BetUS

  • Website:www.betus.com
  • SBR Rating:C
  • Online Since:2000
  • Sportsbook Bonus:100% Free Play
  • Location:BetUS Oficentro Ejecutivo Sabana Sur, Edificio 2, Piso 3, San Jose, Costa Rica
  • Countries Restricted:None
  • Contact: 1 888 512 3887 | Live Chat
    custhelp@BetUS.com.pa
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A+ and A rated sportsbooks are known for fast payouts, competitive bonuses, and excellent customer service.

BetUS Sportsbook Rating 2019

BetUS maintains a rating of C in the sportsbook rating guide.

Where is BetUS Located?
BetUS is based out of San Jose, Costa Rica. The sportsbook has been online since 2000.

BetUS Complaints
BetUS players have historically complained over the years about a few key issues. This consistent poor feedback from players has hamstrung BetUS with a rating that has alternated from average to below average and back again.

The first thing that BetUS players have complained the most about is how the sportsbook handles their bonus incentives. Players considered to be sharps or non-recreational have often had to jump through hoops to clear their wagering requirements, because BetUS will slash their limits to next to nothing and expect the player to soldier through hundreds or in some cases thousands of wagers before placing a withdrawal.

The industry's best online sportsbooks differ from BetUS in that professional players are identified quicker and handled fairer — for example, players might have the option to withdraw a prorated amount of their winnings relative to the bonus action fulfilled or be cut loose entirely if sufficient action has been given.

Another area related to bonuses that BetUS has been criticized on from both SBR and players is the excessive "Bait and Switch" tactics. This occurs when a player is offered a specific bonus incentive to sign up and deposit, and after the deposit is received by BetUS, the offer is then rescinded. Typically, it is claimed that the player received the offer in error and is considered a non-recreational bettor unable to receive such perks. The player is then stuck in a frustrating scenario where he has to turnover his funds in the sportsbook, despite not receiving the offer he signed up for.

Aside from the handling of bonuses and restrictions placed on sharp players, one common theme from BetUS players is that the sportsbook's customer service department leaves much to be desired. It can be hard for BetUS players to get quick and accurate answers on everything from their account verification to questions associated with deposits and withdrawals. Sportsbooks that maintain higher ratings than BetUS receive better scores from players in the customer service area.

BetUS has also struggled over the years with paying players in a timely fashion. Players need to have absolute confidence that a company which can easily accept their deposit will also pay out in a timely fashion. There are no current payment issues on file registered against BetUS, though the complaints have dogged them over the years.

Require Assistance with BetUS Sportsbook?
Players who require assistance with BetUS are encouraged to submit a sportsbook complaint form. SBR will read and review each email from players and attempt to bridge any communication gaps with the sportsbook.  Alternatively, players can write SBR directly at help@sportsbookreview.com. BetUS typically responds to SBR complaints within five business days.

Sportsbook Review will update the newswire feed and BetUS' profile page as feedback or complaints from players are submitted.


BetUS
Rating
Changes

  • BetUS
    upgraded from C- to C
  • BetUS
    upgraded from D+ to C-
  • BetUS
    BetUSASports - SBR initiates rating coverage at F
  • BetUS
    downgraded from C to D+
  • BetUS
    upgraded from C- to C
  • BetUS
    BetUSA upgraded from C+ to B-
  • SportingBetUSA
    downgraded from B- to C+
  • BetUS
    upgraded from  D+ to C-
  • BetUS
    upgraded from C+ to B-
  • BetUS
    BetUSA upgraded from C to C+
  • SportingBetUSA
    raised from C- to C
  • SportingBetUSA
    upgraded from D+ to C-
  • BetUS
    BetUSA upgraded from D+ to C-
  • BetUS
    BetUS, Omni & SportsGambling raised from D to D+
  • BetUSA
    downgraded from C to D+
  • BetUS
    downgraded from C to D+
  • BetUS
    downgraded from C+ to C
  • SportingBetUSA
    downgraded from C+ to C
  • SportingBetUSA
    upgraded from C to C+
  • BetUS
    upgraded from C to C+
  • BetUS
    downgraded from B- to C
  • SportingBetUSA
    downgraded from B- to C
  • BetUS
    downgraded from B to B-
  • SportingBetUSA
    downgraded from B to B-
  • BetUS
    Group downgraded from D+ to D
  • BetUS
    BetUK - SBR initiates rating at B, Gambling.net upgraded from C to B-, BetUSA upgraded from B- to B
  • SportingBetUSA
    BetUK - SBR initiates rating at B, Gambling.net upgraded from C to B-, BetUSA upgraded from B- to B
  • BetUS
    upgraded from D- to D+
  • BetUS
    BetUSA upgraded from C+ to B-
  • SportingBetUSA
    upgraded from C+ to B-
  • SportingBetUSA
    upgraded from C- to C+
  • BetUS
    BetUSA upgraded from C- to C+
  • BetUS
    upgraded from F+ to D-
  • BetUS
    SportingbetUSA downgraded from C+ to C
  • SportingBetUSA
    SportingbetUSA downgraded from C+ to C
  • SportingBetUSA
    SportingbetUSA downgraded from B- to C+
  • BetUS
    SportingbetUSA downgraded from B- to C+
  • BetUS
    Grande upgraded from B+ to A-, SportingBetUSA upgraded from C+ to B and Sportsbook.com upgraded from D+ to C+
  • SportingBetUSA
    Grande upgraded from B+ to A-, SportingBetUSA upgraded from C+ to B and Sportsbook.com upgraded from D+ to C+
  • SportingBetUSA
    Sportingbet.com, SportingbetUSA - Upgraded from D+ to C-
  • BetUS
    Sportingbet.com, SportingbetUSA - Upgraded from D+ to C-
  • BetUS
    BetUs.Com (Little NASA) - Situation critical - Opinion of Sportsbook Review on BetUs.Com
  • SportingBetUSA
    SportingbetUSA - Downgraded - removed from the Top Sportsbook List - excessive complaints
  • SportingBetUSA
    SportingbetUSA - Drops out of Sportsbook Review top 10 - CS issues have resulted in a 4 month slide from 5th to 13th - Rio jumps three places
  • BetUS
    SportingbetUSA - Drops out of Sportsbook Review top 10 - CS issues have resulted in a 4 month slide from 5th to 13th - Rio jumps three places
  • BetUS
    Little NASA-Betus.com - Downgraded BACK to the RUN! List - Sportsbook Review errors in removing NASA off the scam list. Several players are reporting a cheat scam by Little NASA
  • BetUS
    Little NASA-Betus.com Upgraded to the Black List-A book with risk but not enough to justify RUN List rating
  • BetUS
    Sportsbook.com - Upgraded - Removed From the Black List - Agreed to be acquired by SportingbetUSA
  • SportingBetUSA
    Sportsbook.com - Upgraded - Removed From the Black List - Agreed to be acquired by SportingbetUSA

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