BetOT enters the SBR Rating Guide

[katstale]

Cat, i don't know anybody playing them at max internet limits, but in the 1k per game range i can report on that. no cuts and no time delays.

In fact, one of the team from OT specifically said (I believe somewhere in this thread) that 500 was as low as they have ever gone in a collar. If that is true, they will remain in my portfolio for a long time.

[HeeeHAWWWW]

So are people getting their limits cut?

Not from what I've seen. It's all down to Betphoenix though, they handle that side of things (and they've not clobbered me despite a crazy winning streak).

They did lower standard limits for everyone a while back though - back then they had 5k max on big sports. Now it's 2k on the day for those, 1k earlier. For small sports it's 500.

[Mudcat]

FYI I can still get 5K on big bets like NFL/NBA spreads.

[HeeeHAWWWW]

Oh :-( I wonder if that's a mistake - or perhaps related to some bonus thing. They seemed to put a whole bundle of people on the same stake levels at the same time, so I assumed it everyone.

[Mudcat]

I don't know the explanation but that is the situation. I just initiated 5K bets on tonight's college football and NBA spreads and it was going to accept them.

I was speaking to someone earlier today who has been cut to 1K across the board. I'm not criticizing. Just reporting the news.

[arnie_marta]

5) same day payouts for ewallets.

This is not true.....


On my 2 requests they where done on the NEXT BUSINESS day.

[katstale]

Let's not over generalize. I was only reporting MY EXPERIENCE and that of others I know. Same day payout for us. Requested before 10:00 a.m. EST and was in ewallet by 4:00 EST

BUT, i could live with next day if that was the worst of it.

[Dark Horse]

Only found out about Bet OT now. Like the look of them. Pretty neat bonus offer. What's with the 'OT-get insurance' thing?

[rufcut]

It's a feature they plan to introduce DH.
You will be able to 'insure' against a loss in OT.

[Speed1970]

This is not true.....


On my 2 requests they where done on the NEXT BUSINESS day.

If you request them late, then it is done the next day. But if you do them before 1:00p.m est, you get paid immediately.

That guideline is on our payment page.

[Peep]

The Greek is the same way.

Before noon, same day. After noon, next day.

[Mudcat]

Predictably, I am hearing more and more about accounts being limited. They may have bit off just a bit more than they can chew with that MB50 promo.

They are tying limits to deposit size. Not all accounts - it seems pretty random - but if you go in with a $500 deposit, you should probably keep in mind there is a real chance you will end up with $500 limits.

I haven't heard of anyone getting limits lower than $500 yet.

If you are doing the 400% MB50 deal, it comes with an 18x rollover I believe - that's 18x deposit + freeplay - so that can be a significant number of $500 wagers.

Worth keeping in mind.

[katstale]

Good report Mud. Is the new signup being told abt this limit from the get go or are they told it after they are in the system and going?

As long as the player knows the score going in, I wouldn't think it was terrible. Problem results if they change things after the player is working his way thru the rollover.

As I have mentioned previous, at $500 per game they wouldn't ever be my main out, but they would still be getting some action from me every day. I would keep an account there at those prices.

[HeeeHAWWWW]

I just got that limit too, wasn't like that when I last deposited. Will ask see if I can get it raised, if not I go elsewhere - can't be bothered with small limits.

[Mudcat]

My personal situation was they cut me to $500 and I phoned and they raised it to $1000.



A contact I was talking to was annoyed because he found out about his new limits immediately after a deposit.

i.e. - he had the normal limit of 5K or whatever, he lost his balance, and when he re-upped and got a new bonus, the $500 limits were in place. So he was starting the whole big rollover with the 10% limits. If his deposit was $500, the rollover would take 90 max bets.

As I say, he was annoyed. He didn't think to call and verify his limits immediately after losing his balance. Who would?

But I spoke to someone else who has not had limits reduced.



I'll post a link to a thing on the website about limits. It says how they are tied to your average deposit size. So anyone getting the MB50 promo probably wouldn't be depositing more than $500 so they should end up with $500 limits.

link



I am not meaning to be bitchy here. These bonuses at BetOT are extremely generous and my experience with the book in general has been good. I am just trying to report the news and let players know what to expect.

[HeeeHAWWWW]

Hrrrm, problem for me is I now have *insert a large number* balance, but my deposits so far have been tiddlers. At max $4k/week withdrawals, it's going to be a while before i can remove it all, then redeposit for larger limits.

Other than that, it seems a nice idea you can "acquire" higher limits like this, and I'd certainly be interested.



Edit: looks like their calculation of "Average deposit" seems to be based only from when their systems went nuts and lost track of past transactions (early december at a guess?). I had large deposits before that so managed to persuade em to raise limits a bit :-)

[durito]

Are these "business days" or any days (every day is a business day for me).

i believe there are only 23 "business days" per year in latin america

[rufcut]

Hi Alex, I won a fairly useful amount at your sportsbook and before I deposited for the bonus, on livechat you told me there would be a 15 day lockin period, which is up this Wednesday.
I see the terms on your site are now changed to say 15 business day lockin.
Please can you confirm you will be able to honour the original term of 15 days which I have in writing from you?

[rufcut]

Is speed1970 about please?
I'd like an answer before I have to deal with CS, so I can know what is the policy on this.

[potless]

Run out of cash ?

Same day processing doesn't seem to be happening -
so far technical problems & waiting for approval as excuses.

[mbynwa]

Im getting the same line potless (ironic username btw)

Since Monday i have been told numerous stories by CS, firstly i was told 24 hours to process, when i queried why my funds were still in my account after 24 hours, i was told that the payout team could not process payouts and this had to be done by the manager Frank Fennell. I spoke with Wendy Alvarez yesterday and was told i would definitely get my payout yesterday by 1pm ET at the latest. I spoke with Frank about 2pm ET and said what is heppening, i was told they had "technical issues" and that it would be fixed within 3-4 hours. I went back for an update after 4 hours, only to be told it was going to be at least one business day to fix the technical issue.

To be fair to them they did offer me ** or ** but firstly i do not trust ** i have heard really bad stories in the English press about how easy it is to commit fraud, and ** is now good as i live in England.

I pressed Frank constantly to tell me whether they had a cash issue and he told me it was purely that they had hit there sending limit on Moneybookers. I find it difficult to understand how they can have a sending limit as a company. I am a normal Moneybookers user and i have no limit on what i send.

It appears that people are being told that on Thursday they will definitely be payouts, but i would certainly be careful with this book, as it does seem to me they are having cash flow issues.

[potless]

Be wary on new T&C for bonus
winnings from freeplay now count for WR (X12)
so small deposit & win on highish odds for freeplay = hefty wr

[mbynwa]

I did see that, i think they got hit quite badly from the opening offer of 100% up to £500 or $500, and only a 8 times WR. That could be a really painful WR though if you won at 10's.

[HeeeHAWWWW]

I did see that, i think they got hit quite badly from the opening offer of 100% up to £500 or $500, and only a 8 times WR. That could be a really painful WR though if you won at 10's.

It won't be that, since the moneybookers side is all handled by betphoenix (they use the same moneybookers account). Betot are just a smallish subsidiary.

Not sure why, but US-facing books have this problem all the time, even monster huge ones like Betcris/diamond have had 4-5 day delays on moneybookers once or twice. Anyone know why? Some regulatory/business restriction stopping them funding moneybookers themselves easily? (ie having to wait for deposits).

[Mudcat]

Be wary on new T&C for bonus
winnings from freeplay now count for WR (X12)
so small deposit & win on highish odds for freeplay = hefty wr

This is significant if it's true. They better not try to apply it retroactively.

This would be a great time for those reps who were here early in this thread to show up.

As I said earlier, they may have bit off more than they can chew with some of these unbelievably generous promos.

Hopefully it's just a case that they made a conscious choice to give up some money, hoping to build up a customer base. A lot of the stuff that has happened (reducing limits, payout delays, bonus term tweaking) was predictable. Everyone had to know they would get clobbered. 400% freeplays? People are going to win.

Hopefully BetOT will manage it.

[katstale]

have to agree with Mud. None of the issues cited here are startling or alarming to veterans. Phoenix group is in no danger of running out of money. Everyone knew the awesome bonuses they were offering couldn't continue forever. Be thankful if you got a piece of that free money. Thankyou OT!!!

Just read the T&C always and expect any book to follow that contract till the rollover is met. I ask for and expect nothing more.

If the worst these folks ever do is limit to $500 and offer -105 and pay a day or two late.....

They will end up with a huge customer base and have accomplished their goals in this market.

I am there all the way!!

[potless]

have to agree with Mud. None of the issues cited here are startling or alarming to veterans. Phoenix group is in no danger of running out of money. Everyone knew the awesome bonuses they were offering couldn't continue forever. Be thankful if you got a piece of that free money. Thankyou OT!!!

Just read the T&C always and expect any book to follow that contract till the rollover is met. I ask for and expect nothing more.

If the worst these folks ever do is limit to $500 and offer -105 and pay a day or two late.....

They will end up with a huge customer base and have accomplished their goals in this market.

I am there all the way!!

Not hugely alarmed as such but it would be nice to be told straight that the money isn't there so no payouts for a couple of days (if thats how it turns out) rather than be given bs.

Again - no problem as such with the change in the T&Cs - just highlighting that they seem to have changed and the potential effect on WR. If they still had goodlines then even that wouldn't be a problem but the lines don't seem too clever atm.
For a £500 freeplay winning at 5.0 - i wouldn't fancy 30K of wagering at 500 a shot given the current odds - but each to their own.
Yes its been good up to now but i think i'll pass on this one.

[mbynwa]

I am the same Potless.

I wouldn't mind if i was told on Monday when i tried to withdraw that there was a problem, i was told or types of bs. Being promised the money by 1pm, then being told it will be a day or so more is not good enough. A company that highlights that one of it's good points is that it has fast payouts should be able to keep there word, otherwise be truthful about it, and say most of the time we are quick, but you may have to wait 5 days for cash by moneybookers.

Not good enough, and i am the asme as Potless i will not be going back firstly because of the lies (maybe a bit harsh a word to use) and secondly there T&C change for the freeplay.

[arnie_marta]

deleted... sorry

[mbynwa]

My payment has been delayed since Monday so not a week yet, but i do feel i am being strung along. As i stated in my previous post i was offered ** or **, which suggests that it is purely a technical problem. I will certainly not be going back here though, i get the feeling it is too risky, and i always think if back in your mind something does not feel right then you should take notice of it. As soon as i get my money i am out of there and will not return.

I would be interested to know if someone from SBR can contact Frank and see if they can uncover the true story, it maybe right that they are having tech issues, or it may also be true they simply are waiting for enough people to deposit.

[Mudcat]

Be wary on new T&C for bonus
winnings from freeplay now count for WR (X12)
so small deposit & win on highish odds for freeplay = hefty wr

I don't see this on the site anywhere. Maybe (probably) I'm looking in the wrong place.

Here are my questions if anyone can help:

First of all, can anyone confirm this is a rule? If so, is it just for a specific promo or is it a general rule for all freeplay bonuses? Anyone know what date this rule changed?

[0biwan]

I won't recomend this house!

payouts are a joke! frank is good on telling stories...

[Speed1970]

I don't see this on the site anywhere. Maybe (probably) I'm looking in the wrong place.

Here are my questions if anyone can help:

First of all, can anyone confirm this is a rule? If so, is it just for a specific promo or is it a general rule for all freeplay bonuses? Anyone know what date this rule changed?

We have made improvements to our free play rules, after many people complained about having to do the rollover when they lose a free play. so now, if you lose your free play, your rollover is only on the deposit and the fees.

The rule is not retroactive and wont affect deposits before January 05, 2009.

[Peep]

We have made improvements to our free play rules, after many people complained about having to do the rollover when they lose a free play. so now, if you lose your free play, your rollover is only on the deposit and the fees.

I don't think that is an improvement.

[mbynwa]

An update on the payout, i spoke with Frank last night asking for an update on Moneybookers, apparantly the problem is that they cannot login into the processor that pays by moneybookers. He immediately asked if i had neteller and within 5mins he had paid by neteller so all sorted.

So my advice would be for those waiting for Moneybookers if you have another option like Neteller see if they will pay you via that rather than waiting for Moneybookers.