I have no idea about other Finnish players joining. I didn't tell any of my Finnish friends about this offer. I saw the offer here at first. Googled about your site and didn't see any mention of offer being Aussie only, so I did join. I've seen your offer posted at a English betting site as well.
I'm sure you also got few UK peeps joining for the free $25. I have really hard time believing 3 Finns were only foreigners taking up the offer.
I know, mistakes happen, but I stand by my opinion it was totally classless act to void my win and tell me to take the 100% instead as I'd be eligible for that. You hadn't stated anywhere the free $25 was only for AUS and NZ. You gave it to me, and only changed T&C only after I had been waiting for the withdrawal for a week. How should have I known whether the 100% bonus had also been for Australia only or not? Terms and limitations should be clearly mentioned in rules.
You even have my ID and bank statement which i really regret sending at this point. Bottom line, this was all YOUR mistake. You could still rectify the situation by reinstating my canceled balance and paying me my withdrawal. I'd surely post confirmation here and would have no problem depositing $100 back right away for that 100% bonus.
Hope you reconsider your decision. $300 is not much for me, but it would look a lot better for your book to handle this fairly and take responsibility for your own mistake.
My account login is jopler
Take a look at my account and please pay me my withdrawal. Either to the Neteller account i provided you or alternatively to Moneybookers. My Moneybookers email is same I have registered at Betting195.
I'm waiting...
I'm sure you also got few UK peeps joining for the free $25. I have really hard time believing 3 Finns were only foreigners taking up the offer.
I know, mistakes happen, but I stand by my opinion it was totally classless act to void my win and tell me to take the 100% instead as I'd be eligible for that. You hadn't stated anywhere the free $25 was only for AUS and NZ. You gave it to me, and only changed T&C only after I had been waiting for the withdrawal for a week. How should have I known whether the 100% bonus had also been for Australia only or not? Terms and limitations should be clearly mentioned in rules.
You even have my ID and bank statement which i really regret sending at this point. Bottom line, this was all YOUR mistake. You could still rectify the situation by reinstating my canceled balance and paying me my withdrawal. I'd surely post confirmation here and would have no problem depositing $100 back right away for that 100% bonus.
Hope you reconsider your decision. $300 is not much for me, but it would look a lot better for your book to handle this fairly and take responsibility for your own mistake.
My account login is jopler
Take a look at my account and please pay me my withdrawal. Either to the Neteller account i provided you or alternatively to Moneybookers. My Moneybookers email is same I have registered at Betting195.
I'm waiting...