Just got screwed over on BetOnline [Resolved]

CS04 · 12-26-20, 12:29 PM

Originally posted by ace7550

So what did BOL have to say?

I called them this morning, they said the manager that I'm supposed to be talking to is not there, I should expect a call back sometime later

ace7550 · 12-26-20, 12:30 PM

Originally posted by CS04

I called them this morning, they said the manager that I'm supposed to be talking to is not there, I should expect a call back sometime later

Good luck CS04. I am very interested to hear what they have to say. Thanks for keeping us updated.

DrunkHorseplayer · 12-26-20, 12:32 PM

Don't hold your breath and good luck.

LongBall52 · 12-26-20, 12:57 PM

I don't have a warm and fuzzy feeling about the phone call, but thanks for letting us know.

CS04 · 12-26-20, 12:59 PM

Heh, yeah I'm definitely not getting my hopes up.

BuckyOne · 12-26-20, 01:39 PM

Well, step in the right direction. All you are doing is asking, "hey, what is going on". But, they are making it like pulling teeth out of a chicken to get an answer!

When, we as players have to read their mind as to whether we followed proper protocol???

But, here is what I think they will say:

We checked your account and you do not play sports.
You came in and deposited with a credit card and bet a prop.
After winning you were going to withdraw and run and not play any more.
We do not want customers like that.

My personal opinion is that you did nothing wrong. They had plenty of time to do something before the event. At some point a bet needs to be a bet.

LongBall52 · 12-26-20, 01:52 PM

Originally posted by BuckyOne

Well, step in the right direction. All you are doing is asking, "hey, what is going on". But, they are making it like pulling teeth out of a chicken to get an answer!

When, we as players have to read their mind as to whether we followed proper protocol???

But, here is what I think they will say:

We checked your account and you do not play sports.
You came in and deposited with a credit card and bet a prop.
After winning you were going to withdraw and run and not play any more.
We do not want customers like that.

My personal opinion s that you did nothing wrong. They had plenty of time to do something before the event. At some point a bet needs to be a bet.

AND IF THEY SAY THAT: SBR needs to REMOVE them as a sponsor book!!!!!!!

BuckyOne · 12-26-20, 02:19 PM

Agreed! Maybe, they had a big loss on the election / held too much / well, start being a bookmaker and not a clone!

So, the big boss that did this run and hid??? That does not put that person outside of accountability. It should be an easy thing to call the big boss from the customer service department and say, "hey, boss we have this issue what do you want me to do?"

This is wrong on so many levels just like 5Dimes was! But, I guess / no sense getting worked up / if they promised to get an answer. That is the risk they take by making themselves unavailable to address issues / Hiding is not the answer and in the meantime there is a lot of adverse publicity.

Optional · 12-26-20, 03:39 PM

Originally posted by DrunkHorseplayer

You're 100% wrong

OK. I won't offer any more public information. Dont want to waste your time with my wrong info

Seriously, no one ask me for "updates" again. You wont get one. Too many freakin idiots to deal with.

@OP, please check your PM inbox. Important info about this for you.

LongBall52 · 12-26-20, 03:52 PM

Oh really, the answer is a secret

PAULYPOKER · 12-26-20, 05:16 PM

RudyRuetigger · 12-26-20, 05:20 PM

wonder what happened

LongBall52 · 12-26-20, 05:25 PM

Originally posted by RudyRuetigger

wonder what happened

I doubt we ever know. But I HOPE BOL goes broke!

PAULYPOKER · 12-26-20, 05:54 PM

CS04 is not a "preferred" customer meaning BOL can shit all over him
knowing he won't give it back since he "doesn't gamble there regularly".
BOL probably got buried on the election because of mismanagement
as this was the most bet on event ever in the entire history of sports
betting from A to the NFL Superbowl

Here is what probably happened, as BOL is no Pinnacle..

This is part of an article on Pinny's core team of traders
who were hand picked for this election's trading...

Pinnacle took more action on its US Election winner market than any Super Bowl, any World Cup final, more than any single sporting event there has ever been.

When you’re are dealing with an event of such magnitude and with enormous amounts of money on the line, it requires a lot of organisation, skill, determination, and confidence to get things right.
These kinds of events can make bookmakers large sums of money if they are managed well. If things go wrong though, it could be very, very costly.

The article on Pinny was on how the 2020 US Election looked like from behind-the-scenes at the world’s sharpest bookmaker.
#1

LongBall52 · 12-26-20, 06:17 PM

Thinking you are right on Pauly! And they are giving him some type of pay off to shut up about it. I would be shocked if otherwise.

CS04 · 12-26-20, 06:19 PM

Originally posted by LongBall52

Thinking you are right on Pauly! And they are giving him some type of pay off to shut up about it. I would be shocked if otherwise.

I'm still waiting on a call, but I have no idea if it's actually coming or not.

LongBall52 · 12-26-20, 06:26 PM

Originally posted by CS04

I'm still waiting on a call, but I have no idea if it's actually coming or not.

I'm 0 for 2 today... Hope you get the call.

The General · 12-26-20, 07:04 PM

Lol manager unavailable. Yeah that's logical.

RudyRuetigger · 12-26-20, 07:05 PM

Originally posted by CS04

I'm still waiting on a call, but I have no idea if it's actually coming or not.

Keep us updated

THANKS!

DrunkHorseplayer · 12-26-20, 07:11 PM

It's most likely that BOL doesn't like anyone hitting, winning and running and is looking for an excuse to avoid paying; absolute bush league.

LongBall52 · 12-26-20, 07:19 PM

Originally posted by DrunkHorseplayer

It's most likely that BOL doesn't like anyone hitting, winning and running and is looking for an excuse to avoid paying; absolute bush league.

If they can't pay a 5K bet they need to be out of the business. You call it bush league, I call it a CRIME! They had LOTS of time to cancel. They took what do gamblers call it : "a shot".

The General · 12-26-20, 07:23 PM

If this happened at Indiana Grand, you'd talk to the gaming commission, they'd settle it in about 2 minutes.

LongBall52 · 12-26-20, 08:14 PM

Originally posted by The General

If this happened at Indiana Grand, you'd talk to the gaming commission, they'd settle it in about 2 minutes.

And imagine SBR website rates this book as A+ .

ace7550 · 12-26-20, 08:22 PM

Still no call CS04?

Stallion · 12-26-20, 08:34 PM

If BetOnline doesn't pay these 3 bets out, it makes me think they don't have the money, due to poor risk management. If anyone has money with this book take it out immediately!!!!

Optional · 12-26-20, 08:39 PM

Originally posted by LongBall52

And imagine SBR website rates this book as A+ .

It's well deserved.

I think many professional bettors would consider them one of the 3 best books in the entire world.

And I don't think you can find an instance where they have unfairly confiscated a player balance in the last 5 years. Errors can happen but they are always corrected where needed and I am confident they won't penalize the OP unless it can be properly justified again this time. Because that's how they work.

LongBall52 · 12-26-20, 08:46 PM

Originally posted by Optional

It's well deserved.

I think many professional bettors would consider them one of the 3 best books in the entire world.

And I don't think you can find an instance where they have unfairly confiscated a player balance in the last 5 years. Errors can happen but they are always corrected where needed and I am confident they won't penalize the OP unless it can be properly justified again this time. Because that's how they work.

SO YOU ARE TELLING US IT'S JUSTIFIED! You are also a joke, but it wasn't your bet was it?

CS04 · 12-26-20, 08:59 PM

So I called BetOnline again, I told them there is someone higher up handling my case and I'd like to talk to them. The lady didn't know what I was talking about, so we had to re-litigate what happened, she just keeps repeating that nothing can happen because my bet was cancelled, yea yea yea I know. I'm asking for a manager, kept getting put on hold. After like 45 minutes she says "apparently there is someone in upper management who is looking into this case, but he's not here right now" It took me 45 minutes for them to tell me what I had just told them in the first minute of being on the phone. You've got to be kidding me.

So maybe they'll call me tomorrow to explain what happened. This is getting ridiculous.

RudyRuetigger · 12-26-20, 09:01 PM

There is no book I HATE on SBR other than BetOnline

Thats just my opinion

Stallion · 12-26-20, 09:09 PM

CS04,
Keep fighting!!!! Don't give up!!!!!
If this get resolved please let us all know.

RudyRuetigger · 12-26-20, 09:11 PM

Originally posted by RudyRuetigger

There is no book I HATE on SBR other than BetOnline

Thats just my opinion

Im not "backing" this guy

I just hate Betonline so hope he is right

TommieGunshot · 12-26-20, 09:15 PM

Originally posted by Optional

It's well deserved.

I think many professional bettors would consider them one of the 3 best books in the entire world.

And I don't think you can find an instance where they have unfairly confiscated a player balance in the last 5 years. Errors can happen but they are always corrected where needed and I am confident they won't penalize the OP unless it can be properly justified again this time. Because that's how they work.

I love it. In the middle of an example of them try to steal customers money by not honoring bets you are saying there is no instance of them doing exactly that.

RudyRuetigger · 12-26-20, 09:16 PM

BoL has had many problems with poker too

Bonuses is a new concern

Other than that, they are good........I GUESS

Lets not post dumb things here

Although, there are a couple other problems with them

Optional · 12-26-20, 09:18 PM

Originally posted by LongBall52

SO YOU ARE TELLING US IT'S JUSTIFIED! You are also a joke, but it wasn't your bet was it?

How can you pick out the total scumbag POS on a public forum?

They are the one that will take a statement that an A+ rating is well deserved, then rephrase it to something completely different and try to attack the person for it.

Piss off idiot. Unless you think you can disprove a word that I actually said...

Optional · 12-26-20, 09:20 PM

Originally posted by TommieGunshot

I love it. In the middle of an example of them try to steal customers money by not honoring bets you are saying there is no instance of them doing exactly that.

Yes I am saying that. Are you and longballs inbred family to not understand that?

And I also said I think they will act just as fairly this time.

Let's see if I am correct before losing your tiny mind eh?