2/6/2012 04:29 PM
betus bonus dispute resolved; new complaint submittedbetus (SBR rating D+) has credited $350 to the player whose bonus winnings were confiscated, from SBR's
report on January 30th, 2012. The player was labeled non-recreational and had only $383 refunded from an $1,100 balance. SBR spoke with
betus to discuss proration of the player's bonus winnings.
betus reopened the player's account and credited $350. The player is free to request a withdrawal. SBR considers this dispute fairly resolved.
A
betus player has filed a sportsbook complaint. A player tells SBR that he requested approximately $400 more than five weeks ago, and has yet to be paid. SBR is following up on this player dispute.
betus players with payout complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.
1/30/2012 03:43 PM
betus balance confiscation reportA
betus (SBR rating D+) player claims his winnings have been confiscated. The player wrote SBR stating that he has been labeled a "non-recreational bettor". The player's balance was $1,100, and he claims he has been offered to receive only $383. The player states that his balance was built through normal play. SBR is following up on this
betus sportsbook complaint.
Update: betus management states that the player's account was closed for steam play, and the funds confiscated were freeplay winnings. SBR is following up with betus to discuss proration.
12/29/2011 08:43 AM
betus player claims no payment since SeptemberA
betus (SBR rating D+) player that requested a $1,000 payment in September claims he still has not been paid. The player tells SBR that his first payout request failed and that
betus' makeup payment was also botched. The player believes he will not be paid and has called
betus a scam in a letter to SBR. This is the third payment complaint of this kind in the last four weeks. SBR is following up on the player's sportsbook complaint.
12/9/2011 05:29 PM
betus sportsbook payment complaintA
betus (SBR rating D+) player tells SBR that he requested a withdrawal of $800 on October 2nd, 2011. After receiving the payment from
betus, the player tells Sportsbook Review that a banking error caused the payment to fail. The player contacted
BetUS management who provided instructions for the player to document the botched withdrawal. As of December 7th, payment has not been rendered again. SBR is following up on this sportsbook complaint.
On November 29th, 2011, SBR
reported that a
betus sportsbook player hasn't been paid since fall.
betus Sportsbook players with grievances should file a sportsbook complaint form. Alternatively, players may submit feedback by writing to help@sportsbookreview.com.
11/29/2011 12:59 PM
betus Sportsbook player hasn't been paid since fall A
betus (SBR rating D+) player tells SBR that he asked for a $5,000 payment ($2,000 check + $3,000 via a plastic method) on September 18th, 2011. On September 29th, the player asked for an update on his withdrawal status and was told that he was actually sent two checks for $5,000 total. The player followed up again after October 13th and was informed that the checks would be cancelled and that his funds would be placed back into his gaming account. After five days of the funds not being credited to his account, the player says he phoned into
betus and learned that the time-frame for having the funds credited to him increased to 30 days. After 35 more days passed, the player called
betus back and was informed that the third party funds processor had not completed his request and that he should call back for updates after additional time passes.
SBR is following up on this sportsbook dispute. |
betus Sportsbook news
11/10/2011 04:05 PM
betus payout disputeA
betus (SBR rating D+) player submits a payout complaint. The player tells SBR that on October 6th he requested a withdrawal of $1,955. The payment arrived on October 24th, 2011 but was rejected by the player's bank. Following industry standard,
betus requested that the player provide proof of the failed payment. After obliging
betus' request, the player was told that the sportsbook needed to perform a payout trace and that it could take up to ten days.
betus informed the player on November 8th that they needed to place a stop on the payment and that it could be up to 30 days before the player can receive his funds.
While
betus initially approached this payment dispute within the accepted industry standard,
betus veered off course by suggesting that a stop-pay would need to be placed on an already failed payment. The player would have no way to actually redeem payment by using what he was sent as a financial instrument; therefore after complying with
betus' requests, payout accommodations should be made.
betus Sportsbook players with grievances should file a sportsbook complaint form. Alternatively, players may submit feedback by writing to help@sportsbookreview.com.
10/12/2011 02:41 PM
betus cheats player on halftime wagerA
betus (SBR rating D+) player submits a detailed wagering complaint. The player has shared evidence with Sportsbook Review which suggests deceptive practices on the part of
betus, with respect to a halftime football wager. The player wanted to make a second half wager on the Kansas City Chiefs vs San Diego Chargers match on Sunday, September 25th.
The line offered by
betus was listed as San Diego -7. After attempting to place the bet, a popup appeared indicating that the line had changed. Not thinking anything of it, the player went back to view the line again, refreshed the page and was surprised to see the line still at San Diego -7. The player hard refreshed his browser, and again attempted to place a wager on San Diego -7, and again was greeted by a popup window disallowing the wager due to a line change. After refreshing the page once more, the player decided to enter a $5 test wager on Kansas City to see if that wager would be accepted. The player reports that
betus accepted the wager at +7 for Kansas City, without any notification of a line change. He then immediately refreshed his page and attempted to place a bet on San Diego at -7. The player reports that again, the
betus software indicated that the line had changed. The player repeated this cycle multiple times, placing a total of four bets on Kansas City at +7, taking screenshots of each wager. | Discuss
betus sportsbook Sportsbook Review's dispute analyst "Justin7" posted a video summary of
betus' tactics:
9/2/2011 07:27 PM
NorthBet added to sportsbook ratings guideNorthBet.com (SBR rating C-) is an invite-only sportsbook located in San Jose, Costa Rica. SBR confirmed that a number of former
betus (SBR rating D+) managers are behind the operation. Earlier this year, NorthBet paid $15,000 to a player that allegedly forged a cash-transfer receipt by increasing the amount one zero. NorthBet communicated with SportsbookReview throughout the dispute. The decision to pay the player vice refunding the actual deposit was made to avoid any unwanted press while the sportsbook was in its infancy, and due to the player legitimately increasing the balance credited via his casino play. NorthBet claims to be a stand-alone company that operates a niche
business model, with plans to expand its offerings to include fantasy
football for customers, as well as a dedicated mobile platform aimed at
the latest smart phone browsers. NorthBet's marketing team operates out
of Montreal, Canada. NorthBet only accepts US based registrations.
NorthBet players with feedback are asked to write to help@sportsbookreview.com. As with all new online sportsbooks, players are advised to exercise caution. Many sportsbooks run -EV promotions to drum up business and get players to bet on their
NFL picks at the start of football season, and could potentially flat-line without adequate risk management precautions.
NorthBet has been added to the
SBR sportsbook ratings guide at C-. SBR will update this mini-review page as any relevant player feedback or complaints are submitted.
8/9/2011 07:23 PM
betus player submits withdrawal complaintA
betus (SBR rating D+) player tells Sportsbook Review that he requested an $1,137 payout on July 18th, and has yet to receive his funds. The payment method the player was slated to receive carried a ten business day time-frame. After faxing in account information after the payment window passed, the player was told the delay was caused by "new payment methods" that are being tried out prior to the upcoming football season. SBR is following up on this
sportsbook complaint.
7/1/2011 06:49 PM
betus player payout complaintA
betus player submits a payout complaint. The
betus player tells SBR that he requested a $360 payout on April 20th, 2011, and has not received his funds. The player was allegedly quoted a 30 business day time-frame to receive the funds. After following up with
betus, the player claims that he was told it is in the accounting department's hands. SBR is following up on this sportsbook complaint.
On May 24th, 2011, SBR reported that a
betus player was paid following a complaint filed two weeks prior. The player in that withdrawal complaint requested a $1,935 payout on April 14th and was given a 7 to 10 business day time-frame to receive his funds. After obliging the sportsbook's requests to produce documents confirming his identity, the player confirmed receiving payment within two weeks of filing his complaint with Sportsbook Review.
5/24/2011 04:01 PM
betus complaint update, new sportsbook complaintThe
betus (SBR rating D+) player from SBR's May 12th
sportsbook report has been paid. | New
betus sportsbook complaint
5/15/2011 07:03 PM
betus account complaintA
betus (SBR rating D+) player claims that he deposited $150 to place a wager. After winning the wager, the player discovered his account was suspended. The player claims that
betus informed him that his deposit would be refunded. SBR is investigating this sportsbook complaint.
5/12/2011 07:08 PM
betus player submits payout complaintA
betus (SBR rating D+) player requested a $1,935 payout on April 14th. The funds were removed from his account, and the player was led to believe that he would be paid in 7 to 10 business days. After that time-frame passed, the player became nervous and raised a number of inquiries with
betus. |
betus payout dispute
4/6/2011 11:12 AM
betus withdrawal complaintA
betus (SBR rating D+) player requested a $550 payout on March 2nd.
betus quoted a 7-10 business day time-frame for the funds to be received. The player has not been paid...
read more.
3/5/2011 03:06 PM
betus Sportsbook, payout complaintA
betus (SBR rating D+) payout complaint has been reported. On February 7th, 2011, a
betus player requested a $500 withdrawal. The player was told to expect his funds to hit his bank account in 7-10 business days. After the quoted time-frame passed, the player says
betus asked him provide a bank statement to prove that the withdrawal was not paid. The player says he obliged this request and has still not received his funds. SBR is investigating this payout complaint. |
betus recent history
1/18/2011 11:53 AM
betus Sportsbook complaint updatebetus Sportsbook (SBR rating D+) has addressed the payment complaint
reported by SBR on January 2nd. In that complaint, a player reported difficulty withdrawing $3,000 from
betus. The player states that in early November,
betus canceled his payout request stating that he may only ask to receive $1,000 per each request.
betus has addressed the complaint. |
betus Sportsbook response
1/2/2011 07:36 PM
betus player payout complaintA
betus (SBR rating D+) player tells SBR that he has been waiting for a $3,000 payout since the first week of November. The player claims that
betus placed the funds back into his account, at which point he was allegedly told he could only request $1,000 at a time. SBR is following up on this dispute.
12/27/2010 01:42 PM
betus player teaser disputeA
betus (SBR rating D+) player risked $5,000 to win $3,333 on a 4-team, 13 point NFL teaser. The teaser included the canceled Vikings/Eagles game.
betus has no payout for this teaser if it reduces to a 3-teamer due to a canceled or postponed game. The applicable industry standard for an unreduceable special teaser is that the entire bet would be no-actioned in the event of a canceled game.
betus instead graded the player's teaser a loss, as one of the player's legs did not win. Due to the cancelation of the Vikings/Eagles game, the player could not win the teaser, but could lose. SBR is discussing this dispute with
betus.
12/15/2010 08:20 AM
betus player submits withdrawal complaintA
betus (SBR rating D+) player claims he has not been paid $999 from a withdrawal requested two months ago. The player states the funds were requested from
betus via bank wire, and carried an up to 10 business day time-frame. SBR is confirming the dispute.
12/1/2010 03:14 PM
betus bonus dispute updatebetus (SBR rating D+) bonus dispute update. On April 14th, SBR
reported that a player was limited to $100 maximum wagers with a $45,542 rollover. The player confirmed today that
betus paid his $5,462 balance.
11/23/2010 07:44 AM
betus confiscates $2805 in player's winningsA
betus (SBR rating D+) player states that he had $2,805.70 in winnings confiscated. On October 29th, the player says he won a Pick-4 racebook wager on the Meadowlands track. The wager paid $2905.70. After being credited with the win, his account was locked. The player says he called
betus and spoke to a supervisor named Mike, who allegedly informed him that he was warned not to bet "those tracks". The
betus supervisor credited him with $100 from the win, and refused to reinstate the rest of his winnings. SBR is following up on this dispute.
11/18/2010 12:11 PM
betus bonus dispute reaches SBR mailboxA
betus (SBR rating D+) bonus dispute has been filed. A player deposited $5000 to
betus in September, receiving a $2500 freeplay bonus that carried a $65,000 rollover. The player won approximately $2500 with his freeplays. After the player completed more than 60% of his wagering requirement, he states that
betus closed his account and confiscated $2500, rather than pro-rating any of his bonus. SBR is following up on this dispute with
betus.
11/9/2010 04:46 PM
betus player reports withdrawal issueA
betus (SBR rating D+) player says that a check for $1040.60 bounced. The player states that on 11/2 he deposited the check, and that on 11/15 the amount was reversed. He then sent a copy of the bounced check plus the deposit slip to
betus. The player says that
betus then told him it would take a week to confirm the check's status, despite receiving the scans from the player. SBR is following up on this complaint.
9/20/2010 12:07 PM
Scam Alert: betusASports offers sportsbook signup bonusbetusASports (SBR rating F) is offering a 20% cash signup bonus.
betusASports is operated by the same manager behind
Bet911 (SBR rating F).
Bet911 was downgraded to F on May 6th after its
public admission that players would not be paid their balances unless the sportsbook found a buyer. Bet911 and
betusASports both continue to operate and seek new deposits. Players are advised to avoid
betusASports and Bet911 at all costs. | Full
Sportsbook Scam report
9/18/2010 04:45 PM
betusASports - SBR initiates rating coverage at F
9/18/2010 12:02 PM
Scam Alert: Bet911 operating as betusASports
Bet911 (SBR rating F) has opened a new domain,
betusASports, attempting to lure in depositors for football season. Bet911 was
downgraded to F on May 6th by SBR after its admission that it could not pay players and that the sportsbook would search for a buyer. Even following the public acknowledgement of insolvency,
Bet911 continued to update its
signup bonus structure hoping to bring in new deposits.
betusASports has been added to the SBR
sportsbook blacklist at F. |
betusASports forum discussion
9/10/2010 02:16 PM
betus freeplay complaint updateOn August 24th, SBR
reported that
betus reinstated a player's freeplay winnings who had his account closed for non-recreational play.
betus returned $1,350 to the player's account but no longer wished to accept his business. SBR facilitated discussion between both sides where an agreement was ultimately reached to pay the player $1,000 and close his account. The player was not under durress when making the agreement and considered the deal to be fair as he would not be required to rollover his bonus with paltry limits.
9/3/2010 05:29 PM
Brobury Sportsbook adds SBR Feedback form to website; upgraded to B-Brobury Sportsbook players continue to provide postive feedback since the sportsbook was last upgraded in March of this year. The sportsbook remains in good standing and along with,
betusA (SBR rating B-), is an alternative for players that are fond of the Sportsbook.com platform but adverse to risk. BroburySports
is a medium sized sportsbook running on the
Sportsbook.com platform. Brobury management has agreed to SBR arbitration and has placed the SBR
sportsbook complaint form directly on their contact us page. Confidence in player feedback, which SBR will use for future evaluations, is a positive sign.
Brobury is located in Costa Rica and uses World Gaming software.
8/30/2010 01:46 PM
betus confiscates $5,274 from winning bettorbetus (SBR rating D+) has confiscated $5,274 from a winning bettor. The player deposited a total of $4,993 to
betus and increased his balance to $27,796.
betus subtracted $5,274 from his balance claiming that the winnings were derived from
correlated parlay bets.
betus tells SBR that losing bets were subtracted from wins of other parlays, defending their confiscation by claiming the player was not being freerolled.
betus' software has not been modified to automatically prevent wagers with X% correlation, despite the functionality being a common gaming software configuration.
betus player:
I deposited money with betus.com and placed wagers, many of them, and all was well, and for the most part I did well. After a while I was cut back to smaller limits on some wagers, but maintained the account and continued playing. I was then cut off from playing completely, and while I did not agree with the decision, there really was nothing I could do about it, so I requested to be paid out. Several checks did come as indicated, but then I got one check for an odd amount, then no checks for a while, despite still being owed a good deal of money. I called and called them, consistently getting the run around for two weeks, and finally got someone willing/knowledgeable enough to answer my questions. I was then told that "several of the winning bets placed were illegal, and I would not be paid for them, as they were correlated Nascar parlays." I of course was stunned, could not see how they could not pay me for a bet they accepted.
Read betus statement
8/25/2010 09:41 AM
betus Sportsbook: Scam alertbetus (SBR rating D+) sportsbook confiscates winnings again. One day after
betus credited a player whose bonus winnings were confiscated, a new complaint has been reported by a player who read SBR's
betus review.
This player deposited $1000 for a 100% freeplay bonus. The promo required a 12X rollover and 60 day hold. His first bet risked his entire freeplay on an MLB wager with +140 odds. After winning his first bet, he increased his balance to $2950 before going all-in on a -150 MLB moneyline. As that bet was pending, the player discovered he could no longer access his account so he proceeded to contact customer service via telephone. He was allegedly informed that pending the settlement of his wager that his account would be closed due to non-recreational play. His bet won and brought his account balance up to $4,915. After one week the player states he was paid only $3516 by
betus; minus his $1,400 in freeplay winnings. The player claims
betus told him he was not entitled to these winnings as his rollover hadn't been filled. | Read Full
betus report
8/24/2010 09:22 AM
betus Sportsbook reviews confiscation claim; credits bettorbetus Sportsbook (SBR rating D+) has decided to credit the player from SBR's
sportsbook confiscation report.
betus initially seized $1,350 in freeplay winnings from a player that made a $1000 deposit for a 100% freeplay. The player risked the entirety of his freeplay on Kansas City +135. After winning the bet, his account was closed due to "non-recreational" play and
betus confiscated the freeplay winnings.
8/23/2010 04:18 PM
betus downgraded from C to D+
8/23/2010 02:35 PM
betus sportsbook complaints updatebetus has accumulated a number of complaints in the past year from winning players. Despite its increase in business and the addition of staff,
betus has not ceased employing its unfair tactics toward winning sports bettors. The following report documents 5 unresolved
betus complaints.
betus has been downgraded to D+. | Read full
betus report
betus scam video
8/19/2010 11:09 AM
betus not honoring freeplay winnings?A
betus (SBR rating C) player deposited $1,000 via Moneybookers on August 11th. He accepted a $1,000 freeplay which carried a 6X rollover and a 60 day hold. His first wager risked his entire freeplay on Kansas City +1.5 at the price of +135. After winning that wager and increasing his balance by $1,350,
betus closed the account. The player states that he was told that
betus caters only to recreational players. To date the player has not confirmed receiving his deposit back.
betus has not returned communication with SBR regarding the complaint.
In mid-March, a player had $6000
confiscated by betus.
betus originally claimed the player was part of a syndicate, then later said that the winnings were from illegal
correlated parlays.
betus offered no proof of their claim.
7/24/2010 12:51 PM
betus (SBR rating C) Steals $6,000?betus (SBR rating C) has seized $6,000 from a player's balance due to correlated parlay wagers. On July 20th, the player wrote to SBR stating that his account was closed in April with a balance of roughly $16,000.
betus investigated the player for "syndicate wagering" while his account was frozen, but ultimately concluded the player was not acting in concert with other account holders.
betus states that it does not allow correlated parlays, and docked the player's balance $6,000.
betus:We did freeze the funds won from correlated parlays and sent him the remainder of his balance, per his request. Of course, we do have a correlated parlay rule on our Ts&Cs
SBR reviewed the
betus terms and conditions page and found only the following rule, which does not specifically mention correlated parlays:
Multiple wagers/parlays/if bets are not accepted where the outcome of one part of the wager contributes to the outcome of another.
In addition to the ambiguity of the printed rule, which could apply to every parlay wager, the
betus software does not prevent these bets from being accepted. The complaint is similar to the
Sportsbook.com (SBR rating D-) confiscations, where players had thousands in winnings voided after placing wagers on
correlated parlays. SBR is discussing the situation with
betus.
6/23/2010 04:54 PM
betus excludes wagers from rolloverA
betus (SBR rating C) bonus complaint has been reported. A player deposited $1000 in December and wagered on the LA Lakers to win the NBA Championship. He received $200 in freeplay for his deposit, which he lost. The offer held a 6 time rollover. After receiving his winnings from the Lakers bet, he began betting both sides of each wager to more quickly clear through rollover and to secure some profits from his future bet.
betus initially told the player only one side of these wagers would count toward rollover, before allegedly telling him in a follow-up phone call he made to inquire on his rollover completion that no wagers would count toward rollover if both sides were taken.
betus has no posted rule on the subject. On April 29th
betus received a similar
complaint of not counting certain wagers toward rollover. SBR is investigating the complaint.
4/29/2010 12:32 PM
betus excludes wagers from sportsbook bonus rolloverA
betus (SBR rating C) bonus complaint has been reported. In January of 2010 a player deposited $2000 with
betus in exchange for a $700 free-play bonus with a 6 time rollover. After thinking he had cleared the rollover,
betus instead stated that all wagers placed on non-major soccer leagues would not count toward rollover. Following SBR's inquiry,
betus stated that the policy was outlined under their free-play wagering rules page. SBR examined the page and found that the only rollover provision was regarding MLB wagers. The page lists no rollover exemption for non-major soccer leagues. Sportsbooks must explicitly spell out which leagues or bet types will not count toward fulfilling rollover; in this case
betus has not done so. SBR is asking
betus to honor all soccer wagers placed and to update its free-play page with specific rollover terms.
4/14/2010 10:35 AM
betus gives ultimatum to player in bonus dispute caseOn February 24th SBR
reported on a
betus (SBR rating C) player that was limited to $100 bets while having a rollover of $45,542. SBR has asked
betus to either increase the players limits on major sports, or allow the player to withdrawal and close the account. On October 1st, the player funded $8700 and received a $3480 freeplay. After clearing nearly $40,000 in rollover he was eventually limited due to what
betus considered non-recreational play.
betus has given the player the following ultimatum:
1. You can stay and complete the initial rollover at a ($100) per wager. 2. You can forfeit the $4797 you have won from your free play and cash out the remaining balance. Please let us know which one is suitable for you;
2/24/2010 04:06 PM
betus bonus complaintbetus (SBR rating C) limited a player that had $97,740 remaining in rollover to $50 maximum bets. The player deposited $8700 in exchange for a $3480 freeplay bonus.
betus initially claimed that the player's wagers were limited to $500, the player provided SBR a screenshot showing a $50 maximum.
betus did not dispute the accuracy of the screenshot.
betus agreed only to allow the player to phone in bets up to $500. As of February 1st the player has $45,542 remaining in uncleared rollover.
*editor's correction - The player cleared more than half of his rollover before being limited.
1/8/2010 06:14 PM
SBR upgrades betus from C- to CThe upgrade is largely attributed to the addition of former
Sportbet (SBR rating B+) General Manager Jake Slater. Mr. Slater, now manager of
betus customer service, has assisted SBR readers with complaints, provided explanation for decisions and helped to amicably resolve disputes.
1/7/2010 11:59 AM
betus upgraded from C- to C
11/12/2009 12:01 AM
John Morrison allegedly defrauds player out of £8000 John Morrison, the tout popular for his "
John Morrison Chase Betting System" which drew immense criticism for his collobaration with
betus (SBR rating C-) to deal players off-market lines, is now being accused of defrauding a player out of £8000. The player states that John Morrison promised to invest the money into his sports betting system in exchange for 10% of the winnings. Once the check was cashed, John Morrison stopped replying to the players emails and failed to honor his side of the bargain. Players are advised to exercise extreme caution before sending money to "stake" anyone in a sports betting arrangement.
SBRforum's Justin7 weighs in on the issue here:
9/25/2009 03:01 PM
betusA upgraded from C+ to B-
3/28/2009 03:44 PM
Players report betus and Tout collaborating on Scam: SBR investigatesSportsbettingchamp.com, a website promoting pro capper,
John Morrison and the "
John Morrison Chase Betting System”, is working with
betus (SBR rating C-) to scam players.
How the scam works: When players sign up with
betus through the Sportsbettingchamp.com website,
betus identifies that player as a “Chase system” referral. When that player wants to make a play
released by the tout,
betus deals a unique, higher-priced line on that game for that specific player. It is similar to a grocery store changing price tags after they find out what you were sent to purchase.
For example, on March 23, 2009, the “Chase system” told the players to bet on the Los Angeles Clippers.
betus and most books were offering a spread of +15 for this game. Most
betus players, including those referred to
betus through other
professional handicapper websites received the fair line of +15. Players who were referred to
betus from the Sportsbettingchamp's website were offered a line of +13.5.
Other recent examples of dealing inflated lines only to the tout’s subscribers include:
March 7, 2009: Golden State Warriors +6 (vs +8)
March 3, 2009: Toronto Raptors +6.5 (vs +8)
March 1, 2009: Toronto Raptors +4.5 (vs +6)
February 24, 2009: Charlotte Hornets +5.5 (vs +7)
In every case, the alternate line is only on games released by the tout, and always hurts the player following paying for the pick. The
betus customer essentially pays much more than he or she realizes.
betus’s tactic of moving the line against these players means that instead of charging the normal -110 for these wagers,
betus is effectively charging these players -140 – four times the usual bookmaker commission.
Players are advised to use caution following any tout that suggests you use a particular sportsbook. SBR has received many complaints over the years involving touts that gain the bettor's confidence before taking part in various sportsbook scams.
2/26/2009 10:54 PM
betusA downgraded from B- to C+
2/26/2009 10:49 PM
betusA downgraded from B- to C+The sportbsook shares some of its processing with the
Sportsbook.com group, which hosts
betusA.
betusA management has been able to make alternate arrangements for players after checks have bounced and players complain of two month wait time.
Sportsbook.com (SBR rating D-) players report over 40 bounced checks in 2009. Other players report a five month wait for funds.
12/20/2008 02:57 PM
betus upgraded from D+ to C-
8/18/2008 11:48 PM
SBR mailbag:
Q: SBR, I have gotten two copies of InsidersBettingDigest. It has betus as its sportsbook of the year and backs them financialy. They say "This year there is Only One
Sportsbook That We Are 100% Confident In Recommending. As proof of
our confidence in this sportsbook, we will be extending the Insiders’ Betting
Digest Guarantee and financially stand behind our pick, good for up to
$100,000 against non-payment due to lack of funds or business failure" Is this magazine for real? Thanks Dan
A: Hi Dan, Insiders Betting Digest has been giving betus that "award" for at least four years. The mag is actually owned by betus marketing. Before betus consolidated its sister books under betus.com, it had a Top 4 list of betus, SportsGambling, BetReduction and OmniSports. You were rightfully skeptical. betus is currently rated D+.
7/21/2008 11:43 PM
Player files $500,000 complaint against BetRoyal (SBR rating D-)
SBR Justin investigated the available facts of the complaint. In 2004 a group of players were invited by
BetRoyal management to trade prices and
betting odds at
BetRoyal against other
sportsbooks . The manager who had made the arrangement had taken a position with
betus (SBR rating D+) before this issue emerged.
BetRoyal management would often solicit sharp players to bet off action they did not want while offering them special low juice, or even no juice lines, to increase liquidity. For example, if the sportsbook felt it had too much exposure on one play or wanted to gamble on the other team, it would make the applicable vig pricing appealing for their players that were known to trade on the
sports betting market. The
sportsbook was aware that at least two individuals were placing wagers on this account. The deposited funds initially lost but the invested $85,000 in deposits eventually earned a balance of $586,000. Several days before
SBGglobal (SBR rating D-) completed its buyout of BetRoyal last year, the Royal website was taken off of the servers. When the site returned on the SBG platform, all winnings were removed from the account.
During the investigation, Royal, which was known for odd player arrangements and high risk bookmaking models, claimed that it had an agreement with the account holder that he would never take out winnings – only deposits. Royal claimed that the players were using some sort of hedging strategy where they would guarantee that they lost money at Royal, and won at other books. Royal offered no solid proof of this, often referring to the deal as something arranged independently by the manager that had moved on. The account holder denies there was any such agreement to “not withdraw winnings.” He rightfully points out that such an arrangement is not logical and describes a scenario where the account could only lose money. SBR told Royal that their explanation was not believable. The account holder believes BetRoyal erased the winnings in order to take $500,000 in liabilities off the books before selling to
SBG Global.
7/7/2008 09:57 PM
betusA upgraded from C+ to B-
5/30/2008 03:01 PM
betus (SBR rating D) pays player full $18,300 after telling him in April that his winnings were confiscated. |
Original 5/7/2008 report |
Forum discussion
5/7/2008 02:12 PM
betus (SBR rating D+) informs player of $18,300 confiscation
The bettor made his first deposit of $1,000 in April which he lost.
betus contacted him to give him a $100 bonus which he also lost. The player made a second deposit of $1,000 on April 18th. He then made winning parlay wagers that brought his account to $18,300. He was told by management that the
betus credit card processor has informed them of a chargeback dispute with poker site, Ultimatebet, that it also services. The player claims
betus told him in order to get a payout he would have to settle the dispute with Ultimatebet. The player sent Ultimatebet $2,000 which cleared the credit card dispute and reopened the account in good standing. After resolving the issue with Ultimatebet,
betus told the player they are keeping his winnings.
Player: On 4/10 i made a deposit of 1000, on 4/18 i made a deposit of 1000. I made a 5 team parlay on 4/18 - mets,nationals,brewers, cardinals -1 1/2, and indians that paid off around 13k...on the same day i made a 2 team parlay, indians -1 1/2 and whitesox -1 1/2 that paid off around 3k...(a few smaller bets also but not significant) the next day i went to withdraw and they froze my account...when they unfroze it for an hour a week later when i cleared up everything i made a few bets and won another 1600 mostly on the laker-nuggets game 3...On April 29th I spoke to Dan and he told me he is "confiscating my account", "we dont want your business" and he will reverse the 2 charges that i made betus
11/16/2007 08:32 PM
SBR comments on upgrades for Sportsbetting.com, betusA and Linesmaker Ownership for these three Sportsbook.com-hosted books have agreed to make decisions independent of
Sportsbook.com (SBR rating D-) and in a manner that is deemed to be fair to users. Each book has addressed old complaints and states that it is committed to addressing future issues. These sportsbooks offer email service that by-pass the Sportsbook.com customer service center. Sportsbook.com has allowed a long list of player complaints to build. The list includes verified reports of outright theft and cheating on individual bets. SBR will publish a detailed report of offenses once all data is gathered and discussions on remaining issues have concluded. SportsBetting and Linesmaker have been upgraded from D+ to C-,
betusA from C- to C. Privately owned Sportsbook.com-hosted sportsbooks that would like to clarify their position and address pending issues should
contact SBR.
Note: All sportsbook.com-serviced books rely on the operation for its financial processing. The group was unable to pay some non-U.S. players for over five months earlier in 2007.
11/16/2007 08:26 PM
betusA upgraded from C to C+
10/23/2007 11:23 AM
betusA raised from C- to C
10/20/2007 11:00 AM
Jazette Enterprises Ltd-hosted sportsbooks downgraded from D+ to D- with exception of
betusA (SBR rating C-) and
Sportsbetting.com (SBR rating D+). Sportsbooks in this group that would like to discuss their rating may call 830-255-4677 or contact SBR
by email.
10/19/2007 01:23 PM
Sportsbetting.com (SBR rating D+) joins betusA (SBR rating C-) in stating that it will not confiscate winnings from correlated parlays, which was the original action taken by service provider,
Sportsbook.com's (SBR rating D+) operation management. Any players that have found their SportsBetting.com account to be debited should contact SBR or
Sportsbetting.com.
betusA has added the following rule to address the lack of software control over correlated parlays. Other
Sportsbook.com sister sites are encouraged to add similar language and warn players via email that this new stipulation exists.
Correlated parlay betting: The results of certain events can be considered to be correlated. For example, in college football betting on a heavy underdog (eg 35 point underdog) and the under in the game is statistically correlated. If players consistently bet correlated parlays then management reserves the right to regrade wagers. Wagers will be split so that half the stake will go on the pointspread and half on the under in the game. This rule applies from 19 October 2007. This will only apply to those regularly staking $50 or more on parlays and is intended only to limit professional bettors who consistently bet correlated parlays.
SBR Rules Monitor: betusA
SBR continues to discuss this matter with Sportsbook.com management with little progress. Sportsbook.com has agreed to credit players for losing correlated parlays since September 1st. This is of little consolation for most victims because only winning account holders were robbed during a time period when Sportsbook.com noticed players beating the book for large sums. Players do not have the option to recover losses from periods prior when they may have sustained a losing run. The offer by Sportsbook.com, although possibly reducing the amount stolen, further illustrates why the actions are unjust.
10/17/2007 01:56 AM
betusA upgraded from D+ to C-
10/16/2007 02:32 PM
betusA (SBR rating D+), a Sportsbook.com serviced book, agrees to pay on all voided same-game (correlated parlay) winning parlays.
betusA ownership has often reversed unfair decisions by its service provider on issues ranging from incorrect bet grading to bonus and wagering disputes. Players whose
betusA balances were debited should contact
SBR or
betusA ownership by email. SBR is still communicating with
Sportsbook.com regarding the decision to confiscate these winnings across all of the
sites under its management.
9/2/2007 11:55 PM
SBR’s Sports Betting Rules Monitor:Coral (SBR rating A-) adds notice that it will now grade all cricket bets that it has not offered a price for the tie or draw as no-action (voided wager).
GamblersPalace (SBR rating C) &
Skytower (SBR rating C) states that it reserves the right to require users to leave bonus and deposited funds in the account for 30 days before withdrawing.
BetOnline (SBR rating A-) adds statement regarding the voiding of winnings from free-play wagers where the bettor bets on both sides of the same game.
IASbet (SBR rating B) revamps rules pages. IAS players are advised to review this page
here for information relevant to his or her betting habits.
InstantActionSports (SBR rating C-) changes house limits.
betusA (SBR rating D+) changed rules on season win totals for NCAAF from 11 regular season games to 12 regular season games. Adds rule for baseball props regarding if a game is suspended and completed on a different day. Added new rules for hockey shootouts.
8/25/2007 01:13 PM
betus, Omni & SportsGambling raised from D to D+
8/25/2007 12:59 PM
betus (SBR rating D+) discount vigorish sportsbook,
BetReduction (SBR rating D) closes. All accounts moved to
betus.com.
7/30/2007 01:28 PM
Scam sportsbook WorldWager (SBR rating F-) off-line for good? The sportsbook's website wordwager.com was parked last week. SBR has received many complaints of fraudulent activity from World Wager players over the past four years including deleted winning bets, creating new rules to void winnings, and simply refusing to pay part or all of player withdrawals. WorldWager solidified its scam status in 2004 when SBR questioned the book about deleting months of betting history and lowering account balances. WorldWager's owner responded:
"If the lines posted by worldwager.com are off by more than 1.5 points on any point spread sport or posted incorrectly (reversed), management is entitled to delete any wagers placed on the wrong lines. In any money line sport, if the lines are off by more than 20 cents, management is entitled to delete any wagers placed on the wrong lines."
WorldWager spawned the creation of stiff sportsbook
BetEmpire which was originally financed by
betus (SBR rating D).
BetEmpire (SBR rating F), management said it left WorldWager due to dishonest business practices.
7/26/2007 07:44 PM
betus (SBR rating D) cancels winning wager day after event
The player wagered on the Copa America quarterfinals match between Brazil and Uruguay and was initially credited with a win. The next day the bet was canceled due to being a "bad line."
SBR will request that
betus honor the wager at what it deems to be fair odds. Voiding winning wagers placed on bad lines puts the player in a situation where his funds are risked without the possibility of a return.
7/17/2007 10:20 PM
Three weeks after the
Sportsbook.com (SBR rating D+) Group has been notified of wager grading errors by SBR and players, wagers remain graded incorrectly.
Sportsbook.com and sister books voided winning baseball bets when they received incorrect information regarding a change in starting pitchers. Players continuously complain that the sportsbook has not made the effort to look into the wagering dispute.
betusA (SBR rating D+) appears to be the only exception. Ownership has manually credited players whose wagers were graded wrong by their service provider.
7/10/2007 07:38 PM
betus (SBR rating D) resolves remaining withdrawal complaints
The sportsbook has addressed all pending slow-pay complaints, which at last count included 49 players. Recently paid players, some who have waited over three months, are currently testing
betus.com with subsequent requests.
betus credits progress in acquiring processor resources for the wave of successful withdrawals.
6/27/2007 08:02 PM
Sportsbook.com (SBR rating D+) and sister books such as
betusA (SBR rating D+) fail to correct grading errors. The Sportsbook.com Group erroneously
voided winning baseball bets in two instances claiming they received information that there were pitching changes. In both cases the listed pitchers did start the game. SBR will escalate the complaints to management. Players who had a listed baseball bet cancelled are invited to contact SBR. Sportsbook.com players who had listed money line bets on the Cardinals on June 19th or 26th graded as a loss are also asked to
provide SBR with wager details.
6/25/2007 11:44 AM
Kahnawake Gaming Commission Terminates betus Permit
On June 22 the KGC officially announced that it is no longer allowing betus.com to operate within its jurisdiction.
KGC: The Kahnawáke Gaming Commission (“KGC”) wishes to advise that, effective May 31, 2007, Comercial L.T. Baroda (operating as betus.com) no longer holds a KGC permit and is not authorized to carry on its operations within or from the Mohawk Territory of Kahnawáke.
In December SBR reported that betus would likely have to relocate because the Kahnawake Gaming Commission changed its policies making it a violation to discuss player accounts and wagering over the phone. betus.com is currently scattered throughout Montreal, Canada, Panama City, Panama and San Jose, Costa Rica. betus is trying to obtain a license so it can establish a home office in Panama.
6/13/2007 01:17 PM
betus (SBR rating D+) reportedly hiring clerks for new Panama office. betus is said to be operating under the name BLUM Management Services which is located in Via España in the Boston Building. BLUM Mgt. is hiring casino and wagering clerks for $3.50 per hour. It remains unclear if the Panamanian government will allow betus to build its business there or if betus is operating under the license of an established online casino. betus has already moved its servers to Panama. Clerks form betus' Canada office have recently cited an office move as reason for withdrawal delays.
5/4/2007 07:29 PM
betus (SBR rating D) payout update
betus.com complaints continue to accumulate. Players are frustrated by lack of communication and by slow-pay excuses.
betus has told many bettors that their bank account details, which have been used successfully in the past, are incorrect. SBR has verified that multiple withdrawal requests have been fulfilled and has observed an average wait time of six weeks with some players waiting two months.
SBRforum: betus withdrawal update
4/15/2007 11:43 PM
betus (SBR rating D) players waiting two months for payment
betus payout complaints are similar to the
Sportsbook.com (SBR rating D+) withdrawal issues on a much smaller scale. SBR has received 29
betus withdrawal complaints since mid-February of which four have been resolved.
betus appears to be attempting to buy time by telling the majority of these individuals that they have entered incorrect banking details and must resubmit their payout request. Two others reported that their bonus roll-over requirement has been increased after initially having been met.
betus tells SBR that they, like many sportsbooks, are experiencing issues with third party processors. The book states that many of these issues have been addressed and users who have been waiting nearly two months should receive funds shortly. SBR will continue to monitor payouts from the
betus family (D rated
SportsGambling,
Omni,
betus and
BetReduction) of books.
4/12/2007 09:02 PM
betusA downgraded from C to D+
4/12/2007 06:23 PM
3/28/2007 08:53 PM
Fifteen
betus (SBR rating D) players complain of payout delays; many waiting over one month for withdrawals. The sportsbook has blamed "misprocessed" payouts and processing difficulties but has left most players without a timeframe for when they can expect their funds. Despite the surge in
betus withdrawal complaints, SBR has confirmed that a few players have received a recent payment.
betus has recently moved its servers from Canada to Panama and is rumored to be attempting to find a way to move its entire operation to Panama. Sources in the country suggest the only way the book would be authorized to operate in Panama would be if it joined a preexisting gaming company.
3/12/2007 07:44 PM
betusA downgraded from C+ to C
1/5/2007 03:32 PM
Fourth
betus (SBR rating D) player complains of stalled withdrawal after the book’s unannounced 12 day "holiday" withdrawal freeze. The no-payout period spanned from December 22nd to January 2nd. SBR has confirmed that some players who waited have been paid after 1/2/07. Those forced to continue to wait have been told that their withdrawal "has not yet been authorized by management."
Player: I have been waiting for only 1100 dollars payout since December 28, 2006. I have been told by betus that they are still waiting for top management to authorize the payout. I was told that it will be paid out on January 3rd early in the morning. Then, I was told it will be mailed out Fedex on the fourth. Today, I was told it should be taken care of today or most likely by next week. This is so scary. Is there anything that I can do or is betus just a scam. I hope all other people realize how horrible betus is.
1/4/2007 08:24 PM
betus (SBR rating D) casino player waiting for $30,000 since 12/8/06.
betus customer service states that the first payment of $10,000 was lost by FedEx and subsequent withdrawal requests must be approved by top management who hasn’t been present for over two weeks. The bettor’s last five online payout request have been canceled.
Request Date Amount Method Status
Dec 18, 2006 01:20 PM $5,000.00 FedEx Cancelled (As per management)
Dec 16, 2006 01:14 PM $4,975.00 FedEx Cancelled (As per management)
Dec 15, 2006 09:52 PM $5,000.00 FedEx Cancelled (As per management)
Dec 14, 2006 05:51 AM $4,975.00 FedEx Cancelled (As per management)
Dec 11, 2006 03:42 AM $5,000.00 FedEx Cancelled (As per management)
12/26/2006 04:38 PM
betus (SBR rating D) not processing withdrawals until January 3, 2007 After numerous player complaints to SBR, the sportsbook has confirmed they have told clients that they can not receive payment until 1/3/07. The book blamed the challenges of banking during the holidays and the majoirty of it’s management being away on vacation.
betus is not alerting new sign-ups of this no-withdrawal 13 day period that began on December 22nd.
12/23/2006 01:09 PM
Sportsbook Slow-pay Updates: Some
Pointbet (SBR rating D) slow-paid clients
report recieving five figure payouts. This week’s
betus (SBR rating D) and
BetOnUSA (SBR rating D) withdrawals issues resolved. FutureBet’s
SpyCasino.biz (SBR rating D-) pays owed players.
12/17/2006 11:39 PM
betus (SBR rating D) players complain of one week wait for withdrawal. The
sportsbook tells SBR that they are "experiencing delays" on
eCheck payouts and are now offering to refund betting accounts at the player’s request.
betus also states that they expect overdue EFT withdrawals to reach bank accounts by Tuesday. Players may wish to request payment by
Neteller.
Player: They told me it was processed on monday and as of friday morning nothing is pending to my checking account. I was frightenened to see their rating on your site. I’m new to online gaming and need your assistance. I repeated the information to the betus customer service rep so I know theirs no problem with my banking information.
12/1/2006 02:00 PM
Kahnawake Gaming Commission no longer permitting licensees to take phone wagers. The KGC’s amendments primarily effect
betus (SBR rating D) which opened its Canadian office to serve as an inbound call center that would take wagers. The sportsbook may close this office after letting over 100 staff members go.
SportsInteraction (SBR rating C-) says that the Commission will soon amend the Regulation Agreement again, to simply prohibit wagering by phone.
Sports Interaction plans to offer positions to former
betus clerks.
Kahnawake’s new Internet-only "Interactive Gaming Regulations"
(a) no licence holder or authorized client provider, including their respective members, shareholders, directors, officers, employees (contractual or otherwise) and agents are permitted to conduct the following activities by way of voice communication with a player, through any device or means:
i. receiving or accepting a bet or wager;
ii. receiving or accepting instructions of any kind in relation to funds held in, or to be deposited to, the player’s account;
iii. providing odds, lines or any other information related to a sporting or other event
10/27/2006 12:27 AM
betusA upgraded from C to C+
10/17/2006 08:24 PM
betus (SBR rating D) credits player for teaser loss after
scam attempt fails. Thanks to SBR readers who have contacted
betus and
betus promoters to voice their disfavor.
"Dear Mr. Dozer, They gave me the other $100 and i cashed it out immediately. They originally gave me a $100 free bet which I used some of, and so I was actually fair about it when they asked me what it would take to end it all. I would like to thank you for your help and I really appreciate it. Please don’t get confused with them giving back my cash to them being legit however. The only reason they gave me back my money is because of your help and I was smarter than them in catching there lies and using those lies against them."
10/12/2006 09:16 PM
Posters across internet gambling forums discuss
betus (SBR rating D) teaser rule change scam.
TheRxat some places any tie gives you a push for the teaser even if the other team loses. It is very important to read the rules at each book, except it seems betus since they change the rules as they go. - Tomorrow’s Newspaper
Eye On GamblingThis is just downright absurd - a sportsbook that changes their rules to stiff a player out of ONE bet. - sean1
Offshore Gambers Digest
how much is the teaser for? Unless it is like a $10,000 teaser, the negative publicity generated from trying to fight this out is not worth it. and there were places that graded a loss + push as a push. Not sure if any do anymore. If the screenshot is legit, player is 100% right. - drunkguy
SBRforum
What a bunch of bull!!! The written rules clearly say it should be a push - Illusion
10/11/2006 10:15 PM
Gambling.net and
betusA downgraded from B- to C
10/9/2006 10:25 AM
SBR Bill Dozer reports: SBR speaks with
betus (SBR rating D) management who acknowledges editing the site’s rules after player requested a balance credit.
betus chose to reference a contradicting rule as justification for deducting funds from user’s account and says they will not be returning the player’s money.
10/5/2006 07:54 PM
betus (SBR rating D) changes website’s teaser rules after player requests credit On Sunday, the bettor placed a 2-team teaser.
betus teaser rule #4 dictated that his stake should be returned to him because one of the teaser legs was a push.
"4) A push or tie in any 2-team regular teaser will result in a push for the whole teaser. Also, any portion of a 2-team teaser is graded No Action, the entire teaser will be graded No Action."The player spoke with a manager who read a different version of rule #4 which stated the entire teaser would be graded a loss if one of the teaser legs had lost.
Player: I explained to Eric that "Unless the other team is graded as a loss" was not there earlier, and i had proof of this with a screenshot, but he said the reason must be that people in my area aren’t seeing the complete rule and that is why it isn’t showing up. That was a lie
Player screenshot &
Updated rules page
8/31/2006 04:47 PM
betusA downgraded from B to B-
6/9/2006 04:13 PM
SBR Bill Dozer reports: betus (SBR rating D) takes imposter website playdsi.com off-line. The website copied a version of the real
Diamond Sportsbook (SBR rating A) which uses the url betdsi.eu. SBR is optimistic that this is a sign the company is moving in a positive and more professional direction. New COO, Kevin King is addressing the final payout complaint from an SBR reader owed $14,000.
5/17/2006 01:59 PM
betus (SBR rating D) management agrees to take copy-cat site, PlayDSI.com off-line. PlayDSI
impersonates A- rated
Diamond Sportsbook International (betdsi.eu). The website was tailor made to look like the real
DSI, which has since removed its diamond graphic and now lists the brand name simply as, Diamond Sportsbook.
betus management tells SBR that this is what is left from previous marketing teams and will be removed shortly. Last year the
betus marketing department removed blog-style websites that linked words such as "
Bill Dozer" and "
SportsbookReview" to the sportsbook’s website.
4/29/2006 01:19 PM
SBR Bill Dozer reports: betusA(SBR rating B) agrees to pay player for winning wagers totaling $1759.09.
4/29/2006 09:43 AM
SBR Bill Dozer reports: betusA(SBR rating B) cancels client’s pending wagers after closing his account due to ’non-recreational’ play.
betusA had sent the player an email on 4/27 at 6AM, stating that any wagers placed after that point would be cancelled. The player continued to have full access to his account and made wagers minutes before the start of the mid-day baseball games, claiming he did not check his email. The wagers were cancelled after the games were already in progress. SBR expects
betusA to honor wagers confirmed by its system.
4/16/2006 08:34 PM
SBR sportsbook tours: SBR tours
betus(SBR rating D) Costa Rica offices. The sportsbook is located on the third floor of building 2 of Oficentro La Sabana in San Jose, Costa Rica.
View photos here.
betus’ wagering department operates out of Montreal Canada.
4/13/2006 06:56 PM
SBR Bill Dozer meets with betus(SBR rating D) COO Kevin King Mr. King has agreed to resolve two player complaints, paying one player $1500 owed from an NFL loss rebate as well as a 2nd player who saw his roll-over requirement double from 5 to 10 times. Mr King states that the book will no longer change wagering requirements and will honor the listed policies and procedures.
4/9/2006 02:05 AM
betus Group downgraded from D+ to D
4/8/2006 11:27 PM
SBR Bill Dozer reports: betus downgraded from D+ to D as bettors continue to file complaints. Management has not addressed
pending issues or its policies toward winning clients as promised. Players have also voiced their displeasure with customer service and misleading bonus offers.
3/31/2006 10:10 AM
BetUK - SBR initiates rating at B, Gambling.net upgraded from C to B-,
betusA upgraded from B- to B
3/31/2006 09:34 AM
SBR Bill Dozer reports: BetUK Acquires BetEuro (SBR rating A-). All BetEuro accounts have been transferred to BetUK. BetUK is part of Online Management Services which is also the parent company for
Gambling.net(SBR rating B-) and
betusA(SBR rating B). BetUK targets the European market but accepts US players. The company’s owner, Bill Nevin, tells SBR they will specialize in soccer and in-game wagering. The sportsbook uses Finsoft software under the Sportingbet license.
3/30/2006 11:18 AM
betus new COO Kevin King to discuss payout complaints with Bill Dozer. Management has assured SBR that remaining complaints will be addressed before the end of the week. Pending issues include a free-play
winnings confiscation and a failure to honor
NFL losses rebate. Mr. King is also expected to resume discussions regarding an archived $8,000 balance confiscation complaint.
3/28/2006 12:10 PM
SBR Bill Dozer reports: betus(SBR rating D+) Bonus Scams Worsen A bettor won $1575 from his free-play but was informed he will not have the ability to redeem his winnings per the listed terms. The player was told he must forfeit his winnings or agree to double his roll-over from 5x to 10x with a wagering limit of only $50. The player would be forced to give the book an additional $18,125 in action and make over 456 fifty dollar additional wagers.
3/25/2006 11:40 PM
SBR Bill Dozer reports: betus (SBR rating D+) refuses to honor bonus after six time roll-over was completed. The player has withdrawn his account balance less $1,550, which was the result of his free-play winning wagers.
3/24/2006 12:20 PM
SBR Bill Dozer reports: betus Bait N’ Switch Bonus Scam The player completed his six time roll-over on a 50% free-play bonus and asked for a payout.
betus tells the player that he is classified as a professional bettor and must wager his deposit + bonus amount an additional six times. The player states that he is in need of his funds and must give up the earned funds if the book will not honor its listed terms. The new stipulations would require the account holder to wager as much as $25,000 (
betus uses the smaller of the risk/win amount to calculate bonuses) prior to being allowed to withdraw. The player was awarded the bonus funds for reloading his account.
This complaint was submitted three days after SBR received a similar complaint from
betus sister book,
Omni Sports(SBR rating D+).
3/22/2006 08:45 AM
SBR Bill Dozer reports: Omni Sportsbook(SBR rating D+) reverses decision to add wagering requirements to bettor’s winnings before processing additional payouts. This was a common complaint from
betus and Omni clients in years past. Forcing the player to risk his/her funds is a form of theft.
3/8/2006 04:25 PM
SBR Bill Dozer reports: betus(SBR rating D+) Bait and Switch Bonus? Bettor denied NFL loss rebate. The player was promised the 10% rebate throughout the football season as he lost $15,000, earning a $1500 free-play. After the NFL season,
betus confirmed that the player had earned the bonus and assured him that future account activity would not affect his NFL rebate which would be credited before the end of February. The bettor reloaded his account and went on to to win back most of the amount lost during the NFL season. As a result,
betus closed the betting account, denied the free-play earnings and deleted 25,000 in bonus points which could be redeemed for a free-play.
Player: "I SPECIFICALLY ASKED IF I LOSE MORE THROUGHOUT THE REST OF THE MONTH IF WOULD I GET MORE CASH BACK AND HE SAID NO -- IT DOESNT MATTER WHETHER YOU WIN OR LOSE NOW, ALL THAT MATTERS IS WHAT YOUR ACCOUNT BALANCE WAS RIGHT AFTER SUPERBOWL. Just to confirm that, I called two different clerks the next day and asked if I were to go on a win streak in the days and weeks after the superbowl, if that would affect my gamblers assurance and they assured me that it would not."
1/17/2006 08:49 PM
betus upgraded from D- to D+
12/5/2005 03:16 PM
betusA(SBR rating B-) earns 2nd upgrade in two months. The sportsbook’s management continues to make decisions independant of their service provider, Sportingbet Plc, and assures SBR that they will maintain their player-friendly policies. B- is currently the highest rating that a Sportingbet/World Gaming sportsbook holds.
12/4/2005 04:23 PM
betusA upgraded from C+ to B-
11/20/2005 11:21 PM
SBR Bill Dozer reports: betusA (SBR rating C+) becomes first book to reverse managing/hosting company, Sportingbet’s decision to unjustly confiscate player funds. SBR has received many complaints from Sportingbet Plc serviced sites since the
11/4/2005 report. Each Sportingbet site who has an independent general manager has the opportunity to address the situation before receiving
Blacklist status.
11/17/2005 11:40 PM
SBR Bill Dozer reports: betus (SBR rating D-) sends $500 check to player owed since 2004.
11/2/2005 03:34 PM
SBR Bill Dozer reports: Third
betus (SBR rating D-) player comes forward with five figure no-pay claim. In the past 6 months
betus has paid out over $25,000 to two players who have waited years for their winnings. This player hopes for a similar resolution to his $14,668 complaint which dates back to the fall of 2002.
10/22/2005 12:34 AM
betusA upgraded from C- to C+
10/21/2005 11:36 PM
SBR Bill Dozer reports: betusA upgraded to C+ after distinguishing itself from the Sportingbet Plc family, to which it belongs.
betusA’s ownership has proven that it has the ability to act independently of its sister books like
PlayersOnly and
Sportsbook.com (SBR rating C). The book employs its own customer service staff for advanced player inquiries and management has made decisions on wager grading that have differed from its larger sister books. Recently
betusA paid players who bet Tiger Woods to win the British Open, while players who wagered with the flagship SBT Plc books saw their winning wagers canceled.
betusA clients still must deal with the same flawed accounting department that is sometimes responsible for payout delays.
10/3/2005 11:46 PM
SBR Bill Dozer reports: Player and
betus (SBR rating D-) management agree to settlement arrangement on $25,000 unpaid balance. The final draft of the deal’s terms is slated to reach SBR tomorrow. This three year old case was last referenced
on 8/18/05.
9/11/2005 11:56 AM
Beware of betus (SBR rating D-) Marketing SCAM betus attempting to use the reputation of SBR
Recommended sportsbook
Diamond Sports International / DSI (SBR rating A-) to trick new players into joining their operation. PlayDSI.com is a site owned and operated by the
betus Group, also known as Little Nasa, which is made to look like the original Diamond Sportsbook complete with a stolen DSI logo and graphics. The phone number on the
DSI-ripoff site leads players to the
betus call center.
9/1/2005 10:57 AM
Players confused by magazine scam that pretends to review the “Top Sportsbooks” and “guarantee player funds”. Both the publication and the listed sportsbooks are from the betus (SBR rating D-) family of sites."I recently received a magazine in the mail called INSIDERS BETTING DIGEST.COM. It has a list of sportsbooks and poker sites they claim that are the best. I hope they check your site before they try their sites because you have rated all their sportsbooks D- and F+. I called one of there top picks because they claim to have the best bonuses, and the person I talked to was trying very hard to have me sign up right then, thats when I knew something wasn’t right. So I looked up all the sites they have listed and there all D- and F+. Maybe you can warn people about this magazine. Thank you"Read more about these phony review publications.
8/18/2005 11:48 PM
SBR Bill Dozer reports: betus (SBR rating D-) unwilling to clear $25,000 debt to player. The sportsbook agreed to discuss two claims from players who were cheated out of their funds. These discussions resulted in one player receiving a five figure balance (reported on 6/30/05) and created hope for a 2nd player, whose dispute dates back three years.
betus’ argument was that this case was mediated by The Shrink, formerly of
TheRX, and that the player had agreed to the result of mediation. The player described a hostage situation where he was forced to agree to a deal in order to receive what was almost 2/3rds of his balance. SBR has contacted The Shrink who stated “
[I] thought that I got the max for player that I could” and went on to say that the player deserved the remainder of his funds. SBR has reviewed this case in detail and agrees that
betus clearly owes the player the remainder of the account balance, totaling $25,000.
7/21/2005 04:02 AM
Players reporting getting advertisements from scams attempting to fool players into thinking they are from SBR. Rule 1) This site, the real SBR, has never sent an email advertisement.
Rule 2) Look for these scams to only recommend one book, their own of course, or books in their family.
Here is partial list of scam sportsbook review type sites:
BetOnSports’s scam review site =
www.sportsbookaudit.com ( notice any similarities to the real SBR?)
BetRoyal’s scam review site =
www.sportsbookreview.net (familiar website address)
betus’s scam review site =
www.bestsportsbookreview.com (20+ sites involed in this scam network)
ESB’s scam watchdog site =
www.LVSN.com
Sites are supposedly run by so-called affiliates or advertisers as a cover-up. In fact, they are either run directly by the book or put a fake affiliate between them. Many also give hosting and ad budgets as well as their email lists further proving their ownership or that they approve and support the scams. BetOnSports reportedly directly buys radio advertising for their scam site.
7/2/2005 06:36 AM
betus upgraded from F+ to D-
6/30/2005 09:25 PM
SBR Bill Dozer reports: betus (SBR rating F+) resolves four year old payout dispute. betus mangement and player amicably agree upon five figure settlement. SBR appreciates the efforts of newly acquired manager Mike Foreman. Mike states that the company is willing to address any unresolved complaints from the book’s past. Players with a
betus complaint or feedback are encouraged to write to
Assistance@SportsbookReview.com
5/13/2005 01:21 PM
SBR Bill Dozer reports: Player receives $11,000 bank wire from
betusA (SBR rating C-). The payout arrives 37 days after initially requested.
5/9/2005 07:53 PM
SBR Bill Dozer reports: betusA (SBR rating C-) tells player they lost his $11,000 bank wire transfer. The player has been waiting over one month for this withdrawal and continues to wait as the book attempts to "trace" these funds. SBR to seek update on progress from management.
3/1/2005 08:33 PM
SBR Bill Dozer reports: BetEmpire (SBR rating F+) management tells SBR that all slow-paid players have been paid in full. The new sportsbook blames an early change in payment processors for the delay. SBR is encouraging players with complaints or positive feedback to write to assistance@sportsbookreview.com. The majority of BetEmpire is owned by
betus (SBR rating F+).
2/1/2005 11:49 PM
SBR Bill Dozer reports: No-pay complaints continue to come from players at scam sportsbooks. BetGateway (SBR rating F) is hoping to stay afloat with a profitable Super Bowl. More players are reporting denied withdrawal requests yet the book continues to offer large bonuses on new deposits. New
BetEmpire (SBR rating F-) and sister book
WorldWager (SBR rating F-) complaints emerge. Management is attempting to void out winnings on multiple large account balances. They claim that if the betting odds had changed soon after a bet was placed it was the sportsbook’s error and a "bad line" which nullifies the wager. The book is applying this made-up rule to months of graded wagers. One player did report reaching a settlement with WorldWager and has received payment.
Update 2/26/05: BetEmpire management tells SBR that they are no longer involved with WorldWager and that BetEmpire is a seperate operation. BetEmpire has its own mangement team in place but is under the
betus (SBR rating F+) brand.
10/8/2004 03:38 PM
SBR Bill Dozer reports: betus (SBR rating F+), also known as Little Nasa, hires new manager Mike F.
betus has been the source of many player complaints in the past. Mike aims to improve
betus and its poor reputation. Players who previously filed
betus complaints should again contact Bill Dozer at
assistance@sportbookreview.com.
10/2/2004 04:41 PM
SBR mailbag: This week’s slow-pay complaints come from players with
BetCSI (SBR rating F-),
betus (SBR rating F+). Scam outfit,
English Sports Betting (SBR rating F-) clients continue to supply multiple no-pay complaints.
Sportsbook.com (SBR rating C) player reports his account is locked due to “random account audit”. Three of the many players owed by
Internet1x2 (SBR rating F-) have reported payment in full via bank wire. SBR will continue to pursue and monitor payouts for those seeking withdrawals from Internet1x2.
8/31/2004 09:02 AM
SBR mailbag recent complaints: Player reports 2 month no-pay from
betus (SBR rating F+). Ewinner (SBR rating D-) source of multiple slow-pay complaints.
SportsInteraction (SBR rating D) receives multiple complaints regarding slow-pay and customer service. Three
Sportsbook.com (SBR rating C-) customers report they are still waiting nearly 2 months for bank wires. Another
Internet1x2 (SBR rating F-) victim reports 9 month no-pay.
Betsrus (not rated) cold calling players offering 75% bonuses. Players should be cautious of unknown books calling-for-cash.
2/10/2004 12:00 AM
betus (SBR rating F+) Player complains he can't not get paid from this notorious stiff book
7/29/2003 12:06 PM
BoDog, BetOnSports,
betus using players money to fund expensive mass media buys starting 8/18
3/18/2003 04:52 PM
Player horror stories continue at betus.Com - betus.Com principal is now using the identity of Sportsbook Review principal - Players should immediately close all accounts associated with NASA (betus.com) and Omni Sports - Long history of scam complaints
12/12/2002 10:59 AM
betus.Com (Little NASA) - Situation critical - Opinion of Sportsbook Review on
betus.Com
7/24/2002 03:34 PM
Little NASA-
betus.com - Downgraded BACK to the RUN! List - Sportsbook Review errors in removing NASA off the scam list. Several players are reporting a cheat scam by Little NASA
7/14/2002 03:34 PM
Little NASA-
betus.com Upgraded to the Black List-A book with risk but not enough to justify RUN List rating