All Heritage and Wagerweb Issues

[Optional]

we have an ample amount of satisfied accounts that give prove that we always TRY OUR BEST TO do what is right for the customer.

And we have an ample amount of unfairly treated customer reports in this thread alone to know without doubt that Heritage does not actually do what is right for anywhere near enough customers in real life.

Ask Djcollette above if they agree with your claim... or will you keep ignoring that one as you have been so far?


Time for marketing shill, but no time to address an actual unfairly treated customer it seems Heritage Insider.

[2Sweeet]

If you wanted to do right by the players Gabe would of been fired 5 years ago. It's sad to see a guy with a short man complex ruin a once great brand. Heritage Insider isn't the enemy here he's actually a honest guy. Others there aren't and when you let the monkeys run the zoo u get shit thrown at u. Offshore is a dying breed, it's sad but true they can't even compete with the Legal shops that deal 30 cent baseball Lines because of shit like this and thieves Like Jazz Sports. Get rid of Gabe but u wont cuz u can't. Maybe buy him some high heels

[noflexzone]

Been close to 48 hours without a payout from these guys when they advertise within 24 hours.

[noflexzone]

Been close to 48 hours without a payout from these guys when they advertise within 24 hours.

I was paid but then limited to $25/$50 on most wagers.

[94dc4]

Live bet 2nd set. Tried to cash out multiple times in 3rd set and take the profit but heritage now takes FOREVER to cash out live bets and non settled. Then Ofner instantly retired after getting broken. Bet just sitting in limbo but guessing it’s gonna be a voided deal. I can’t find heritages rules in this but I feel like this has happened in the past?

[Mike78]

Yes, they are stealing Here is one of their methods: They will "accidentally" grade a bet (usually a prop bet) incorrectly (winner graded as a loser). Normally, when a bet is graded wrong, the bet is just corrected for everybody But that's not the case at Heritage. If you call them to tell them they graded your winning bet as a loser, they will correct it-- but they only correct your wager, not ALL wagers that were graded as a loss. It only gets corrected if you call. I thought that their software would have to correct ALL wagers, but that's not the case. I bet a lot of props and had to call many times (usually the next day) about a win graded as a loss. It was a regular problem, but I never had a loser graded as a winner. (What a shock)

Check your wagers daily to see that they were graded correctly Do not assume that somebody else will call and Heritage will then correct everybody's wager. I posted earlier about a friend having bet the same prop and he told me he called them to correct it--but mine was still graded as a loss a day later. I had to also call to get my bet corrected.

Heritage is no longer the trusted book it once was.

Thanks for the reminder! I just had a player prop graded incorrectly and needed to contact them to correct it.

Honestly, these player prop grading errors don't happen a lot to me at Heritage. But, equally honestly, in the several years I've been with them I've never had a losing bet graded incorrectly. Never. If these grading errors were just due to random circumstances, you'd think the ratio would be closer to 50/50 as opposed to 0/100.

[Chiefs83]

Heritage just limited me to $25 across the board and took away all my perks like contests, cashback, etc.

[Optional]

Heritage just limited me to $25 across the board and took away all my perks like contests, cashback, etc.

You must be just too good for them Chiefs.

I'd guess they will try to drive every winner out, close to new signups, and bleed their selected targets dry.

Probably toward the end of next football season is my prediction.

[Optional]

Thanks for the reminder! I just had a player prop graded incorrectly and needed to contact them to correct it.

Honestly, these player prop grading errors don't happen a lot to me at Heritage. But, equally honestly, in the several years I've been with them I've never had a losing bet graded incorrectly. Never. If these grading errors were just due to random circumstances, you'd think the ratio would be closer to 50/50 as opposed to 0/100.

Yes you would.

Not just think it though, we can be sure it should be 50/50 if it was random errors. You know? By having completed middle school level math

[Chiefs83]

Now all my futures on the Men’s College World Series have been Voided after they had already been graded correctly. Cost me $400. Balance went from around 1385 to 975. Now they are telling me I still have to compete my $1000 rollover from my $1000 in deposits @ $25 limits across the board. Oh hell no

When I made this deposit I had full limits. Now you wanna change it after my deposit and after you have Voided all my wagers. Essentially I haven’t even wagered yet and you changed my limits to peanuts. I’m trying to make $$$ that’s why I bet. I don’t bet for $25 it’s pointless.

[Optional]

Now all my futures on the Men’s College World Series have been Voided after they had already been graded correctly.

Maybe try PMing Heritage Insider and seeing if he can help look into whats going on there?

https://www.sportsbookreview.com/forum/pmchat/chat?aboutNodeid=29876936&toUserid=234689

[Chiefs83]

Worst of all I’m hedging the whole time on other sites for what. My future hits and I don’t even get paid

All my wagers except 2 were made on June 15th and 16th so I don’t know how they are allowed to Void LSU (+225)

I had made 2 wagers on June 19th for $50 & $62 that I might agree with that were stale. The other $900 in wagers I don’t agree with.

[Chiefs83]

I PM Heritage Insider maybe he can help

[noflexzone]

Heritage just limited me to $25 across the board and took away all my perks like contests, cashback, etc.

Same here, also had like $200 in FP that was taken away from me as well.

[Chiefs83]

Just got limited to $2 when I tried to bet baseball overnight this is laughable

[Optional]

Worst of all I’m hedging the whole time on other sites for what. My future hits and I don’t even get paid

All my wagers except 2 were made on June 15th and 16th so I don’t know how they are allowed to Void LSU (+225)

I had made 2 wagers on June 19th for $50 & $62 that I might agree with that were stale. The other $900 in wagers I don’t agree with.

It sounds like maybe someone saw you had hit some stale lines, got personal about it, and decided to punish you.

Seems to be the way of Gabe to do stuff like that.

Hopefully Heritage Insider decides to argue for them to do the right thing and pay you out for all valid bets and just boot you like an honest operator should if they dont want your business.

[Chiefs83]

My issue is all my LSU futures that were made on June 15 & 16
Normal odds were +200 at most books. They are offering +225.
Thats too small a descrepency to be called a bad line. Maybe you made it that way to attract action. You can’t go back after they have won and claim bad line when normal price is +200 & your offering +225

[Chiefs83]

Tried to bet another 25 on a different player prop for the nba draft & now limited to 25 on the whole draft

[Optional]

My issue is all my LSU futures that were made on June 15 & 16
Normal odds were +200 at most books. They are offering +225.
Thats too small a descrepency to be called a bad line. Maybe you made it that way to attract action. You can’t go back after they have won and claim bad line when normal price is +200 & your offering +225

Agree. 12.5% is not enough difference to be clawing any bets back as bad lines.

[Heritage Insider]

Hi Chiefs83, please get in touch with Heritage CSD and will be happy to address your case.

[Chiefs83]

Thanks will call when I get off work

[Chiefs83]

Just got off the phone with them and all they said was the line department has the right to void the bet. That wasn’t what I’m looking for at all. Can you be a little more specific or give an ext or contact name that will be more helpful.

[Optional]

Just got off the phone with them and all they said was the line department has the right to void the bet. That wasn’t what I’m looking for at all. Can you be a little more specific or give an ext or contact name that will be more helpful.

Sure they have to right to void if there is a proper reason.

The bad part is that they have so little respect for customers they think YOU have no right to be told why they are taking your money. Even when there is no obvious reason like here.

[noflexzone]

Their payout timing is becoming concerning - they keep lowering the available amount you can withdraw daily/weekly. It has been over 72 hours and withdrawal is still pending.

[Chiefs83]

Update: Thanks to Heritage Insider all my LSU wagers were regraded as a winner.

[Optional]

Update: Thanks to Heritage Insider all my LSU wagers were regraded as a winner.

Good to hear

[5918mike]

Anyone else lose the 8th free deposit offer, it's no longer in my account menu?

[capitalist pig]

Anyone else lose the 8th free deposit offer, it's no longer in my account menu?

I’ve still got the 8 th deposit thing, but they took away my monthly cash back on wagers after paying Junes cash back, I had a good run in June and cashed out completely which they did pay in a few hours, did anyone else have the cash back thing taken away?

[5918mike]

I’ve still got the 8 th deposit thing, but they took away my monthly cash back on wagers after paying Junes cash back, I had a good run in June and cashed out completely which they did pay in a few hours, did anyone else have the cash back thing taken away?

I sill have cashback, the last 3 scratch cards have been free spins, I don't even bother with it anymore.

[ThaWoj]

I sill have cashback, the last 3 scratch cards have been free spins, I don't even bother with it anymore.

Yes I get the scratch card free spins also every time. Limited to $10 max winnings on each of the 2 slots. Sometimes I get less than a dollar. Last time I had a big win on one of them but because of the $10 rule that's all I got.

[Chiefs83]

I don’t get anything all cashback, scratch cards, contests, even there Bitcoin boost promo been taken away from me

[SpringHeelJack]

I got off wagerweb recently..that site design I didn't care for...IDK no real good bonuses either

[Chiefs83]

Wagerweb treats me way better

[KTrap318]

Hello,

I was not paid my winning bets during college bowl season and am still waiting on a response. I made several bets on both teams to score in the 1st Quarter and the bets were all voided after several days and than I was moved to bet105 as they deemed me a “Sharp” bettor. Also, the winning bets were voided and the losing bets were kept as losers which is unfair. My account 131834 . I also sent an email to bookmakers review on 1-3-24 and who is supposed to be the governing body over offshore accounts. Can Heritage Insider do the right thing and pay me my winnings? Thx.

[Optional]

Hello,

I was not paid my winning bets during college bowl season and am still waiting on a response. I made several bets on both teams to score in the 1st Quarter and the bets were all voided after several days and than I was moved to bet105 as they deemed me a “Sharp” bettor. Also, the winning bets were voided and the losing bets were kept as losers which is unfair. My account 131834 . I also sent an email to bookmakers review on 1-3-24 and who is supposed to be the governing body over offshore accounts. Can Heritage Insider do the right thing and pay me my winnings? Thx.

Have you sent him a private message through the forum?