WSEX cashout

[GoodVibrations]

If courier checks are takin 3 weeks, then they need to tell people that, not the 4-7 day garbage they have been. I was told last Monday 1/5/09 that i would have my check via Fed Ex within 7 business days from 1/5/09 (I even requested the chat transcript). I can already see the way this one is setting up. I don't care if a check takes 6 months to show up, if thats what I'm told upfront. Just don't bs me. This is not an A+ book and when I receive my final 2 checks I will be hittin the door to get out of this site quick. Listen I can handle ANY issue with getting my check, JUST DON"T LIE TO ME.

I couldn't agree with you more!!!
I've bitched about that 4-7 day line for two years but WSEX just does NOT care.

Let me add that I've been with WSEX for YEARS.
Before the current processing problems, I had a check bounce. Because it was WSEX I didn't bring it up in any forum because they had a GREAT track record on paying. Although I had to make a couple of extra calls to get the situation taken care of, they did handle the matter.

Since then there was a time that I was waiting on a FEDEX check for over a month. That I did post in this forum. (if I wasn't playing poker as I type this I would check my history for the date
As it turned out, I popped Express Bet for a trifecta and had them send me an overnight check which actually came the next day
So I called WSEX and cancelled their check.....

Over the last few months I have waited three weeks for an OVERNIGHT check from WSEX three times!

On the plus side, they have refunded the $50 fee each time.

Just like "Uncle" I too put in for a payout last week.

Bottom line, like so many others have said, WSEX is NOT an A+ book because of all of the issues we've been talking about for over a year.
Whether they have stiffed anybody or not!!!

I close once again by asking the WSEX poster, what position do you have in the company?
If you're some $8 lacky, who's paid to post, we have NO reason to talk to you!!!

[obamaismyuncle]

I don't think the "wsex" poster is anybody special, if it was you would think they would quit hiding behind their name. The whole thing sucks, I love playin poker on WSEX because of the design, its easy and simple, but you can't get paid. How shady can a company be? They constantly lie directly to you, whether its info posted on their site, live support, or emails.

[eachwayplease]

I've not heard back from the WSEX poster.

I'm still waiting for my bank draft requested 2nd December.

I'm still waiting for archive reports requested several months ago, in order to settle an accounting discrepancy.

More often than not my Neteller withdrawal requests are ignored.

A+ book?

[Playmaker]

I have been Waiting for a Fed Ex Check Since Last Monday 1-5-09 .... Nothing as of Yet so Will see What Happens in the Next Few Days...I will Let Everyone know when I recieve it

[faceman]

I am not sure what position he has but he got my issue resolved. Didn't negate the fact how long it took overall. I had made a request in december for a cashout. After over a month of nothing I call up and they say wait another week. I wait then they say they need to cancel the check and send another. This of course pissed me off. That is when I saw WSEX on here and I sent him the IM. I had the check the following week.

I made another withdrawal on 1/5. I am not exactly hurting for the cash and don't feel the need to pay an extra 50 bucks so I will wait.

Something is definitely up though. The poker tables have been getting good as of late. But this is the main reason I left bodog.

[WileOut]

I'm not saying that the people here with 5 or 10 posts are lying or are shills for other books but until somebody here with 500+ posts who people respect says that they think WSEX is in trouble I will not blink to play at WSEX.

Look in this thread. The people with many posts here at SBR have good payout reports. Its only the people with like 15 posts who complain. Until a respected poster with many posts or an SBR mod or owner comes on here and says WSEX is in trouble I will consider them an A+ book.

[durito]

I don't think they deserve A+ anymore.

Though i won't hesitate at all to play there in the future.

[faceman]

I apologize that I do not fit the 500+ posts category. I am not sure what 500 more posts would accomplish in reporting that I waited a month and a half for a payout. I went to this site and reviewed the rating before buying into WSEX so it would stand to reason I would hit the forum when payouts are not going as fast as they probably should.

If you have 2 employees. One comes to work on time and gets all their work done without issue and the other is late to work and is not effectively getting his work done. Well guess what. They have problems and may be in trouble.

I enjoy playing at WSEX. I have no issue with the site outside the god awful wait for winnings.

[obamaismyuncle]

I'm not saying that the people here with 5 or 10 posts are lying or are shills for other books but until somebody here with 500+ posts who people respect says that they think WSEX is in trouble I will not blink to play at WSEX.

Look in this thread. The people with many posts here at SBR have good payout reports. Its only the people with like 15 posts who complain. Until a respected poster with many posts or an SBR mod or owner comes on here and says WSEX is in trouble I will consider them an A+ book.

500+ posts means nothing. I've played online poker for a long time and just because me and others don't have 500+ posts, don't me we know any less. Its just means we are not regular posters. If you notice their are more and more posters everyday complaining about wsex withdrawl's. Are you assuming that these statements are false?

[WileOut]

Are you assuming that these statements are false?

No I'm not assuming anything. All I am saying is that another book could easily get people to sign up here to bash WSEX. Nothing against people with less posts but they could be here simply to make WSEX look bad. I'm not saying they are for sure here to bash WSEX, I'm saying they could be. Therefore I'm not going to judge WSEX based on comments made by new posters here. Surely you can understand this

[Justin7]

I don't think they deserve A+ anymore.

Though i won't hesitate at all to play there in the future.

What do you think they deserve? And why?

[durito]

What do you think they deserve? And why?

A maybe A-.

I realize the huge processing issues these books face sending money to the USA, but they are handling it far worse than every other A+ book.

Not much else has changed there, except perhaps some lower limits across the board.

When Greek/Bet JM, Bookmaker/DSI, and 5dimes can all process timely check withdrawals -- taking 6+ weeks for a courier check and 3 for a fedex as pretty much standard puts you a step down.

What I don't get is that they are using the same processing companies as matchbook yet they take 3x as long.

Throw in the complaints that have been popping up from people about delays on Moneybookers/Neteller withdrawals and I don't see how they should keep A+.

I've played there for a long time and I've always thought they were amongst the very best and still do, but perhaps a downgrade is in order. Even bodog checks are coming faster.

[eachwayplease]

No I'm not assuming anything. All I am saying is that another book could easily get people to sign up here to bash WSEX. Nothing against people with less posts but they could be here simply to make WSEX look bad. I'm not saying they are for sure here to bash WSEX, I'm saying they could be. Therefore I'm not going to judge WSEX based on comments made by new posters here. Surely you can understand this

Wileout, I have given the SBR mods the details of my account with WSEX and ongoing problems. They could if they wish confirm that I'm not making it up.

Quite obviously you are a WSEX shill, judging by the desperation with which you support this book and the contempt you show for other posters.

Guess what, most posters come on here because they have a problem needs sorting. Since all the A+ books are so great it's not surprising we don't make hundreds of posts.

[GoodVibrations]

Lets see here, Durito's 5640 posts trumps WileOut's 1408 posts!!
Game, Set and Match!!!

I too agree with Durito who suggested an A- rating and added, "When Greek/Bet JM, Bookmaker/DSI, and 5dimes can all process timely check withdrawals -- taking 6+ weeks for a courier check and 3 for a fedex as pretty much standard puts you a step down."

What I don't understand is, why doesn't WSEX call one of the above books and use the same guys that are processing their checks?

This makes post #19 and if pressed I could document every word I've posted about WSEX!!!

Oh and from my COURIER withdrawal from January 5th, The FedEx man did NOT arrive today!!!

[eachwayplease]

Still waiting for a bank draft requested 3rd December.

[durito]

What I don't understand is, why doesn't WSEX call one of the above books and use the same guys that are processing their checks?

Processors get should down and their bank accounts closed as soon as banks find out they are processing for sportsbooks. Thus they try to fly below the radar as much as possible. That's why there are delays, there's only so many transactions they can do at a time without drawing attention.

If one book has a successful method you can be damn sure they won't be sharing it with another one.

[eachwayplease]

Players don't give a toss about processing problems. They just want to get paid. WSEX aren't accomplishing this. Therefore they aren't a good sportsbook. Period.

[John Dough]

Players don't give a toss about processing problems.

Those players are idiots.

[obamaismyuncle]

No way is WSEX even a B rated site. When I start to wonder if getting my check is even worth it, their is a problem. The constant emails, live support, phone calls, and all the other crap I have to do, and then be lied to? Once again why tell people courier checks are taking 4-7 days? Why tell people bank drafts take up to 20 days? When most people make a deposit they also look at the withdrawl methods and time schedule of getting a payout. Is this info not being changed because they are looking to con people into joining and making a deposit? Wsex is a complete joke, and it sucks because I do like their layout, even though they took the chairs away. I have a feeling they are and will pay a big price though, because of all the members they have, will, and are gonna be losing.

[obamaismyuncle]

No I'm not assuming anything. All I am saying is that another book could easily get people to sign up here to bash WSEX. Nothing against people with less posts but they could be here simply to make WSEX look bad. I'm not saying they are for sure here to bash WSEX, I'm saying they could be. Therefore I'm not going to judge WSEX based on comments made by new posters here. Surely you can understand this

Number of posts means nothng. All it is, is some people post more than others. Nobody is here to make WSEX look bad, people just want their money.

[eachwayplease]

Those players are idiots.

What does it matter to me the reason why I'm not being paid? All that matters is I'm not being paid. That's what WSEX's rating should be based on - can players withdraw or not? At the moment the answer is maybe. Maybe isn't good enough.

[John Dough]

What does it matter to me the reason why I'm not being paid? All that matters is I'm not being paid. That's what WSEX's rating should be based on - can players withdraw or not? At the moment the answer is maybe. Maybe isn't good enough.

If you want the offshore sportsbook industry to remain viable, it should matter to you.

Do you really not care whether the reason is that they are having processor problems or (hypothetical coming) they are insolvent and the owners are unable to pay? It sure as hell matters to me.

[durito]

What does it matter to me the reason why I'm not being paid? All that matters is I'm not being paid. That's what WSEX's rating should be based on - can players withdraw or not? At the moment the answer is maybe. Maybe isn't good enough.

I'll buy your missing funds for 60%.

[Justin7]

Durito,

thanks for your feedback.

[obamaismyuncle]

If you want the offshore sportsbook industry to remain viable, it should matter to you.

Do you really not care whether the reason is that they are having processor problems or (hypothetical coming) they are insolvent and the owners are unable to pay? It sure as hell matters to me.

Maybe wsex shouldn't say courier checks will be here in 4-7 days or bank drafts make take UP to 20 days if it isn't true. Maybe WSEX shouldn't keep changing their story on where your checks is. Upfront and honest is the best policy, and if they can't do that, you gotta really wonder. I mean people are playin' on a site that isn't truthful with them?

Like I've stated many times, I could care less if a check takes 6 months to get to me, if thats what I'm told upfront. WE ARE CUSTOMERS GOING BY WHAT WSEX TELLS US. We have an absolute right to be pissed off about this.

[John Dough]

Maybe wsex shouldn't say courier checks will be here in 4-7 days or bank drafts make take UP to 20 days if it isn't true. Maybe WSEX shouldn't keep changing their story on where your checks is. Upfront and honest is the best policy, and if they can't do that, you gotta really wonder. I mean people are playin' on a site that isn't truthful with them?

Like I've stated many times, I could care less if a check takes 6 months to get to me, if thats what I'm told upfront. WE ARE CUSTOMERS GOING BY WHAT WSEX TELLS US. We have an absolute right to be pissed off about this.

I agree with all of that. Sportsbook.com, a book that gets bashed more than any other book in these forums, is at least very up front about telling you it can take up to 8 weeks to receive a check. I too wish all books would be as honest.

I hope you can see the difference between your most recent post and the ones before that I took issue with. Complaining that a book isn't being up front about payment delays is valid IMO. Saying you don't care what's causing the delay is something completely different.

Hope you get paid soon.

[eachwayplease]

It's our ****ing money, it doesn't belong to WSEX.

[obamaismyuncle]

A maybe A-.

I realize the huge processing issues these books face sending money to the USA, but they are handling it far worse than every other A+ book.

Not much else has changed there, except perhaps some lower limits across the board.

When Greek/Bet JM, Bookmaker/DSI, and 5dimes can all process timely check withdrawals -- taking 6+ weeks for a courier check and 3 for a fedex as pretty much standard puts you a step down.

What I don't get is that they are using the same processing companies as matchbook yet they take 3x as long.

Throw in the complaints that have been popping up from people about delays on Moneybookers/Neteller withdrawals and I don't see how they should keep A+.

I've played there for a long time and I've always thought they were amongst the very best and still do, but perhaps a downgrade is in order. Even bodog checks are coming faster.

A huge downgrade is in order. A site that cannot be upfront and honest with you is not of high quality.

[wacked]

I also posted this in another WSEX thread and I have 237 posts on therx and joined back in 2004, FYI.

I posted this on therx under the username (wack) as someone has that here.
This is my current stance with WSEX and it's not good. Years ago I would of been shocked.

The problem has nothing to do with the safety of this book at the current moment but exclusively paying out in a timely manner.

I just recently went through an echeck deposit that took 1 month and 10 days to clear after nagging the CSRs who continually blame the issue on their check processor. They have indicated that have changed processors but the issue still exists. This issue of course if you know prohibts withdrawals. So even if I deposited $50 via an echeck and I had a $10k balance I would be unable to withdrawal any of the money while the echeck is pending. This is their words and their policy. So this is another HUGE issue that hurts depositors of echecks and a rule that clearly has no validity under this circumstance. I can understand withdrawals higher the balance minus the echeck, but not less.

WSEX has gone down hill in the payout process at least when it comes to Checks as this is the only method available to US based customers. So without even including how SAFE WSEX may or may not be, the issue at hand is the major DELAY on both echeck deposits and withdrawals of CHECKS. Until WSEX gets this issue fixed I do not recommend using WSEX by any US based customers.

I have complained repeatly and asked to speak to managers and I have gotten no where and all I get is the blame game as they say it's the fault of THEIR echeck/check processors. The last time I checked that is their problem and they picked them as the processor. Of course it becomes all of ours when it involves are money.

I've used WSEX for many years and unless this issue is taken to issue and immediate steps are taken to fix the payout issue for checks I do not recommend them. If I could still play at Pinny I would as they were always top notch and quick to help you out.

-

The bottom line is WSEX has fallen short on the payout and has not done enough to address the issue at hand. We all know there are issues with payout and processors but that is the job of WSEX to take this issue, deal with it accordingly and fix it. If there are numerous other books who can pay customers 3-9x faster than WSEX is paying via check then there is an extreme disconnect between the current WSEX rating and what WSEX is actually delivering. A+ Book maybe, but not on check payments. This needs to be indicated by SBR and if it's not then SBR is doing nothing more than the Congress of the US by selling us lies on the rating system and if that's the case then what's the point of having the system if it's just a false wall.

[eachwayplease]

I think you're right Wacked. If SBR gives every book that pays its sub an A+ regardless of performance, the rating system becomes a farce.

Time for SBR to step up to the plate.

[soli]

As of today and of yesterday WSEX are awful on payouts. That's the bottom line

[Playmaker]

Its 1-14-08 Today and I have been waiting for a Fed Ex Check since 1-5-09..I also have a regular Bank Draft that was requested 12-31-08 as well and I know that will be at least a Month or More.
The Last Fed Ex Check I recieved from WSEX took 3 weeks as well so will see what Happens this time around

[obamaismyuncle]

I received a check from wsex today, their is hope for the rest of you who have not received theirs yet.

[John Dough]

I received a check from wsex today, their is hope for the rest of you who have not received theirs yet.

Congrats. Could you remind us when you requested it and by what method (regular mail or courier)? Thanks.

[GoodVibrations]

I received a check from wsex today, their is hope for the rest of you who have not received theirs yet.

So we don't have to search where you might have mentioned this....
Was it regular mail or fedex and how long did it take?