Matchbook update

[cheezhead62]

It's Day 89 and the hostage crisis is over. Matchbook paid me! Whew!!! Very relieved. Good luck to the rest of you that are still waiting. A big thank you to Justin at SBR for all your support and reaching out to MB for me.

[todd73nj]

MBMike... Is withdrawals@matchbook.com a legit MB email address? THX.

Id say it is.. but took them 3 days to respond to me.

[todd73nj]

It's Day 89 and the hostage crisis is over. Matchbook paid me! Whew!!! Very relieved. Good luck to the rest of you that are still waiting. A big thank you to Justin at SBR for all your support and reaching out to MB for me.

Day 89. Thats not slow pay. Maybe they want to call it relaxed pay?

Glad you got your money!! Spend it wisely

[gmitran]

It's Day 89 and the hostage crisis is over. Matchbook paid me! Whew!!! Very relieved. Good luck to the rest of you that are still waiting. A big thank you to Justin at SBR for all your support and reaching out to MB for me.

Congrats... Is this the email address you corresponded with, withdrawals@matchbook.com, If not, can you post it.

It's asking for my home address and just want to make sure. Thx.

[todd73nj]

Congrats... Is this the email address you corresponded with, withdrawals@matchbook.com, If not, can you post it.

It's asking for my home address and just want to make sure. Thx.

Thats the email address I am corresponding with - but they did not ask me for my address - they asked me to confirm my address. Shouldnt they have your address on file?

[gmitran]

Thats the email address I am corresponding with - but they did not ask me for my address - they asked me to confirm my address. Shouldnt they have your address on file?

Yea they're asking for my address to send check to but being cautious as like to know from those who have receive $ to verify that that is MB email adr.

[todd73nj]

Yea they're asking for my address to send check to but being cautious as like to know from those who have receive $ to verify that that is MB email adr.

Well ask them what they have on file. They just asked me to confirm.


And so much for that tracking # they promised me. Was finally emailed back last week about my futures after sending them three, and they told me that next week (which is this week) they would email me a tracking #. Nothing yet. Dropped them an email yesterday reminding them - no response yet.

Ironic part, Took a withdrawal from 5 dimes last week. Got it already. They were able to print a check and get it to me in a few business days. I guess thats a book without financial difficulty. Knock wood!

[roanildinho]

todd ur stupid

[todd73nj]

todd ur stupid

Because MB is slow paying? Slow responding? Whatever you want to call it.

Look two responses up my man. 89 days. Mike disappeared as this guy was posting his problem for all to see.

"Stupid" is a great choice of words.

[Thremp]

There are a lot of illogical MB shills. That is what I find most annoying. I've actually used MB more recently as the volume has picked up (though they will likely comprise <.01 % of my volume on the year) and they have desirable xfer options (If they still do).

[todd73nj]

Looks like I will need to wait till next week (hopefully not much longer than that) - for the tracking # that was promised to me during this past week.

Still no response to my latest emails.

< Yawn >

[todd73nj]

Finally! 19 days! Just to get a tracking # for my check. lol I processed and RECEIVED 2 payouts from 5dimes in the time it took them to email me back.

Anyone that thinks this company is financially sound is sadly mistaken.

Still robbing Peter to pay Paul.

[justonetime]

FWIW, I am a non-US Matchbook player and I only started using them again recently when I transferred a 5-figure balance from CRIS shortly after the whole domain seizure last month. I have won a lot at Matchbook lately and have received Neteller payouts on the same day every time I have requested so far.

[Thremp]

So they have money and are using it to pay current customers instead of the players who've been owed for months? Awesome. Sounds like Apex.

[justonetime]

So from people in this thread, how much is owed total?

[9XL]

I am a US customer that is still owed by Matchbook. I received a partial payment in May, but am still waiting for the majority of it. I contacted MB a few weeks ago and they could not give me an update on when I would be paid. I then contacted SBR for help, but they told me their wasn't much they could do. A rep from MB finally called me last week and told me that arrangements were being made for me to be paid this week. Although I'm cautiously optimistic I'll be paid soon, waiting 2.5 months when I was told it would be within 30 days is unacceptable.

[todd73nj]

FWIW, I am a non-US Matchbook player and I only started using them again recently when I transferred a 5-figure balance from CRIS shortly after the whole domain seizure last month. I have won a lot at Matchbook lately and have received Neteller payouts on the same day every time I have requested so far.

So they have money and are using it to pay current customers instead of the players who've been owed for months? Awesome. Sounds like Apex.

Have you ever heard of it taking 19 days to get a tracking # to send an expedited check??

Thremp is correct in my opinion - they are paying their current customers - because you guys are the ones who are generating the commissions to pay me, and 9xl (comment below) and anyone else who is owed.

But the purpose of an exchange is to profit on their commissions. Obviously - the old Matchbook management had no player funds kept separately either. They did business this way also, otherwise everyone would have been paid already. And if the new MB management had a strong financial situation - everyone would have been paid in a much quicker manner than they were.

This speaks volumes to their financial situation. They have some money on hand that they are keeping to pay the day to day withdrawals. But no excess of funds.

If I had ever realized this about the old MB management, I would have been out of there a long time ago. I guess its my own fault for actually thinking someone in this industry was straight up.

If I had a choice where I would have my money as a non-US player. No brainer. BetFair. They match unreal amounts of money on every live event. Id be happy to pay the fees for what I feel would be increased account security.

I am a US customer that is still owed by Matchbook. I received a partial payment in May, but am still waiting for the majority of it. I contacted MB a few weeks ago and they could not give me an update on when I would be paid. I then contacted SBR for help, but they told me their wasn't much they could do. A rep from MB finally called me last week and told me that arrangements were being made for me to be paid this week. Although I'm cautiously optimistic I'll be paid soon, waiting 2.5 months when I was told it would be within 30 days is unacceptable.

I am 100% sure you will be paid. They have too much to lose by not paying. Would guys like Justonetime ever move money there if they heard someone has not been paid? I know I wouldnt. But they were/are clearly slow paying.

[Thremp]

Where are the apologists and other delusionals that we've been calling out for months? (This include paid MB promoters and disguised shills and other random people who don't understand facts.)

It sickens me that there isn't a newswire about this thievery. BM is paying faster.

[goombah]

Personally I think their grade should be upgraded. Matchbook does interbook transfers with almost all if not all the A+ SBR rated books. If the A+ rated books are not worried about their solvency not sure why we should be worried. I'm more comfortable with a large sum in Matchbook than I would at some of the B and B+ shops.

[durito]

Personally I think their grade should be upgraded. Matchbook does interbook transfers with almost all if not all the A+ SBR rated books. If the A+ rated books are not worried about their solvency not sure why we should be worried. I'm more comfortable with a large sum in Matchbook than I would at some of the B and B+ shops.

Yea and who cares that they are 3 months behind paying US players.

[d2bets]

Personally I think their grade should be upgraded. Matchbook does interbook transfers with almost all if not all the A+ SBR rated books. If the A+ rated books are not worried about their solvency not sure why we should be worried. I'm more comfortable with a large sum in Matchbook than I would at some of the B and B+ shops.

Don't you think it makes sense to wait until all U.S. players are paid in full?

[Monte]

Don't you think it makes sense to wait until all U.S. players are paid in full?

Maybe, but B- is awefully low for a shop that always paid fast before they pulled out of the U.S. and has some of the best odds out there..when i look at what shit is rated high at sbr for sure.

[goombah]

Don't you think it makes sense to wait until all U.S. players are paid in full?

Are you really worried because you think you won't get paid? I think everyone knows you'll get paid. I'd be able to sleep at night still with my balance in Matchbook knowing eventually I'll get my money.

Personally, my comfort with Matchbook is not affected by delays faced by US customers. It cannot be too easy to deal with USA, probably a lot of legal issues as well. On top of that, they really have little incentive to pay Americans out quickly. My guess is paying out Americans to them is probably akin to you getting one of your bills that you need to pay but company cannot do anything if you do not pay up in 30 days. Eventually you'll pay the bill but you don't need to pay the bill for at least the 30 days and maybe more.

[justonetime]

I received another same day 5k payout by Neteller yesterday from MB. I plan on reducing my exposure to them until there are no more outstanding US debts to be paid.

[todd73nj]

Personally I think their grade should be upgraded. Matchbook does interbook transfers with almost all if not all the A+ SBR rated books. If the A+ rated books are not worried about their solvency not sure why we should be worried. I'm more comfortable with a large sum in Matchbook than I would at some of the B and B+ shops.

Are you really worried because you think you won't get paid? I think everyone knows you'll get paid. I'd be able to sleep at night still with my balance in Matchbook knowing eventually I'll get my money.

Personally, my comfort with Matchbook is not affected by delays faced by US customers. It cannot be too easy to deal with USA, probably a lot of legal issues as well. On top of that, they really have little incentive to pay Americans out quickly. My guess is paying out Americans to them is probably akin to you getting one of your bills that you need to pay but company cannot do anything if you do not pay up in 30 days. Eventually you'll pay the bill but you don't need to pay the bill for at least the 30 days and maybe more.

You guys dont seem to get it. They are not a book. They are an exchange. They should be taking the commissions as profits - to pay their bills - or buy their boats - or whatever it is they are doing with them. ALL players money should be callable upon demand.

If the old MB management had the players funds separate - all would be paid by now. If the NEW MB management had come into this well funded - all would have been paid very quickly. There was a message from Matchbook Mike some 60 days into this saying 90% were paid. Of course he would exaggerate somewhat to make Matchbook seem well off, but lets say it was 75%. Why not 100%? Simple. They dont have the players money.

From my understanding from other threads, Book to Book transfers involves a level of credit between the books, and not immediate payment. And with Moneybookers and other companies as such - a merchant has an account with company. So once again, there is no immediate need for Cash outlay.

Now to make it even more interesting, they are paying with checks. Which is how I have always withdrawn from every book I have used. 5 dimes has no problem getting me a courier check in 5 days. Processed, Printed, Mailed, Delivered. Matcbook, for my situation, - under its new management - cant seem to handle this in now 20 days. For others, much longer.


Bottom line - they do not have player funds held securely. They came into this under funded - and are still scrambling for cash.

I received another same day 5k payout by Neteller yesterday from MB. I plan on reducing my exposure to them until there are no more outstanding US debts to be paid.

Id reduce my exposure for longer than that. Why not consider Betfair? They match on one tennis match what Matchbook matches on all their markets in a week.

[goombah]

You guys dont seem to get it. They are not a book. They are an exchange. They should be taking the commissions as profits - to pay their bills - or buy their boats - or whatever it is they are doing with them. ALL players money should be callable upon demand.

If the old MB management had the players funds separate - all would be paid by now. If the NEW MB management had come into this well funded - all would have been paid very quickly. There was a message from Matchbook Mike some 60 days into this saying 90% were paid. Of course he would exaggerate somewhat to make Matchbook seem well off, but lets say it was 75%. Why not 100%? Simple. They dont have the players money.

From my understanding from other threads, Book to Book transfers involves a level of credit between the books, and not immediate payment. And with Moneybookers and other companies as such - a merchant has an account with company. So once again, there is no immediate need for Cash outlay.

Now to make it even more interesting, they are paying with checks. Which is how I have always withdrawn from every book I have used. 5 dimes has no problem getting me a courier check in 5 days. Processed, Printed, Mailed, Delivered. Matcbook, for my situation, - under its new management - cant seem to handle this in now 20 days. For others, much longer.


Bottom line - they do not have player funds held securely. They came into this under funded - and are still scrambling for cash.



Id reduce my exposure for longer than that. Why not consider Betfair? They match on one tennis match what Matchbook matches on all their markets in a week.

You're assuming the delays is caused by funds or lack thereof which is your guess. My guess is legal reasons and processor issues. Who is right, noone really knows. If A+ books feel they have solid credit even with new management, I'm not going to question their judgement. I would be scared if the A+ books stopped doing interbook transfers with them. Your bottom line is just a wild guess.

[d2bets]

Maybe, but B- is awefully low for a shop that always paid fast before they pulled out of the U.S. and has some of the best odds out there..when i look at what shit is rated high at sbr for sure.

Well I would say once they pall U.S. players then they can be an A+. It shouldn't take much longer, so it doesn't seem appropriate to raise them now. And if it does take much longer, then it's not appropriate anyway. I'm not saying you shouldn't play there, it would just seem inappropriate to raise their rating while there are currently players going on 3+ months waiting for payment.

[justonetime]

Id reduce my exposure for longer than that. Why not consider Betfair? They match on one tennis match what Matchbook matches on all their markets in a week.

The US isn't the only country Betfair doesn't allow customers from.

[Brossy10]

i am the greatest player of blackjack ever

[the_situation]

You're assuming the delays is caused by funds or lack thereof which is your guess. My guess is legal reasons and processor issues. Who is right, noone really knows. If A+ books feel they have solid credit even with new management, I'm not going to question their judgement. I would be scared if the A+ books stopped doing interbook transfers with them. Your bottom line is just a wild guess.

US players should be blaming their lame government and not Matchbook. I agree they should be rated higher. They are paying all their current players within a day, and have some of the best odds available. That's all I and everyone that plays there right now cares about.

[9XL]

I am a US customer that was finally paid the rest of my balance this week. Anyone other Americans still out there waiting to get paid?

For those arguing they should be rated higher, they took 2.5 months to pay balances they promised would be paid within 30 days. Communication was non-existent. I contacted them on several occasions and they could not give me any time frame of when I would be paid. This is not the behavior of an A rated book.

That being said, I would play with them again if I could. There are enough benefits to an exchange like MB that it is worth putting up with the extra risk and annoyances.

[todd73nj]

You're assuming the delays is caused by funds or lack thereof which is your guess. My guess is legal reasons and processor issues. Who is right, noone really knows. If A+ books feel they have solid credit even with new management, I'm not going to question their judgement. I would be scared if the A+ books stopped doing interbook transfers with them. Your bottom line is just a wild guess.

When it takes 75 days to do a wire - what does that look like to you? Ive never seen a book take down the wire option. Have you? 90 days to send a courier check? What books have taken down courier check. 5 dimes gets me one in less than 5 business days.

Well I would say once they pall U.S. players then they can be an A+. It shouldn't take much longer, so it doesn't seem appropriate to raise them now. And if it does take much longer, then it's not appropriate anyway. I'm not saying you shouldn't play there, it would just seem inappropriate to raise their rating while there are currently players going on 3+ months waiting for payment.

SBR had them rated as a B- before the take over, correct?

And now it was clear that they did not have the players funds held securley to be all callable upon demand otherwise we wouldnt be having this conversation.

They still had excellent lines. SBR doesnt reduce their rating because they had no in game liquidity. They had a few close out issues and a few platform crash/downtime issues - but not to warrant them being a B- if they were really an A

So why were they a B- book? Maybe - and Id say definitely - SBR knows alot more about these companies than they actually can share with the public.

Matchbook was appropriately rated, looking back on it. And still is. Paying US players doest mean they have everyone elses funds on hand.

The US isn't the only country Betfair doesn't allow customers from.

Ah, I had no idea. I thought the US was the only country with laws that prohibited the use of Betfair

US players should be blaming their lame government and not Matchbook. I agree they should be rated higher. They are paying all their current players within a day, and have some of the best odds available. That's all I and everyone that plays there right now cares about.

I am a US customer that was finally paid the rest of my balance this week. Anyone other Americans still out there waiting to get paid?

For those arguing they should be rated higher, they took 2.5 months to pay balances they promised would be paid within 30 days. Communication was non-existent. I contacted them on several occasions and they could not give me any time frame of when I would be paid. This is not the behavior of an A rated book.

That being said, I would play with them again if I could. There are enough benefits to an exchange like MB that it is worth putting up with the extra risk and annoyances.

So when it takes them 2.5 months to pay 9XL, 2.5 months to pay me, 90 days to pay Cheezhead at the top of this page - they should be rated higher?

Why do other A+ rated books have no problem getting me a check in 4 days? I can request a wire from other books and it can be in my account in 72 hours.

Heck, when I was depositing to Matchbook - I could send a wire and it would be there in 48 hours. But their outgoing wires took 90 days?

This company has no money. They pay you out of another players deposit, while hoping to generate some income to pay the rest of the US players.

[goombah]

Todd, you're still rambling out of your ass. You're whole premise is that delay was caused by funds but you don't know shit and neither do I.

[noyb]

todd is annoyed he can't play at mb anymore and to soften his own regret he tells himself (and all of us) the company is in deep financial shit. if this helps for him, let him. it makes absolutely no sense taking over a company, and then throwing out a large part of your clientele without having enough funds to pay them. we know better, so who cares.

[jahpoker]

I wanted to post that MB contacted me today via email.
3 of my futures bets are now settled, and MB informed me that they will be sending me the proceeds (I am US based). Not sure the timing, but I do like the fact they were proactive and reached out to me on this.