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Recent Activity: All reviews updated as of Jul 14, 2014.

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Recent Activity: BetWay Upgraded from C- to C+, YouWager Upgraded from B to B+, ABCislands Upgraded from C to B-, JazzSports Upgraded from C to B-, LooseLines Upgraded from C to B-, Mobibet Sportsbook - SBR initiates rating coverage at D-, Bet365 Sportsbook upgraded from A to A+.

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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

Rivalo Sportsbook player provides fake phone number & has winnings seized

16 hours ago

A Rivalo (unrated) Sportsbook player has submitted an account dispute. The player has claimed that he registered for Rivalo on Tuesday July 15, 2014. He says that he registered to take advantage of the 100% bonus offer up to 200 PLN (approximately $65). The player stated that the bonus requirement had a max of 200 PLN per wager. He discovered that in live betting there was no such restriction. He proceeded to win 5,500 PLN entirely via live betting. The player states that Rivalo then suspended his account. He claims to have provided proof of ID which was confirmed, but he allegedly provided a false phone number when registering for Rivalo. The player did not want to receive marketing calls from the online sportsbook. As a result of providing the false phone number, the player states that Rivalo confiscated his account winnings. The status of the balance is unclear. Sportsbook Review is following up on this player's dispute.

Full Netbet Sportsbook article

Netbet Sportsbook bonus complaint

07.23.2014
A Netbet Sportsbook (SBR rating C-) player has submitted a complaint. The player deposited 1,000 RON (approximately $304) in late June of 2014. He accepted a welcome bonus of 50% that was accompanied by a 12-times rollover requirement. This means that the player must place 12,000 RON in action before making a withdrawal. The bonus rollover carried a two month time-frame to be completed.

Netbet user completes 97% of bonus requirement before account suspension

The player states that he completed approximately 97% of the turnover obligation before his account access was restricted. At this time, he alleges that Netbet informed him that they have issues with their license in Romania and that it was necessary for him to request a payout within the next 30 days. However, he states that only 192 RON is withdrawable from his balance as the rollover could not be completed in time due to his access being suspended.

How does the industry standard apply?

The player states that he would be happy to accept at least his initial deposit back of 1,000 RON, but the industry standard dictates he should receive all winnings plus a prorated portion of the bonus. In this case, the player fulfilled 97% of his obligation and he should not be penalised for being unable to complete the rollover due to Netbet's business decision to no longer service Romanian customers. Sportsbook Review has followed up on the player's complaint.

Marathonbet sportsbook profile

Marathonbet Sportsbook Profile: 2014

07.23.2014
Marathonbet Sportsbook (SBR rating B) has been in business since 1997. Marathonbet was added to the SBR sportsbook ratings guide in November of 2012. The online sportsbook operates two gaming licenses; their .com website is registered in the Netherlands Antilles in Curacao, while their .co.uk license with the Alderney Gambling Control Commission (AGCC). Marathonbet operates three land based betting shops in the United Kingdom located at Earle Street Crewe, Broad Street Crewe, and South Ashford.

Marathonbet players have submitted mixed feedback. High points include the number of obscure wagering markets on offer such as chess, darts, handball, hurling, and sumo; but low points are registered on extended verification or Know Your Customer (KYC) waiting times. The KYC process must be completed before a payout can be made. Online sportsbooks are required to perform this process to comply with guidelines set by gaming regulators and in-house terms and conditions. If a sportsbook chose not to perform KYC, fraud would skyrocket and processing costs would eventually be passed on to legitimate users. The average time of account validation has been approximately two weeks according to the player complaints filed with SBR. Management has addressed sportsbook complaints with SBR. Most recently, a batch of sportsbook complaints were filed by users based in Greece that claimed their deposits were refunded and a percentage of winnings confiscated. These cases are ongoing.

Marathonbet presently offers 26 funding and payment options in their online cashier. These methods include Skrill (availability subject to region, withdrawal from Canada for gaming on 1/2/2014), Neteller, bank transfer, WebMoney, as well as a host of other international methods. Marathonbet does not accept players residing in the US. As for customer service, Marathonbet has a Live Chat service, phone, and email support.

Marathonbet is presently a sponsor of three football clubs and management tells SBR they are soon to announce the sponsorship of a club in the English Premier League. Marathonbet users with sportsbook feedback to share are encouraged to write to SBR via email at mail@sportsbookreview.com.

Sportsbook Review news video covering Marathonbet:
 

 

InstantActionSports payout complaint filed

07.22.2014

An InstantActionSports player has submitted a payout complaint. The player stated that he initiated a withdrawal of $5,000 on May 19, 2014. Sportsbook Review was informed that the player allegedly contacted the sportsbook numerous times via their live help application since requesting payment. His remaining balance beyond the $5,000 pending request is $12,447. Sportsbook Review will speak with InstantActionSports regarding the sportsbook complaint filed by this player. In the past, the sportsbook has discussed player complaints with SBR, including payout complaints. InstantActionSports players with payout feedback are encouraged to write to mail@sportsbookreview.com.

Matchbook exiting Canadian market

Matchbook set to exit Canadian market

07.21.2014
Sports betting exchange Matchbook (SBR rating B+) is exiting the Canadian market. Matchbook management tells SBR that the move is a "business decision" and could not offer more details. Although Canada does not enforce any laws against online gambling and gaming operators have hosted all or parts of their operation there since the beginning of online betting, there have been other recent exits from processing companies known in large part for servicing gaming transactions. Popular eWallet Skrill (formerly known as Moneybookers) ceased accepting gambling transactions from Canadian clients as of 2 January 2014. It has been speculated the reason for the Skrill exit is that they hope to service the United States market as online gambling legalization gains traction; New Jersey and Nevada already have legal online casino gambling. Canadian SBR readers reported receiving an email from Matchbook this morning announcing the exit. Canadian players should begin the process of withdrawing their balances. Outstanding bets will be settled as normal. 

Matchbook was established in 2004 under different ownership. UK investors acquired Matchbook February 27, 2011. Within one week of the ownership change, Matchbook withdrew from the US market in March of 2011 as reported by Sportsbook Review.  Within one year of the ownership change, Matchbook made significant international focused improvements by supporting currencies EUR, GBP, CDN, HKD, in addition to USD.  In addition to spreading markets popular in North America, Matchbook has many international markets including world football and tennis.

MyBet Sportsbook player submits country dispute

07.20.2014

A MyBet Sportsbook (SBR rating D) player has filed a complaint with SBR. The player tells SBR that he deposited €200 and wagered for approximately 15 days. The player attempted to make a withdrawal from online sportsbook MyBet after this time and has reported that he was told that Chinese documents are not accepted. He has claimed that his available balance was confiscated at this time. Additionally, MyBet's website accepted his player registration. Sportsbook Review is investigating the online sportsbook complaint.

YouWager Sportsbook Profile report

YouWager Sportsbook Profile 2014

07.19.2014
YouWager Sportsbook (SBR rating B+) accepted its first sports wager in 1999. Parent company First Fidelity was created in 1994. YouWager changed its primary domain from .com to .eu in September of 2013.  Headquartered in San Jose, Costa Rica, with a workforce of 200 plus, YouWager's operation is among the largest in the land. The biggest complaint players have made over the years has been aggressive promotional solicitations or cold calls; which YouWager has curbed due to player feedback and the evolution of marketing into more electronic mediums. YouWager's sign up and reload bonuses are a source of positive user feedback, as is their loyalty program. Payouts have been a strong point for the sportsbook consistently. Sportsbook Review has received no payout complaints against the shop in 2014. It stands to reason that this payout track record plus a consistent bonus model helped YouWager be voted number six spot in the recent SBR users top sportsbook poll - its best placement in the poll's history.

YouWager's betting markets now have more of an international flavor. Once regarded as a North American facing website, YouWager has significantly added to their international soccer line-up, offering markets on every significant soccer competition inside and outside of the Americas. YouWager also spreads markets on tennis tournaments year round, including a steady supply of proposition wagers such as correct set score betting, set winner, total set games, and more. For the younger North American and Canadian facing crowd, there are many mixed martial events and UFC betting markets trading at any given time. At the time of this publication, YouWager is spreading eighteen wagering markets for the UFC during a slow spot in the combat sports calendar. One consequence to offering an expanded betting cart is the occasional wagering dispute: It is in this end that YouWager has excelled. Management keeps an open line of communication with SBR and always acts in line with the industry standard.

YouWager is one of the online sportsbooks that have supplied their XML feed to be featured on the real-time odds monitoring service SBR Odds. YouWager has remained on the SBR Odds website since their addition in July of 2010.

YouWager management have confirmed to SBR that they are planning to release a revamped mobile betting platform in the coming days. Sportsbook Review will add to this profile upon the release of the mobile product with screenshots and everything you need to know when placing a bet with your smartphone or mobile device. YouWager players with feedback are encouraged to write to Sportsbook Review.

Online sportsbook news update: Oddsmaker Sportsbook

07.18.2014

Sportsbook Review provides an SBR iGaming News video update for Friday, July 19. Topics discussed in today's online sportsbook news broadcast include the recent report on Oddsmaker Sportsbook (SBR rating F). Oddsmaker is a sportsbook that has confiscated more than $250,000 from winning players in their troubled history. Despite having a highly marketable URL and a coveted player base, the scam sportsbook has fleeced players whose only offense was beating the sportsbook linesmakers. Since publishing the report on Oddsmaker, decided feedback has come in from players who were victimized by the sportsbook, including one player who claims that $45,000 in winnings were erased.

Oddsmaker Sportsbook payout feedback wanted

07.17.2014

Oddsmaker Sportsbook (SBR rating F) has a documented history of confiscating winnings from players labeled as "non-recreational". Oddsmaker also has engaged in deceptive bonus promotions throughout their history which led to multiple downgrades by SBR and eventual placement on the blacklist. Oddsmaker has a highly marketable URL and a coveted user base, so despite being put on blast at many sportsbook news sites for their dodgy tactics, the book remains in business. Sportsbook Review received a letter from a player this week expressing concern over being paid his $5,000+ balance. The exact amount of the balance will not be published so that Oddsmaker cannot identify the user. Sportsbook Review advised the player to request his payout as normal and to report his feedback. Oddsmaker has shown in the past that large winners draw their ire, as was the case in the infamous $45,000 winnings confiscation which was eventually made a partial settlement. Players with Oddsmaker feedback or sportsbook complaints are invited to write to SBR at mail@sportsbookreview.com.

Canbet Sportsbook report on unpaid funds

Canbet Sportsbook players owed at least $1.2 million

07.17.2014

Canbet Sportsbook players have reported being owed more than $1.2 million. Sportsbook Review continues to receive complaints from these players on a daily basis. Sportsbook Reported on the downfall of Canbet on February 21. While there is plenty of blame to go around on the collapse of the once well regarded sportsbook, there has been no consolation to the players who lost their funds.

More Sportsbook News

Sportsbook rating changes

New Ratings Upgrades Downgrades

07/24/2014 02:24 PM CST
BetWay Upgraded from C- to C+
07/18/2014 02:58 PM CST
YouWager Upgraded from B to B+
07/07/2014 04:14 PM CST
ABCislands Upgraded from C to B-
07/07/2014 04:13 PM CST
JazzSports Upgraded from C to B-
07/07/2014 04:12 PM CST
LooseLines Upgraded from C to B-
03/24/2014 03:01 PM CST
Mobibet Sportsbook - SBR initiates rating coverage at D-
02/25/2014 12:12 PM CST
Bet365 Sportsbook upgraded from A to A+
02/21/2014 11:56 AM CST
Globet Sportsbook downgraded from D to D-

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