Is Bet Phoenix in trouble?

[onthewhat]

onner, you did a big favor to richie and betphoenix. alot of people never heard of this book and thanks to your thread here, richie might end up getting 25-50 new customers now.. you singlehandedly put betphoenix on the map.. onner, you should ask for a 100$ free play for this.. you earned it. this thread was better than any kind of advertising that they would have paid for at any other site..

good idea nicky

richard i need a free play to test out your site...thanks...

[Fishhead]

they will give you 50% free play 2,500 max if you want -110/-110

Rollover???

[Fishhead]

Zelda,

Yes, we do offer bonuses on transfers to your Betphoenix account from matchbook.

Ok, what are the bonuses, fees, and rollovers assoicatied with these tranfers from Matchbook.........i have a shitload to unload......make me a deal.

FH

[onthewhat]

Richie...Fishhead is a bargain hunter, he is a pro at dumpster diving and garage sales...

Don't give him the normal offer or he won't play at your book. You gotta beat Matchy here so give him an offer he can't refuse.

[Fishhead]

Richie...Fishhead is a bargain hunter, he is a pro at dumpster diving and garage sales...

Don't give him the normal offer or he won't play at your book. You gotta beat Matchy here so give him an offer he can't refuse.

OTW---Let's make this clear(so you can tell others in other threads), I do not dumpster dive............only pick-up items laying beside the dumpster if I think I can re-sell the items in a few days for a MINIMUM $25.

FH

ps= By the way, BETPHOENIX is attending TheRX bash the week before the SBR bash and is dishing out cash and gifts.

pss- OTW, please don't make the head brass at BetPhoenix fear me, I get detroyed at every book I join, they will love me.

[sinkhole]

what are the limits at soccer?

[RJbetphoenix]

Here are some answers for questions posted in this thread:

RP2008,

Does BetPhoenix offer any Live-Betting or between quarter betting (like what cris and greek do)?

Yes we do. Baseball starts Monday. NCAA FB, NFL, NBA, NCAA BK, Soccer all will be dealt live for full game.

I have 4 additional questions after perusing the website:


1) For book to book deposits it says:
Fees:

• Min: 50 U.S. Dollars

Fees are not covered on deposits made via book to book transfer


Does this mean BetPhoenix charges a fee of at least $50? Or does it mean you can't transfer in less than $50? Is there a fee to deposit by sportsbook transfer? Does the fees not covered on deposits mean fees by the other book involved (i.e. matchbook)?

It means that the Min transfer is $50. If they charge you a fee, we do not cover that fee.


2) I don't see anything about limits on the website...
What are initial limits set to on -105 line set for NFL, NCAA Football,
NCAA Basketball, and NBA for both sides and totals?

NCAA FB - Spread $5K Total 3K $line 2K
NFL - 10K 5K 5K
NBA 5K 3K 3K
NCAA BK 3K 2K 1K

3) Under withdrawls it says that some methods are not available to some locations.
Are checks available to US clients and can one withdraw by both checks and
sportsbook transfer if they deposit by sportsbook transfer?

Checks are available, as are book transfers.

4) Assuming no bonus monies, what (if any) rollover is required of deposited funds before one may make a withdrawl?

If the transfer comes from another book, it is two times. If it comes from any standard method, none required. If you move it in and out with no activity, we will simply charge the fees incurred from the transfer back and forth.

Sinkhole,

Soccer limits are as follows:

English Premier, Spain La Liga, Italy Serie A and German Bundesliga, 5k Portugal, Belgium, Holland, France and medium Euro Leagues 2k
Argentina, MLS and Mexico, 2k
Small European Leagues as Finland, Norway, Turkey, etc, 1k
Second Divisions, Asian leagues and Small American Leagues, 500

Zelda,

Sounds almost too good to be true, be careful posters and be careful RJ...
you wouldn´t be the first book that got jumped by too many sharps to handle, there have been other books before who thought they could be like Pinnacle. They failed mostly, as history clearly proves.

We are not pinny, and not trying to be pinny. This will be year three dealing -05, and we are doing fine. We have business in several regions where reduced offering is not an option, but a necessity. I do respect your post though, and can say try us out small and see what happens from there.

General,

He is in no way related to any of this. SBR has toured our location and met with our principals already.

Fishead,

Bonuses and fees are as listed on the site. We have an early bird going now, as well as the standard everyday items too. Bonuses are available on book to book transfers.

Hope that helps,

Richard

[Climate]

After encountering their Customer Service department, I would say Betphoenix's reps are thoroughly unprofessional.

Absolutely horrible customer service. Worse than bad. I was going to deposit happily, but after encountering their reps, it is very difficult to go anywhere near this book.

They are undermining every attempt for this sportsbook to be or continue to be successful.

[Fishhead]

After encountering their Customer Service department, I would say Betphoenix's reps are thoroughly unprofessional.

Absolutely horrible customer service. Worse than bad. I was going to deposit happily, but after encountering their reps, it is very difficult to go anywhere near this book.

[Zelda]

hmm...RJ already running through the building? Heads rolling? Details!

[The General]

Thanks Richard and we wish your company well.

[Fishhead]

Thanks Richard and we wish your company well.

[onthewhat]

I want a free play

[RJbetphoenix]

After encountering their Customer Service department, I would say Betphoenix's reps are thoroughly unprofessional.

Absolutely horrible customer service. Worse than bad. I was going to deposit happily, but after encountering their reps, it is very difficult to go anywhere near this book.

They are undermining every attempt for this sportsbook to be or continue to be successful.


My CS dept is actually very good. Only 1 rep has less than 5 years exp there, and all speak English very well. What happened?

[RJbetphoenix]

email me onthewhat, and you can have a freeplay.

[tomcowley]

Their customer service reps were A+ dealing with me, online and phone, a couple of different ones.

[onthewhat]

email me onthewhat, and you can have a freeplay.

Sent

[RJbetphoenix]

replied

[Casperwaits]

Bet Phoenix's customer service is the BEST of all the books I use. I now am using 5 different books, and Bet Phoenix's customer service is what brings me back. My rep Charles is a cool guy, and when it comes to promos, they are on top of everyone. Perfect example, today I had an issue with Bet Jam (which has the fastest payouts) and their customer service is AWFUL!!! I kept telling myself if Bet Jamaica had Bet Phoenix's customer service, I would not be having the problem I had. Anyone that says Bet Phoenix has bad customer service is either drunk or high.

[onthewhat]

replied

[kmarinouofm]

wait live betting? When? I haven't seen any live betting at all on soccer I WOULD LOVE THIS!!!

[Fishhead]

Thanks Richard and we wish your company well.

email me onthewhat, and you can have a freeplay.

I TOLD YOU THIS WOULD WORK ONTHEWHAT...........

[flyingillini]

Was this all for a freeplay? Unreal.

[Climate]

After encountering their Customer Service department, I would say Betphoenix's reps are thoroughly unprofessional.

Absolutely horrible customer service. Worse than bad. I was going to deposit happily, but after encountering their reps, it is very difficult to go anywhere near this book.

They are undermining every attempt for this sportsbook to be or continue to be successful.


My CS dept is actually very good. Only 1 rep has less than 5 years exp there, and all speak English very well. What happened?

RJbetphoenix=great.
Betphoenix offers=great.
Betphoenix rating=very, very, good.
Betphoenix customer service=not too good.

I communicated yesterday and was going to do the $200 freeplay that is offered on the site. It is in plain view on the bonus page. The rep says that offer is no longer available. Then why is it still being advertised?

Then the guy offers me a bonus, and we get all set up, then I call back in the next day to finalize, the other rep says it's a bonus in which the rollover doesn't start until September 10th. The rep who offered it never mentioned any of this. First time with BP, I don't want my cashed tied up for 2 months if I can help it.

I say I'll think about it. I call back and am put on hold. One, two, three, five, seven, nine, ten minutes pass and no one comes back. Damn, ten minutes on hold to give you my money?

I call back, the CS rep gives me the information, and before I can even finish writing down the name, let alone verify everything and ask one final question or two, I'm disconnected (no, it wasn't a cell phone) without so much as a "bye" or "Is there anything else?".

So I gotta call back and bother another rep to verify the details.

I will say this, and that is that the other people I talked to after these guys and gals were very congenial and professional when I called to get everything straight, so I'm good now.

I'm not really that worried about anything now that everything as gone smooth as silk after I got past the first few reps. The money was in my account with the bonus credited perfectly within 10 minutes of calling them with the details of the deposit.

[Nicky Santoro]

onner, you owe me big.. it was my idea that richie should give you a free play and he listened.. you earned it, onner.. thanks to your thread here that everyone knows betphoenix now..

onner, you owe me big.. i will take a winner from you for the sunday night game in return for this favor i made you.. i know it's easy money for me cause you never lose those nationally televised games.. thanks onner..

[Zelda]

Bonus programs are intended for recreational bettors only. At the discretion of sportsbook management, professional players or players considered to be abusing the bonus system by any means may have bonuses revoked; as well as proceeds gained by using bonus funds and may be subject to further sanctions.

Non-Recreational players (as determined by Management) may have greater rollover requirements placed on their account. These requirements must be met before they are eligible to receive a payout. Any payouts processed before requirements are met will result in bonus or bonus winnings forfeiture. Furthermore, BetPhoenix reserves the right to confiscate any bonuses and/or money won with said bonuses if Management determines a player to be Non-Recreational.

--------------

No thanks RJ, i won´t try a bookie with such silly rules.
Confiscate money won from bonuses lol...

non- recreational, so what does that mean?
Only squares? What´s the definition of a pro?
Bullshit, looks like a rule to justify stealing to me.

[RJbetphoenix]

Zelda,

I wont take any of your funds at all. It is a protectionary rule all places have to have as disclaimer. On this side of the counter you run into many different angles pursued to hide true identities, circumvent limits, stay only on top of steam. I make a promise to you directly that you can fund your account, receive a bonus benefit from that show of patronage, not have your bonus removed, and get paid fast.

Try us out, I feel you wont be disappointed at all.

Regards,

Richard

[Nicky Santoro]

richie has been a stand up guy from day 1, even since he ran betroyal.. he's given me lots of bonuses back at the betroyal days and never took em back, even when i won big there..

but yes, i agree that there are tons of books that can pull fast ones on you.. i've played at many books where i'd win $$$ by just playing weak lines and once i asked for withdrawal, they'd take away bonus and say i'm a pro.. even though i told them beforehand i'd only play weak #'s and they agreed it was ok.

and then i'd go back to that book 1 yr later, get a bonus, tell them i only play into weak #'s, I'd lose this time and they'd offer me another bonus begging me to stay there.


i agree books can use this against us and just say he's a pro and take back 2k in bonuses if they want. this sucks as they have the right to decide if they want to take back that bonus and we can't do anything about it.. it's really not fair that books can decide after the fact and just say you're a pro and not pay you if they want...

[durito]

No thanks RJ, i won´t try a bookie with such silly rules.
Confiscate money won from bonuses lol...

non- recreational, so what does that mean?
Only squares? What´s the definition of a pro?
Bullshit, looks like a rule to justify stealing to me.

So where do you play?

Seeing as every book in the world has that rule

[Zelda]

Not every book has the confiscate $$$ from winnings part of this rule, iam pretty sure about that.
If they do, oh well, screw it i guess.

[katstale]

Phoenix (Richard) has always kept its word with me. I have been traveling a bit, but will be reloading there for football in a few days. I don't get bonuses any longer, but they were very up front about why and I have no problem with that. I will take a bonus when offered, but if the lines are good I don't need them.

I think I have chatted with just abt everyone there via phone and found all of the crew amiable except for the linesman (name starts with J) lolol I did offer to buy him a beer and he cooled off a bit. No harm no foul from that exchange.


My one problem I have had with them was the inability to payout via Neteller. BUT, they have found acceptable low cost ways to pay me as alternatives. I look forward one day to trying out the Matchbook option. Since, that can be worked around to Neteller with normal play.

They are certainly an A- book somwhere between recreational and professional. Make no mistake, Richard will take professional action more than most. If they give me the boot some day I will still be able to say good things about them!! Ok, it depends on how they boot me!! lolol

[Nicky Santoro]

richie might be the guy i trust the most offshore.. back in 03, i swear to GOD, if i tell you how much i had at betroyal, you would not believe me. the amount is scary.. it wasn't planned that way.. betroyal had rumors that they were going to close and were slow paying everyone.. it was a dead end for me.. then the genius i am decided it would be smart to scalp that money out.(win elsewhere and lose at betroyal).. well, it backfired.. i ended up winning everything at betroyal and lose everywhere else.. my acct got so high, that i did not sleep well for 1 yr.. i was sick to the stomach. had i got stiffed at betroyal, my career offshore would have been over.. all my other books now had no money and it was all at betroyal.. like i said, you would not believe the amount if i told you.. it scares me just thinking about it.. never had i had this much money offshore in all my books combined and here i was with this much at betroyal.

then richie kept telling me each day, don't worry, you'll get all your money.. i wanted to believe him, but it was hard. everyone was getting slow paid at that time, incl me.. but slowly slowly, after 1.5 yrs, i finally got it all.. richie kept his word.. and even with betmania, richie always took my calls, and never avoided me when i was slow paid and given the runaround.. and he guaranteed me that i'd not get stiffed because book will soon be taken over, and if i did that he'd pay out of his pocket.. and i did get paid in full..

i'm sure richie remembers this whole betroyal saga from way back..

[Climate]

Bonus programs are intended for recreational bettors only. At the discretion of sportsbook management, professional players or players considered to be abusing the bonus system by any means may have bonuses revoked; as well as proceeds gained by using bonus funds and may be subject to further sanctions.

Non-Recreational players (as determined by Management) may have greater rollover requirements placed on their account. These requirements must be met before they are eligible to receive a payout. Any payouts processed before requirements are met will result in bonus or bonus winnings forfeiture. Furthermore, BetPhoenix reserves the right to confiscate any bonuses and/or money won with said bonuses if Management determines a player to be Non-Recreational.

--------------

No thanks RJ, i won´t try a bookie with such silly rules.
Confiscate money won from bonuses lol...

non- recreational, so what does that mean?
Only squares? What´s the definition of a pro?
Bullshit, looks like a rule to justify stealing to me.

In all fairness, I've never seen a book with a bonus that didn't have this disclaimer.

[priceperheadexpert]

Nice book..with by far the best soccer lines out there..

[wacked]

Haven't played there but just might simply due to the openness and willingness to answer questions.

Seems very professional to me and I appreciate RJbetphoenix for answering pretty much every question that has been asked.

Can you elaborate more on your live betting? Number of college or NFL games on avg during Sat/Sun?...and live soccer games too?

Thanks