Just got screwed over on BetOnline [Resolved]

[jjgold]

Covid has greatly reduced all staffs
In Costa Rica and everywhere else

[vividjohn45]

Send a tweet to @DaveMasonBOL on Twitter and he will look into it for you.

That seems to be the quickest way to get a result in these types of problems.

This is a good idea cs04, but id contact fhe whitehouse and joe biden campaign. they will straighten it out real quick like

[ace7550]

"Reasonable" R U kidding. There is only 2 possible answers. One the OP is a crook or BOL is a crook!

Or the cc company made a mistake or BOL made a mistake or something else were not thinking of. It's also possible that one of the parties did something nefarious. We'll get an answer soon enough.

[ace7550]

Well not really Ace...Heritage and Bookmaker are genuine A+ books as well...they are every bit as good if not better than both BOL and Bovada.

I said it only goes downhill from these two. Not that they don't have equals. Heritage and BM are also top notch. Love Heritage but their newer platform is one of my least favorite in the industry. All 4 deserve A+ ratings.
Like I said, if these top books aren't good enough for you then offshore sports betting probably isn't going to be your cup of tea. It's not gonna get any better when you dive into the B and C rated books.

[BuckyOne]

What grade would you give their customer service departments?

[jjgold]

Offshores have to be on top of their game moving forward as usa wagering is exploding anywhere they go

[ace7550]

What grade would you give their customer service departments?

CS is the one place that BOL is really lacking. At least you can call them though. Bovada and BM aren't even taking calls right now.

[CS04]

Hi everyone, I haven't heard anything from SBR on this, I got an email from BOL financial services telling me to call them, so I'll do that tomorrow. For those thinking it's a chargebacck, I talked to Capital One and they said the transaction was fine. I paid off my credit card in full. This didn't happen until 5 or 6 weeks later. So maybe I'm dumb, but I don't even understand how it's even possible. Anywho, I'm hoping to hear some good Xmas news.

[Fred The Hammer]

[Optional]

Hi everyone, I haven't heard anything from SBR on this, I got an email from BOL financial services telling me to call them, so I'll do that tomorrow. For those thinking it's a chargebacck, I talked to Capital One and they said the transaction was fine. I paid off my credit card in full. This didn't happen until 5 or 6 weeks later. So maybe I'm dumb, but I don't even understand how it's even possible. Anywho, I'm hoping to hear some good Xmas news.

Good luck.

And they don't expect you to c-back winning bets btw. No use talking about Capital One. What will be key for you is if they have evidence of you having done this before. I'd be surprised if they did this to you just based on suspicion. But hitting a book for one set of card funded bets (at not even the best odds available?) and never doing anything else there does stick out as 'unusual', if you are not trying to freeroll it.

[BigDeem5]

Good luck.

And they don't expect you to c-back winning bets btw. No use talking about Capital One. What will be key for you is if they have evidence of you having done this before. I'd be surprised if they did this to you just based on suspicion. But hitting a book for one set of card funded bets (at not even the best odds available?) and never doing anything else there does stick out as 'unusual', if you are not trying to freeroll it.

Seems like you’re already slanting towards the book here. It’s suspicious he bet at BetOnline thru a credit card? Come on.

[Optional]

Seems like you’re already slanting towards the book here. It’s suspicious he bet at BetOnline thru a credit card? Come on.

Don't try to put moron words in my mouth Deemer.

No where did I suggest card use was suspicous on its own.

If you can't understand what I wrote, don't try and re-phrase me to take a shot. Just STFU.

[CS04]

I mean I don’t really bet sports, I but I do like to bet elections every 4 years. It would make sense that the bets are larger when you can only make these bets every four years. As an American there’s not many places to bet besides overseas books. This all seems pretty reasonable to me.

[BigDeem5]

Don't try to put moron words in my mouth Deemer.

No where did I suggest card use was suspicous on its own.

If you can't understand what I wrote, don't try and re-phrase me to take a shot. Just STFU.

But hitting a book for one set of card funded bets (at not even the best odds available?) and never doing anything else there does stick out as 'unusual', if you are not trying to freeroll it.

What are you saying here?

[BigDeem5]

Not many books take CC deposits, if OP only had CC, there are only 2 books that CC may work at. He chooses 1 of 2 and puts in bets and Opti calls it suspicious.

And like OP said... an election doesn’t come often so the amount of bets he’s made at BetOnline the last year is meaningless

[Optional]

But hitting a book for one set of card funded bets (at not even the best odds available?) and never doing anything else there does stick out as 'unusual', if you are not trying to freeroll it.

What are you saying here?

I'm explaining what several other posters have suggested it looks like to them, in case the OP really does not get what the book thinks. And publicly flagging for BOL that if they don't have proper evidence of that happening in the past, then they should re-consider.

Is that OK with you now?

[BigDeem5]

I'm explaining what several other posters have suggested it looks like to them. And publicly flagging for BOL that if they don't have proper evidence of that happening in the past, then they should re-consider.

Is that OK with you now?

It seems like BetOnline has to have evidence of a chargeb or it is stealing.... which nothing has been communicated?

I’m sure many can see what it looks like when you, as moderator, is already using words such as “suspicious”

[BigDeem5]

I mean I don’t really bet sports, I but I do like to bet elections every 4 years. It would make sense that the bets are larger when you can only make these bets every four years. As an American there’s not many places to bet besides overseas books. This all seems pretty reasonable to me.

Very reasonable

[Enikk]

Suspicion or even solid evidence by book than what makes books actions of not immediately cancelling bet with communication prior to outcome. Even if OP is guilty than book is just as guilty for attempting to freeroll and cannot be trusted IMO. Thanks for everything you do Optional!!

[LongBall52]

Suspicion or even solid evidence by book than what makes books actions of not immediately cancelling bet with communication prior to outcome. Even if OP is guilty than book is just as guilty for attempting to freeroll and cannot be trusted IMO. Thanks for everything you do Optional!!

The one and only longshot defense (for book) would be that they found evidence of a Ch******** well after they told him to wait . That would mean they went looking and found evidence. No, I personally do NOT believe that theory, but it's their one and ONLY defense that I can remotely see. Once again, they are a top 4 book here and have NOT responded to this. My conclusion, they are thieves!

[ace7550]

Hi everyone, I haven't heard anything from SBR on this, I got an email from BOL financial services telling me to call them, so I'll do that tomorrow. For those thinking it's a chargebacck, I talked to Capital One and they said the transaction was fine. I paid off my credit card in full. This didn't happen until 5 or 6 weeks later. So maybe I'm dumb, but I don't even understand how it's even possible. Anywho, I'm hoping to hear some good Xmas news.

It's Xmas. Nothing will happen today. Let's be patient and see what happens when OP calls BOL tomorrow.

[LongBall52]

"BOL financial services" Now that makes me LOL!

[PAULYPOKER]

The book doesn't wanna pay, period...

They are in the great depression ever since the US took back their money...

Drug money will be next...

I can't WAIT!..

Sodom and Gomorrah, round two baby!!!

[PAULYPOKER]

Fukk me to tears!

[BigdaddyQH]

Have you people ever tried to find out who actually runs these books?

[SBR_Guest_Pro]

Any updates?

[PAULYPOKER]

There's a reason you're paranoid Opti. Don't fight it, because there is no turning back
once you cross the threshold.

[ace7550]

Have you people ever tried to find out who actually runs these books?

I haven't. Isn't that info available somewhere?

[slayer14]

Costa Rican bookies lack the facillities

[LongBall52]

Waiting to hear the wonderful results or maybe less than wonderful.

[Smoke]

You need to send a picture of your rooster to Betonline@support.com to certify your acct

Done

[pologq]

is there any further update on this?

[DrunkHorseplayer]

I'm explaining what several other posters have suggested it looks like to them, in case the OP really does not get what the book thinks. And publicly flagging for BOL that if they don't have proper evidence of that happening in the past, then they should re-consider.

Is that OK with you now?

You're 100% wrong. Conferring "suspicion" because somebody deposited via CC, made a large bet, won, then requested a payout (all presumably within the book's rules) is ridiculous and is clearly shot-taking by the book and your tacit defense of the book is equally ridiculous; if the book truly has an issue with that pattern, they should implement rules to prevent it.
None of this applies if the book has real evidence of the poster doing this previously then attempting to reverse the charges.

[ace7550]

Hi everyone, I haven't heard anything from SBR on this, I got an email from BOL financial services telling me to call them, so I'll do that tomorrow. For those thinking it's a chargebacck, I talked to Capital One and they said the transaction was fine. I paid off my credit card in full. This didn't happen until 5 or 6 weeks later. So maybe I'm dumb, but I don't even understand how it's even possible. Anywho, I'm hoping to hear some good Xmas news.

So what did BOL have to say?

[DrunkHorseplayer]

So far nothing, which speaks volumes.