All BetDSI Problems

[nbaguy23]

Well, the $798 I thought I would never get from BetDSI I have a new sense of optimism for. I can confirm that balance was transferred to my Bookmaker account. There is a new 3x rollover attached to it, but that is nothing.

Good deal! Love to see a success story. Best of luck with your rolls!

[mcd6802]

Well, the $798 I thought I would never get from BetDSI I have a new sense of optimism for. I can confirm that balance was transferred to my Bookmaker account. There is a new 3x rollover attached to it, but that is nothing.

[Optional]

Let's hope the "merger" does not mean BetDSI people will be managing Bookmaker accounts.

Likely the end of both brands if so.

[GoochKing]

It is too bad, DSi was a great book up until around Covid time. Don't mind seeing them go now, became a cheap trashy book. That's a good question on bonus points, I'm sure the 3 people they have left working customer service might get back to you in a week.

I also wonder what happens to those who already had/have an account with bookmaker as well

I had one w/ Bookmaker. Just banned from promos. I now have two separate logins, confirmed both are banned from promos.

[nbaguy23]

End of an era. Super sad to see this one go.

Wonder if bonus funds got transferred or if it was just cash balance? I had $34 transfer over, which I'm assuming was my DSI points, which surprises me.

It is too bad, DSi was a great book up until around Covid time. Don't mind seeing them go now, became a cheap trashy book. That's a good question on bonus points, I'm sure the 3 people they have left working customer service might get back to you in a week.

I also wonder what happens to those who already had/have an account with bookmaker as well

[GoochKing]

When you are on DSI site and try to log in

End of an era. Super sad to see this one go.

Wonder if bonus funds got transferred or if it was just cash balance? I had $34 transfer over, which I'm assuming was my DSI points, which surprises me.

[Frank]

When you are on DSI site and try to log in

[Frank]

Source?

Get StartedLogin WE HAVE MERGED WITH BOOKMAKER.EU


Thank you for being a valued and longtime player with BetDSI. We sincerely appreciate your loyalty and support over the years.

We are writing to let you know that BetDSI has merged with the BookMaker.eu brand. As part of this transition, your account will now be serviced through BookMaker.eu.

Please be assured that your account balance has been safely transferred to BookMaker.eu, and you will be able to continue accessing your funds through the BookMaker.eu platform.

To access your account, please follow these steps: HOW TO RESET. YOUR PASSWORD

1. Visit: Reset password link 2. Select “I don’t remember my password” 3. Type your current BetDSI account number

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You will then be able to reset your login details and access your account.

We understand that changes like this can raise questions, and we want to assure you that this transition has been made with continuity and customer service in mind. Our team remains committed to supporting you throughout the process.

Thank you again for being part of BetDSI for more than 25 years.

We are grateful for your trust and look forward to continuing to serve you through Bookmaker.eu.

[nbaguy23]

Looks like they are merging with Bookmaker

Source?

[Frank]

Looks like they are merging with Bookmaker

[5918mike]

Completed a rollover on a bonus and was paid $1500 on the 29th, took a couple days

[GoochKing]

I can confirm they are paying me out. Just received a payment of $3800. 1 business day after requested.

[mcd6802]

I still haven't been paid and am not optimistic I ever will.

[Optional]

I dont, but wary to redeposit for their bonuses based off what I've been reading. Long time player on their account, but the no customer support and last few reports are scary.

They are scary to have a problem with, as you will often be treated badly. The rest of the time its ok.

Expect no customer service basically. And hope you never have to deal with one of the bosses over a complaint.

[GoochKing]

Have you got a withdraw request pending Gooch?

How long if so?

I dont, but wary to redeposit for their bonuses based off what I've been reading. Long time player on their account, but the no customer support and last few reports are scary.

[brp0954]

I was paid by them took under 24 hrs small amount though...

[Optional]

Have you got a withdraw request pending Gooch?

How long if so?

[GoochKing]

Has anyone got paid by DSI recently?

[GoochKing]

This Site is Not Paying Anymore

I've had an account here for about 20 years. Used to be the site was fine. Unfortunately, this site has failed to act on my last number of payout requests. Support has been reduced to email only, and the email support has done nothing to address the issue.

What is worse is that I don't even have that big of a balance and am not requesting large payouts. They are not even paying withdrawal requests of only a couple hundred dollars. I've tried giving them more action as an inducement to pay me so as to keep me as a customer. That hasn't worked. If BetDSI is not motivated enough even to retain its long-term customers, something is very, very wrong.

I warned BetDSI I would make public complaints and got no response to my 1-star Trustpilot review. The fact that they don't even seem to care about their public reputation anymore I think should tell you all you need to know.

Did you ever get paid?

[mcd6802]

This Site is Not Paying Anymore

I've had an account here for about 20 years. Used to be the site was fine. Unfortunately, this site has failed to act on my last number of payout requests. Support has been reduced to email only, and the email support has done nothing to address the issue.

What is worse is that I don't even have that big of a balance and am not requesting large payouts. They are not even paying withdrawal requests of only a couple hundred dollars. I've tried giving them more action as an inducement to pay me so as to keep me as a customer. That hasn't worked. If BetDSI is not motivated enough even to retain its long-term customers, something is very, very wrong.

I warned BetDSI I would make public complaints and got no response to my 1-star Trustpilot review. The fact that they don't even seem to care about their public reputation anymore I think should tell you all you need to know.

[2Sweeet]

I deposited $1000 with betdsi well over 2 months ago. My first shock was, they no longer have a phone number for customer service nor a live chat. They claimed that they had a betting phone number, but ONLY for $500 or more bets. I eventually called that number when they took 3 days to respond to my email, and it was disconnected(!). I was asking how they arrived at their rollover figure, and they've ignored me ever since. I apologize if this is bad form, but I've been trying to contact OSGA, but all I get is emails promising to call me back, but they don't do so. Has anybody heard if they have had an ownership change or something? Ironically about 20 years ago I got stiffed for $900 by a book going out of business, and OSGA found a member book that not only credited me the $900, but gave me a generous bonus as well-and, Betdsi (I think it was called Diamond Sports back then) had a good rep, too. What is going on with the offshore industry?

BetDSI has been a joke for years. Once they left the Cris/Bookmaker umbrella it has been many slow pays and quite a few No pays. Don't play at BETDSI.

[InsiderHer]

For years, when I play offshore, I have played only at the books under the same umbrella, Betmania, betphoenix, and Skybook. I've never had a problem getting paid, but they have gradually decreased their bonuses and INCREASED their restrictions on parlays, which I like to play. So, remembering that, as I said, Betdsi was, for many years, a reputable book, I decided to give them a shot. Are you saying that, because of the proliferation of legal sports betting in the US, virtually all offshore books have turned into slow payors, or NO payors????

Minus a few, most legacy sportsbooks like BOL and Bookmaker pay as do most crypto books like BSB. But, you need to be careful and look around to see if there's any dirt on books. There's a lot of information online regarding DSI if you would have taken 5 minutes to look. Not saying all the information out there's correct, but it doesn't hurt to stay informed. Lately, mostly you hear about players not reading the DSI bonus terms. Again, anyone taking a bonus should read the terms no matter where they are playing. Good luck with your account, I'm sure it will be resolved quickly one way or the other

[dafinch25]

I have just one offshore book, and I wouldn't have that because I can't wager on any Connecticut athletics here.

For years, when I play offshore, I have played only at the books under the same umbrella, Betmania, betphoenix, and Skybook. I've never had a problem getting paid, but they have gradually decreased their bonuses and INCREASED their restrictions on parlays, which I like to play. So, remembering that, as I said, Betdsi was, for many years, a reputable book, I decided to give them a shot. Are you saying that, because of the proliferation of legal sports betting in the US, virtually all offshore books have turned into slow payors, or NO payors????

[stevenash]

What is so hard to understand? Once the US legalized sports betting the game was over for Offshore. It is just a matter of time that it reaches the books you are using. It is now either slow pay or NO PAY............

I have just one offshore book, and I wouldn't have that because I can't wager on any Connecticut athletics here.

[Brooklyn Dick]

I deposited $1000 with betdsi well over 2 months ago. My first shock was, they no longer have a phone number for customer service nor a live chat. They claimed that they had a betting phone number, but ONLY for $500 or more bets. I eventually called that number when they took 3 days to respond to my email, and it was disconnected(!). I was asking how they arrived at their rollover figure, and they've ignored me ever since. I apologize if this is bad form, but I've been trying to contact OSGA, but all I get is emails promising to call me back, but they don't do so. Has anybody heard if they have had an ownership change or something? Ironically about 20 years ago I got stiffed for $900 by a book going out of business, and OSGA found a member book that not only credited me the $900, but gave me a generous bonus as well-and, Betdsi (I think it was called Diamond Sports back then) had a good rep, too. What is going on with the offshore industry?

What is so hard to understand? Once the US legalized sports betting the game was over for Offshore. It is just a matter of time that it reaches the books you are using. It is now either slow pay or NO PAY............

[dafinch25]

I deposited $1000 with betdsi well over 2 months ago. My first shock was, they no longer have a phone number for customer service nor a live chat. They claimed that they had a betting phone number, but ONLY for $500 or more bets. I eventually called that number when they took 3 days to respond to my email, and it was disconnected(!). I was asking how they arrived at their rollover figure, and they've ignored me ever since. I apologize if this is bad form, but I've been trying to contact OSGA, but all I get is emails promising to call me back, but they don't do so. Has anybody heard if they have had an ownership change or something? Ironically about 20 years ago I got stiffed for $900 by a book going out of business, and OSGA found a member book that not only credited me the $900, but gave me a generous bonus as well-and, Betdsi (I think it was called Diamond Sports back then) had a good rep, too. What is going on with the offshore industry?

[nbaguy23]

Do you have an email or chat transcript showing that they said your depositS would be refunded?

Yes, I messaged you with attachments. Can upload here as well!

[Optional]

Betdsi also kicked me off for "non recreational betting" for playing their awful lines (even after the limit to $250). Said they'd pay out my deposits, been months and no reply from 4 emails that used to reply.

Do you have an email or chat transcript showing that they said your depositS would be refunded?

[nbaguy23]

Betdsi also kicked me off for "non recreational betting" for playing their awful lines (even after the limit to $250). Said they'd pay out my deposits, been months and no reply from 4 emails that used to reply.

[Optional]

Opti is the Godfather of these forums Kiss his ring. Good shit to hear.

I can't even get an answer from ppl I've known for over 20 yrs in the Bet Now SBG Global and Bet Jazz shit. Sad but I'm not giving up yet.

Thanks 2Sweet. Many OG offshore names dont want to know me either these days too. Cest la vie. That's life.

[2Sweeet]

Great news. And you're welcome

Opti is the Godfather of these forums Kiss his ring. Good shit to hear.

I can't even get an answer from ppl I've known for over 20 yrs in the Bet Now SBG Global and Bet Jazz shit. Sad but I'm not giving up yet.

[Optional]

It got added shortly after I reached out to your contact. Thank you!

Great news. And you're welcome

[GoochKing]

There has been no complaint reports of similar issues with BetDSI.

Check your PM inbox for an email worth trying.

It got added shortly after I reached out to your contact. Thank you!

[Optional]

Missing deposit for BetDSI, chat now working.

Their chat function hasn't been working for me for about a week and they've been completely unresponsive to emails. Missing a deposit I sent to them a little over 10 hours ago.

Has anyone else had this issue w/ them recently or know a way to get in contact w/ them? I've historically always used chat and never had an issue.

There has been no complaint reports of similar issues with BetDSI.

Check your PM inbox for an email worth trying.

[GoochKing]

Missing deposit for BetDSI, chat now working.

Their chat function hasn't been working for me for about a week and they've been completely unresponsive to emails. Missing a deposit I sent to them a little over 10 hours ago.

Has anyone else had this issue w/ them recently or know a way to get in contact w/ them? I've historically always used chat and never had an issue.