Great Bill, thanks for the feedback.
From the time I started this thread, I said I was confident I would be paid by MATCHBOOK.
* What originally bothered me is how they keep changing the parameters and cant seem to get anything right. Originally they said only **********. But I under the ***** minimum. Finally they said they can process to a **** with a ****/**** ****, as I only use ****.
* Regarding the futures, First they said they would close my futures and pay me - which I went back and forth with them about in email and was completely fine with them closing them. They promised me that I would get a more than fair price.
* Then the about face - and telling me they would remain open - AND be handed off to some Antiguan agency that no one can provide any solid information about really bothered me. And that
* And to make things worse - they said at that point that only ONE withdrawal would be made at the close of my futures. So I would need to wait to get both the cash and futures at some other date.
* They then changed that policy to state that a **** withdrawal and then a second withdrawal when futures closed would be processed. **** balances would be paid out within 21 (and I assumed business days) days of the request date.
* Next they say they are not using this Antiguan Regulation thing - and passing the accounts to some lawyers to some lawyers as of March 31 instead.
* They then promised an email on April 1st with an account statement, etc. The only thing that came in that email was a new email address to contact them at, still @matchbook.com
* And then the most current comment from Matchbook telling me they can give me no time frame for when I will get the cash portion of my balance "Your withdrawal will be processed in the coming weeks. We are unable to provide an accurate time frame at the moment but rest assured you will receive your funds as soon as possible."
From the beginning, this has been nothing but a circus. This new management and their so called legal advisors dont seem to have much of a clue. Hence the reason they must have wanted an email interview with you as opposed to a direct one. Their live help and email correspondence are completely ambiguous.
I still feel I will get paid by them - but later rather than sooner. They could have done a much better job with communication - and getting ANYTHING correct without giving out false information.