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C

BetCruise Review

Last Updated 08/22/20
2 /5
Bonus
2 /5
100% Cash Bonus
Terms and conditions apply
2 /5
Deposit Options
2 /5
visa-cashier-1 Mastercard-logo 5(1) neteller-cashier-1

Info

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Country Restriction

Flag USA USA

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Languages

English
Spanish
Chinese
French

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Location

Curacao

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Contact

Telephone:
+599-9-433-8840
Email:
info@betcruise.com

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Date Established

Since:
2007

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Customer Service

Live Chat:
Yes
Service Hours:
Bets accepted 24/7

BetCruise News

BetCruise Sportsbook Feedback Wanted

A BetCruise Sportsbook (SBR rating C) player has filed a complaint. The player has reported that he has contacted the sportsbook a dozen times inquiring on the status of a withdrawal for €999 but has yet to be paid. He claims to have submitted his ID documents as requested to satisfy the sports betting site’s KYC process.

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BetCruise Payout Complaint Hits SBR Mailbox

A BetCruise Sportsbook (SBR rating C) player has filed a payout complaint. The player reported that he requested a withdrawal of €2,516 from the sportsbook on July 6. He submitted his ID documents and had them approved on that date, but his payout request was voided due to a reported error in the system.

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BetCruise Sportsbook Payout Complaint: €4,550

A BetCruise Sportsbook player has filed a payout complaint. The player reported that he asked for a withdrawal of €4,550 one week ago and has not received an update on the status of his payment. He was given generic updates over email that he would be informed when the funds have been processed. SBR is investigating.

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Second BetCruise Player Files Payment Complaint

Update 10/12: BetCruise has said that the delay with Neteller has been resolved. The player has since received his withdrawal. A BetCruise player has written in and claimed that a withdrawal of €1,174 requested about a week ago has yet to be processed, despite a 72 hour time-frame advertised by the sportsbook.

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BetCruise Sportsbook Payment Complaint

A BetCruise (SBR rating C) player has shared payment feedback. The player requested a payout of €220 on September 28 and has claimed that the withdrawal has not been processed in accordance with the sportsbooks’ advertised payment fulfillment time-frame. He has been advised that his inquiry was forwarded to the relevant department.

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BetCruise & Betliner added to SBR sportsbook ratings guide

BetCruise and Betliner have been added to the SBR Sportsbook Ratings guide at the mark of C. The books are operated by parent company Gamesys N.V. and are located in Curacao. There are no outstanding complaints on file from either sportsbook. Players with feedback for BetCruise and Betliner are invited to write to help@sportsbookreview.com.

BetCruise Review
C Last Updated
08/22/20
2 /5
Bonus
100% Cash Bonus
Terms and conditions apply
2 /5
Deposit Options
visa-cashier-1 Mastercard-logo 5(1) neteller-cashier-1