My horror with 5dimes.com !!!

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  • Justin7
    SBR Hall of Famer
    • 07-31-06
    • 8577

    #36
    To date, I don't believe either the player or book has asked for our help to resolve this dispute. Without that, I must wonder what the purpose of arguing is here. Make people look bad, or find the truth and resolve the problem?

    I don't have anywhere near all the facts I'd like to help here, but...

    If a player used multiple accounts to circumvent limits, that is fraud. A book has a right to address that, in a reasonable time period. A book can't wait for a year and THEN address it - a book has to be alert. The general rule "You book it, you bet it" always applies, absent player fraud AND due diligence on the book. If a book gets beaten out of 50k before addressing it, that is not due diligence.
    Comment
    • wrongturn
      SBR MVP
      • 06-06-06
      • 2228

      #37
      Generally sportsbooks don't have a check on parlay limit because they think parlays are so profitable that they rather allow the limit to be exceeded. Of course if some players can win those parlays, they win super big, which can trigger such dramatic actions, like in this case. Greedy by both sides I would say. But if the player was warned over such actions already but continued doing them, then it is player's fault.
      Comment
      • Dark Horse
        SBR Posting Legend
        • 12-14-05
        • 13764

        #38
        Let me clarify just a little. Tony is apologizing for being 'God' because he thinks that would have offended people for some religious reason.

        Not at all, Tony.

        The offensive part is that you see yourself like that in your business. A person of total authority and control. Let me ask you: where would you be without gamblers? Where would any business be without clients? Any good businessman understand this. They don't place themselves above everybody, but on the same level. By doing so they can understand the needs of the public, and cater to those needs more effectively. This way, they are able to offer a better service, and in the process earn more money. But you are 'God', and to you that means that you don't have to listen to 'little' concerns such as expressed by Romaine, because he is at your mercy.

        Tony, go f*ck yourself.
        Comment
        • Yoshi
          SBR Wise Guy
          • 08-29-06
          • 548

          #39
          Nothing new here about Tony, have been reading several similiar stories about him in the past...no way 5Dimes is an A book for professionals, as stated by SBR. Just NO WAY.
          Comment
          • MrX
            SBR MVP
            • 01-10-06
            • 1540

            #40
            Romaine, have you sent the details to assistance@sportsbookreview.com yet?

            I find the thread fascinating but I also have to wonder why you aren't immediately seeking help from possibly the only entity in a position to help you (assuming your claims are true).
            Comment
            • romaine
              SBR Rookie
              • 12-13-06
              • 43

              #41
              Originally posted by MrX
              Romaine, have you sent the details to assistance@sportsbookreview.com yet?

              I find the thread fascinating but I also have to wonder why you aren't immediately seeking help from possibly the only entity in a position to help you (assuming your claims are true).
              I have been in touch. Bill asked me about a chronological summary and I am working on that.
              Comment
              • jjgold
                SBR Aristocracy
                • 07-20-05
                • 388189

                #42
                romiane we will get your money
                Comment
                • louis
                  SBR Wise Guy
                  • 09-23-06
                  • 763

                  #43
                  Books have to be responsible for their software

                  I understand what Tony is saying, that the limits were clear and the bettor knew he was grossly exceeding them.

                  But too bad. Books have to be responsible for their software. If the software takes 10 bets at $500 each, then the book must pay for 10 winning bets at $500 each.

                  I don't have a problem with the book voiding these, BEFORE THE MATCH, but to wait until after the match is theft.

                  My question for Tony, why didn't 5 dimes cancel these bets BEFORE THE MATCH? This bettor is obviously betting very large amounts. Doesn't management review the action of players like this, or does 5 Dimes wait until afterwards and then make decisions based on whether the bet won or lost?

                  As far as multiple accounts go, again if the software allows more than one family member from the same I.P. address to have an account, then the book must be responsible for this. If the family members want to bet the same way, then so be it.

                  My brother and I have accounts at 5 Dimes, and we both talk about what bets we are going to make, and often bet the same way. We live in separate homes, but if we lived in the same home, 5 Dimes must be responsible for their software which will determine if we can keep our separate accounts.

                  Having said this, if a player sets up multiple accounts by giving false names, and using false ids, then the bettor is being fraudulent and the sportsbook absolutely should not honor winning bets.

                  I would also like to say that in general 5 Dimes is a reputable honest bookmaking operations, and many operations would not even have the money to pay these types of bets.
                  Comment
                  • chano
                    SBR Wise Guy
                    • 07-02-06
                    • 602

                    #44
                    5 Dimes doesnt look to good here. Tony looks and sounds like a door knob. Fuk this God story, who the fuk does he think he is to speak down to people that way. SBR, do your thing here, either get this guy his coin, or remove their banner. One or the other should occur here. Anyone disagree?
                    Comment
                    • jjgold
                      SBR Aristocracy
                      • 07-20-05
                      • 388189

                      #45
                      remove the banner
                      Comment
                      • bubba
                        SBR MVP
                        • 09-29-05
                        • 2432

                        #46
                        i use the book but i always think its theft that they will not shut off my casino. the only book i use that wont
                        Comment
                        • BigDaddy
                          SBR Hall of Famer
                          • 02-01-06
                          • 8378

                          #47
                          Originally posted by bubba
                          i use the book but i always think its theft that they will not shut off my casino. the only book i use that wont
                          they can now shut the casino off when they switched software i had mine disabled no problems


                          and if you book the bet you pay the bet.
                          Comment
                          • TLD
                            SBR Wise Guy
                            • 12-10-05
                            • 671

                            #48
                            A lot to think about in this thread. I thought Louis made a strong contribution.
                            Comment
                            • Chuck Sims
                              SBR MVP
                              • 12-29-05
                              • 3072

                              #49
                              Hey God, Pay this man his money you greaseball. I have heard too many horror stories from you Tony. All too eerily similar to the stiff job you are delivering to Mr. Lettuce.

                              He has been betting at 5Dimes since Sept. Only now you find he has exceeded your so called limits. Its obvious you had no intention of paying. You accepted his action for months hoping he would lose. He did'nt. So now you play God and stiff the bettor.

                              Avoid 5Dimes.
                              Comment
                              • pags11
                                SBR Posting Legend
                                • 08-18-05
                                • 12264

                                #50
                                I definitely avoid them chuck...
                                Comment
                                • jjgold
                                  SBR Aristocracy
                                  • 07-20-05
                                  • 388189

                                  #51
                                  I think 5 Dimes does not have the money to pay, now what??

                                  Does 5 Dimes get taken down or get downgraded to a D??
                                  Comment
                                  • Lucas
                                    SBR MVP
                                    • 12-20-05
                                    • 1062

                                    #52
                                    nothing new, as usually 2 realities:
                                    (i) romaine is a big cheater, then it is ok
                                    (ii) 5D should must honor him in full and with no delay

                                    from what here was said, i must join others and possibility (i) does not seem very probable

                                    PAY THE GUY and do not take Nietsche literally

                                    I hope this problem will be resolved, because 5dimes is not must have only for MLB bettors but also for my tennis bettor friends
                                    Comment
                                    • jjgold
                                      SBR Aristocracy
                                      • 07-20-05
                                      • 388189

                                      #53
                                      5 Dimes is known for real cheap software and very little upgrading and it costed them.

                                      Pay a good tech guy and this does not happen.
                                      Comment
                                      • bigloser
                                        SBR Wise Guy
                                        • 07-19-06
                                        • 787

                                        #54
                                        Not many people coming down on the side of the book here.
                                        (which is pretty unusual, often split 50/50)

                                        Could we have an update from SBR please
                                        Comment
                                        • Bill Dozer
                                          www.twitter.com/BillDozer
                                          • 07-12-05
                                          • 10894

                                          #55
                                          Originally posted by bigloser
                                          Not many people coming down on the side of the book here.
                                          (which is pretty unusual, often split 50/50)

                                          Could we have an update from SBR please
                                          Haven't had a chance to look at this one since getting the book's response until now. Stand by...
                                          Comment
                                          • beetman
                                            SBR High Roller
                                            • 05-31-06
                                            • 220

                                            #56
                                            Few people are coming down on the side of the book presumably because this Tony character is apparently well known for nonsense like this. Someone I know did pretty well betting I-AA college football on 5Dimes and had a similar experience as RickySteve mentioned. First his limits were cut to $100, then to $0. When he inquired as to why he couldn't bet I-AA anymore, even for small amounts, Tony said something like "Who the **** are you to think you can beat me on these lines, you fucking prick." Some of these clowns (Mike from BetTrojan also comes to mind) seem to take it personally when you beat them.
                                            Comment
                                            • Chuck Sims
                                              SBR MVP
                                              • 12-29-05
                                              • 3072

                                              #57
                                              5 Dimes has had a history of this. I remember way back people complaining of getting screwed over. The greaseball owner of 5Dimes cuts his own throat by saying the bettor bet over the max so he is not paying. The bettor has been making these so called over the limit bets since September!!!!!!!!!! Its a stiff job plain and simple.
                                              Comment
                                              • Bill Dozer
                                                www.twitter.com/BillDozer
                                                • 07-12-05
                                                • 10894

                                                #58
                                                There are at least a dozen questions at this point. The player is going to provide wagering history and go over the timeline with me. We will talk with 5Dimes as well. Unfortunately this case may go on hold as the player will be traveling next week.
                                                Comment
                                                • BuddyBear
                                                  SBR Hall of Famer
                                                  • 08-10-05
                                                  • 7233

                                                  #59
                                                  It's hard to see how the book could possibly be right in this situation. This Tony guy seems like a jerk. The thinks he is God....good one Tony

                                                  5dimes needs to be downgraded to its actual grade of C/C-

                                                  If you are thinking about opening up an account with 5dimes....I would think again. Try Betjamica it is so much better.
                                                  Comment
                                                  • Chuck Sims
                                                    SBR MVP
                                                    • 12-29-05
                                                    • 3072

                                                    #60
                                                    Damn, I just noticed 5Dimes is rated "A". SBR continues to embarrass themselves.
                                                    Comment
                                                    • tacomax
                                                      SBR Hall of Famer
                                                      • 08-10-05
                                                      • 9619

                                                      #61
                                                      Originally posted by Chuck Sims
                                                      Damn, I just noticed 5Dimes is rated "A". SBR continues to embarrass themselves.
                                                      No - you continue to embarrass yourself.

                                                      A player has reported a concern. SBR is now looking at that concern. Don't you think it's a pretty good idea to wait until SBR have communicated with the player and the book before handing out any punishment or do you prefer a kangaroo court style of justice?
                                                      Originally posted by pags11
                                                      SBR would never get rid of me...ever...
                                                      Originally posted by BuddyBear
                                                      I'd probably most likely chose Pags to jack off too.
                                                      Originally posted by curious
                                                      taco is not a troll, he is a bubonic plague bacteria.
                                                      Comment
                                                      • BuddyBear
                                                        SBR Hall of Famer
                                                        • 08-10-05
                                                        • 7233

                                                        #62
                                                        Just ignore Taco...he thinks sportsbook.com is an A book.....
                                                        Comment
                                                        • Chuck Sims
                                                          SBR MVP
                                                          • 12-29-05
                                                          • 3072

                                                          #63
                                                          Reminder: the poster "tacomax" is the forum douchebag. Best to ignore.
                                                          Comment
                                                          • tacomax
                                                            SBR Hall of Famer
                                                            • 08-10-05
                                                            • 9619

                                                            #64
                                                            I think that the SBR rating for sportsbook.com is pretty much spot-on. I think you're getting confused.

                                                            Back to business, I'd like to hear why Chuck feels that an immediate kangaroo court-esque downgrade is necessary - if he is aware of some facts that are as yet undisclosed then I'm sure that SBR will be more than happy to listen to him. The only thing I can be sure of here after reading the thread is that Tony's customer service skills may need brushing up a little.

                                                            If he can do this without resorting to name-calling then I'll be most impressed.
                                                            Originally posted by pags11
                                                            SBR would never get rid of me...ever...
                                                            Originally posted by BuddyBear
                                                            I'd probably most likely chose Pags to jack off too.
                                                            Originally posted by curious
                                                            taco is not a troll, he is a bubonic plague bacteria.
                                                            Comment
                                                            • imgv94
                                                              SBR Posting Legend
                                                              • 11-16-05
                                                              • 17192

                                                              #65
                                                              Originally posted by Chuck Sims
                                                              Reminder: the poster "tacomax" is the forum douchebag. Best to ignore.
                                                              True
                                                              Comment
                                                              • Bill Dozer
                                                                www.twitter.com/BillDozer
                                                                • 07-12-05
                                                                • 10894

                                                                #66
                                                                Originally posted by tacomax
                                                                No - you continue to embarrass yourself.

                                                                A player has reported a concern. SBR is now looking at that concern. Don't you think it's a pretty good idea to wait until SBR have communicated with the player and the book before handing out any punishment or do you prefer a kangaroo court style of justice?
                                                                Feedback is crucial part of SBR and SBR forum but posters who need to feel as if they are influencing how fast, and why, the site they are posting on addresses a dispute would be more fulfilled at a different board. We will follow the same procedure we did for similar complaints with SIA and BetMania.

                                                                As long as all parties are open to communicating there is going to be a discussion. That doesn't change because the complaint originates in public forum.
                                                                Comment
                                                                • imgv94
                                                                  SBR Posting Legend
                                                                  • 11-16-05
                                                                  • 17192

                                                                  #67
                                                                  Truth is if romaine would of lost this thread would of never been created.

                                                                  Let's see if romaine's request asking Tony to publicly post the online chat surfaces.
                                                                  Comment
                                                                  • jjgold
                                                                    SBR Aristocracy
                                                                    • 07-20-05
                                                                    • 388189

                                                                    #68
                                                                    what I do not like is there have been many complaints against 5 dimes about un ethical behavior through the years and that is a concern to all of us.
                                                                    Comment
                                                                    • Bill Dozer
                                                                      www.twitter.com/BillDozer
                                                                      • 07-12-05
                                                                      • 10894

                                                                      #69
                                                                      Originally posted by imgv94
                                                                      Truth is if romaine would of lost this thread would of never been created.
                                                                      True for 100% of winning wager disputes.
                                                                      Comment
                                                                      • jjgold
                                                                        SBR Aristocracy
                                                                        • 07-20-05
                                                                        • 388189

                                                                        #70
                                                                        I cannot believe all the complaints against this Tony guy on all the forums the last few days. I have never seen so many posters agree to the players side like this.

                                                                        If I was Tony just pay him and forget any mediation so he can try and get his book back in good graces with players.
                                                                        Comment
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