Pinnacle shorted me over $300 on a BTC payout, then act dumb in response

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  • GradyFuson
    SBR High Roller
    • 06-03-17
    • 218

    #1
    Pinnacle shorted me over $300 on a BTC payout, then act dumb in response
    They always short me on payouts and deposits, but how about the reply from CS. Either very stupid or a complete dink. (see email thread below)
  • AribaAriba
    SBR MVP
    • 04-03-09
    • 2919

    #2
    Bitcoin is too risky to use as a currency as the value flucates inconsistently .
    Comment
    • Optional
      Administrator
      • 06-10-10
      • 60921

      #3
      Did you check the blockchain record to see what the estimated value at the moment they sent it was Grady?

      If you search for your receiving wallet address at www.blockchain.com they give you the exact time it was sent and market average valuation of what it was worth when sent.

      Post or PM me the wallet address if you would like me to check it for you.
      .
      Comment
      • bullock
        SBR Hustler
        • 08-11-10
        • 60

        #4
        Right, it can be just caused by price fluctuation. Pinnacle isn't like some agents (Premium Tradings) that steal almost 10%.
        Comment
        • ronald
          SBR MVP
          • 10-31-05
          • 4918

          #5
          Where are you located, Grady?
          Comment
          • PD77
            SBR MVP
            • 12-11-09
            • 2381

            #6
            Let us know what Bitcoin says after you contact them. You gotta love first line support. They suck almost everywhere.

            One other thing, I feel you pain OP, Ive been shorted $300 on a deposit of much less. Doesnt it suck you never, ever get an extra $300 on a withdrawal? Funny how it works that way. Wink wink.
            Comment
            • Optional
              Administrator
              • 06-10-10
              • 60921

              #7
              Originally posted by PD77
              Let us know what Bitcoin says after you contact them. You gotta love first line support. They suck almost everywhere.

              One other thing, I feel you pain OP, Ive been shorted $300 on a deposit of much less. Doesnt it suck you never, ever get an extra $300 on a withdrawal? Funny how it works that way. Wink wink.
              Maybe some others who use bitcoin will chime in and explain we have been getting more than the $$$ amount withdrawn almost every time for at least a month or so?

              Not sure why people who obviously must not even be using Bitcoin feel the need to make comments like this. *wink wink*


              Anyone want to make a bet here if Pinnacle actually sent OP $300 less than he withdrew?

              Or anyone else want to chime in and say it's happened to them at Pinny? And prepared to offer up the TX ID as proof? I do not think there will be anyone.

              There was not a quick 5% price swing on 14th August either... so something unusual about this story for sure.


              But no way to tell if the OP refuses to disclose the transaction ID
              .
              Comment
              • BAUS
                SBR MVP
                • 08-10-05
                • 2191

                #8
                Optional, how much do you care to wager?

                I’ll wager up to $100,000 USD that Pinnacle shorts BTC payouts 1-2%. Every single time. Not a one-off occurrence. Every single time.

                BAUS
                Comment
                • deeppckts
                  SBR Wise Guy
                  • 12-19-12
                  • 830

                  #9
                  It's weird how smug and antagonizing Optional is to players. I have been seriously shorted on bitcoin withdrawals by almost all of the reputable books. Bookmaker once shorted me $500 on a $10,000 withdrawal; in the 4-5 hours it took, the implied bitcoin price of their payout was never even remotely reached (it would be like being paid today as if BTC were worth $13,000). They said it was because 'bitcoin is volatile'. But, to their credit they paid me out the additional $500. Lately betonline has been paying so fast that the amounts match nicely. In the past when BTC was really volatile they were slower and would always pay right after a big price drop and claim they processed it moments before. And the worst offender of all is 5Dimes. If you say you're going to deposit 10k and you sent the exact amount of btc they want, but in the hours it takes to show up in your account the btc price rises, they just credit you 10k. If btc tanks in the mean time, they'll give you the current price. Total freeroll. Believe HedgeHog has complained of this in the past.

                  But Optional thinks it's impossible. And is the one in charge of complaints. OK.
                  Comment
                  • Optional
                    Administrator
                    • 06-10-10
                    • 60921

                    #10
                    @Deeppckts. Ive told you before that there is no need to chime in on threads to post critiques of how I do my job. Please make this the last time eh? You already know how to contact my boss to demand I be sacked. That's the correct channel to use. ;-)


                    And I did not say it is "impossible"... but as the OP has refused to provide the evidence to back up his claim, lets call me healthily skeptical that Pinnacle sent the guy $300 less than he withdrew.

                    If you think this has happened to you, please do the same as the OP was invited to and provide the transaction ID and we call all see and check it out together.

                    I'm not here to defend books doing the wrong thing.

                    I'm just kinda sure that Pinny does not short people as the OP has claimed.



                    Originally posted by BAUS
                    Optional, how much do you care to wager?

                    I’ll wager up to $100,000 USD that Pinnacle shorts BTC payouts 1-2%. Every single time. Not a one-off occurrence. Every single time.

                    BAUS
                    "Anyone want to make a bet here if Pinnacle actually sent OP $300 less than he withdrew?" was the challenge Baus.

                    And it wasn't a dick swinging contest money bags, but I will make a meaningful bet with you if you want.

                    How about if you are right I'll do my level best to get you off post review (I have to ask), and if I am right then you will change "On post-review, pms blocked by sbr" to "SBR is the greatest sports forum I know".

                    We need OP to come up with the TX ID to settle this though of course.


                    And we've had this discussion before Baus. You choose to use a reference rate that is different to what Pinny uses.

                    But feel free to send me your most recent withdrawal TX ID there, same offer as the OP, and we can go through it again if you wish.
                    .
                    Comment
                    • BAUS
                      SBR MVP
                      • 08-10-05
                      • 2191

                      #11
                      Originally posted by Optional
                      @Deeppckts. Ive told you before that there is no need to chime in on threads to post critiques of how I do my job. Please make this the last time eh? You already know how to contact my boss to demand I be sacked. That's the correct channel to use. ;-)


                      And I did not say it is "impossible"... but as the OP has refused to provide the evidence to back up his claim, lets call me healthily skeptical that Pinnacle sent the guy $300 less than he withdrew.

                      If you think this has happened to you, please do the same as the OP was invited to and provide the transaction ID and we call all see and check it out together.

                      I'm not here to defend books doing the wrong thing.

                      I'm just kinda sure that Pinny does not short people as the OP has claimed.





                      "Anyone want to make a bet here if Pinnacle actually sent OP $300 less than he withdrew?" was the challenge Baus.

                      And it wasn't a dick swinging contest money bags, but I will make a meaningful bet with you if you want.

                      How about if you are right I'll do my level best to get you off post review (I have to ask), and if I am right then you will change "On post-review, pms blocked by sbr" to "SBR is the greatest sports forum I know".

                      We need OP to come up with the TX ID to settle this though of course.


                      And we've had this discussion before Baus. You choose to use a reference rate that is different to what Pinny uses.

                      But feel free to send me your most recent withdrawal TX ID there, same offer as the OP, and we can go through it again if you wish.
                      Deal. I make myself a -1500 favourite because I know how many times this has happened to me.

                      Let me look for my most recent withdrawal data.

                      BAUS
                      Comment
                      • GradyFuson
                        SBR High Roller
                        • 06-03-17
                        • 218

                        #12
                        It's not my first time using BTC

                        They paid me quickly from the time I requested it, and I checked the price right away.

                        But if you insist on proving the trasaction: here is the tx id: cc78340c649b7fcfde93d408d73c7ee0577f929f a39061388a80dafcca8cb1a2

                        Would be nice to get a long time contributor to SBR off post review
                        Comment
                        • GradyFuson
                          SBR High Roller
                          • 06-03-17
                          • 218

                          #13
                          I was supposed to get 12638.00 USD
                          And I received 1.04766671 BTC
                          Comment
                          • Barrakuda
                            SBR Wise Guy
                            • 02-28-18
                            • 786

                            #14
                            Originally posted by Optional
                            Maybe some others who use bitcoin will chime in and explain we have been getting more than the $$$ amount withdrawn almost every time for at least a month or so?

                            Not sure why people who obviously must not even be using Bitcoin feel the need to make comments like this. *wink wink*


                            Anyone want to make a bet here if Pinnacle actually sent OP $300 less than he withdrew?

                            Or anyone else want to chime in and say it's happened to them at Pinny? And prepared to offer up the TX ID as proof? I do not think there will be anyone.

                            There was not a quick 5% price swing on 14th August either... so something unusual about this story for sure.


                            But no way to tell if the OP refuses to disclose the transaction ID
                            Is this bet offer still open?
                            Comment
                            • PD77
                              SBR MVP
                              • 12-11-09
                              • 2381

                              #15
                              Since I "OBVIOUSLY MUST NOT EVEN BE USING BITCOIN" I suppose I am not qualified to comment in this thread any longer. Can a mod please delete all of my bitcoin withdrawals posts from the Live Sportsbook Payouts Report thread as I am not qualified to post there either.
                              Comment
                              • deeppckts
                                SBR Wise Guy
                                • 12-19-12
                                • 830

                                #16
                                Is it too late to get in on these wagers? I'd like to profit too.

                                Optional, you're going to be proven wrong. Again. I don't want you fired. Why aren't you more open to believing players, especially ones that are obviously professional (not like the other morons who complain about their $75 balance disappearing in casino and who can't put together a single sentence properly). You really don't understand the sportsbook world that well but want to go head to head against guys who are 10-20 years in the business.

                                lol and why is baus on post review? I am guessing he's made some statements that don't tow the company line?
                                Comment
                                • Optional
                                  Administrator
                                  • 06-10-10
                                  • 60921

                                  #17
                                  Originally posted by BAUS

                                  Deal. I make myself a -1500 favourite because I know how many times this has happened to me.

                                  Let me look for my most recent withdrawal data.

                                  BAUS

                                  Congrats you win. And are now off post review.


                                  Originally posted by GradyFuson
                                  It's not my first time using BTC

                                  They paid me quickly from the time I requested it, and I checked the price right away.

                                  But if you insist on proving the trasaction: here is the tx id: cc78340c649b7fcfde93d408d73c7ee0577f929f a39061388a80dafcca8cb1a2

                                  Would be nice to get a long time contributor to SBR off post review

                                  Thanks Grady. Please check your PMs and we can see if we get this fixed or an explanation of why Pinny don't think you've been shorted.




                                  @PD77, my apologies. But if you want to make it sound like there is a conspiracy to short players at offshores no matter what *wink wink* then I will call you out when I know the vast majority of payouts are fair and people do end up with more than they request when ex rates are rising all the time.

                                  @Dppkrts GFY pal. You're rude and stupid and petty and judgmental and also wrong 95% of the time. Seriously, sit on a stake and twirl ya POS...
                                  .
                                  Comment
                                  • deeppckts
                                    SBR Wise Guy
                                    • 12-19-12
                                    • 830

                                    #18
                                    Wrong about this, wrong about BOL taking shots with their slow line updates (and whether this affects squares or not), ...

                                    Too bad I missed out on this profitable opportunity.
                                    Comment
                                    • BAUS
                                      SBR MVP
                                      • 08-10-05
                                      • 2191

                                      #19
                                      On August 1st, I took a withdrawal from Pinnacle. Details:

                                      Amount requested: $15,360 USD
                                      Amount received: 1.27965 BTC
                                      BTC value at the time received: $14409

                                      Shortfall: $951









                                      BAUS
                                      Last edited by BAUS; 08-24-20, 02:37 PM.
                                      Comment
                                      • BAUS
                                        SBR MVP
                                        • 08-10-05
                                        • 2191

                                        #20
                                        While I’m glad that I “won” this bet Optional, I’d prefer that Pinnacle didn’t screw people over on BTC deposits and payouts.

                                        BAUS
                                        Comment
                                        • Alfie White
                                          SBR Wise Guy
                                          • 09-02-17
                                          • 680

                                          #21
                                          I would say all of you have heads up your asses if you think Pinnacle is purposely "sHorTinG" you.
                                          Comment
                                          • BAUS
                                            SBR MVP
                                            • 08-10-05
                                            • 2191

                                            #22
                                            The proof is in the pudding Alfie.

                                            BAUS
                                            Comment
                                            • Alfie White
                                              SBR Wise Guy
                                              • 09-02-17
                                              • 680

                                              #23
                                              The proof you are giving is median price in the moment of the transfer and not a single book will give you the exact same rate as median rate in that moment. You all speak like you know shit about BTC and you use median price as a reference and are ready to fight about what "you know". As said, heads up your asses.

                                              What is the smallest fee you can find for BTC -> Fiat exchange online? And keep in mind that is for PERSONAL account, Pinnacle would surely have to use CORPORATE account which brings higher fees for sure.

                                              But nooooooo, lets all be idiots and tell that Pinnacle is shorting us.


                                              EDIT
                                              If you feel scammed, why you play there? Go to some of kona's shill agents and enjoy it.
                                              Comment
                                              • jw
                                                SBR MVP
                                                • 10-25-09
                                                • 3999

                                                #24
                                                I'm still not sure why Bitcoin is standard amongst books when there are faster, cheaper and more stable crypto's available nowadays.
                                                Comment
                                                • GradyFuson
                                                  SBR High Roller
                                                  • 06-03-17
                                                  • 218

                                                  #25
                                                  Originally posted by Alfie White
                                                  The proof you are giving is median price in the moment of the transfer and not a single book will give you the exact same rate as median rate in that moment. You all speak like you know shit about BTC and you use median price as a reference and are ready to fight about what "you know". As said, heads up your asses.

                                                  What is the smallest fee you can find for BTC -> Fiat exchange online? And keep in mind that is for PERSONAL account, Pinnacle would surely have to use CORPORATE account which brings higher fees for sure.

                                                  But nooooooo, lets all be idiots and tell that Pinnacle is shorting us.


                                                  EDIT
                                                  If you feel scammed, why you play there? Go to some of kona's shill agents and enjoy it.
                                                  The price is pretty standard across all exchanges, show me two reputable exchanges that are different by more than $50 at any given time and I'll eat my own dick.

                                                  BAUS is showing a difference of hundreds of dollars, and they are ALLWAYS on the low side.
                                                  Comment
                                                  • deeppckts
                                                    SBR Wise Guy
                                                    • 12-19-12
                                                    • 830

                                                    #26
                                                    Alfie, you're getting red in the face. Why you have to be mad?

                                                    If for offshore books all it came down to was "if you don't like it, why play there?" there wouldn't be any need for forums.

                                                    If Pinnacle has costs it has to incur to offer bitcoin deposits/withdrawals then it should be up front and say they charge x% for withdrawals. Of course though we know these costs are negligible.
                                                    Comment
                                                    • Alfie White
                                                      SBR Wise Guy
                                                      • 09-02-17
                                                      • 680

                                                      #27
                                                      Why do you play there then?

                                                      Again, you speak about "ShOw Me a DifFeRencE" BS while you and me are normal users, they are CORPORATE; I know it possibly is hard to comprehend, but corporate clients surely have different rates in comparison to you and me.
                                                      Comment
                                                      • BAUS
                                                        SBR MVP
                                                        • 08-10-05
                                                        • 2191

                                                        #28
                                                        Originally posted by Alfie White
                                                        Why do you play there then?

                                                        Again, you speak about "ShOw Me a DifFeRencE" BS while you and me are normal users, they are CORPORATE; I know it possibly is hard to comprehend, but corporate clients surely have different rates in comparison to you and me.
                                                        Ahhhh yes, the good old “processor” excuse. Books and their shills have been using that one since the early 2000s.

                                                        I’m not playing there anymore. That was my last payout to remove the remaining balance. I don’t need a post up Pinnacle account anymore.

                                                        It sort of defeats the purpose to use “low juice” Pinnacle if you get screwed in & out.

                                                        BAUS
                                                        Comment
                                                        • Alfie White
                                                          SBR Wise Guy
                                                          • 09-02-17
                                                          • 680

                                                          #29
                                                          Wait, we have one book that (ALMOST) never limits and we think we have to right to shit all over them? Why didn't you use wire or Skrill or Neteller or CC? Please do answer that question.

                                                          MR BAUS CHAP
                                                          Comment
                                                          • BAUS
                                                            SBR MVP
                                                            • 08-10-05
                                                            • 2191

                                                            #30
                                                            Wire: Too slow
                                                            CC: Fees outrageous
                                                            Neteller: Not an option
                                                            Skrill: Not an option

                                                            BAUS
                                                            Comment
                                                            • DontTailMe
                                                              SBR MVP
                                                              • 03-24-19
                                                              • 2897

                                                              #31
                                                              Originally posted by Alfie White
                                                              The proof you are giving is median price in the moment of the transfer and not a single book will give you the exact same rate as median rate in that moment. You all speak like you know shit about BTC and you use median price as a reference and are ready to fight about what "you know". As said, heads up your asses.

                                                              What is the smallest fee you can find for BTC -> Fiat exchange online? And keep in mind that is for PERSONAL account, Pinnacle would surely have to use CORPORATE account which brings higher fees for sure.

                                                              But nooooooo, lets all be idiots and tell that Pinnacle is shorting us.


                                                              EDIT
                                                              If you feel scammed, why you play there? Go to some of kona's shill agents and enjoy it.
                                                              That value when sent is spot on for most of my payout transactions across many books. So it's not true that "not a single book will give you the exact same rate". There are still some books which aren't perfect, but things have been getting better overall for bitcoin transacting with sportsbooks. You;'d think a huge company like Pinnacle would be getting it right by now.
                                                              Comment
                                                              • GradyFuson
                                                                SBR High Roller
                                                                • 06-03-17
                                                                • 218

                                                                #32
                                                                Originally posted by Alfie White
                                                                Why do you play there then?

                                                                Again, you speak about "ShOw Me a DifFeRencE" BS while you and me are normal users, they are CORPORATE; I know it possibly is hard to comprehend, but corporate clients surely have different rates in comparison to you and me.
                                                                You're wasting our time here Alfie, Pinnacle shorts BTC payouts, I have the proof on every single payout, just go suck Pinnacles dick on another post.
                                                                Comment
                                                                • BAUS
                                                                  SBR MVP
                                                                  • 08-10-05
                                                                  • 2191

                                                                  #33
                                                                  Imagine the temptation for a shop the size of Pinnacle. Perhaps they process 2 million or more in BTC transactions per day?

                                                                  If they skim just 1% off that it equals $20,000 per day.

                                                                  BAUS
                                                                  Comment
                                                                  • deeppckts
                                                                    SBR Wise Guy
                                                                    • 12-19-12
                                                                    • 830

                                                                    #34
                                                                    There used to be a time when the one thing posters could all agree on was that shady book practices should be outed and shared with others. Now we have guys defending those practices by using 'corporate' like it's a magic word (and cleverly mixing upper and lower case LeTteRs), or Optional thinking that dealing dual lines is good because it screws those 'steam chasers' who are bad for the industry. HUH????
                                                                    Comment
                                                                    • Alfie White
                                                                      SBR Wise Guy
                                                                      • 09-02-17
                                                                      • 680

                                                                      #35
                                                                      Sorry friend, not my cup of tea, feel free to toss the salad with your friend signature BAUS.

                                                                      I am ALWAYS on the side of the player in ever single situation, but here you are wrong beyond repair. Did they respond like mentally handicapped idiots - absolutely, do you have lack of knowledge how BTC works and what the fees are - absolutely as well.

                                                                      So you can piss of with your "pRoOfS" of "sHoRtiNG" and can use a bank to avoid any fees. But wait, none of you bitches want to use bank and CC fees are too much and loading Skrill/Neteller also includes fees... So when you use BTC you bitch about it? How do you know what rate is their provider is giving them? No, you go to google and type BTC TO USD HURR DURR I KNOW MY RIGHTS.
                                                                      Comment
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