bookmaker.eu bug cost me $1300

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  • 2Sweeet
    replied
    I think I believe you but the op def took a shot and said if Moody loses I'll bitch so lets bet this 6 times. Again I reached out and if it happened to both of you they have to no it happened to others. You may be paid in full and should if it was a glitch. BM has some faults but they won't rip you off.

    Leave a comment:


  • SirtySree
    replied
    Originally posted by 2Sweeet
    The waiting 29 mins and all that bs makes me feel like you took a shot also. If u bet Hield and it was a mistake they have to no and you deserve to win. Waiting 29 mins when it looked like Hield was dead in the water sparks up debate. Yet he ends up with 21 pts and only has 2 when you report it? Moody had 6. A refund is all I'd give but it has to be more than just you 2 who know this happened. The op doesn't notice its Moody in one of his 6 bets until 29 mins later? Oh yea everyone Moody only ended up with 8 pts. hmmmm. If he got 14 does this thread happen?
    I can't speak for OP but for me personally, I can show screenshots that my bets were placed at 2:59, live chat was started 3:03 and match started 3:10.

    I asked for the bets to be voided as they clearly weren't correct after I checked the numbers.
    Even though at the time of placing the bets I didn't believe they were bad lines, the lines were clearly meant for Moody and Podz as they were in line with other books after checking.
    The bets should be voided, not graded as wins (or losses).

    It will be hard for many people to report this problem due to the lines only coming out for 10mins before the match started. It also doesn't help that when I refreshed the page 5 mins later, it changed to the correct players.
    It resulted in a few people betting the unders once the names were corrected as we pumped the overs incorrectly (I have no evidence to show this part though unfortunately).

    Leave a comment:


  • 2Sweeet
    replied
    The waiting 29 mins and all that bs makes me feel like you took a shot also. If u bet Hield and it was a mistake they have to no and you deserve to win. Waiting 29 mins when it looked like Hield was dead in the water sparks up debate. Yet he ends up with 21 pts and only has 2 when you report it? Moody had 6. A refund is all I'd give but it has to be more than just you 2 who know this happened. The op doesn't notice its Moody in one of his 6 bets until 29 mins later? Oh yea everyone Moody only ended up with 8 pts. hmmmm. If he got 14 does this thread happen?

    Leave a comment:


  • SirtySree
    replied
    Originally posted by 2Sweeet
    I'll get u both made right if you aren't lying I sent this thread to my bookmaker contact. If they really made a mistake they will make it right I believe.
    Appreciate the help.

    I understand the skepticism due to Bookmaker's good record and how unfortunate/shady the timing of my edit looked.

    Leave a comment:


  • 2Sweeet
    replied
    I'll get u both made right if you aren't lying I sent this thread to my bookmaker contact. If they really made a mistake they will make it right I believe.

    Leave a comment:


  • 2Sweeet
    replied
    I may be wrong here I'm reaching out now to find out.

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  • SirtySree
    replied
    Originally posted by 2Sweeet
    LOL if Bookmaker is taking shots BMR will be out of biz soon.

    I trust bm so I think u r both fos

    Before anyone says we deserved it for hitting a bad line!! Is all you need to read here.
    I edited just as you posted so wasn't intentional and was only meant to remove the screenshot, not sentence before it.

    Regardless whether you or anyone believes it or not is irrelevant to me. I am looking for someone who can help me and I'm willing to send evidence/discuss it further with said person through PM.

    Also in terms of Bookmaker, they are an amazing book and one of my favourites out there. This is an isolated incident so I don't want to publicly put them on blast too much as I am sure this will be resolved eventually.

    Leave a comment:


  • 2Sweeet
    replied
    Originally posted by bruloc
    Of course they do. Unlimited re-bets like any other market.
    Total bs

    Leave a comment:


  • 2Sweeet
    replied
    Now after I posted this "Before anyone says we deserved it for hitting a bad line!" Sirtysree updated his post and took that out.

    They should ban both of you and keep your money. /thread

    Leave a comment:


  • 2Sweeet
    replied
    LOL if Bookmaker is taking shots BMR will be out of biz soon.

    I trust bm so I think u r both fos

    Before anyone says we deserved it for hitting a bad line!! Is all you need to read here.

    Leave a comment:


  • SirtySree
    replied
    I had the exact same issue and got the same response as you. I reported it immediately before the match started.
    Hield showed up as Moody and Kuminga showed up as Podziemski.

    Leave a comment:


  • bruloc
    replied
    Originally posted by Thefix13
    Do they normally even allow that much action on a single prop? Seems wild
    Of course they do. Unlimited re-bets like any other market.

    Leave a comment:


  • Thefix13
    replied
    Do they normally even allow that much action on a single prop? Seems wild

    Leave a comment:


  • bruloc
    replied
    *Removed*

    Leave a comment:


  • bruloc
    started a topic bookmaker.eu bug cost me $1300

    bookmaker.eu bug cost me $1300

    *Removed*

    After thinking more about it, I think it's better for me to just accept this outcome.

    But, be aware, after placing a player's prop bet, check your open bets tab and make sure that the player's name is correct.
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