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  • nbaguy23
    SBR Rookie
    • 11-18-24
    • 46

    #351
    Originally posted by Brooklyn Dick
    There is no new management at Betcris/Bookmaker, and there lies the problem.They got rid of more than half the staff. Eliminated any way of calling. No response to Emails for weeks.

    Any way they can save money is in effect ever since the US legalized Sports betting. It is what it is.
    Ironic sounds like they're operating just like a U.S company nowadays then lol
    Comment
    • wombat
      SBR MVP
      • 11-23-20
      • 1022

      #352
      Bookmaker 100% bonus for December

      Just FYI, Bookmaker is offering a 100% freeplay bonus through the month of December. You can utilize it three times.
      Comment
      • teacher10
        SBR MVP
        • 08-28-18
        • 1821

        #353
        Originally posted by wombat
        Just FYI, Bookmaker is offering a 100% freeplay bonus through the month of December. You can utilize it three times.
        It seems the promo is only available if you deposit via CC. I wonder why not BTC.
        Comment
        • wombat
          SBR MVP
          • 11-23-20
          • 1022

          #354
          Mine shows up for crypto and cc.
          Comment
          • Chiefs83
            SBR MVP
            • 08-01-16
            • 2742

            #355
            Is there a promo code, mine doesn’t show up
            Comment
            • teacher10
              SBR MVP
              • 08-28-18
              • 1821

              #356
              No code but you do have to click on claim bonus to see what's available. No go for me in crypto.

              Comment
              • wombat
                SBR MVP
                • 11-23-20
                • 1022

                #357
                Possibly diamond status customers get the choice of crypto or cc for the bonus.
                Comment
                • nbaguy23
                  SBR Rookie
                  • 11-18-24
                  • 46

                  #358
                  Originally posted by nbaguy23
                  Greetings all!

                  Hoping I can get some advice here. I've periodically lurked this board for a few years now (often comes up on google searches when I search up any book I play- betonline, bov, betdsi, betus, etc). I've been stuck in the KYC loop with bookmaker now since spring and occasionally look up if anyone has had any issues to my extreme and found this thread. https://www.sportsbookreview.com/for...eone-help.html

                  I'm not here to call bookmaker a scam, they're 100% not. I've seen them on oddsjam and seen plenty of others using them and heard mostly only good things. I had no issues with them the 2 months I was on there and next to Betonline think they're one of the most user friendly books when it comes to customer service/not limiting high rollers. I'll attach some screenshots of the finances of my account. Long story short, was working with a pretty big bank roll after a successful NFL/NBA season (on other books) and noticed bookmaker was one of the books with massive movements before games, as well as favorable lines for players out of break. Follow lines during the Sunday/Monday night football games this week and you'll see what I mean! I had a lot of up and down luck with this book and had built a 90k balance (from about 70k total deposits)

                  Fast forward to last April when my account had become disabled shortly after my trip to Spain (returning back to the states). I had given Bookmaker live chat a heads up I would be in a different country and they said they would notate my account. I understand Spain is on the restricted country list but they said it was fine as long as I'm a U.S resident. They've never expressed any concern with my play/activity or even location but I did get the account disabled out of the blue and instructed to contact kyc@bookmaker.eu. Similar to the thread I referenced, asked to jump through multiple hoops until I could no longer get a reply from them. My 20+ attempts at live chats went from "there's no time frame" to "you have to wait for them". It's been 7 months. I did read someone say suggest calling in and talking to a manager but I can't find a number for bookmaker, only justbet (which I believe to be a sister site). It didn't appear that Stephon from the other thread got a reply until he was pretty upset/sent them a twitter post lol which isn't really my style but I'm desperate at this point. Of course being "out" 90k hasn't been the best feeling but I still am maintaining a healthy bankroll thankfully on mainly other offshores that have been doing well (as well as this crypto pump!). Getting what's rightfully mine in any facet would be a big help.

                  I do think this is a situation where I need the attention of the right person/team/entity as it seems that kyc email has just stopped responding to me, no matter what I say. They even asked to schedule an interview at first which I obliged and then they never responded with a time. Thank you all.

                  Not quite sure how to upload pics on here if anyone can assist quick (I see the insert image button but it my links aren't showing in post preview. I can do gyazo links too, sorry!
                  Hate to hijack this thread but still haven't heard back from Bookmaker KYC at all despite reaching out to some new contacts there. Anyone else have any suggestions/contacts?
                  Comment
                  • MissV
                    SBR Rookie
                    • 12-10-24
                    • 26

                    #359
                    Bookmaker.eu KYC no answer

                    Hello everyone!

                    So, here's my situation.I registered an account in mid-October.I had no winnings, I made deposits of 3-4k per week.On November 18, I decided to try to make a withdrawal. To make a withdrawal, I sent my ID for verification, and a few hours later the document was accepted.I received the 7k withdrawal a few hours later! LTC.After that, my lucky streak began)The balance increased to 70k.On November 25, I ordered a withdrawal of 25k, and a few hours later the money was in the wallet!!!But at the beginning of December, I couldn't log into my account.In the chat, they told me to send a photo of my ID, a photo with my ID, a photo with a sheet of paper with today's date.I sent all the documents on the same day. To the email kyc@bookmaker.eu7 days have passed. No response, the account is blocked.In the chat, they say that verification has no time frame)))I write requests to kyc@bookmaker.eu - no response. I've written 3 times already.

                    Has anyone had this? What should I do? I'm already worried about my money.
                    Last edited by MissV; 12-10-24, 01:23 AM. Reason: edit
                    Comment
                    • Brooklyn Dick
                      SBR MVP
                      • 09-12-08
                      • 1067

                      #360
                      If you are a US citizen there is nothing you can do and they know it. They are an Illegal operation in the US.
                      Comment
                      • Optional
                        Administrator
                        • 06-10-10
                        • 60708

                        #361
                        Originally posted by Brooklyn Dick
                        If you are a US citizen there is nothing you can do and they know it. They are an Illegal operation in the US.
                        Have you come up with the law you claim makes them an illegal business yet?

                        Have you asked the NFL, MLB or IBIA why they are official partners with a business you keep saying is illegal?

                        Your arrogance is showing. USA does not make laws for foreign businesses... you know, the same as the Australian govt can't tell Twitter what to do... just because they still try doesn't make Twitter illegal either.
                        .
                        Comment
                        • Brooklyn Dick
                          SBR MVP
                          • 09-12-08
                          • 1067

                          #362
                          [QUOTE=Optional;31374062]Have you come up with the law you claim makes them an illegal business yet?

                          Have you asked the NFL, MLB or IBIA why they are official partners with a business you keep saying is illegal?

                          For decades, state-regulated brick and mortar sportsbooks in Nevada offered the only legal sports betting in the U.S. However, with the advent of the internet, illegal bookies have taken advantage of lax or even non-existent laws in places like Antigua, Costa Rica, Latvia, and Panama to set up online sportsbooks that target American customers. These sportsbooks are illegal in the United States and prey on unsuspecting Americans, despite claims of regulation and licensure in their home countries. In the wake of the Supreme Court decision in Murphy v. NCAA and more than half of the states legalizing sports betting, these unscrupulous operators continue to take advantage of the unsuspecting public.
                          Sports betting, like all other forms of gambling, is highly regulated at the state level. Each state in the country can decide if and to what extent it will permit gambling. Since the decision in Murphy v. NCAA, 35 states plus the District of Columbia have legalized sports betting. Each of these states have established rigorous licensing regimes to ensure game integrity and consumer safety. Sportsbooks and bookies that offer sports betting outside of these licensing regimes – whether in person or online – are illegal.


                          Bookmaker has NO license to operate in the US, thus they are ILLEGAL. Betcris is licensed in other jurisdictions but failed in an attempt to get licensed in the US.









                          Last edited by Brooklyn Dick; 12-10-24, 12:19 PM.
                          Comment
                          • Optional
                            Administrator
                            • 06-10-10
                            • 60708

                            #363
                            Originally posted by Brooklyn Dick
                            Bookmaker has NO license to operate in the US, thus they are ILLEGAL.
                            Can you quote the law? Or not?

                            You or some website throwing around the illegal moniker proves nothing.


                            And have you warned the NFL this group of companies they have partnered with is illegal or not???

                            Anyway, you're wrong pal. Time to stop blowing smoke and BS to support your hate campaign. Plenty of valid criticisms you could make without needing to repeat your lie over and again.
                            .
                            Comment
                            • Optional
                              Administrator
                              • 06-10-10
                              • 60708

                              #364
                              Originally posted by Brooklyn Dick
                              illegal bookies have taken advantage of lax or even non-existent laws in places like Antigua, Costa Rica, Latvia, and Panama
                              Also, funny for you to mention Antigua, when they won a case ruling that the US govt was the only party acting illegally when DOJ tried to shut out bookmakers from the island.

                              "Antigua and Barbuda won compensation from the United States in a long-running trade dispute about gambling [...]

                              A World Trade Organization (WTO) arbitration panel granted Antigua's request to levy trade sanctions on U.S. intellectual property, prompting concern from Washington.


                              The WTO panel said Antigua was entitled to compensation of $21 million (10.6 million pounds) a year from the United States for being shut out of the U.S. online gambling market."


                              .
                              Comment
                              • Brooklyn Dick
                                SBR MVP
                                • 09-12-08
                                • 1067

                                #365
                                This law is still current and enforced unless you have a license to operate in a State.

                                31 USC SUBTITLE IV, CHAPTER 53, SUBCHAPTER IV: PROHIBITION ON FUNDING OF UNLAWFUL INTERNET GAMBLINGFrom Title 31—MONEY AND FINANCESUBTITLE IV—MONEYCHAPTER 53—MONETARY TRANSACTIONS

                                http://uscode.house.gov/view.xhtml?req=granuleid%3AUSC-prelim-title31-chapter53-subchapter4&edition=prelim

                                Is betting a federal crime?





                                In the United States, legal gambling on sports, horse races, and other betting events is regulated by the federal and state governments. People who illegally gamble using “bookies” have been booming for decades. However, the US government is more concerned with illegal gambling businesses, not individuals.

                                DO YOU CLAIM BOOKMAKER HAS A LICENSE TO OPERATE IN THE US? We both know they don't.




                                Last edited by Brooklyn Dick; 12-10-24, 12:39 PM.
                                Comment
                                • Optional
                                  Administrator
                                  • 06-10-10
                                  • 60708

                                  #366
                                  Originally posted by Brooklyn Dick
                                  This law is still current and enforced unless you have a license to operate in a State.

                                  31 USC SUBTITLE IV, CHAPTER 53, SUBCHAPTER IV: PROHIBITION ON FUNDING OF UNLAWFUL INTERNET GAMBLINGFrom Title 31—MONEY AND FINANCESUBTITLE IV—MONEYCHAPTER 53—MONETARY TRANSACTIONS

                                  http://uscode.house.gov/view.xhtml?req=granuleid%3AUSC-prelim-title31-chapter53-subchapter4&edition=prelim

                                  Is betting a federal crime?





                                  In the United States, legal gambling on sports, horse races, and other betting events is regulated by the federal and state governments. People who illegally gamble using “bookies” have been booming for decades. However, the US government is more concerned with illegal gambling businesses, not individuals.




                                  That law makes it illegal for licensed financial institutions to transfer money for the purpose of gambling.

                                  No mention of foreign bookmakers being illegal or subject to that law.


                                  There is also no law on the books that says you can't choose to bet anywhere you want.


                                  You know why? Because it would be illegal under international law.


                                  Why are you so desperate to support the idea that end users should be restricted in choice?

                                  Like I said, plenty of angles to attack offshore books without the complete lie that all foreign books are illegal. That is the same lie that the powers that be have been using to trick/scare you for years.
                                  .
                                  Comment
                                  • Brooklyn Dick
                                    SBR MVP
                                    • 09-12-08
                                    • 1067

                                    #367
                                    OK since you mentioned JD Duarte here is a quote from him.

                                    Betcris is not licensed in the U.S., and according to CEO JD Duarte, has not taken bets from anyone in the U.S. since 2007, after a federal law was put in place targeting the monetary transactions involving online gambling.Jul 17, 20

                                    Explain that. I can, you are a bright guy figure it out yourself. I am done here.
                                    Comment
                                    • MissV
                                      SBR Rookie
                                      • 12-10-24
                                      • 26

                                      #368
                                      Can someone tell me how to get a response from kyc@bookmaker.eu?)))
                                      Comment
                                      • Optional
                                        Administrator
                                        • 06-10-10
                                        • 60708

                                        #369
                                        Originally posted by Brooklyn Dick
                                        OK since you mentioned JD Duarte here is a quote from him.

                                        Betcris is not licensed in the U.S., and according to CEO JD Duarte, has not taken bets from anyone in the U.S. since 2007, after a federal law was put in place targeting the monetary transactions involving online gambling.Jul 17, 20

                                        Explain that. I can, you are a bright guy figure it out yourself. I am done here.
                                        Explain what?

                                        You need to explain which law you claim they are "illegal" under.

                                        It just does not exist Dick. You've been misled if you think there is one.



                                        What do you think about the USA being sanctioned for illegally messing with Antigua bookmakers?

                                        "Explain that"?


                                        And you definitely should be done here. You are desperately trying to misinform people. So yes please, stop it.
                                        .
                                        Comment
                                        • Optional
                                          Administrator
                                          • 06-10-10
                                          • 60708

                                          #370
                                          Originally posted by MissV
                                          Can someone tell me how to get a response from kyc@bookmaker.eu?)))
                                          Their security people normally don't discuss KYC or give updates.

                                          They often take a week or so.

                                          What country are you in? That could provide an option.


                                          You also could try submitting a complaint to OSGA here:
                                          .
                                          Comment
                                          • MissV
                                            SBR Rookie
                                            • 12-10-24
                                            • 26

                                            #371
                                            Originally posted by Optional
                                            Their security people normally don't discuss KYC or give updates.

                                            They often take a week or so.

                                            What country are you in? That could provide an option.


                                            You also could try submitting a complaint to OSGA here:
                                            I'm from Estonia.
                                            Comment
                                            • nbaguy23
                                              SBR Rookie
                                              • 11-18-24
                                              • 46

                                              #372
                                              Originally posted by Brooklyn Dick
                                              OK since you mentioned JD Duarte here is a quote from him.

                                              Betcris is not licensed in the U.S., and according to CEO JD Duarte, has not taken bets from anyone in the U.S. since 2007, after a federal law was put in place targeting the monetary transactions involving online gambling.Jul 17, 20

                                              Explain that. I can, you are a bright guy figure it out yourself. I am done here.
                                              I know I'm a noob here and all but. I don't see what legalities/jurisdictions have to do with the book's KYC process. From what I've read and heard in circles, Bookmaker is a legit book and doesn't mistreat players from other countries. They're probably one of the few books I've seen that doesn't have absurdly low withdraw limits (heritage, mybookie) either. I think it's an internal problem with them rather than the law.
                                              Comment
                                              • Idropthooties
                                                SBR Rookie
                                                • 12-11-24
                                                • 14

                                                #373
                                                Betonline,bookmaker,or any other offshore

                                                Im just curious as i stroll through the forums and post i see alot of kyc for bookmaker that isnt good i just want to know what is truly the best offshore sportsbook that have high limit's low juice and the CRYPTO payouts are guaranteed without no 2+ month kyc bull💩
                                                Comment
                                                • MissV
                                                  SBR Rookie
                                                  • 12-10-24
                                                  • 26

                                                  #374
                                                  My story with bookmaker.eu - documents were sent 10 days ago. No answer. Waiting and hoping)
                                                  Comment
                                                  • Idropthooties
                                                    SBR Rookie
                                                    • 12-11-24
                                                    • 14

                                                    #375
                                                    Originally posted by MissV
                                                    My story with bookmaker.eu - documents were sent 10 days ago. No answer. Waiting and hoping)
                                                    From what im seeing bookmaker is just some kyc bullshit shitty customer service idk why it take 10 days to verify somebody shit suck
                                                    Comment
                                                    • Idropthooties
                                                      SBR Rookie
                                                      • 12-11-24
                                                      • 14

                                                      #376
                                                      Originally posted by MissV
                                                      My story with bookmaker.eu - documents were sent 10 days ago. No answer. Waiting and hoping)
                                                      Please keep us updated
                                                      Comment
                                                      • MissV
                                                        SBR Rookie
                                                        • 12-10-24
                                                        • 26

                                                        #377
                                                        Originally posted by Idropthooties
                                                        Please keep us updated
                                                        Of course. No answer from kyc@bookmaker.eu
                                                        Comment
                                                        • nbaguy23
                                                          SBR Rookie
                                                          • 11-18-24
                                                          • 46

                                                          #378
                                                          Betonline seems to have the least amount of bs imo and I've tried most all of them!
                                                          Comment
                                                          • garyking
                                                            SBR Wise Guy
                                                            • 01-18-07
                                                            • 684

                                                            #379
                                                            Been at both Bookmaker and Justbet for years.
                                                            So long I can't even remember if I did a KYC.
                                                            Certainly not recently and they just keep paying within an hour.
                                                            Comment
                                                            • EasyTiger
                                                              SBR High Roller
                                                              • 02-21-09
                                                              • 151

                                                              #380
                                                              Wow, has SBR devolved into bashing some of the most respectable books in the industry, ever? This place used to be a source of truth.
                                                              Comment
                                                              • wombat
                                                                SBR MVP
                                                                • 11-23-20
                                                                • 1022

                                                                #381
                                                                Bookmaker has the highest limits of all the offshore books by far for both live and pregame betting.

                                                                For established accounts, they pay five digit payouts like clockwork with no questions asked. Always in your wallet within an hour. Can’t speak for new accounts. There must be some serious KYC issues for them to delay your payout.
                                                                Comment
                                                                • Idropthooties
                                                                  SBR Rookie
                                                                  • 12-11-24
                                                                  • 14

                                                                  #382
                                                                  Originally posted by EasyTiger
                                                                  Wow, has SBR devolved into bashing some of the most respectable books in the industry, ever? This place used to be a source of truth.
                                                                  I hate dumb fck like u who cares if they the most respectable that is the fcking truth dumbass they take months of kyc and take people money and prolong paying read every SBR fckn thread dumbass everything i said was the truth you have to put pressure on bookmaker just to get paid dumb fck betonline simply better that take wayyy more action than bookmaker
                                                                  Comment
                                                                  • Idropthooties
                                                                    SBR Rookie
                                                                    • 12-11-24
                                                                    • 14

                                                                    #383
                                                                    This is also true and also untrue plenty of og accounts said they part ways with bookmaker cause they fcked them over
                                                                    Comment
                                                                    • Idropthooties
                                                                      SBR Rookie
                                                                      • 12-11-24
                                                                      • 14

                                                                      #384
                                                                      This is also true and also untrue plenty of og accounts said they part ways with bookmaker cause they fcked them over
                                                                      Comment
                                                                      • wombat
                                                                        SBR MVP
                                                                        • 11-23-20
                                                                        • 1022

                                                                        #385
                                                                        Bookmaker is very liberal with their bonus policies and have the highest limits which is why they are strict on the KYC process. They are the only book I know that allows you to withdraw your balance and then deposit it again a minute later while still applying the bonus. Every book I know requires you to deposit that balance back before you can get a bonus again.

                                                                        I know it’s hard to get in initially but once you’ve cleared their KYC process, they are the top offshore book in regards to limits and ease of payouts. Betonline and Heritage are solid but you can’t get anywhere near the limits of Bookmaker.
                                                                        Last edited by wombat; 12-13-24, 06:25 PM.
                                                                        Comment
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