I have been banned from Pokerstars for life, and they confiscated my balance

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  • robzilla
    SBR MVP
    • 10-25-07
    • 3556

    #1
    I have been banned from Pokerstars for life, and they confiscated my balance
    I have been informed from Pokerstars that I have been banned for life and they are taking the money in my account. They are accusing me of cheating. I did play several games against against people i know, but never did cheat. Here's the email they sent me. Oh yeah and they are going to take the money and give it to the 1000's of people ive played? gimmie a break! if anyone here gets 3 cents its probably from me.





    Thank you for your email.

    An extensive review of your play with all cards exposed ultimately led to the conclusion that you were in
    contravention of our Tournament Rules and in material breach of our Terms of Service.

    Please understand that we do not take such action lightly and that any such decision is reviewed by a board of
    specialists who, after looking at the evidence, agreed that such action was necessary and appropriate.

    The integrity of our site is our primary concern and it is regrettable that such action is necessary. PokerStars
    takes security very seriously, and will do everything it can to protect the integrity of its games.

    The full set of card room rules is available on our website at:

    http://www.pokerstars.com/poker/room/policies

    Card Room Rule #13 states that "In the event that PokerStars deems that a User has engaged or attempted to
    engage in unfair play, including without limitation, engaging in any of the activities set forth above or any
    other game manipulation, PokerStars shall be entitled to take such action as it sees fit, as described in our
    Terms of Service."

    Our Terms Of Service are available on our website at:

    http://www.pokerstars.com/poker/room/tos

    Section 5.4 of our Terms Of Service states that "PokerStars shall have the right to terminate a User's account
    if a User engages or attempts to engage in any such activity, regardless of the outcome of such attempt."

    Please do not try to create any further accounts as they will be closed without warning, and the funds therein
    seized to compensate the victims of illicit activity on PokerStars.

    Unfortunately, you are no longer welcome to play on PokerStars.

    Regards,

    Bret W
    PokerStars Support Team
  • D3 Mighty Ducks
    SBR Posting Legend
    • 12-17-09
    • 11939

    #2
    Life sucks
    Comment
    • robzilla
      SBR MVP
      • 10-25-07
      • 3556

      #3
      If PS is going to accuse you of cheating, ya might as well cheat.
      Comment
      • raidersfan
        SBR MVP
        • 10-13-07
        • 1647

        #4
        That does not sound like they are keeping the money, only if you do attempt to use a different account in the future. Guess its time to move on to a new poker site for you.
        Comment
        • mighty maron
          SBR MVP
          • 04-20-09
          • 4215

          #5
          pokerstars does not do this lightly...they usually make sure
          Comment
          • robzilla
            SBR MVP
            • 10-25-07
            • 3556

            #6
            I can assure you they took all the money in the account. I'm just happy there wasnt more in there.
            Comment
            • BeerDog99
              SBR MVP
              • 09-22-10
              • 4894

              #7
              So what did they say you did? I would imagine there was multiple occurances for them to take this action.
              Comment
              • mvp123
                SBR MVP
                • 07-24-06
                • 1736

                #8
                you must of been cheating and if thats the case im glad they banned you and wish you woulda had alot of money in there so they could take it all ....i cant take cheaters good for pokerstars
                Comment
                • pinionboy
                  SBR Rookie
                  • 10-22-10
                  • 43

                  #9
                  Well they should be able to provide HH's of the hands the said accused cheating occurred. You must be emphatic if you are innocent, otherwise they saw something unsavory in the way you played hands with your friends.
                  Comment
                  • deep554
                    Restricted User
                    • 10-02-10
                    • 17

                    #10
                    how much $$$ are we talking about?
                    Comment
                    • mrmarket
                      SBR MVP
                      • 01-26-10
                      • 4953

                      #11
                      Contact pokerstars support and ask for the hand histories where the alleged colluding took place. Post your case on 2+2 in the Internet Gambling subforum, including an explanation of your situation, hand histories and e-mails between parties. They have representatives that monitor the site and if indeed you were unjustly prosecuted they will rectify the situation.
                      Comment
                      • andywend
                        SBR MVP
                        • 05-20-07
                        • 4805

                        #12
                        Pokerstars would never seize money from a customer account unless the evidence was overwhelming that the player in question cheated (being able to see opponent holecards, etc).

                        Robzilla, obviously you did a lot more than simply play against people you know as I play against my friends all the time (in heads up sit and go's etc).

                        If you are going to start a thread like this, you should be entirely truthful as to what you did so you can get an honest evaluation as to whether or not what Pokerstars did was appropriate (I'm assuming thats why you started this thread).

                        Post back and let the forum know what you really did.
                        Comment
                        • davidchong
                          SBR MVP
                          • 02-10-06
                          • 1806

                          #13
                          what you do?
                          Comment
                          • JDUB07
                            SBR MVP
                            • 10-09-08
                            • 1721

                            #14
                            LOL THE Pokerstars banhammer. They are very careful when they dole this type of stuff out and they are normally dead on when they do. Fess up you got caught.
                            Comment
                            • RANDAZZO
                              SBR Wise Guy
                              • 08-21-10
                              • 758

                              #15
                              On to full tilt to cheat now? try bodog doubt they are smart enough to catch whatever you done.
                              Comment
                              • bigdog3580
                                SBR MVP
                                • 08-22-07
                                • 3675

                                #16
                                How did you show your cards all the time?
                                Comment
                                • kidk
                                  SBR Wise Guy
                                  • 03-22-09
                                  • 879

                                  #17
                                  Originally posted by robzilla
                                  If PS is going to accuse you of cheating, ya might as well cheat.


                                  unds to me that u did something that u shouldnt of done more then just 1x ALL I CAN SAY IS BUSTED!!!!
                                  Comment
                                  • robzilla
                                    SBR MVP
                                    • 10-25-07
                                    • 3556

                                    #18
                                    The reasons that they have are borderline questionable at best.
                                    They basically gave me a bunch of hand histories and said explain why you did this... and then they give you an example.
                                    One was when I folded pocket aces. and they asked why i would fold the best hand in poker. The answer was that i was on the bubble so i folded. The scenarios are mostly me folding when my friend was in BB or him folding when i was in BB. that is hardly colaborating. its not like i was dumping chips or doing squeeze plays or anything. anyways, pokerstars is bullshit.
                                    Comment
                                    • RLF
                                      SBR Wise Guy
                                      • 12-23-10
                                      • 760

                                      #19
                                      They do not like you.
                                      Comment
                                      • robzilla
                                        SBR MVP
                                        • 10-25-07
                                        • 3556

                                        #20
                                        no shit. i guess winners arent welcome at PS>
                                        Comment
                                        • Richards
                                          SBR Sharp
                                          • 10-20-10
                                          • 386

                                          #21
                                          People you know? Like a 6 man SitnGo with Robzilla, Bobzilla, Mobzilla, Gobzilla, Lobzilla, and JoeMark?
                                          Comment
                                          • Sdotbold
                                            SBR MVP
                                            • 12-24-09
                                            • 1444

                                            #22
                                            Originally posted by Richards
                                            People you know? Like a 6 man SitnGo with Robzilla, Bobzilla, Mobzilla, Gobzilla, Lobzilla, and JoeMark?
                                            LOL
                                            Comment
                                            • sq764
                                              SBR MVP
                                              • 04-17-07
                                              • 1026

                                              #23
                                              how could you possibly cheat? this sounds more like collusion than cheating..And why would you ever fold aa, even if you're on the bubble? Playing to just cash is not the way to go
                                              Comment
                                              • mikejamm
                                                SBR Posting Legend
                                                • 08-24-09
                                                • 11043

                                                #24
                                                Nobody folds pocket aces!
                                                Comment
                                                • scarface2738
                                                  SBR High Roller
                                                  • 10-12-10
                                                  • 134

                                                  #25
                                                  Pokerstars does not mess around tey would never do this without being 100% positive. And also folding AA pre because your on the bubble= one of the dumbest things I have ever heard of and will never help you cash more money long term.
                                                  Comment
                                                  • robzilla
                                                    SBR MVP
                                                    • 10-25-07
                                                    • 3556

                                                    #26
                                                    Originally posted by scarface2738
                                                    Pokerstars does not mess around tey would never do this without being 100% positive. And also folding AA pre because your on the bubble= one of the dumbest things I have ever heard of and will never help you cash more money long term.
                                                    are u a ratard? if there are 2 people all in, and u are on the bubble, you should fold anything and everything. its the differance between making something and making nothing. AA isnt the game genie of poker. it doesnt put u in indestructable mode.
                                                    Comment
                                                    • GOIRISH
                                                      SBR MVP
                                                      • 09-25-10
                                                      • 2072

                                                      #27
                                                      i cant stand pokerstars, however i dont see how folding pocket aces is that big of a deal. 1 pair is still 1 pair and most of the time its not enough to bet big
                                                      Comment
                                                      • uofajoe99
                                                        SBR High Roller
                                                        • 02-11-10
                                                        • 124

                                                        #28
                                                        Had a guy in a home game f around about folding pocket aces and I said "I'll give you $10 if you ever prove to me you fold them pre-flop"...literally next hand he smiles at me and folds them face up...He was a cheapskate and really needed the $10 though..
                                                        Comment
                                                        • BatemanPatrickl
                                                          SBR Posting Legend
                                                          • 06-21-07
                                                          • 18772

                                                          #29
                                                          You took a shot and got caught. Deal with it.
                                                          Comment
                                                          • jetsjets1028
                                                            SBR MVP
                                                            • 02-10-10
                                                            • 1234

                                                            #30
                                                            way to go.. shouldnt be cheating
                                                            Comment
                                                            • jetsjets1028
                                                              SBR MVP
                                                              • 02-10-10
                                                              • 1234

                                                              #31
                                                              cheating is bad for you
                                                              Comment
                                                              • ROGUE63
                                                                SBR Sharp
                                                                • 09-20-10
                                                                • 313

                                                                #32
                                                                ouch too bad rob
                                                                Comment
                                                                • robzilla
                                                                  SBR MVP
                                                                  • 10-25-07
                                                                  • 3556

                                                                  #33
                                                                  Im going to cheat for sure now, and create a ton of accounts and use every IP address I can to get back at Stars.
                                                                  Last edited by robzilla; 01-26-11, 01:26 PM.
                                                                  Comment
                                                                  • thefastship
                                                                    SBR High Roller
                                                                    • 11-29-10
                                                                    • 219

                                                                    #34
                                                                    Try Ultimate Bet. they need some players.
                                                                    Owner/Cool Works Cup
                                                                    Comment
                                                                    • texassoljaz
                                                                      SBR Wise Guy
                                                                      • 12-26-09
                                                                      • 634

                                                                      #35
                                                                      Originally posted by robzilla
                                                                      Im going to cheat for sure now, and create a ton of accounts and use every IP address I can to get back at Stars.
                                                                      maybe what they did was unjusted. none of us really know your situation and how you played.. if you cheated or playing poker ghosting to win big money.. i think you deserve it.. if you didnt im sorry to hear about that.. but if you go around creating accounts under different ips how are you a good person..
                                                                      Comment
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