All Heritage and Wagerweb Issues

[5918mike]

I know. It's like a slow death of a thousand cuts they are circling the drain so slowly.

Hard to believe the day would come when this group would turn into a $500/mth, if you are lucky, garage level shop. Sad.

If they string people along long enough to get Football season deposits to catch up the arrears, will you be risking them any longer Mike?

I still use them every day. They just went through a site redesign but otherwise nothing has changed for me.

[Optional]

I still use them every day. They just went through a site redesign but otherwise nothing has changed for me.

They probably should go the way Sportsbook did and go private and consolidate to just the players they want and can manage profitably.

Pissing so many people off isn't a winning long term strategy even if they do get back on track.

[djcollette12]

They probably should go the way Sportsbook did and go private and consolidate to just the players they want and can manage profitably.

Pissing so many people off isn't a winning long term strategy even if they do get back on track.

ABSOLUTELY. I just joined wagerweb a few months ago due to the fact that they have solid ratings everywhere I looked. I obviously would not have if I knew about these recent payout issues. I should have looked at these forums earlier.

It seems their senior customers remain unaffected based on Mike's feedback. However, at this point, unless things change dramatically and quickly, my goal is to withdraw my balance and move on. (which is less than $3K) But that could take 6 months to a year the way things are going if it's going to take 30+ days to get a $500 max payment. I was starting to think this is a scam book since I'm still waiting on my first payout from May 12th. (16 days)

Optional - Do you recommend I just keep waiting and hope for the best? I don't know if SBR can reach out to the book on our behalf knowing they probably don't want to have too much bad publicity from their customers.

[Optional]

ABSOLUTELY. I just joined wagerweb a few months ago due to the fact that they have solid ratings everywhere I looked. I obviously would not have if I knew about these recent payout issues. I should have looked at these forums earlier.

It seems their senior customers remain unaffected based on Mike's feedback. However, at this point, unless things change dramatically and quickly, my goal is to withdraw my balance and move on. (which is less than $3K) But that could take 6 months to a year the way things are going if it's going to take 30+ days to get a $500 max payment. I was starting to think this is a scam book since I'm still waiting on my first payout from May 12th. (16 days)

Optional - Do you recommend I just keep waiting and hope for the best? I don't know if SBR can reach out to the book on our behalf knowing they probably don't want to have too much bad publicity from their customers.

It's more than just Mike. I've had other long term customers let me know they are still always paid in normal amounts, up to $2500 per request I think for most, and fast too.

Makes me wonder if the operation has been split and newer customers are owned by different management. Would explain why Heritage Insider seems to want to ignore all your type of complaints. Which is not his usual style over many years.

As far as what you can do. I think you have little choice to just wait and take the dribble of payouts as they come. I'd stay polite but persistent and keep at them every couple of weeks.

Make sure you submit a complaint form to OSGA to ensure they are fully aware how many are being treated like you are. I'd post my issue at bookmakersreview.com as they have a closer relationship with Heritage than SBR does. And I'd probably reach out to that Gambling911.com site who has been doing good work with some other offshores.

I do think you will be paid in the end. Just in their timeframe. One positive thing about their payout strategy is that it does suggest they plan to be around for the forseeable future. I doubt they would take this approach if an exit was planned.

[SaltyPineapple]

Having some issues here with payouts. I have been with Heritage for 15 years and never had a issue, but since the new site design weird things have been happening. They are slow now, it used to be same day if u requested a payout by the cut off time. However
now they stall you. I will keep everyone posted on this one I just requested, hopefully it goes well. I like having them in my rotation of books so I got my fingers crossed.

Edit: Paid Same day on Sunday, def was worried about them after a couple of 72 hour slow pays, but back to same day this go around. Requested 9:57 AM ET, in my wallet at 7:30 PM ET

[Foosball Champ]

Update regarding wager web payout issues. I have now not received a payout in over one month. I have called several times and have emailed them many times. Is anyone getting paid from this book?

[djcollette12]

I've been waiting 3 weeks for my payout now.

[Foosball Champ]

no payments being made. been over a month now.