without being ripped off now.

[Optional]

Bumping thread to help Heritage Insider find it.

[Pragmatic]

They paid it out but did mention it was a one time thing. Next time there's a stale line they'll cancel.

Are we talking about a stale line, or more like an "obvious" error?

When you got USA +676, what was the score & time remaining?

[Foosball Champ]

anybody experiences slow pay at wagerweb? thanks

[Optional]

Ive had a pending withdrawal from WagerWeb for over a month now, has been stuck under review the whole time with CS saying it'll probably be done by 'next week' time and time again.
Been a slowpay mess which is unlike what I experienced from them in the past

anybody experiences slow pay at wagerweb? thanks

That report above is from January.

It's the only negative post or complaint about them I have seen in 2026.

[Foosball Champ]

i am in a slow pay situtation where i am receiving 500 dollars every 3 weeks.

[Optional]

i am in a slow pay situtation where i am receiving 500 dollars every 3 weeks.

They have always been one the "smartest" about player management. About the most positive thing I can say is they are obviously trying to survive. Fingers crossed they have a plan to get back on track. You could try PMing Heritage Insider and asking if he can get you paid a little faster.

[rival36]

i am in a slow pay situtation where i am receiving 500 dollars every 3 weeks.

Same here, though I’m limited to only $250 per payout. I tried to ask Heritage Insider for help a few weeks ago with no response.

For the record, I’m in a loss position there.

[brianxlee]

That report above is from January.

It's the only negative post or complaint about them I have seen in 2026.

Still the same situation, I've given up at this point. does not seem like they will pay out at all.

[Foosball Champ]

havent received any payment in over a month now. not responding to emails. i did direct message Heritage Insider but no response.

[Optional]

Still the same situation, I've given up at this point. does not seem like they will pay out at all.

Heritage Insider can you take a look for this guy please?

You drop in here proudly saying you have never not paid any legit customer. How about trying to back that line up?!

[Wild-Oscar]

havent received any payment in over a month now. not responding to emails. i did direct message Heritage Insider but no response.

So is anyone getting paid recently? Seems the consensus is Heritage has been circling the drain for quite some time. I have an account with them which has been dormant for over six months and won't be making a deposit considering the negative publicity they have received from their clients.

[Heritage Insider]

Hi everybody,
Heritage always pays each and every client, there are no complaints about us not paying a single customer. In regards to Wagerweb, we no longer share a relation with them since July 2025.