My BETPHOENIX ACCOUNT HAS BEEN BROKEN INTO

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  • AimingHigh
    SBR Wise Guy
    • 06-12-09
    • 670

    #281
    What's special about today? Why does Richard show up for 3 posts on this thread only - not the payout delay threads - and then disappear again? Weird, particularly given that the story he's telling doesn't seem to fit with what SBR was told happened.
    Comment
    • KGambler
      SBR MVP
      • 07-09-09
      • 2404

      #282
      Originally posted by AimingHigh
      What's special about today? Why does Richard show up for 3 posts on this thread only - not the payout delay threads - and then disappear again? Weird, particularly given that the story he's telling doesn't seem to fit with what SBR was told happened.

      My guess is that he showed up today because:

      - BP has been getting ripped a new asshole on these forums, in multiple threads
      - as a result, SBR is catching a lot of heat concerning the ridiculous B+ rating of BP and SBR's refusal to put serious BP customer complaints on their front page
      - Marauders requested an update from SBR, so SBR must have went to BP and told them that they need to say something

      As for why his new story doesn't make any sense when you consider his last story, it's because he is clearly lying in an attempt to cover up what really happened. They keep changing the story. The last story was that we had clicked on a malicious link over at 2+2. Well, people were gonna want to see the proof, to have an explanation as to how that happened to Marauders when he doesn't post there and has rarely ever visited the forum, and to receive an explanation as to how they only saw our own IP addresses in their logs (the first BS story). As they tell each new story, their conflicting lies betray their dishonesty and force them to come up with new lies. Unfortunately, they are not very good at making up stories and so their lies are often tangled and conflicting.
      Comment
      • KGambler
        SBR MVP
        • 07-09-09
        • 2404

        #283
        I want to make a request for information. I know that some guy Richard N would mail money orders from California. I can't find the envelope he used to mail me the money orders, but it had his address. Can someone email this info?

        If anyone can send me any information regarding my hacking case, BetPhoenix payout methods, or anything else that might help me, please email me at:

        warbetp @ yahoo dot com

        Of course any source of info will remain anonymous.
        Comment
        • betphoenix
          SBR High Roller
          • 10-24-07
          • 244

          #284
          If the account was not hacked, we simply have plays placed that you said you did not make. Not the first time this has happened in the business, and wont be the last time. If your log and pass was used, what more is there to say.
          If someone logging into your account and making plays is considered hacking, then anyone in the world can provide their info to someone else, or play from another computer and simply say it was not me. Based on your premise we would then need to refund every single person who claimed this. Thus, I will say it again the system was not hacked, and SBR can confirm that. Call me what you want, but who is to say that your pc did not get hacked.
          Last edited by betphoenix; 06-02-10, 07:41 PM.
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          Comment
          • KGambler
            SBR MVP
            • 07-09-09
            • 2404

            #285
            Originally posted by betphoenix
            If the account was not hacked, we simply have plays placed that you said you did not make. Not the first time this has happened in the business, and wont be the last time. If your log and pass was used, what more is there to say.
            If someone logging into your account and making plays is considered hacking, then anyone in the world can provide their info to someone else, or play from another computer and simply say it was not me. Based on your premise we would then need to refund every single person who claimed this.
            Why did you refund chantech and pjesnik?

            Thus, I will say it again the system was not hacked, and SBR can confirm that.
            First of all, it is not possible for SBR to know this. They are reliant on you for any data they receive. Second of all, if you showed them any data, any data whatsoever, it will be the first I have heard of it. I have requested the IP log in records, the record of all of my chats with your live chat CS, how my affiliate came to be some guy I never heard of called "Alvin Ma" when I thought it was SBR, etc. I have not been provided with one shred of information. As far as I know, nor has Marauders.

            Has SBR been shown anything, anything at all?

            Furthermore, the bets placed in my account were 4 and 5 team parlays. I had never placed so much as one parlay before. Many of these parlays consisted entirely of games which had not even started when I contacted BP. Some of these parlays consisted entirely of games which would not start for two days after I contacted BP. And you are pretending that it was neccesarry to not cancel any of these parlays in order to protect yourself from fraud?

            Please explain to me how the following method of fraud could be used to profit at your expense:

            - on Wednesday morning a customer logs into his own account and places a 5 team parlay full of games which do not start until Friday
            - on Wednesday night the customer lies to BP, informing them that he did not place that parlay

            While this would clearly be fraudulent behavior by the customer, please explain to me how it could possible cost you any money to cancel the bets. Am I missing something? How could the customer take advantage of you when the games don't start for two days??? What idiot would attempt such a fraud, which could only lead to a 100% loss of capital, or a return of capital.

            The fact is that you know that I did not place these bets, and that you are covering it up because you don't want it to get out what serious security and rogue employee issues you have over there at BP. FOUR people have had their accounts hacked (two of whom you have refunded in full). People have had their credit cards charged by your processor, without the knowledge of the customer or BP. Someone had their ewallet withdrawal cancelled and funneled to another unrelated ewallet account (again, you reimbursed them). You know damn well the serious problems you have with rogue employees. You know damn well that I did not place those ridiculous bets and that Marauders did not make those ridiculous plays in your casino.
            Comment
            • skrtelfan
              SBR MVP
              • 10-09-08
              • 1913

              #286
              Originally posted by betphoenix
              If the account was not hacked, we simply have plays placed that you said you did not make. Not the first time this has happened in the business, and wont be the last time. If your log and pass was used, what more is there to say.
              If someone logging into your account and making plays is considered hacking, then anyone in the world can provide their info to someone else, or play from another computer and simply say it was not me. Based on your premise we would then need to refund every single person who claimed this. Thus, I will say it again the system was not hacked, and SBR can confirm that. Call me what you want, but who is to say that your pc did not get hacked.
              The "what more is there to say" is that your system was transmitting passwords in the URL for many months, and numerous people posted about to SBR, but it took you guys something like 4 or 6 months to fix the problem. In fact, I told the CS reps who kept calling me and asking me to deposit that I wasn't comfortable depositing at a book with such lax security procedures. A customer can't be held responsible for the security of their password when it's being transmitted via the URL like that.

              Additionally, I think it's reasonable to question the competence of your staff who say "the system wasn't hacked" when it took them months to get the passwords out of the URL.
              Comment
              • trixtrix
                Restricted User
                • 04-13-06
                • 1897

                #287
                Originally posted by KGambler
                I want to make a request for information. I know that some guy Richard N would mail money orders from California. I can't find the envelope he used to mail me the money orders, but it had his address. Can someone email this info?

                If anyone can send me any information regarding my hacking case, BetPhoenix payout methods, or anything else that might help me, please email me at:

                warbetp @ yahoo dot com

                Of course any source of info will remain anonymous.
                kg, i think you're in the right here. your story rings more true than bp's, and they had ample opportunity to cancel the parlays after you informed them. but, since now they only owe you a fraction, i urge you to give restraint in terms of bring down their whole current payment processing system as it will affect many other payments made to other players...
                Last edited by trixtrix; 06-02-10, 08:29 PM.
                Comment
                • dimon
                  SBR MVP
                  • 08-14-09
                  • 1159

                  #288
                  SBR definately need to saytheir word about it and downgrate the book....no questions....otherwise all this "recomended list" has NO VALUE...at all...all this is not good
                  Comment
                  • Footballtime
                    SBR MVP
                    • 01-20-10
                    • 3229

                    #289
                    BetPhoenix please stop emailing me, I Will not deposit at such a bad site!
                    Comment
                    • acarmelo1
                      SBR Hall of Famer
                      • 09-29-09
                      • 6321

                      #290
                      Originally posted by KGambler
                      Why did you refund chantech and pjesnik?




                      Furthermore, the bets placed in my account were 4 and 5 team parlays. I had never placed so much as one parlay before. Many of these parlays consisted entirely of games which had not even started when I contacted BP. Some of these parlays consisted entirely of games which would not start for two days after I contacted BP. And you are pretending that it was neccesarry to not cancel any of these parlays in order to protect yourself from fraud?

                      Please explain to me how the following method of fraud could be used to profit at your expense:

                      - on Wednesday morning a customer logs into his own account and places a 5 team parlay full of games which do not start until Friday
                      - on Wednesday night the customer lies to BP, informing them that he did not place that parlay

                      While this would clearly be fraudulent behavior by the customer, please explain to me how it could possible cost you any money to cancel the bets. Am I missing something? How could the customer take advantage of you when the games don't start for two days??? What idiot would attempt such a fraud, which could only lead to a 100% loss of capital, or a return of capital.
                      It would have been very simple to cancel those plays, that havent even started, and tell Kgambler that he can not pick thos games again. But betpheonix likes to play hard.
                      Comment
                      • KGambler
                        SBR MVP
                        • 07-09-09
                        • 2404

                        #291
                        Originally posted by trixtrix
                        kg, i think you're in the right here. your story rings more true than bp's, and they had ample opportunity to cancel the parlays after you informed them. but, since now they only owe you a fraction, i urge you to give restraint in terms of bring down their whole current payment processing system as it will affect many other payments made to other players...
                        I realize that reporting their processors to the various credit card companies, banks, government agencies, what have you, might severely inconvenience other gamblers. And I was prepared to say, no apologies, in any war you hope to win you have to accept innocent casualties.

                        But for some reason your post is making me think about it a bit more. Maybe it's because your pointing out that my story rings more true is relieving some of my frustration...

                        R Ng is still gonna have to get ****ed though. Assuming he's a real person They don't send money orders/checks anymore anyway.
                        Comment
                        • KGambler
                          SBR MVP
                          • 07-09-09
                          • 2404

                          #292
                          A what other gambling forums can I spread the word of BP's thievery? I only post on 2+2 and here at SBR. I have a few in mind, but I don't want to miss any.
                          Comment
                          • acarmelo1
                            SBR Hall of Famer
                            • 09-29-09
                            • 6321

                            #293
                            EOG, Therx, covers.com
                            Comment
                            • Holtgetsback
                              SBR MVP
                              • 01-04-10
                              • 4655

                              #294
                              BetPhoenix is a joke. I always tell these jerkoffs to stop calling me but they never do.

                              This book is a C tops and the only reason they are rated so high is because they pay SBR.

                              Bet Phoenix needs to pay KGambler his money and maybe some of these people will forgive you and sign up with your shit book. This book gets nothing but bad press and for good reason.

                              Quit being stiffs you D book
                              Comment
                              • beermankirk
                                SBR MVP
                                • 11-17-09
                                • 1512

                                #295
                                D- Book thanks for the heads up K-Gambler.

                                Die a nice death BetPhoenix. May you end up like WSEX
                                Comment
                                • warriorfan707
                                  SBR Posting Legend
                                  • 03-29-08
                                  • 13698

                                  #296
                                  Something about this company just never smelt right to me from the beginning, I think its possible there is blatant thievery taking place there
                                  Comment
                                  • KGambler
                                    SBR MVP
                                    • 07-09-09
                                    • 2404

                                    #297
                                    acarmelo1 has started a petition to downgrade BetPhoenix's ludicrous B+ SBR rating. Please take a look. If you agree with the petition, I recommend that you "sign" it and also nominate his post (click on the thumbs up at the bottom right, near the quote button). I'm not really sure what that "nomination" does, but seems like a good idea.


                                    Sports betting and handicapping forum: discuss picks, odds, and predictions for upcoming games and results on latest bets.
                                    Comment
                                    • sq764
                                      SBR MVP
                                      • 04-17-07
                                      • 1026

                                      #298
                                      why are they not an F???
                                      Comment
                                      • KGambler
                                        SBR MVP
                                        • 07-09-09
                                        • 2404

                                        #299
                                        Originally posted by sq764
                                        why are they not an F???
                                        My thoughts exactly. I don't know why he wants a downgrade to a C, but he probably figures "baby steps, baby steps..." Also, I believe that SBR does not allow C books to sponsor forums. Not sure about banner ads...
                                        Comment
                                        • betphoenix
                                          SBR High Roller
                                          • 10-24-07
                                          • 244

                                          #300
                                          Simple truth is that your account was not hacked. SBR has seen that your account was not penetrated at all. You can come down and see that with them as well if you would like. You are depending on the rouge employee argument only which is simply not the case.
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                                          Comment
                                          • Marauders
                                            SBR MVP
                                            • 07-23-09
                                            • 1072

                                            #301
                                            Originally posted by betphoenix
                                            Simple truth is that your account was not hacked. SBR has seen that your account was not penetrated at all. You can come down and see that with them as well if you would like. You are depending on the rouge employee argument only which is simply not the case.

                                            BP, can you stop reiterating this statement and answer some of the questions I posted for you? Thank you.
                                            Comment
                                            • philswin
                                              SBR MVP
                                              • 04-18-07
                                              • 1279

                                              #302
                                              BetPhoenix starting to sound closer to BetCascade everyday. Bets should have been cancelled when security breach was detected and reported.
                                              Comment
                                              • warriorfan707
                                                SBR Posting Legend
                                                • 03-29-08
                                                • 13698

                                                #303
                                                That would be hilarious if you drilled all the parlays
                                                Comment
                                                • warriorfan707
                                                  SBR Posting Legend
                                                  • 03-29-08
                                                  • 13698

                                                  #304
                                                  Hey Betphoenix, theres threads all over the interwebz about you guys robbing them, how about stepping up and admitting you guys have a really big security problem?

                                                  I for one will never come within a hundred miles of even considering depositing 1 cent, because your book is an absolute joke and anyone with half a brain can see that.

                                                  After seeing your statement, I look forward to seeing you guys go under.
                                                  Comment
                                                  • lawsofpower48
                                                    SBR High Roller
                                                    • 09-06-08
                                                    • 229

                                                    #305
                                                    Originally posted by betphoenix
                                                    Simple truth is that your account was not hacked. SBR has seen that your account was not penetrated at all. You can come down and see that with them as well if you would like. You are depending on the rouge employee argument only which is simply not the case.
                                                    um...does that mean you are saying kgambler had possibly made those bets or had someone do it?....not bashing on anyone, just curious....
                                                    Comment
                                                    • Santo
                                                      SBR MVP
                                                      • 09-08-05
                                                      • 2957

                                                      #306
                                                      I think maybe they believe he didn't make them (they may even have come from a different IP address), but are saying his username/password was used so to refund money would set dangerous precedents.

                                                      In phone wagering, it was always if you had the UN/PWD the bet stood.
                                                      Comment
                                                      • Holtgetsback
                                                        SBR MVP
                                                        • 01-04-10
                                                        • 4655

                                                        #307
                                                        Originally posted by warriorfan707
                                                        Hey Betphoenix, theres threads all over the interwebz about you guys robbing them, how about stepping up and admitting you guys have a really big security problem?
                                                        Comment
                                                        • betphoenix
                                                          SBR High Roller
                                                          • 10-24-07
                                                          • 244

                                                          #308
                                                          Someone logging in with an account number and password to make plays is not hacking. That does not constitute a security issue at any business in the market. Your credit card deposits were also refunded and NOT removed from the account as payment against the balance in your favor.
                                                          Last edited by betphoenix; 06-03-10, 11:10 AM.
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                                                          Comment
                                                          • KGambler
                                                            SBR MVP
                                                            • 07-09-09
                                                            • 2404

                                                            #309
                                                            Originally posted by betphoenix
                                                            Your credit card deposits were also refunded and NOT removed from the account as payment against the balance in your favor.

                                                            Your lies are so crude and transparent that this is like dealing with Iraq's former propaganda arm. Remember when Saddam Hussein was stroking that terrified British child hostage's head for the news cameras, and saying that he was his "guest"?

                                                            So your story is that you decided to refund me $2K, but never told anyone, including your own employees and SBR, all the while making no comment in this thread?

                                                            Your story is that in early April you decided to refund me the arbitrary amount of $2K? That you never told your employees? That you never told me, even when I emailed you for a clarification asking if the amount was coming out of my BP account? That you never told SBR, even when they specifically asked about it two weeks later? That you never made this refund public despite this thread being open and active at the time? That never until now, when you realized (only because I told you) that I was able to withdraw an extra $2K, did you decide to clue me in that it was meant as a refund?

                                                            When Lou was looking into it, this is the info he relayed to me:

                                                            "What is the exact date of the transaction? The most recent transaction they see to your account is a 3/15 payout."


                                                            Richard's April 13th email, after I suggested this refund looked like another rogue employee type of thing:

                                                            Richard: "I asked for the refunds to aviod future problems with the CC's on your account."


                                                            Gee, that doesn't say anything about giving me back $2K. My email reply:

                                                            "What kind of problems?

                                                            Is this $2,000 going to now be subtracted from the balance of my
                                                            account? I can't log in now. I assume you have locked my account?

                                                            Can I call you sometime tomorrow? I would like to talk to you about my case."


                                                            Of course, I received no reply.

                                                            Thanks for the $2K back! Your software and employees really are the worst in the industry! Thank god for your unbelievable level of incompetence, or like Marauders I would have gotten nothing back. Keep the change buddy.

                                                            Speaking of Marauders, he also has many questions which you are refusing to answer. His account was hacked all the way back in February. You have jerked him around since then. The least you could do is answer his questions.
                                                            Comment
                                                            • KGambler
                                                              SBR MVP
                                                              • 07-09-09
                                                              • 2404

                                                              #310
                                                              Originally posted by Lou
                                                              There was a link between both accounts that originated from the 2+2 forum. Both players (unexpectedly) clicked on a tracking cookie that then allowed the same attacker to access both accounts. SBR has made 2+2 aware of malicious javascript posted on its forum before in a similar past dispute.
                                                              Lou, what was this all about?

                                                              It sounds like pretty specific information. Was this just another lie cooked up by BP, or was this the actual truth?
                                                              Comment
                                                              • warriorfan707
                                                                SBR Posting Legend
                                                                • 03-29-08
                                                                • 13698

                                                                #311
                                                                In any case, take the Betphoenix banner down. Fuk this joke a book that is known for nothing but problems, shadiness and incompetence.
                                                                Comment
                                                                • philswin
                                                                  SBR MVP
                                                                  • 04-18-07
                                                                  • 1279

                                                                  #312
                                                                  Originally posted by betphoenix
                                                                  Someone logging in with an account number and password to make plays is not hacking. That does not constitute a security issue at any business in the market. Your credit card deposits were also refunded and NOT removed from the account as payment against the balance in your favor.
                                                                  Using tracking cookies and keystroke loggers are one of the most common forms of hacking. Hackers can obtain user names, passwords, credit card data, and personal information. Any responsible business when such activity is reported would cancel all pending transaction, investigate all processed transactions, and immediatly cancel the account.
                                                                  Comment
                                                                  • lawsofpower48
                                                                    SBR High Roller
                                                                    • 09-06-08
                                                                    • 229

                                                                    #313
                                                                    lol..this thread is hilarious...im surprised this thread hasnt been locked ... its getting out of hand but funny has hell...lmao
                                                                    Comment
                                                                    • vitalyo
                                                                      SBR MVP
                                                                      • 12-05-07
                                                                      • 1615

                                                                      #314
                                                                      Originally posted by vitalyo
                                                                      By this time they could of flown "china man" from China that has an expertise in internet security to take a look in to this matter.

                                                                      KGamblers wagers
                                                                      2:15 $200 straight bet
                                                                      2:17 $250 straight bet
                                                                      2:17 $250 straight bet
                                                                      2:17 $250 straight bet
                                                                      2:17 $250 straight bet
                                                                      2:19 6 team parlay
                                                                      2:20 6 team parlay
                                                                      2:23 $200 straight bet
                                                                      2:23 $200 straight bet
                                                                      2:23 $200 straight bet
                                                                      2:23 $200 straight bet
                                                                      2:23 $200 straight bet
                                                                      2:23 $200 straight bet
                                                                      2:24 6 team parlay


                                                                      Early Wednesday morning (4:13 to 4:17 AM):

                                                                      4:13 4 team parlay
                                                                      4:15 5 team parlay
                                                                      4:16 4 team parlay
                                                                      4:17 3 team parlay

                                                                      This wagers has been done at the click of the mouse . You don't bet 6-4 game parleys for $500 EACH without double checking your bets . It would take any of us more then 1 min (even if you had them written on the paper ) . Bets has been done at the click of the mouse randomly without even looking at the teams that has been wagered
                                                                      .
                                                                      I am gonna bump this post .

                                                                      It makes no sense . KGambler asked BP to nul wagers before start time and reported fraud .BP refused .

                                                                      HOW MANY OF YOU WAGER 7000 k straight and parley in the matter of few min

                                                                      14 wagers in the spam of 9 min

                                                                      11 straight
                                                                      3 six game parleys .


                                                                      Later on BP refused to cancel this wagers

                                                                      4:13 4 team parlay
                                                                      4:15 5 team parlay
                                                                      4:16 4 team parlay
                                                                      4:17 3 team parlay


                                                                      In 4 min FOUR parlays placed total of 16 picks


                                                                      KGambler asked BP to nul wagers before start time and reported fraud .BP refused .

                                                                      So Richard your explanations/excuses are no good .


                                                                      KGambler report them to http://www.bookmakersreview.com/

                                                                      And keep bumping this post till you get paid .

                                                                      BOL.
                                                                      Comment
                                                                      • betphoenix
                                                                        SBR High Roller
                                                                        • 10-24-07
                                                                        • 244

                                                                        #315
                                                                        There are several reasons for the action of refunding your card. You persist to personally attack me which is fine, but you got the 2k refund NOT taken out as payment against your account either way. In this case...there was no hacking. The account was entered into with an account number and password period. Also, you got your cards refunded on top of that via me. I did not need you to tell me that information. The first thing I did when this issue was presented to me was refund. Now you are mad because you got refunded too? With that I am checking out of this thread.
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                                                                        Comment
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