BOL strikes again..... Complaint Filed....

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  • ChocMilk23
    SBR MVP
    • 11-04-17
    • 1924

    #1
    BOL strikes again..... Complaint Filed....
    Grades wager a win in Esports section but doesnt pay anything.... Continues to show as pending in actual account... Not sure why they have a double grading system but not good...
  • garyking
    SBR Wise Guy
    • 01-18-07
    • 684

    #2
    Sounds similar to what happened to me one time. A winning wager on live betting was accepted by the live wager system, i had a screenshot of it but it never entered my account. Also showed as pending in the live bets section of my account, but did not show in my account. After 3 days and several emails, they said it was a computer glitch and did not pay me.
    Comment
    • 70'sMan
      SBR Wise Guy
      • 02-12-12
      • 744

      #3
      I think they outsource their esports wagers. I have one pending for about 2 months. It was a loser so aside from just seeing it there it is not a problem. I dropped them an email a week or so ago about it but it has not been resolved.
      Comment
      • ChocMilk23
        SBR MVP
        • 11-04-17
        • 1924

        #4
        Updated: nothing has changed... no word from BOL or SBR...
        Comment
        • ChocMilk23
          SBR MVP
          • 11-04-17
          • 1924

          #5
          Update: Still waiting.... Love winning and being paid nothing....
          Comment
          • ParlayTeaser
            SBR High Roller
            • 09-12-20
            • 155

            #6
            BOL is a $hit$how. I really miss 5Dimes.
            Comment
            • ChocMilk23
              SBR MVP
              • 11-04-17
              • 1924

              #7
              Update: Still nothing... can SBR help me with this? And yes I have filed a complaint form.
              Comment
              • Optional
                Administrator
                • 06-10-10
                • 61502

                #8
                You should contact the book themselves to deal with simple grading issues like this.

                The bet hasn't been graded wrong and they have not told you you wont be paid.

                If that happens you can send in a complaint form.
                .
                Comment
                • ChocMilk23
                  SBR MVP
                  • 11-04-17
                  • 1924

                  #9
                  Originally posted by Optional
                  You should contact the book themselves to deal with simple grading issues like this.

                  The bet hasn't been graded wrong and they have not told you you wont be paid.

                  If that happens you can send in a complaint form.
                  The last time this happened it took over a year... and it has been graded they just didnt pay.
                  Comment
                  • BigdaddyQH
                    SBR Posting Legend
                    • 07-13-09
                    • 19530

                    #10
                    This is what you losers get for trying to get something for free.
                    Comment
                    • Optional
                      Administrator
                      • 06-10-10
                      • 61502

                      #11
                      Originally posted by ChocMilk23
                      The last time this happened it took over a year... and it has been graded they just didnt pay.
                      How long have you been waiting this time?

                      Have you emailed them? That works better than live chat for grading issues.

                      A direct message to their marketing rep might be swifter than either too https://twitter.com/DaveMasonBOL
                      .
                      Comment
                      • ChocMilk23
                        SBR MVP
                        • 11-04-17
                        • 1924

                        #12
                        Originally posted by Optional
                        How long have you been waiting this time?

                        Have you emailed them? That works better than live chat for grading issues.

                        A direct message to their marketing rep might be swifter than either too https://twitter.com/DaveMasonBOL
                        daffy duck
                        Comment
                        • ChocMilk23
                          SBR MVP
                          • 11-04-17
                          • 1924

                          #13
                          Refusing to pay wager. And as you can see SBR has moved this legitimate thread to saloon to silence me. It is clear SBR is not here to help anyone with a legitimate complaint if it is against an A+ rated book.
                          Comment
                          • Optional
                            Administrator
                            • 06-10-10
                            • 61502

                            #14
                            Originally posted by ChocMilk23
                            Refusing to pay wager. And as you can see SBR has moved this legitimate thread to saloon to silence me. It is clear SBR is not here to help anyone with a legitimate complaint if it is against an A+ rated book.
                            Betonline have officially REFUSED to pay you? Anyone in there even said it casually? If that happens you can send in a complaint form.


                            You've made 4 "update not paid yet" posts within 24 hours of making the thread.

                            SBR DO NOT ACT AS HACK COMPLAINERS/TROLLS FOR YOU.

                            SBR DO NOT WASTE MANAGEMENT CONTACTS TIME WITH ISSES PLAYERS SHOULD TRY TO SOLVE THEMSELVES DIRECTLY FIRST.


                            This is a simple grading issue that appears to be about 24 hours old... but you wont even be honest about how old it is when asked.

                            Your thread is where it belongs.


                            Once again, if Dave Mason says you wont be paid, or this drags out to an unreasonable length of time, let us know if you still need us then.
                            .
                            Comment
                            • ChocMilk23
                              SBR MVP
                              • 11-04-17
                              • 1924

                              #15
                              Classy
                              Comment
                              • Optional
                                Administrator
                                • 06-10-10
                                • 61502

                                #16
                                You were asked when this bet was settled. You're asked who refused to pay you. Ignored.

                                You want to act like a douche canoe, you get treated like one.


                                But if you end up genuinely needing help with this very simple issue, SBR will help no problem.
                                .
                                Comment
                                • ChocMilk23
                                  SBR MVP
                                  • 11-04-17
                                  • 1924

                                  #17
                                  You clearly can't read so...
                                  Comment
                                  • Optional
                                    Administrator
                                    • 06-10-10
                                    • 61502

                                    #18
                                    Originally posted by ChocMilk23
                                    You clearly can't read so...
                                    Speaking of classy, nice move editing your post after you claimed I was unable to read.

                                    No wonder you can't sort out your own simple problem if this is how you approach the book too.
                                    .
                                    Comment
                                    • ChocMilk23
                                      SBR MVP
                                      • 11-04-17
                                      • 1924

                                      #19
                                      Whatever helps you sleep at night
                                      Comment
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