Three weeks ago Youwager closed my account. First they delayed my bets by 15 seconds so they could move the line and offer me a worse price. Then finally they said they didn't want my action at all. I was up on them a good amount.
I couldn't even log in. I had to call and they explained to me they closed the account. They would open it for a few minutes for me to request my remaining funds. On October 23, I requested 8 withdrawals for a total of $17,335. They were supposed to send 3 withdrawals per 7 days. Just like my last withdrawals that I had requested there.
The first four payouts came, as expected. Four more to come. The next one should have been received today, November 13 (yesterday technically). It still hadn't arrived by the end of the day and I contacted live chat and "Cindy" told me, much to my surprise, they already sent them all! Cindy, we're going to have a problem.
I received 4 of the 8 withdrawals. Cindy gave me details of the other withdrawals that were sent. The dates and BTC address. The other 4 were sent to a different BTC address which is not mine. Youwager sent two withdrawals on October 24 and two on October 25. Of those, only one came to my own BTC address.
It doesn't add up. Somehow the address for some of the payouts was changed. Even though I was only given access to my account for 10 minutes to request those withdrawals. I had to confirm the payout codes calling from my registered phone number. And somehow, somebody got Youwager to send 4 payouts in 2 days, when their policy is to send 3 payouts in 7 days.
I have no idea how this happened. A supervisor is supposed to call me tomorrow. I found one similar case at another forum, but for a much smaller amount, and it was two years ago. Does anyone else know about this happening at Youwager? Live chat just asks for your username and password, so it doesn't feel like the most secure book.
I couldn't even log in. I had to call and they explained to me they closed the account. They would open it for a few minutes for me to request my remaining funds. On October 23, I requested 8 withdrawals for a total of $17,335. They were supposed to send 3 withdrawals per 7 days. Just like my last withdrawals that I had requested there.
The first four payouts came, as expected. Four more to come. The next one should have been received today, November 13 (yesterday technically). It still hadn't arrived by the end of the day and I contacted live chat and "Cindy" told me, much to my surprise, they already sent them all! Cindy, we're going to have a problem.
I received 4 of the 8 withdrawals. Cindy gave me details of the other withdrawals that were sent. The dates and BTC address. The other 4 were sent to a different BTC address which is not mine. Youwager sent two withdrawals on October 24 and two on October 25. Of those, only one came to my own BTC address.
It doesn't add up. Somehow the address for some of the payouts was changed. Even though I was only given access to my account for 10 minutes to request those withdrawals. I had to confirm the payout codes calling from my registered phone number. And somehow, somebody got Youwager to send 4 payouts in 2 days, when their policy is to send 3 payouts in 7 days.
I have no idea how this happened. A supervisor is supposed to call me tomorrow. I found one similar case at another forum, but for a much smaller amount, and it was two years ago. Does anyone else know about this happening at Youwager? Live chat just asks for your username and password, so it doesn't feel like the most secure book.