All BetDSI Problems

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  • GradyFuson
    replied
    Originally posted by Crusherrr
    I deposited 1000 and had 1500 in bonus funds. Lost the bonus balance but spun the 1k cash balance into 20k now. Only placed a few all in bets.

    Should I expect any issues on getting paid once my rollover is done?

    Ive had this DSI account for many years and I opened it before the 2017 rules change where newer accounts are capped to 10k payout on bonus balance.

    Make sure that you are actually meeting the roll. All in bets may only qualify for $100 towards the roll.... If you even have to meet the roll because you lost the bonus balance lol!! What a mess they are. You can ask CS and if you get the answer you want be sure to save it.

    Leave a comment:


  • Four33
    replied
    Originally posted by Crusherrr
    I deposited 1000 and had 1500 in bonus funds. Lost the bonus balance but spun the 1k cash balance into 20k now. Only placed a few all in bets.

    Should I expect any issues on getting paid once my rollover is done?

    Ive had this DSI account for many years and I opened it before the 2017 rules change where newer accounts are capped to 10k payout on bonus balance.
    They charged me a fee to withdrawal last time thru btc.

    Leave a comment:


  • Crusherrr
    replied
    I deposited 1000 and had 1500 in bonus funds. Lost the bonus balance but spun the 1k cash balance into 20k now. Only placed a few all in bets.

    Should I expect any issues on getting paid once my rollover is done?

    Ive had this DSI account for many years and I opened it before the 2017 rules change where newer accounts are capped to 10k payout on bonus balance.

    Leave a comment:


  • EveryMothersSon
    replied
    thanks for response, Grady

    Leave a comment:


  • GradyFuson
    replied
    IT IS NOT THE WAY OTHER BOOKS DO THINGS!

    DSI is a mess, they add rules on top of rules and often even their CS agents are confused about the rules.

    I did happen to know that you have to use the bonus balance to meet the roll, but I don't blame you for getting that wrong.

    They added that rule about $100 counting towards the rollover if you take a bonus of over $1000 on the same day that I made a deposit and got a bonus from them. I ended up having to meet a rollover of over 100k $100 at a time.

    They also added the rule about how much you could cash out after my deposit... but it didn't matter since I had lost so much just blind betting the boar to try to get through the roll.

    In fairness, I think it might be a decent book to play at if you don't take a bonus, they hang some square numbers sometimes... but I'm never going back.

    Leave a comment:


  • EveryMothersSon
    replied
    I have had my share of books I dealt with, but I am just now realizing (after some torturous chat sessions) that for a bet to "count" towards rollovers (in tihs case, a 20 times rollover) with BetDSI, anyway, that one has to bet FROM the bonus balance, and not the regular balance. were you all aware of this? is this the way other books do this? very misleading IMO. I have been primarily making bets from my regular balance

    Leave a comment:


  • milwaukee mike
    replied
    "new dsi" screwed me over too

    gave me one of those ridiculous rollovers and then reduced my max bet to $25 if i remember right

    i think i grinded out over 1000 bets just to clear a rollover, what a joke

    Leave a comment:


  • HedgeHog
    replied
    Shit book since they left the Bookmaker family. Out of the blue they gave me a no deposit bonus which I completed, but they wouldn't pay out anything. They claimed it was a mistake to send me the offer in the first place. It was just a matter of a few hundred bucks but it bothers me to this day. They've done this to others too. Most lose on this offer and may re-up based on the apparently good will gesture. The ones that profit from it, myself included, got stiffed. Long story short, avoid the new DSI.

    Leave a comment:


  • Crusherrr
    replied
    One of my very close friends ran into an issue where he ran his bonus balance up to $30,000. They put a new rule in like 2 years ago where you forfeit the balance over $10,000. He completed the rollover and had to forfeit $20,000 which he won. His deposit was like $2,000 so it's not like he hit some super longshot parlay or anything crazy. Was just normal betting. If he had won it in his cash balance and not the bonus balance (they are separate) he'd have been fine. Makes no sense and seems like a silly way for them to trap players who run up a balance.

    Leave a comment:


  • captrobey
    replied
    Originally posted by Husker36
    I've been using BetDSI off and on for about 20 years. Overall it's been a good experience. However, I wanted to share a recent experience which resulted in me walking away from that site.

    I just made a small deposit of $100 and received a 150% bonus. I understand NORMAL rollover rules. When I noticed my rollover % was not going up like it should I inquired about what the actual requirement was.

    This is what I was told (I'd love to know if this is normal because it seems absolutely insane to me).....

    The rollover is 25X my initial deposit + my bonus amount + the amount I won with my initial bet. Soooooo, I deposited $100, received a bonus of $150 and I won $650 with my initial bet. So they are saying that I have to wager $22,500 to earn my bonus. That is absolutely INSANE to me. Is this what the online books are doing these days? I really dont have the need to bet online. I did it just to be lazy one weekend. I cant imagine if I would have deposited $1000, received a $1500 bonus and been required to wager $200,000 to get my bonus
    Originally posted by PD77
    Looks like it is. I guess you should bet a small favorite with the initial freeplay. Now that I think about it I have seen some books do this if the amount won on the freeplay is more than the freeplay amount. I was thinking cash bonus for some reason.

    • In the event the winnings on a freeplay bonus wager are greater than the original bonus amount given. The winnings will be added to the deposit amount for rollover calculation purposes.
    I HATE DSI and their bonuses. Way back this happened to me . I took a bonus and my first bet hit a decent win. Then they added that into the rollover and it was this beyond insane amount. I complained on SBR because someone explained it wrong to me when i asked because i deposited.

    Then even after they moved the money into the regular account they said i still had to roll it over 1x again in real money. WTF . So once you finish in the bonus money area whatever that amount you move over is you have to roll over AGAIN. Because of this i almost never deposit there anymore. And before they went on their own they were one of my top used books.

    Leave a comment:


  • PD77
    replied
    Looks like it is. I guess you should bet a small favorite with the initial freeplay. Now that I think about it I have seen some books do this if the amount won on the freeplay is more than the freeplay amount. I was thinking cash bonus for some reason.

    • In the event the winnings on a freeplay bonus wager are greater than the original bonus amount given. The winnings will be added to the deposit amount for rollover calculation purposes.

    Leave a comment:


  • PD77
    replied
    Never heard of your rollover amount having anything to do with your first wager, or any wager for that matter. Is it in their terms and conditions? That’s a new one, sounds like something they would do though or mycrookie.ag.

    Leave a comment:


  • Husker36
    replied
    BetDSI

    I've been using BetDSI off and on for about 20 years. Overall it's been a good experience. However, I wanted to share a recent experience which resulted in me walking away from that site.

    I just made a small deposit of $100 and received a 150% bonus. I understand NORMAL rollover rules. When I noticed my rollover % was not going up like it should I inquired about what the actual requirement was.

    This is what I was told (I'd love to know if this is normal because it seems absolutely insane to me).....

    The rollover is 25X my initial deposit + my bonus amount + the amount I won with my initial bet. Soooooo, I deposited $100, received a bonus of $150 and I won $650 with my initial bet. So they are saying that I have to wager $22,500 to earn my bonus. That is absolutely INSANE to me. Is this what the online books are doing these days? I really dont have the need to bet online. I did it just to be lazy one weekend. I cant imagine if I would have deposited $1000, received a $1500 bonus and been required to wager $200,000 to get my bonus

    Leave a comment:


  • jjgold
    replied
    It’s for small players and they pay even with a bonus, it’s the only book randomly they throw $25 in your account to try to get you to play again I ran it up a few times with the rollover and got paid

    Leave a comment:


  • turbobets
    replied
    ok thanks all

    Leave a comment:


  • Frank
    replied
    Originally posted by mtneer1212
    If you take a bonus, they will make it virtually impossible to hit your rollover through made up rules and limit reductions. Avoid.
    Someone told me they have a rule that with any bonus over $999, Only $100 of each wager goes toward your rollover regardless of amount wagered.

    You might want to check the rules and lower your deposit/bonus amount, if true.

    Personally, they limited me a long time ago but always paid me in a timely fashion.

    Leave a comment:


  • mtneer1212
    replied
    If you take a bonus, they will make it virtually impossible to hit your rollover through made up rules and limit reductions. Avoid.

    Leave a comment:


  • jjgold
    replied
    They pay
    Small book

    Leave a comment:


  • turbobets
    replied
    Thanks Opti.

    Leave a comment:


  • Optional
    replied
    Have not seen any reports of slow-pays from them recently but after so many problems there would not use them personally.

    Leave a comment:


  • turbobets
    replied
    Does BetDSI pay?

    They aren't a no pay book they just make you jump through hoops, right?

    Leave a comment:


  • PD77
    replied
    Originally posted by thirteens013
    I'm lost, I apologize for any confusion. I respect you protecting the site against a smear. I assure you, that was not my intention. The other account could be empty by the end of the nba slate tonight...most is gone already. Rollover's been complete but not touching payout.
    DSI fully deserved it if your story is true, even if it isn’t true, 90% of readers at SBR hope it is. Now, take your talents to MYBOOKIE.AG and scam them, they are one of the worsts. If you chat with Butch you’re on the right track.

    Leave a comment:


  • thirteens013
    replied
    I'm lost, I apologize for any confusion. I respect you protecting the site against a smear. I assure you, that was not my intention. The other account could be empty by the end of the nba slate tonight...most is gone already. Rollover's been complete but not touching payout.

    Leave a comment:


  • Optional
    replied
    Not willing to post a link to the page eh.

    As we will not see it changed as you claim it was is my guess?



    Anyway, you got paid. So no need to care what I think. I only want to make sure SBR is not being used to unfairly publish a smear.

    Good luck with your other account.

    Leave a comment:


  • thirteens013
    replied
    The shot of $999 with yellow highlighter is from BetDSI. The shot of $1,000 is mine, after I followed the link they actually sent me.
    Last edited by thirteens013; 03-02-22, 08:04 PM.

    Leave a comment:


  • thirteens013
    replied
    Here it is uncropped. I blurred out my bookmarks and face pic. Quick question...why would somebody lie? If need be, I have the emails from initial decline to final payout . I can show you all of the $5k payout transactions too along with the bonus of $1,000 that started the whole thing.

    https://ibb.co/xgzf3qm
    Last edited by thirteens013; 03-02-22, 07:39 PM.

    Leave a comment:


  • Optional
    replied
    Originally posted by syjytg
    In #17 of https://www.sportsbookreview.com/for...ing-bonus.html there were screenshots shown of them changing $1000 to $999 so OP's claim is plausible here.
    That was apparently changed in 2019. (and i say apparently as that person has not shown it being changed either. Just two different pages saying different to each other)




    And I notice that poster is screenshotting a small section of a different page too, then comparing it to the actual rules page, like our OP here.

    I don't doubt there is some page there with those words on it, but I also bet once OP posts the real link to it it will become obvious what the issue is.

    Leave a comment:


  • Optional
    replied
    Why only a screenshot of that page that looks different to the rest of their site with the URL even cut off?

    Where is the screenshot of this page https://ibb.co/cYS7m4Y after they changed it as you calimed?

    Post the link to that page so we can all see it.

    There is more to your story for sure.


    The terms for this offer have been the same since published in November 2019.

    I have dealt with way too many people complaining about it.

    I have discussed it with DSI too many times.

    DSI are awful but they have not altered terms for this offer.

    Leave a comment:


  • thirteens013
    replied
    Do these links work?

    https://ibb.co/cYS7m4Yhttps://ibb.co/5MJJcfg


    Leave a comment:


  • thirteens013
    replied
    Sorry, didn't know that. I'll try what you said

    Leave a comment:


  • DontTailMe
    replied
    Originally posted by thirteens013
    Screenshots of both $1,000 and $999. Changed within a few hours after my request was first denied.



    Did you forget to include? This forum doesn't support attachments. You need to upload to Imgur or Imgbb first and paste the links here.

    Leave a comment:


  • syjytg
    replied
    In #17 of https://www.sportsbookreview.com/for...ing-bonus.html there were screenshots shown of them changing $1000 to $999 so OP's claim is plausible here.

    Leave a comment:


  • thirteens013
    replied
    Screenshots of both $1,000 and $999. Changed within a few hours after my request was first denied.



    Leave a comment:


  • stevex
    replied
    Originally posted by Optional
    No fan of BetDSI but this story turns out to be as much BS as it was smelling like.

    As if they would just let him off without the last 1x rollover, point 1.

    But here is proof that the terms never said $1000 or were changed as OP claims;



    BAUS posted a copy paste of the rule in December 2019 and my memory is not wrong. It has always been $999 limit.

    https://www.sportsbookreview.com/for...ing-bonus.html
    I remember this and a lot of folks were confused by that new rule. I’m in agreement with Gold on DSI. C book that will pay.

    Leave a comment:


  • Optional
    replied
    No fan of BetDSI but this story turns out to be as much BS as it was smelling like.

    As if they would just let him off without the last 1x rollover, point 1.

    But here is proof that the terms never said $1000 or were changed as OP claims;



    BAUS posted a copy paste of the rule in December 2019 and my memory is not wrong. It has always been $999 limit.




    Originally posted by BAUS
    For any new member who has registered from the date of August 1st 2019, allocated bonuses greater than $999 will have a maximum of $100 applied to rollover on any wager placed towards meeting rollover requirement regardless of the wagered amount.
    Last edited by Optional; 03-01-22, 09:16 PM.

    Leave a comment:

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