18Bet 6600 Euros of losing bets added to my account and 3207 withdrawal cancelled

[Gaze73]

There's only A books and scammers. Everyone just stick to A books and you'll be fine.

[jjnnbb]

I was also a victim of the multi-account scam. My winnings of 5k were confiscated. Supposedly there was an other account with the same IP address. I didn't even use a bonus and the general terms don't even mention IP address but still both 18bet and MGA quoted this.

MGA sent me the same copy paste message they've been sending others. I'm still trying to push MGA on this, but I doubt it'll be of help.

Did I understand correctly that MGA should mention a third party dispute resolution option? They didn't offer anything of this nature and I'd like to lodge a complaint against them in any case.

I think we should all push MGA and other authorities as much as possible because this is just ridicilous. I've never had any problems with other operators.

[Optional]

Thanks for your efforts KittiP

Please keep trying to get more to submit complaints here.

This might feel like it's getting nowhere, but the slow moving wave of lava will get there in end I predict.

This is too much and too blatant now I am thinking.

[KittiP]

So now we have:

1300 was one bet
1900 was 700 x 2 and 500
1500 was 750 x2
650 was one bet
6600 was 1100 x 6
9000 was 4500 x 2
10242 was 690, 940, 725, 1250, 2475, 2500, 850 and 812
3185 was 735, 890 and 520 x 3
1300 was one bet

How many more of these do you think that we are going to get?
How many more of these cases do you think that there are from people who haven't posted online?

[KittiP]

I just heard back from the second guy from the german forum he said that he had a similar situation.

Withdrawal request submitted of 1300 Euros, phone verification completed, pending withdrawal cancelled and then a single losing bet of 1300 Euros was added to his account.

He sent me screenshots of his live chat with 18Bet and it was unsurprisingly very similar to what they said to me.

They didn't seem surprised at all and said that they couldn't see anything wrong with the bet.

[lonnie55]

Personal account or via agent?

personal 5 yr old account

[KittiP]

I wasn't able to get in contact with the guy that lost the 9k euros on the german site.

However, someone else contacted me on there and I will contact him back now.

But he says that he has had the same thing happen to him with 18Bet.

I'll keep you guys updated, or maybe he will.

[KittiP]

What would you advise me to do now? What is the best way to deal with this? What steps should I take?
Thank you in advance for your help!

I'm no expert at all when it come to this and what I have done hasn't exactly helped.

But I think you should also just follow the same process that I followed.

1) Contact 18bet (and Babibet), they didn't bother replying to me, but maybe they will send you a courtesy 'f you' email, saying that you need to protect your account.....username, password......terms and conditions.....blahh blaaaahh blaahh.

2) Make an SBR complaint.

3) Contact their licensors:

18Bet (Shark77) - Fill in the form - https://www.mga.org.mt/support/online-gaming-support/

BabiBet - Send an email to - complains@gaminglicences.com

4) MGA brushed me off and gave me a nonsensical response, but hopefully this wont happen to you.

5) My current step advised by lonnie55, make a complaint about the licensor.
I'm guessing that at some point the licensors will start to connect all of these complaints and start to take it more seriously.

So, if you wouldn't mind, maybe it would be a good idea to briefly mention all of the other cases that you have seen on here when you make the complaint.

[KittiP]

Did anyone look at these bets?

Not only were the fake bets placed on the same day and around the same time on 18Bet and Babibet, but they even repeated the same bets.
The 5 babibet bets are the same as 5 of the 18bet bets, but just at different odds.

It's amazing how little they are doing to cover their tracks.

It's like they don't even care.

[KittiP]

Hello,

tonight I have become victim of the same scam!

I have one account each with 1Bet and Babibet.

This night one open withdrawal reuqest has been canceled (1000Euro on 1Bet) and my whole balance on both accounts were gambeld away.


On 1Bet 8 different bets were made (all bets were loosing) and 10 242 Euro were lost (11 Euro remaining balance).

On Babibet 5 different bets were made (all bets were loosing) and 3 185 Euro were lost (46 Euro remaining balance).

So on both Accounts 13 different bets were made (all bets were loosing) and 13 427 Euro were lost (57 Euro remaining balance).


They told me all this bets were made by myself and also my withdrawal were cancelled by my side.

Of course, I didn't play these bets by myself or cancelled the open withdrawal request!


What would you advise me to do now? What is the best way to deal with this? What steps should I take?

Thank you in advance for your help!

F ME! JESUS!

Sorry to hear that man. This is getting stupider and stupider.

[KittiP]

Hi guys, that I haven't replied in a while and also thanks for the continued support.

Lodge a complaint about MGA: https://mccaa.org.mt/home/complaint#
(type in 1234567A in the ID Card/Passport field)

Perfect, thanks man, I'll make the complaint tonight, when I get some more time.

When you submit the complaint to the Competition authority above, make sure you mention that the MGA did not offer you any form of third party dispute resolution option.
Even if the MCCA brush off the actual issue, they should not brush off the MGA not following recently announced requirements on them.

Will do, thanks.

[Motorhead11]

Today I've made my monthly withdrawal of 2k and it has been processed within 12 hours (Neteller)

Personal account or via agent?

[Optional]

Thankyou for the detailed report.

Would you please send in a Sportsbook Complaint form with your account IDs so SBR can ask them about this incident as well?

I already lodged a complaint with you, have you received it?

I am sorry but we have been having email server issues with form submissions.

Can you please check your PM box?

[lonnie55]

Today I've made my monthly withdrawal of 2k and it has been processed within 12 hours (Neteller)

[Mkhitaryan]

Just got scammed by the old multiaccounting trick as well. These guys are just a super scam. Sum they scammed me off was 1200 euros.

[jtoler]

The timestamp is visible in the detailed view

ahh ok well I wonder exactly how long usually a withdrawal is cancelled and then the fake bets are made. they prob get an alert on their end when withdrawals are submitted and then I guess they get to moving then. really screwed up situation.

[tippeo]

For Example:

[lonnie55]

noticed there is no timestamp on any of their bets seems they had foresight when going into this business of stealing, never played at a book where the bet placed didnt show the time

The timestamp is visible in the detailed view

[jtoler]

noticed there is no timestamp on any of their bets seems they had foresight when going into this business of stealing, never played at a book where the bet placed didnt show the time

[tippeo]

Thankyou for the detailed report.

Would you please send in a Sportsbook Complaint form with your account IDs so SBR can ask them about this incident as well?

I already lodged a complaint with you, have you received it?

[Optional]

Hello,

tonight I have become victim of the same scam!

I have one account each with 1Bet and Babibet.

This night one open withdrawal reuqest has been canceled (1000Euro on 1Bet) and my whole balance on both accounts were gambeld away.


On 1Bet 8 different bets were made (all bets were loosing) and 10 242 Euro were lost (11 Euro remaining balance).

On Babibet 5 different bets were made (all bets were loosing) and 3 185 Euro were lost (46 Euro remaining balance).

So on both Accounts 13 different bets were made (all bets were loosing) and 13 427 Euro were lost (57 Euro remaining balance).


They told me all this bets were made by myself and also my withdrawal were cancelled by my side.

Of course, I didn't play these bets by myself or cancelled the open withdrawal request!


What would you advise me to do now? What is the best way to deal with this? What steps should I take?

Thank you in advance for your help!

Thankyou for the detailed report.

Would you please send in a Sportsbook Complaint form with your account IDs so SBR can ask them about this incident as well?

[tippeo]

Would you mind to share screenshots of the fake bets? Thanks

[lonnie55]

Would you mind to share screenshots of the fake bets? Thanks

[tippeo]

thank you!

I work with this bookies a recent time now and never had problems with them, paid out 21 000 Euro (21x1000Euro) last 365 days (without depositing).

The last 1-2 months were really sucessfull and so my balance were that big, also there maximum amount for withdrawal via CC is only 1000 Euro per month (without additional fees).

[LAbra2k]

Just read the last posts from OPTIONAL who have best advice.
but how in the hell can you let 13k€ at this bookies?

[tippeo]

Hello,

tonight I have become victim of the same scam!

I have one account each with 1Bet and Babibet.

This night one open withdrawal reuqest has been canceled (1000Euro on 1Bet) and my whole balance on both accounts were gambeld away.


On 1Bet 8 different bets were made (all bets were loosing) and 10 242 Euro were lost (11 Euro remaining balance).

On Babibet 5 different bets were made (all bets were loosing) and 3 185 Euro were lost (46 Euro remaining balance).

So on both Accounts 13 different bets were made (all bets were loosing) and 13 427 Euro were lost (57 Euro remaining balance).


They told me all this bets were made by myself and also my withdrawal were cancelled by my side.

Of course, I didn't play these bets by myself or cancelled the open withdrawal request!


What would you advise me to do now? What is the best way to deal with this? What steps should I take?

Thank you in advance for your help!

[MrSink]

reading this thread I hope those piece of shit operators will face their fate.

fingers crossed for all victims

[Optional]

Hi guys, any ideas of what I should do next.

MGA told me that the case is closed, do you think I could politely ask them to reopen the case and mention the new case that redcar found?

When you submit the complaint to the Competition authority above, make sure you mention that the MGA did not offer you any form of third party dispute resolution option.

Even if the MCCA brush off the actual issue, they should not brush off the MGA not following recently announced requirements on them.

[lonnie55]

Lodge a complaint about MGA: https://mccaa.org.mt/home/complaint#

(type in 1234567A in the ID Card/Passport field)

[KittiP]

Hi guys, any ideas of what I should do next.

MGA told me that the case is closed, do you think I could politely ask them to reopen the case and mention the new case that redcar found?

[craftbrewer]

By the way, today 18bet has been added to broker BetInAsia platform.

[Mediterranean]

And another extract " Gaming activity is operated and regulated under license no. 8048/JAZ issued by the gaming commission of Curacao and held by Bellona N.V , a company with registered address at E-Commerce Park Vredenberg, Curacao."

Curacao licencing seems to be as shady as hell.

https://www.bbc.co.uk/sounds/play/m0007bwl

[Optional]

Have him submit an SBR form as well if anyone is communicating with him on that german forum too please.

[KittiP]

Not that it matters, but just out of curiosity, does anyone know if all of these 16 losing bets were placed on Over/Under football bets?

[KittiP]

redcar

Could you inbox the link to that thread on the other forum (don't post it on here)

I want to encourage him to also complain to MGA, eventhough it did literally nothing for me.

But I am hoping that after seeing a lot of these complaints, they will eventually take it seriously, instead of just siding with 18Bet.

P.s Good find btw.