Just got screwed over on BetOnline [Resolved]

[thechaoz]

Yes I am saying that. Are you and longballs inbred family to not understand that?

And I also said I think they will act just as fairly this time.

Let's see if I am correct before losing your tiny mind eh?

You're way out of line here. If Optional is going off the rails he's either compromised or feeling the heat from management.

I may have missed some details. Let me start over.

OP won an election bet that was called over 6 weeks ago.

The reason this isn't paid iiiiissss????

[BigDeem5]

Yes I am saying that. Are you and longballs inbred family to not understand that?

And I also said I think they will act just as fairly this time.

Let's see if I am correct before losing your tiny mind eh?

Tough look here... a moderator calling someone an inbred. The same moderator who gave me an infraction for using words such as “moron” and “stiff”.

This is a bad look.

[teacher10]

Don't like it, don't respond.
Better yet, don't like it, you can leave!

Tough look here... a moderator calling someone an inbred. The same moderator who gave me an infraction for using words such as “moron” and “stiff”.

This is a bad look.

[pologq]

CS, any word from BOL?

[LongBall52]

For those choosing a book to wager, stay far away from Betonline. Read this thread . Just Noticed that I've been given a warning by Optical.. Sounds like more of a coverup now.

[BuckyOne]

Always write down who you talked to and when on issues like this.

Hopefully, not have to reinvent the wheel on each call.

That being said, same person is not available on the next call is a professional stall technique.

Really hard to get to the top when they are shielded by underlings. In this case the small fry can do absolutely nothing.

[TommieGunshot]

You're way out of line here. If Optional is going off the rails he's either compromised or feeling the heat from management.

I may have missed some details. Let me start over.

OP won an election bet that was called over 6 weeks ago.

The reason this isn't paid iiiiissss????

He may be doing things behind the scenes to help him get paid, but when questioned about it on the forum his response is to act like a baby.

All we seem to know for sure is that it has been two weeks since betonline tried to steal this customers money and there has been very little progress since then.

[ace7550]

GL today OP. Hope this gets figured out today.

[LongBall52]

GL today OP. Hope this gets figured out today.

LOL, It's been figured out and the evidence is clear. Would LOVE to hear just a clerical error and an apology with payment. Oh things like that don't happen when you're A+

[themike78]

Betonline one of the best books there is. So one guy has an issue and that makes them a scam book? How do you know this guy wasn't trying to scam them? Because he said he wasn't? Maybe he's telling the truth and maybe not but stop assuming betonline is being unfair when you don't even know the facts.

[Smoke]

Tough look here... a moderator calling someone an inbred. The same moderator who gave me an infraction for using words such as “moron” and “stiff”.

This is a bad look.

Don't like it, don't respond.
Better yet, don't like it, you can leave!

WOW

[Sam Odom]

Smoke

you're skating on thin ice

your Pal

[CS04]

UPDATE: Just got off the phone with BetOnline, I got paid in full for my bets!

He said there was a big misunderstanding and apologized, I didn't press him on the details.

So that's about all there is, BOL did indeed make it right in the end. Obviously it would be nice if there were easier ways to seek recourse if you've been wronged by an offshore book than this, but I'm just happy to get paid.

Also thanks to SBR and Opti, they were very helpful and without them I don't know if I would have been able to get this resolved.

Happy days!

[Sam Odom]

Good News , CS04

CS04

Fill out the form below





Then be quiet

Trust Sammy on this

But you should have taken Sammy's advice ^

[BigdaddyQH]

I am glad that the issue was resolved favorably for all concerned. It just strikes me as odd that these off shore books, run by people unknown to everyone in here, can cause so much grief and take so long when I can make a wager in Las Vegas, walk up to a window with a winning ticket, and get paid in a matter of minutes.

[LongBall52]

[QUOTE=CS04;29991249]UPDATE: Just got off the phone with BetOnline, I got paid in full for my bets!

He said there was a big misunderstanding and apologized, I didn't press him on the details.

So that's about all there is, BOL did indeed make it right in the end. Obviously it would be nice if there were easier ways to seek recourse if you've been wronged by an offshore book than this, but I'm just happy to get paid.

Also thanks to SBR and Opti, they were very helpful and without them I don't know if I would have been able to get this resolved.

GREAT NEWS! BOL has used the word "misunderstanding". So now I can forgive them too. We know WHERE the misunderstanding took place.

[CS04]

But you should have taken Sammy's advice ^

I'm not so sure. The way these companies make it so difficult to get these things worked out, I think there should be some sort of public discussion on the matter. I think a little bad press was warranted with the way this was handled. Plus it gives awareness to the fact that even A+ books do screw up sometimes and not everyone filing claims is some sort of scammer.

[Stallion]

UPDATE: Just got off the phone with BetOnline, I got paid in full for my bets!

He said there was a big misunderstanding and apologized, I didn't press him on the details.

So that's about all there is, BOL did indeed make it right in the end. Obviously it would be nice if there were easier ways to seek recourse if you've been wronged by an offshore book than this, but I'm just happy to get paid.

Also thanks to SBR and Opti, they were very helpful and without them I don't know if I would have been able to get this resolved.

Happy days!

Congrats!!!! Way to go!!! Take the money and run!!!

[pologq]

UPDATE: Just got off the phone with BetOnline, I got paid in full for my bets!

He said there was a big misunderstanding and apologized, I didn't press him on the details.

So that's about all there is, BOL did indeed make it right in the end. Obviously it would be nice if there were easier ways to seek recourse if you've been wronged by an offshore book than this, but I'm just happy to get paid.

Also thanks to SBR and Opti, they were very helpful and without them I don't know if I would have been able to get this resolved.

Happy days!

Very nice. I am glad it worked out.

[pologq]

I'm not so sure. The way these companies make it so difficult to get these things worked out, I think there should be some sort of public discussion on the matter. I think a little bad press was warranted with the way this was handled. Plus it gives awareness to the fact that even A+ books do screw up sometimes and not everyone filing claims is some sort of scammer.

I like that you posted this. Show the true side of what can happen and SBR at work to help get you paid.

[TommieGunshot]

UPDATE: Just got off the phone with BetOnline, I got paid in full for my bets!

He said there was a big misunderstanding and apologized, I didn't press him on the details.

So that's about all there is, BOL did indeed make it right in the end. Obviously it would be nice if there were easier ways to seek recourse if you've been wronged by an offshore book than this, but I'm just happy to get paid.

Also thanks to SBR and Opti, they were very helpful and without them I don't know if I would have been able to get this resolved.

Happy days!

Awesome. Great to hear that they came though and honored the bets.

[jjgold]

Good work Optional

From what I have been told Betonlne is so massive backlogs of customer service stuff

Great book and glad it worked out man

[ace7550]

UPDATE: Just got off the phone with BetOnline, I got paid in full for my bets!

He said there was a big misunderstanding and apologized, I didn't press him on the details.

So that's about all there is, BOL did indeed make it right in the end. Obviously it would be nice if there were easier ways to seek recourse if you've been wronged by an offshore book than this, but I'm just happy to get paid.

Also thanks to SBR and Opti, they were very helpful and without them I don't know if I would have been able to get this resolved.

Happy days!

Great to hear! I was hoping that would be the outcome. Congratulations and enjoy your money!

[BuckyOne]

Terrific / a mistake is a mistake so everybody learned from this.

This is post up betting. Good customer service is important and is worthless if the person on the phone has no authority or ability to promptly get it.

If hit and run is an issue, go ahead and put a 30 day hold on credit card deposits before bets can be made - end of problem!

I have no problem with new player limits as long as that is explained up front and how things progress over time with action.

There is not enough education/training up front and if i owned a book / I would have a webinar on how to make a bet and what is ethical and what is not, etc.,etc. what happens on a deposit / why not the same thing for bitcoin.

[CS04]

Thanks everyone! If I had only talked to the lower floors of BOL customer service and not escalated to SBR I would have been lead to believe that getting paid out on this issue was stone cold impossible.