All Betonline.ag, Sportsbetting.ag and Lowvig.ag Issues

[JetMutley]

BOL pushes the bonuses for those "pools". Anyone ever win one. Sure is endless number of listed entries. If those are legit, BOL is huge.
Stick to Bitcoin with them. Do not use a Credit Card unless you enjoy insane fees and getting hacked later on.

[Crusherrr]

What do you mean by "classic interface"?

As far as I can see they have one interface only for prematch bets and live betting too.

The other different interface is their "esports" interface that seems like a different bookie than the one for the normal traditional sports.

Right above Need Help in red there is a list of quick links. Switch to classic brings you to the old interface

[DynamiteLarry64]

Been a client for many years. It's the best book in the world. Instant or near-instant payouts and high limits. I use the classic interface as some have said that the new interface shows stale lines. For pros, only Circa and Pinnacle can hold a candle in 2025. Bookmaker/CRIS/JustBet is very good too but will limit you even on main markets if you're too good.

What do you mean by "classic interface"?

As far as I can see they have one interface only for prematch bets and live betting too.

The other different interface is their "esports" interface that seems like a different bookie than the one for the normal traditional sports.

[SportsBettor5]

Been a client for many years. It's the best book in the world. Instant or near-instant payouts and high limits. I use the classic interface as some have said that the new interface shows stale lines. For pros, only Circa and Pinnacle can hold a candle in 2025. Bookmaker/CRIS/JustBet is very good too but will limit you even on main markets if you're too good.

[Crusherrr]

Probably the best offshore book left. They pay out instantly. I wish they didn't get rid of free plays but the weekly/monthly stuff is still okay.

[darthvader777]

BOL is one of the most trustworthy outs in the offshore space. I have been a customer for a decade. Never had an issue with payouts (which are often within MINUTES of submission) and have had a couple of wager disputes handled quickly and professionally.

[Dave6565]

Hey all,
Just wondering if anyone here has used BetOnline.ag and what your experience has been?

I’ve been trying out different sportsbooks over the last few months — mainly ones that accept U.S. traffic and offer solid odds on parlays. BetOnline came up a lot in forums and reviews, especially for:

Fast crypto payouts

Deep market coverage (especially for props and live betting)

Being one of the few long-standing U.S.-facing platforms


My early impressions:

Interface is a bit old-school but fast

Crypto deposits/withdrawals are smooth

Odds are often better than Bovada on niche sports

Parlays and same-game combos are easy to build (no crashes so far)


Would love to hear what others think: – Any issues with limits or withdrawals? – Anyone hit a big parlay there? – Do you use it more for casino, poker, or just sports?

[Dave6565]

I built the legs on different calculators and it worked well.
It also fixed today as I am posting so probably was a one time error.

Thanks for the reply though

[JAKEPEAVY21]

What were the legs?

Might have just been something too correlated the system dropped off?

That was my initial thought as well.

[Optional]

What were the legs?

Might have just been something too correlated the system dropped off?

[Dave6565]

Just wondering if anyone else has had issues with the parlay builder on BetOnline lately?
Twice this week, I built out a 4-leg parlay and when I clicked “Place Bet,” the odds reset and one of the picks disappeared. I double-checked and confirmed I didn’t touch anything.

It’s frustrating because I had a good payout lined up — nothing crazy — and the system just booted one of my selections without warning. Tried on desktop and mobile, same result.

Would love to hear if this is happening to anyone else or if it’s just on my end.

[Optional]

Mate this can't be the case.

I made the bet at :10 as its being written on my live-chat conversation too and the goal came at :25 ,15whole minutes later.
You can check it on Sofascore and other soccer result sites.
The agent didn't explain anything to me but they simply took my 460usd winnings from 2 wagers.
It's ridiculous.

Well just in case it turns out that it is, your argument should then be "a danger period which I could not know about, that occurred 15 minutes before the market was decided, should have no bearing on the validity of my bet".

Check your PM inbox.

[DynamiteLarry64]

I believe the operator is trying to explain that the market "should have" been suspended at the moment your bet was taken. Due to something like a danger zone play period probably.

The reason they cancel 2 hours later is that that is when they compare the match incident report times to the bet times.

I am not saying I agree that is fair, just explaining what is happening.


This is another one Dave Mason should be willing to take a look at.

Mate this can't be the case.

I made the bet at :10 as its being written on my live-chat conversation too and the goal came at :25 ,15whole minutes later.
You can check it on Sofascore and other soccer result sites.
The agent didn't explain anything to me but they simply took my 460usd winnings from 2 wagers.
It's ridiculous.

[Optional]

BetOnline just cancelled my 460usd winnings from 2 bets and I am speaking to a DRUNK live-chat agent of theirs that can't make any sense typing in english to tell me the reason they are scamming me of my winnings.
Leaving the conversation here for people to tell themselves the level of the agent's intellect and that the sportsbook can scam you of your winnings any time they like without ever explaining you (in actual English) the reasons for the re-settlement.

I believe the operator is trying to explain that the market "should have" been suspended at the moment your bet was taken. Due to something like a danger zone play period probably.

The reason they cancel 2 hours later is that that is when they compare the match incident report times to the bet times.

I am not saying I agree that is fair, just explaining what is happening.


This is another one Dave Mason should be willing to take a look at.

[DynamiteLarry64]

Last ones.

[DynamiteLarry64]

Last 4

[DynamiteLarry64]

"Continuing.."

[DynamiteLarry64]

"Continuing.."

[DynamiteLarry64]

BetOnline just cancelled my 460usd winnings from 2 bets and I am speaking to a DRUNK live-chat agent of theirs that can't make any sense typing in english to tell me the reason they are scamming me of my winnings.
Leaving the conversation here for people to tell themselves the level of the agent's intellect and that the sportsbook can scam you of your winnings any time they like without ever explaining you (in actual English) the reasons for the re-settlement.

[Optional]

I'd like to preface this by saying I think of BetOnline.ag as a solid out and I've been wagering over 10yrs and VIP Diamond level player there have even referred several ppl there.

----

On Saturday night I made a wager on a big fav in the ESPN Boxing Main event - Xander Zayas v Juan Garcia.
Zayas -700 fave, Garcia +500

I had multiple parlays involving UFC (which was Saturday afternoon) with Zayas and post-UFC those wagers were all dead due legs losing.

So now it's Saturday evening and I got no action on the fight, and I just empty my acct on Zayas chalk. (He was -500 range all day but steamed to -700 before the fight)
Oh well, I was going to watch the fight and very confident he was going to win but unsure if by KO/Judges.
I empty my account (~$1300 on Zayas -700) 15-20min before the fight starts.

Xander Zayas wins comfortably via UD.

I log-in to my account and see my balance is at 0 and my wager has been graded at a loss.
Very confused i go to my bet history and see my wager says:
Garcia -700 LOSS (see attached screenshot)

So i'm very confused. Garcia was never -700, he was more like +500. And I would never bet on him. How did my wager on Zayas turn to a wager on Garcia???? And not Garcia at his dog price but at the fav Zayas price? There was no line error as I remember being frustrated at Zayas steaming to -700 (he had been -550 earlier Sat) and they had the correct odds on the fight all day/evening.


Does anyone have any guidance on what may have transpired here??
Is there some sort of glitch on their end that's ever been reported. I have never seen anything like this and I've wagered across so many books for 20+yrs.

I've opened multiple tickets with their support team - each time I get a quick dismissive "you bet on garcia and he lost".
Not addressing the incorrect line on the ticket and how that was literally an impossible wager to make.
I've reached out on twitter to Dave and Adam (BetOnline SB ppl that post on twitter) and have gotten no reply at all.

What to make of this??
Do odds screens have odds for boxing fights like last saturday night?
BETONLINE was a SPONSOR in the fight (see attached pic) and Dave (@DaveMasonBOL) sent a tweet post-fight saying 'congrats to all the Zayas backers" so they surely know all the info regarding the fighters/odds. There was no line error I was upset at Zayas steaming to -700 but still decided to go on with the bet.
I have no idea how this happened and feel like it should be simple to rectify?

But here I am, 5 days later still with zero balance and zero attention toward the matter from BOL.

If anyone has any guidance on what I should do, or have heard of anything similar plz advise. Hadn't visited forums in a min but it was first place i thought of where I could maybe get some advice/see if anyone has seen anything similar before. It seems like I'm the victim of some nasty glitch in a bad dream.

Thanks in advance.

Yes we have seen this type of glitch before.

I suggest making your explanation a lot shorter when approaching the book. None of the story makes any difference to a grading decision and probably is only confusing the problem with CS people.

"I bet on the chalk fave. The betting history now shows my bet as the other fighter with the odds switched. Please escalate this to a manager for review as the CS person I have tried to address this with does not appear to understand the situation."

Also, check your PM inbox.

[Krashman]

Should always screenshot your wagers once placed.

[impressivegol]

UPDATE:
After contacting them via e-mail, this was resolved very quickly.
BO said a trader erred in flipping odds momentarily for the fight which i mistakenly bet into.
They refunded my wager as they say it should've been no-actioned.

[impressivegol]

I'd like to preface this by saying I think of BetOnline.ag as a solid out and I've been wagering over 10yrs and VIP Diamond level player there have even referred several ppl there.

----

On Saturday night I made a wager on a big fav in the ESPN Boxing Main event - Xander Zayas v Juan Garcia.
Zayas -700 fave, Garcia +500

I had multiple parlays involving UFC (which was Saturday afternoon) with Zayas and post-UFC those wagers were all dead due legs losing.

So now it's Saturday evening and I got no action on the fight, and I just empty my acct on Zayas chalk. (He was -500 range all day but steamed to -700 before the fight)
Oh well, I was going to watch the fight and very confident he was going to win but unsure if by KO/Judges.
I empty my account (~$1300 on Zayas -700) 15-20min before the fight starts.

Xander Zayas wins comfortably via UD.

I log-in to my account and see my balance is at 0 and my wager has been graded at a loss.
Very confused i go to my bet history and see my wager says:
Garcia -700 LOSS (see attached screenshot)

So i'm very confused. Garcia was never -700, he was more like +500. And I would never bet on him. How did my wager on Zayas turn to a wager on Garcia???? And not Garcia at his dog price but at the fav Zayas price? There was no line error as I remember being frustrated at Zayas steaming to -700 (he had been -550 earlier Sat) and they had the correct odds on the fight all day/evening.


Does anyone have any guidance on what may have transpired here??
Is there some sort of glitch on their end that's ever been reported. I have never seen anything like this and I've wagered across so many books for 20+yrs.

I've opened multiple tickets with their support team - each time I get a quick dismissive "you bet on garcia and he lost".
Not addressing the incorrect line on the ticket and how that was literally an impossible wager to make.
I've reached out on twitter to Dave and Adam (BetOnline SB ppl that post on twitter) and have gotten no reply at all.

What to make of this??
Do odds screens have odds for boxing fights like last saturday night?
BETONLINE was a SPONSOR in the fight (see attached pic) and Dave (@DaveMasonBOL) sent a tweet post-fight saying 'congrats to all the Zayas backers" so they surely know all the info regarding the fighters/odds. There was no line error I was upset at Zayas steaming to -700 but still decided to go on with the bet.
I have no idea how this happened and feel like it should be simple to rectify?

But here I am, 5 days later still with zero balance and zero attention toward the matter from BOL.

If anyone has any guidance on what I should do, or have heard of anything similar plz advise. Hadn't visited forums in a min but it was first place i thought of where I could maybe get some advice/see if anyone has seen anything similar before. It seems like I'm the victim of some nasty glitch in a bad dream.

Thanks in advance.

[2Sweeet]

One more tid -bit for you, if you bet at any USA book and you push a Bonus Bet u lose it. No need to call them. Trust me. USA books deal in .5 spreads mostly but It happens.

[2Sweeet]

If you called and asked as you state and a rep told you that, I think i can help you get the free bet back. PM ME. I think calling them a scam is going a little to far though that is pretty much industry standard even since 2011 when you joined sbr sir.

[BigBlueNYG]

I haven’t used offshore in months and today will be my last experience.

First deposit ever at Betonline, took the welcome bonus , called their wagering department before I made a bet to ask if a push lline or bet on the free bet would result in bet losing and was told no if I pushed the bet I would get the free bet (free play) back. Then of course bet pushed they grade a loss, despite me having called in. Said it didn’t matter that I was misinformed and I should know the rules, even though that’s what I was calling to do, to make sure I understood before I placed wager.

Done with offshore, finally started betting US books this year, will never deal with the headache again of offshore

[Optional]

Thx for all the comments. One thing I can say for sure:
*Their payouts are incredibly fast. < 8 minutes at non-peak hours.

Bear in mind that this is an "issues" thread, so it will look like mostly problems. There are very few compared to some other big name offshores like Jazz and Heritage though.

[ChuckyTheGoat]

Thx for all the comments. One thing I can say for sure:
*Their payouts are incredibly fast. < 8 minutes at non-peak hours.

[nbaguy23]

Greetings ,

I have been using betonline.ag for 2-3 weeks now and I am mostly a 500-1k USD punter.
On their page here https://help.betonline.ag/en/article...agering-limits they specifically claim that "Important New Feature: Once a specific limit has been reached, it can re-bet every time the odds move and/or every 61 seconds." which means that if a market has 500usd maxbet on a certain line lets say "Over 166.5" and I bet it once , I SHOULD be able to re-bet it 1min later or/and if the line goes to 167.5.
Yet this doesn't apply to my account and they claim that there are no restrictions on it so this should be global.
I placed a prematch bet at ov185.5 on a prematch basketball European league of the maximum amount at that time (287USD) and despite me waiting 1+min to re-use my selection for this over or even trying to take Over186.5 when the line changed I kept getting the error you will see on the screenshots.
Their livechat support kept instructing me to do meaningless things like clearing cache , trying different browser and different device ,none of which helped me place my selection again.
Meaning that if this is indeed global on all accounts that their statements regarding their maxbet limits and wagers are completely deceptive and untruthful.
I made this post to see if this is indeed the case according to the experience the rest bettors on this forum have with betonline.ag or there is something wrong with my account.
Below there is my communication with the support.

Likely nothing wrong with your account, some of their pre game markets just happen to glitch out some times or have a hard max limit no matter what their terms say. I don't really find this deceptive personally, just lousy tech and their support doesn't really always know their product. Sorry it happened to you but wouldn't be concerned for the future.

[DynamiteLarry64]

There are the screenshots (posting them on gyazo.com because the texts are too small and you won't be able to read the chat through the upload tool)

https://gyazo.com/97fea81826ce084c79f8b936a3236152

https://gyazo.com/24e5b3344b0d9d2e55b893d4df7a52a9

https://gyazo.com/2eef85fdb21a184f397a16026dec9303

https://gyazo.com/6de2843883377fed9f83fe8bd8de633c

[DynamiteLarry64]

Greetings ,

I have been using betonline.ag for 2-3 weeks now and I am mostly a 500-1k USD punter.
On their page here https://help.betonline.ag/en/article...agering-limits they specifically claim that "Important New Feature: Once a specific limit has been reached, it can re-bet every time the odds move and/or every 61 seconds." which means that if a market has 500usd maxbet on a certain line lets say "Over 166.5" and I bet it once , I SHOULD be able to re-bet it 1min later or/and if the line goes to 167.5.
Yet this doesn't apply to my account and they claim that there are no restrictions on it so this should be global.
I placed a prematch bet at ov185.5 on a prematch basketball European league of the maximum amount at that time (287USD) and despite me waiting 1+min to re-use my selection for this over or even trying to take Over186.5 when the line changed I kept getting the error you will see on the screenshots.
Their livechat support kept instructing me to do meaningless things like clearing cache , trying different browser and different device ,none of which helped me place my selection again.
Meaning that if this is indeed global on all accounts that their statements regarding their maxbet limits and wagers are completely deceptive and untruthful.
I made this post to see if this is indeed the case according to the experience the rest bettors on this forum have with betonline.ag or there is something wrong with my account.
Below there is my communication with the support.

[Patrick9]

To me, there seems to be a difference between betonline.ag and betonline.com.

Even my internet provider won't let me log into betonline.com without telling me it's unsecure and hazardous.

For almost a decade now, I have never had a problem with betonline.ag.

[2Sweeet]

I can 10000% help here if this guy is telling the truth. DM Sir. BOL isn't going to rip u off for this amount unless u are lying.

[nbaguy23]

This is a fair post. My thoughts:
1) Books will think about how much $$ they can make off said customer.
2) If the customer is a Square and leaks $$, the bonuses will be juicy.
3) If a customer appears to be too sharp, the bonuses will be removed.
4) If the customer is not bleeding $$ and actually turns a profit, their acct will be closed.
5) As long as the book pays out, I think that's fair. Just part of the process.

Which I think would be fair,

except when they're able to come up with any link whatsoever (their dog heart an ad on the radio for the book so it's same household) and decide to close the account and keep deposit.

Hard to know if anyone posting issues is legit or actually multi accounting, whether a sharp or a square trying to get some free bonus $

[ChuckyTheGoat]

Like all books and other posts on here, any sniff of bonus manipulation, you're gone. Doesn't matter if honest or not

This is a fair post. My thoughts:
1) Books will think about how much $$ they can make off said customer.
2) If the customer is a Square and leaks $$, the bonuses will be juicy.
3) If a customer appears to be too sharp, the bonuses will be removed.
4) If the customer is not bleeding $$ and actually turns a profit, their acct will be closed.
5) As long as the book pays out, I think that's fair. Just part of the process.