All Betonline.ag, Sportsbetting.ag and Lowvig.ag Issues

[littlekona]

I guess it depends on your location.

I'm in Ontario and Bodog and Betonline payout via interac etransfer in minutes, Bookmaker is the slowest at a few hours via bitcoin.

Yes there are a few legal books like Draftkings and Betrivers that payout almost instantly as well but the odds at Betonline are usually better 90% of the time.

I'm a platinum status member at Betonline so I get perks that the legal books don't offer me.

Basically YMMV

in usa you should sign up for every book legal in your State as they throw so much promotion at you its unreal. The payouts are near instant too esp if funded w debit cards. That said Offshore top books like BOL are also a must. for me they offer huge rebates on Horses and other benefits plus the payouts are also near instant via crypto. Balance of both is the way for anyone betting more then a few bucks

[littlekona]

Hey guys, so I made my account a couple days ago and I didn’t even recall I had a account 10+ years ago and BOL is saying I was multi accounting after requesting all this info which I provided. I never multi accounted as the old account has not been logged into my new one… was 100% not using multi accounts at the same time… big no no and not doing it….

they are clearly trying to not pay out because I had a large hit a few nights ago…

any suggestions ?

If you look at this dudes posts its obvious there is way more to this then some simple I made a honest mistake.
From using credit cards to admitting of prior accounts and asking CS about. I call BS and standard scammer getting caught

[icon]

I disagree. Offshore much more of an hassle than the legal shops. Especially getting paid if you don't do BTC. In addition. I never got the amount of Promo's from Offshore then I receive from the legal books. IMO it's not even close that the Legal shops are the way to go.

I guess it depends on your location.

I'm in Ontario and Bodog and Betonline payout via interac etransfer in minutes, Bookmaker is the slowest at a few hours via bitcoin.

Yes there are a few legal books like Draftkings and Betrivers that payout almost instantly as well but the odds at Betonline are usually better 90% of the time.

I'm a platinum status member at Betonline so I get perks that the legal books don't offer me.

Basically YMMV

[stevenash]

^
+1

[Easy-Rider 66]

Betonline, Bodog, & Bookmaker seem to be much better than anything the legal shops have to offer IMO.

I play at both offshore and legal books and offshore is so much less of a hassle.

I disagree. Offshore much more of an hassle than the legal shops. Especially getting paid if you don't do BTC. In addition. I never got the amount of Promo's from Offshore then I receive from the legal books. IMO it's not even close that the Legal shops are the way to go.

[Optional]

Well…. Went to make a with withdraw via BTC, which I thought betonline didn’t have a KYC ordeal but clearly they do…. They are claiming I had 2 accounts but I never had 2 active accounts at one time… my account before this one was compromised, so I closed it down and they handled it. The agent on the phone said go ahead and create a new account which I did

any legal recourse against BOL???

CHeck you PM inbox too

[Optional]

Has this happened to anyone at BOL? After over 20 years, they closed my account and took my $3k.
Without any notice or questions of me, betonline closed my account. The most I could find out was that there was suspicious activity regarding poker. I have NEVER played poker there. All I do is make $50 average sports bets and I rarely withdraw.
I have contacted them via email and get no reply when usually they are good at responding. I have spoken to a supervisor and they have promised to call back but never do.
Obviously either I was hacked or BOL was hacked but they never bothered to address the issue with me. I make 100% of my plays on my phone so they can easily compare IP addresses.
Has this happened to anyone out there. I would really appreciate some advice.

Thank You.

Check your PMs and I will send you an email address to contact who will at least try to make sure you are not being unfairly treated I am sure.

[icon]

Almost Diamond 3 and they haven't gave any bonuses for leveling up, no weekly/monthly bonuses, and no deposit bonuses. Despite that, Betonline remains my favorite offshore.

Are you signed up for the telegram weekly/monthly notices?

I'm Platinum 1 status and get weekly and monthly bonuses ie CASH at least every Saturday.

https://t.me/+qocf2b7gEiZmMjNh?start=b93936&token=0x3C77C0F8DABBF0F4C3371A00269A16AE

[icon]

I assume you can not play at USA Legal shops? If so too bad. If not the case stay with the USA books imo. GL.

Betonline, Bodog, & Bookmaker seem to be much better than anything the legal shops have to offer IMO.

I play at both offshore and legal books and offshore is so much less of a hassle.

[bettinfool]

Has this happened to anyone at BOL? After over 20 years, they closed my account and took my $3k.
Without any notice or questions of me, betonline closed my account. The most I could find out was that there was suspicious activity regarding poker. I have NEVER played poker there. All I do is make $50 average sports bets and I rarely withdraw.
I have contacted them via email and get no reply when usually they are good at responding. I have spoken to a supervisor and they have promised to call back but never do.
Obviously either I was hacked or BOL was hacked but they never bothered to address the issue with me. I make 100% of my plays on my phone so they can easily compare IP addresses.
Has this happened to anyone out there. I would really appreciate some advice.

Thank You.

[BookDatSh1t]

just want to echo what others have said about live betting. it is extremely hard to bet live because of the big delay (about 30 seconds) on bets going through. if their TV feed is delayed then only offer during TV timeouts but got to reduce the delay. they must be costing themselves a fortune in legit bets that can't get placed.

[SaltyPineapple]

Never had any issues with BOL, hate that they charge fees on crypto withdrawals, that is really bad. But other than that I enjoy their poker room in the USA. Keep us updated here, hopefully they pay you what you are owed.

[Easy-Rider 66]

I assume you can not play at USA Legal shops? If so too bad. If not the case stay with the USA books imo. GL.

[Blademan]

Hey guys, so I made my account a couple days ago and I didn’t even recall I had a account 10+ years ago and BOL is saying I was multi accounting after requesting all this info which I provided. I never multi accounted as the old account has not been logged into my new one… was 100% not using multi accounts at the same time… big no no and not doing it….

they are clearly trying to not pay out because I had a large hit a few nights ago…

any suggestions ?

[littlekona]

well well like i said #GTFO scammer Admin ban this clown please

https://www.sportsbookreview.com/forum/sportsbooks-industry/1980298-all-betonline-ag-sportsbetting-ag-and-lowvig-ag-issues/page8

[Blademan]

Well…. Went to make a with withdraw via BTC, which I thought betonline didn’t have a KYC ordeal but clearly they do…. They are claiming I had 2 accounts but I never had 2 active accounts at one time… my account before this one was compromised, so I closed it down and they handled it. The agent on the phone said go ahead and create a new account which I did

any legal recourse against BOL???

[littlekona]

Hey guys, I had a really good run and now decided I’m going to cash out with BOL… I have never used them for a payout and honestly just signed up with them a few days ago…. Would it be smart to withdraw smaller amounts to stay under the radar to avoid KYC or some other bull**** about why they will not pay… all in all it’s about 40K, which I am going to send to my wallet, withdraw via BTC…

time frame???? Thoughts??? Maybe 3-5K each time will prevent issues? Thoughts

sounds standard SCAM attempt from your post strings. you wont get away with it and do not come crying here they wont pay you when we all know thats gonna be the story your trying to paint. #GTFO

[nbaguy23]

Hey guys, I had a really good run and now decided I’m going to cash out with BOL… I have never used them for a payout and honestly just signed up with them a few days ago…. Would it be smart to withdraw smaller amounts to stay under the radar to avoid KYC or some other bull**** about why they will not pay… all in all it’s about 40K, which I am going to send to my wallet, withdraw via BTC…

time frame???? Thoughts??? Maybe 3-5K each time will prevent issues? Thoughts

You weren't sure about having a 2nd account and then days later ran it up to 40 grand...?

[Blademan]

Hey guys, I had a really good run and now decided I’m going to cash out with BOL… I have never used them for a payout and honestly just signed up with them a few days ago…. Would it be smart to withdraw smaller amounts to stay under the radar to avoid KYC or some other bull**** about why they will not pay… all in all it’s about 40K, which I am going to send to my wallet, withdraw via BTC…

time frame???? Thoughts??? Maybe 3-5K each time will prevent issues? Thoughts

[Blademan]

Any other insight will be helpful

[Blademan]

Yes, good luck getting your money out before they figure out you opened another account. It might or might not cause you issues.

hope not but we shall see… the rules state,

1. Only one account is allowed per person, family, household and IP address.

and to be 100% honest I didn’t/never had 2 accounts active at the same time

[Blademan]

Hey guys, I have a question about T&S with BetOnline.ag…

my account I closed a little while back as I didn’t want to have it sitting open with my credit cards etc all attached with chance of some one getting into my account. When I started playing again a few weeks ago I tried to login with Zero luck so I simply made a new account, made a deposit and was betting. I used CC to deposit so I have to wait another 48 hours I think until I can withdraw what little I won…. After looking around seeing BetOnline track record some say good to go, and some say they are horrible… I never had 2 accounts active at the same time… all my info is correct, and just really don’t want to get burned

thanks all for all input

[JAKEPEAVY21]

Yes, good luck getting your money out before they figure out you opened another account. It might or might not cause you issues.

[Blademan]

I have never once had an issue getting a payout from them. You might run into issues since you opened a second account. You should have contacted them and sorted it out before you went and opened another account.

we shall see…. Nothing funny was going on , didn’t claim deposit bonuses etc, and my info matches my drivers license etc… when I tried to reach out I didn’t have luck getting ahold of them so…

I guess we will see

[JAKEPEAVY21]

I have never once had an issue getting a payout from them. You might run into issues since you opened a second account. You should have contacted them and sorted it out before you went and opened another account.

[Blademan]

Hey guys, I have a question about T&S with BetOnline.ag…

my account I closed a little while back as I didn’t want to have it sitting open with my credit cards etc all attached with chance of some one getting into my account. When I started playing again a few weeks ago I tried to login with Zero luck so I simply made a new account, made a deposit and was betting. I used CC to deposit so I have to wait another 48 hours I think until I can withdraw what little I won…. After looking around seeing BetOnline track record some say good to go, and some say they are horrible… I never had 2 accounts active at the same time… all my info is correct, and just really don’t want to get burned

thanks all for all input

[infotimbo]

there's probably not much point in bringing this up, though. It's not a bug, but a limitation of the account. Live betting is the first thing to get limited on Betonline, both in volume as well as functionality.

[Optional]

Is there a betonline group contact on SBR?

They have a support account in the name "BetOnline" you can try PMing. But Dave Mason, findable on Twitter, is the best man if you can get his ear.

[nbaguy23]

I don't think they do have that by default. I believe it's a player management tool.

I might be wrong and things could have changed, but like you say it makes no sense to bother offering the market if the default setting makes betting them impossible.

Did you have a 30 sec delay from day 1?

Is there a betonline group contact on SBR?

[nbaguy23]

They keep denying all responsibility claiming that it's my connection to be blamed when they clearly have applied this delay on my account.
By the way ,I have had this delay on the livebetting wagering for AS LONG AS I CAN REMEMBER ,and only made that post here because another member of this forum (probably 2Sweet's comment) ,complained about some delay on the processing of the bets.
That made me start wondering if me having a 30sec delay between me clicking "place wager" and the wager actually getting successfully processed ,isn't actually normal and their actual delay is must less.
An agent confirmed it to me claiming that "the maximum delay to place livebets is 3-4seconds" ,so I send him a screen recording proving my 30sec delay (x10 the time-period that according to him is normal) ,he created a ticket and then the circus started.
The ticket was "resolved" after 2 days with them claiming that its not an issue caused by betnonline and "the account doesn't have any restrctions as we don't don't this on client's accounts" per quote.
They are literally spitting on me and they call it "raining".
Ridiculous treatment.

Right,

Perhaps they're doing a sweep of winning players before NFL Season? I've been on there a year now (after winning and being limited on both their sister sites) and their treatment has always been the best (allowing 20k plus winnings before limit)

However, there's also been times where their customer service seems disconnected from what's actually going on. I doubt the agents are "lying" they might just not be informed and instructed to not admit fault of the website ever. Disappointing change from their management team but they still have great lines during tv timeouts that should accept even with 20 seconds.

[DynamiteLarry64]

They keep denying all responsibility claiming that it's my connection to be blamed when they clearly have applied this delay on my account.
By the way ,I have had this delay on the livebetting wagering for AS LONG AS I CAN REMEMBER ,and only made that post here because another member of this forum (probably 2Sweet's comment) ,complained about some delay on the processing of the bets.
That made me start wondering if me having a 30sec delay between me clicking "place wager" and the wager actually getting successfully processed ,isn't actually normal and their actual delay is must less.
An agent confirmed it to me claiming that "the maximum delay to place livebets is 3-4seconds" ,so I send him a screen recording proving my 30sec delay (x10 the time-period that according to him is normal) ,he created a ticket and then the circus started.
The ticket was "resolved" after 2 days with them claiming that its not an issue caused by betnonline and "the account doesn't have any restrctions as we don't don't this on client's accounts" per quote.
They are literally spitting on me and they call it "raining".
Ridiculous treatment.

[nbaguy23]

Thank you both for your answers.

I also had suspicions that this delay was caused by Betonline themselves even when they kept telling me on all the tickets that I have created that the cause for this 30sec delay on all my live-bet wagers ,is my "bad connection"(lol).
I kept explaining to them how it can't possibly be my connection causing this issue since I can bet on their sportsbook and esports section and the wager goes in ,in less than 2seconds on each of the sportsbooks but only on their livebetting I have a delay of 30seconds on all my wagers upon me clicking "place bet" and their support even told me that I was too late ( "you are wasting too much time to click the bet" unironically their live-agent typed to me!) on clicking my bets LOL.
I haven't had even such success using them.Maybe I am up around 5-6k and not only they put this ridiculous delay ,making in impossible for me to make any livebet wagers on very fast-pace sports like basketball and tennis , but they also are laughing at my face ,denying all responsibility and claiming that the issue is on my end as "bad connection", based on your enlightening responses here so I thank you greatly for this.

I will withdraw all my funds and kiss them goodbye once and for all.
Sadly not too many other offshores are accepting europeans and are as relible regarding payouts as BetOnline is , but if they are treating clients in such a disrespectful way ,then I guess leaving them is the only option.
I will try Bookmaker.eu next probably.

Can also confirm betonline hit me with the slow down on the same exact date you posted this as well. Customer support had me send a video and agree it was way too slow.

Submitted a ticket that was marked as "resolved" with a little note how they're working closely with the tech team to investigate and resolve. Been 4 days since that and nothing, doubt it's coming back.

[ChuckyTheGoat]

Viewing it as an experiment. So far, so good:
1) I like the Reduced Juice. Hard to find prices with < 20-cent juice.
2) Initial deposit went thru pretty well. No issues to speak of.

BTW, I would have gladly deposited at Bitcoin Betting. I didn't like the process. If the goal was to make me feel like a retard, Mission Accomplished.

[DynamiteLarry64]

Thank you both for your answers.

I also had suspicions that this delay was caused by Betonline themselves even when they kept telling me on all the tickets that I have created that the cause for this 30sec delay on all my live-bet wagers ,is my "bad connection"(lol).
I kept explaining to them how it can't possibly be my connection causing this issue since I can bet on their sportsbook and esports section and the wager goes in ,in less than 2seconds on each of the sportsbooks but only on their livebetting I have a delay of 30seconds on all my wagers upon me clicking "place bet" and their support even told me that I was too late ( "you are wasting too much time to click the bet" unironically their live-agent typed to me!) on clicking my bets LOL.
I haven't had even such success using them.Maybe I am up around 5-6k and not only they put this ridiculous delay ,making in impossible for me to make any livebet wagers on very fast-pace sports like basketball and tennis , but they also are laughing at my face ,denying all responsibility and claiming that the issue is on my end as "bad connection", based on your enlightening responses here so I thank you greatly for this.

I will withdraw all my funds and kiss them goodbye once and for all.
Sadly not too many other offshores are accepting europeans and are as relible regarding payouts as BetOnline is , but if they are treating clients in such a disrespectful way ,then I guess leaving them is the only option.
I will try Bookmaker.eu next probably.

[2Sweeet]

The fastest Live betting is 100% Legal Books. Maybe they trust there software better than Offshore.

Offshore I have accts at BOL BM BAS and BET105 of the 4 for Live Betting I rate like this if u r betting 500 or less

Bet105/ Slight delay but they get it through in a few seconds Great limits also.

BM/ Little delay limits could be higher but delay not as bad as the last 2 ..

Betonline/ Always a delay and usually have to accept a worse line Good Limits

Betanything aka BAS/ The worst live betting I ever seen!!!! Unless it's a commercial. Forget 30 second delays they will change the line on u and against u 9 out of 10 times then u still can't get the bet in.. Also u can't parlay Live wagers more than 100 if u r lucky. By far the worst book I've ever used for Live wagers and they have 2 platforms. I was around when WSEX brought live wagering to all of us. Betanything is Betnothing when it comes to live wagering. Trust me.