Lost around $34,000 at pinnacle.

[gauchojake]

I would just redeposit and play bj at 5Dimes

[JMobile]

Too long did not read.

[jjgold]

Most new posters that just sign up and slam a book are usually guilty

1/4 of story left out
Pinnacle does not screw around strict rules and strict security

Best book ever assembled

[David Da Huang]

It's not jealousy, just natural suspicion.

Many people submit complaints every month. Maybe 5% of them post about their issue on the forum as well as submit a complaint.

A surprisingly high percentage of the people who do feel the need to post as well as ask for SBR help turn out to be not telling the whole story and just trying to put extra pressure on the book to get their way.

That said, and also not knowing as much about Instadebit as some other posters, it does just sound like an administrative stuff up that has caught you out.

Your SBR agent will do whatever they can to help but honestly I cannot see Pinnacle agreeing to honour winnings from a dishonoured deposit.

Instadebit is the one you should be trying to get to take responsibility if they stuffed this up.





I kind of agree. But if you have a book problem, already have SBR looking at it, and then come to PLAYERS TALK and make a thread with a click bait style title... then I kind of go 'hmmmm, why ya acting that way' myself too.

The whole story is that I gave Instadebit the correct bank account information when I signed up, but somehow the transactions didn't go through when Instadebit tried to collect the funds. In addition, as a precaution I sent Instadebit all my bank statements and government issued ID plus my utility for them to double check my bank account details and correct any mistakes if there were any. Apparently they didn't even open my emails to them. I also faxed the correct information/documents to Instadebit too.

What I am saying is that it is not fair for Pinnacle to penalize me for Instadebit's failure. I talked to bank manager and she said everything should go through. So I would like to do an investigation with Instadebit as something is not right.

I am posting here because I am confident in my case and am telling the whole story. Also how would you feel if you lost around 34k, if you did everything right.

[gauchojake]

What country are you in David?

[David Da Huang]

In summary, instadebit entered the wrong account numbers when I gave them the correct one. I think if it was not my mistake, Pinnacle shouldn't have voided all my winnings. I am hopeful for an investigation. I have email records to show.

[David Da Huang]

Canada

[Fire in da hole]

.....

[Optional]

The whole story is that I gave Instadebit the correct bank account information when I signed up, but somehow the transactions didn't go through when Instadebit tried to collect the funds. In addition, as a precaution I sent Instadebit all my bank statements and government issued ID plus my utility for them to double check my bank account details and correct any mistakes if there were any. Apparently they didn't even open my emails to them. I also faxed the correct information/documents to Instadebit too.

What I am saying is that it is not fair for Pinnacle to penalize me for Instadebit's failure. I talked to bank manager and she said everything should go through. So I would like to do an investigation with Instadebit as something is not right.

I am posting here because I am confident in my case and am telling the whole story. Also how would you feel if you lost around 34k, if you did everything right.

I'd feel very upset. And if you have given the whole story feel very sorry for you too.

Let's hope the deposit issue gets sorted out, as that is the key I feel. If you/SBR can get that sorted out so the money goes through AND it does not appear like you were just taking a shot and the transfer error was a genuine system problem... then there is a chance of appealing to Pinny for a goodwill decision.

[gauchojake]

Sorry pal...the TOS that you agreed to for Instadebit basically says that they are not liable and you have indemnified and held them harmless for errors including negligence. This story actually makes a little more sense, but I think you are probably screwed. Maybe SBR can help. I couldn't find anything but it looks like Instadebit is a Canadian company so maybe they are regulated by some sort of Canadian banking institution.

[the_situation]

In summary, instadebit entered the wrong account numbers when I gave them the correct one. I think if it was not my mistake, Pinnacle shouldn't have voided all my winnings. I am hopeful for an investigation. I have email records to show.

Is InstaDebit willing to admit to this mistake? If you can get them to, you have a good case

[Fire in da hole]

The whole story is that I gave Instadebit the correct bank account information when I signed up, but somehow the transactions didn't go through when Instadebit tried to collect the funds. In addition, as a precaution I sent Instadebit all my bank statements and government issued ID plus my utility for them to double check my bank account details and correct any mistakes if there were any. Apparently they didn't even open my emails to them. I also faxed the correct information/documents to Instadebit too.

What I am saying is that it is not fair for Pinnacle to penalize me for Instadebit's failure. I talked to bank manager and she said everything should go through. So I would like to do an investigation with Instadebit as something is not right.

I am posting here because I am confident in my case and am telling the whole story. Also how would you feel if you lost around 34k, if you did everything right.

David,

Please, do not take this response as a shot at you, I'm simply trying to get the entire story in the exact line of events, so I can make an educated determination. You very well could be telling the entire truth. Again, take it from our perspective, we see people on here all the time saying some story, then leave out the most importation info.

When you say that you sent the funds as a precaution, was this before or after you were told by Instadebit that it was rejected?
- If it was before, well, this raises a red flag to me. Why? Well, when I enter my info, its assumed correct, so sending all that other information would be useless.

- What I could see someone doing would be to make the deposits using the wrong info, going to the book and winning, then saying "oh fuk" I entered the wrong info. I better send them an email and all this other substantiated info that they otherwise wouldn't request, so they believe me and change the info before the bad information goes through. Again, not saying this is what you did.

As far as you saying its not fair for Pinnacle to penalize you. Well, look at it from their perspective. They do not know the backstory; all they know is the money was not sent to them. Thus, you were wagering money that you really didn't have. Had everything real time, it would've been rejected immediately and you never would've made it to the table.

If you were a business and someone can to your business with a prepaid CC, the credit card was rejected, but you see there is a balance. Would you give the client the product because they shouldn't be penalized for the credit card company's mistake?

To beat a dead horse, again, I hope you are telling the truth and you get your money.

[Fire in da hole]

The key to your case is you need to find someway to prove that the original information you entered into instadebit was correct. Not the information you subsequently submitted, but the original submission. It you could do that either you email, trans history or something you would have a MUCH, MUCH better case.

[lonegambler23]

i would be on suicide watch if this ever happend to me

[TheMoneyShot]

Again... I'm still lost on this situation... possibly because some information is missing.

Did I get the story straight?

1. IDebit confirmed your acct by sending 2 small deposits to your bnk acct? Was it confirmed? Yes? No?

2. You made 8-9 transactions using Idebit and Idebit moved the funds to Pinnacle for you. With no issues at that particular time? Furthermore, you noticed a deduction to your chk acct?

I just don't understand how this situation got screwed up? Seems impossible to screw up.

For example... the bnk I use.... everything is done ACH. Even if my acct is in the RED.... The bnk will send the funds to the processor that wanted them. Even if its near 4-5k in the RED. You really can't stop an ACH. The bnk then holds you liable to square them up within 24 hours. That's how my bnk works.

Again... I never heard of a story when a processor (IDebit) sent 2 small deposits to be verified.... you verified them..... and mysteriously acct numbers got mixed up... when you tried to send money?

[pilebuck13]

Again... I'm still lost on this situation... possibly because some information is missing.

Did I get the story straight?

1. IDebit confirmed your acct by sending 2 small deposits to your bnk acct? Was it confirmed? Yes? No?

2. You made 8-9 transactions using Idebit and Idebit moved the funds to Pinnacle for you. With no issues at that particular time? Furthermore, you noticed a deduction to your chk acct?

I just don't understand how this situation got screwed up? Seems impossible to screw up.

For example... the bnk I use.... everything is done ACH. Even if my acct is in the RED.... The bnk will send the funds to the processor that wanted them. Even if its near 4-5k in the RED. You really can't stop an ACH. The bnk then holds you liable to square them up within 24 hours. That's how my bnk works.

Again... I never heard of a story when a processor (IDebit) sent 2 small deposits to be verified.... you verified them..... and mysteriously acct numbers got mixed up... when you tried to send money?

Why do you care to investigate who gives a shit....let someone who can actually handle it handle it

[Fire in da hole]

Again... I'm still lost on this situation... possibly because some information is missing.

Did I get the story straight?

1. IDebit confirmed your acct by sending 2 small deposits to your bnk acct? Was it confirmed? Yes? N No, they sent the deposits to confirm, but his bank rejected them or instadebit used the wrong bank account. his bank said it was something with instadebit.

2. You made 8-9 transactions using Idebit and Idebit moved the funds to Pinnacle for you. With no issues at that particular time? Furthermore, you noticed a deduction to your chk acct He made the transactions, but since it was right after he opened the instadebit account, they didn't have a problem for a couple days when the funds were attempted to be taken from his bank account.

I just don't understand how this situation got screwed up? Seems impossible to screw up.

For example... the bnk I use.... everything is done ACH. Even if my acct is in the RED.... The bnk will send the funds to the processor that wanted them. Even if its near 4-5k in the RED. You really can't stop an ACH. The bnk then holds you liable to square them up within 24 hours. That's how my bnk works.

Again... I never heard of a story when a processor (IDebit) sent 2 small deposits to be verified.... you verified them..... and mysteriously acct numbers got mixed up... when you tried to send mone He didn't actually verify the two deposits, they were rejected as well

Hope this helps some

[TheMoneyShot]

Why do you care to investigate who gives a shit....let someone who can actually handle it handle it

I just answered it. Story has holes. No sense investigating it.

Hoping the OP would be honest... and tell exactly what happened.

Erase opening post..... go step by step.... and don't leave anything out.

Clearly items are being left out.... and there's been patch jobs since opening post.

[calvin34242]

it's prob the best in the end if ur new to gambling and u have a big score like that you are just going to get hooked and think u can do no wrong , sure u win 34k and that's great but then u start losing and losing and losing and that 34k u were up turns into 34k u are down, so take this as a sign that u are not meant to gamble and that in the long run u saved ur self lots of money

[pilebuck13]

it's prob the best in the end if ur new to gambling and u have a big score like that you are just going to get hooked and think u can do no wrong , sure u win 34k and that's great but then u start losing and losing and losing and that 34k u were up turns into 34k u are down, so take this as a sign that u are not meant to gamble and that in the long run u saved ur self lots of money

[SEAHAWKHARRY]

If it does work would you like to buy some justin beiber nude photos?

[vividjohn45]

Huang... are you the asian guy who got beat so bad he had to live, literally live, off of the SBR Pt Store ?

He is a non pro sam. Dude be dying quick if he was living off betpoints. Lol.

[blowjoe2020]

Nope, Dead wrong Mr. Fire in Da hole, you say: "If you were a business and someone came to your business with a prepaid CC, the credit card was rejected, but you see there is a balance. Would you give the client the product because they shouldn't be penalized for the credit card company's mistake?"
That is NOT what happened. If you were a business and you GAVE the client the product BEFORE you knew whether the credit card was good or not, and then LATER you found out the Card was no good, would you then try to get the product back because you didn't get the money?
So pinnacle gives out funds and lets people gamble them BEFORE they get the money from instadebit? Then LATER, pinnacle says "we didn't get the money from instadebit."?? LOL Well why the hell did they put it in there before they got it from instadebit.
If a book EVER puts money in a person's account BEFORE they have it in their hands, then it is THEIR fault! And nobody else's!!

[Fire in da hole]

Nope, Dead wrong Mr. Fire in Da hole, you say: "If you were a business and someone came to your business with a prepaid CC, the credit card was rejected, but you see there is a balance. Would you give the client the product because they shouldn't be penalized for the credit card company's mistake?"
That is NOT what happened. If you were a business and you GAVE the client the product BEFORE you knew whether the credit card was good or not, and then LATER you found out the Card was no good, would you then try to get the product back because you didn't get the money?
So pinnacle gives out funds and lets people gamble them BEFORE they get the money from instadebit? Then LATER, pinnacle says "we didn't get the money from instadebit."?? LOL Well why the hell did they put it in there before they got it from instadebit.
If a book EVER puts money in a person's account BEFORE they have it in their hands, then it is THEIR fault! And nobody else's!!

You're a moron, which is probably the reason your broke dik cannot go pro.

You act as if somehow Penny and instadebit are conspiring. If books allowed what you are suggesting, then a lot more broke diks like yourself would be taking even more shots at books.

[blowjoe2020]

Years ago, I deposited & withdrew so much at bodog that they set up direct ACH to and from my bank. We know those take 3 days to process, but they'd put it in there immediately. One time on an ACH didn't go through because I put the money in savings instead of checking. I won it big just live Huang did! And then I saw my mistake! I called then immediately and told them the ACH was going to bounce. All they did was hold all my funds and winnings and tell me to wait and then send the ACH again.
All they wanted to do was get the actual deposit. When it went through I got all my money.
My point is it was THEIR fault for putting the money in there immediately instead of not waiting 3 days to see if the funds were approved. So they made good when I deposited.
I won less than this guy, but it looks like Pinnacle is not going to pay it because of how huge the winnings are.
But make no doubt, Pinnacle should honor all winnings from money that THEY put into an account!
Just like I told bodog, "Whatever money you put in my account BEFORE you have it in your hands is totally YOUR fault, not mine!"
Everybody should agree to that!

[calvin34242]

it would be like me sending red option deposit to my book , they credited my account right away in good faith, my first wager i hit a crazy 6 team parlay turned 300 into 30k but their was a problem with the deposit it didn't go thru it was flagged or blocked or whatever, u think i'm going to get my winnings NOOOOOO, this guy played with money in his pinnacle account that wasn't actually there, that is why books don't let you play on credit u should have at least waited for the insta debit to confirm ur account with a small deposit to make sure everything was ok or waited until the funds cleared before starting to wager

[Fire in da hole]

Years ago, I deposited & withdrew so much at bodog that they set up direct ACH to and from my bank. We know those take 3 days to process, but they'd put it in there immediately. One time on an ACH didn't go through because I put the money in savings instead of checking. I won it big just live Huang did! And then I saw my mistake! I called then immediately and told them the ACH was going to bounce. All they did was hold all my funds and winnings and tell me to wait and then send the ACH again.
All they wanted to do was get the actual deposit. When it went through I got all my money.
My point is it was THEIR fault for putting the money in there immediately instead of not waiting 3 days to see if the funds were approved. So they made good when I deposited.
I won less than this guy, but it looks like Pinnacle is not going to pay it because of how huge the winnings are.
But make no doubt, Pinnacle should honor all winnings from money that THEY put into an account!
Just like I told bodog, "Whatever money you put in my account BEFORE you have it in your hands is totally YOUR fault, not mine!"
Everybody should agree to that!

Sounds like you had an existing relationship with Bodog, which in your case I would agree with you, Bodog should pay the money.

His case is different from yours due to the fact he just opened the third party deposit account and Penny account.

Had he deposited a few times prior, like you, I would probably have a different take on things.

He could be on the complete up and up, but due to the few shot takers, its screws it for the rest of us.

[evo34]

I'm completely lost (after admittedly skimming most of the thread). Is not the whole point of verifying an account with micro-deposits to avoid a situation like this? So Instadebit asks you to verify your account, but even if you don't, it lets you use that account to deposit money?? I'm not saying it's not true; I'm saying it's fukking ridiculous if it is.

I think this a three-way fault between Instadebit, Pinnacle and the player. Insta should not be allowing people to use their service without having verified the bank account; Pinnacle should not allow players to use Instadebit for deposits if they know that Insta allows unverified funds; the player should realize that if you haven't verified your account, and you're engaging in activity that could easily run up your bankroll 10x, you're asking for trouble.

Just out of curiousity, what happens if the players loses all his money at Pinnacle and then the deposit is found to be bad?

[blowjoe2020]

LOL Fire, What the hell about "going pro"? I don't give a damn about going pro in here! LOL
And your post was DEAD WRONG AGAIN!!
The book DID allow what I am saying! If they didn't grant him the money BEFORE they had it in their hands, then NONE of this would have happened! You Idiot.

[JMobile]

[blowjoe2020]

Thanks for stopping the juvenile name calling Fire. Once again, to me, you are "skirting" the subject! If pinnacle put funds in this mans account BEFORE they "verified" them, or had the money in their hands,or whatever way that you want to say it, then it is ALL THEIR FAULT!
How does a sportsbook putting unverified funds into an account "screw it for the rest of us"? Are you saying that you want a book to put unverified funds into your account and then cheat you out of it if you win like they did this guy? LOL Come on man!!
I told bodog to NEVER EVER put money into my account again and then tell me later that it really wasn't in my account!!

[blowjoe2020]

evo34 asks: "Just out of curiousity, what happens if the players loses all his money at Pinnacle and then the deposit is found to be bad?"

Then pinnacle would be asking HIM for their money! LOL And they'd have about as good a chance to get it as he is going to have!

The whole point of these places is to NOT allow credit. But putting unverified funds into an account is NO different than giving credit!

Everybody that reads this can give me money, BEFORE my deposit is verified! LOL Who's fault would that be EVERY SINGLE TIME?

[evo34]

evo34 asks: "Just out of curiousity, what happens if the players loses all his money at Pinnacle and then the deposit is found to be bad?"

Then pinnacle would be asking HIM for their money! LOL And they'd have about as good a chance to get it as he is going to have!

The whole point of these places is to NOT allow credit. But putting unverified funds into an account is NO different than giving credit!

Everybody that reads this can give me money, BEFORE my deposit is verified! LOL Who's fault would that be EVERY SINGLE TIME?

I agree with you. I still think the player should have been more aware of the risk, but assuming his story is accurate, Pinnacle has no right to steal his money. And again, WTF kind of place is Instadebit? Maybe Instacredit is a better name.

[importmoon]

Here's my question.. If a book or offshore gave out a wrong spread and bettors won after the fact.. can that book VOID all bets... I think David is honest ..now what he should do is to find grounds to prove Instadebit wrong...

[importmoon]

Last but not least... He don't have to tell anybody he's right