Been playing at bovada but slow payouts

**JAKEPEAVY21** · 04-06-12, 11:06 AM

Originally posted by Jayvegas420

I've been at Bodog.ca since it opened. I was happy when I could finally bet at Bodog with it's great lines & fast payouts.
When I learned of the legal problems they had I became weary, then there was some input from some members about how the legalities & technicalities wouldn't affect the online book.
I cant help but wonder if the recent news about Bodog & their current tendencies to hold everyone's money isn't more than just a coincidence.
I'll bet no one receives any compensation or reward for being so patient. I wouldnt deposit to this controversy-marred book anymore & can only hope GOVOLZ, JAKEPEAVY & FRANKZIG will do the same if they ever get paid.

I truly believe one of the strongest attributes of this site is to bring these sort of scams to the attention of the public to let them decide what they want to do.

After I get paid, I'm done with them...a calender month for a payout is a joke

**jdunn** · 04-06-12, 11:07 AM

I wish I had only been waiting for weeks. It has been 31 business days. In the really world that is 1 month and 2 weeks. Does that seem crazy to anyone but me? I just got another email from them today asking me to send in my new bank statement through today. WOW!!!!! I can't believe how terrible they are being. When I ask them for the wire trace info, Fed wire number and sender name, they respond with they need another bank statement. What's up with that????? Sounds like they never sent it and they are trying to buy more time...

**daneblazer** · 04-06-12, 11:57 AM

Originally posted by vicvegas007

People on cake and merge have wait times up to 3 months. Bovada is the fastest right now for US players.

That's mainly because Cake is broke.

**daneblazer** · 04-06-12, 12:04 PM

Originally posted by Jayvegas420

I believe you are wrong & it also sounds like you are saying that "waiting for long periods of time is the norm". I play at Bet365 lately & my last 3 cashouts have taken 4 days from request to cash in hand.
I dont know if it is a good idea to defend a book when so many people are conveying their problems with it. I also dont know if you should endorse a book you have never played at. They are holding players money for weeks when it only takes seconds to receive our cash. This is, in my opinion a scam. I agree that the industry is in an unflattering state but, this site in particular has the type of bad press attached to it that should be raising all sorts of red flags.

I've been one of the biggest critics of Bodog's ridiculous business practices, but I've never known of them legitimately scamming a player out of a pay out. I've been playing poker on their site for nearly a decade and they've always paid me out. Granted that is Bodog, not Bovada. If you feel strongly about this being a scam, file a complaint with SBR.

**JAKEPEAVY21** · 04-06-12, 02:06 PM

Originally posted by jdunn

I wish I had only been waiting for weeks. It has been 31 business days. In the really world that is 1 month and 2 weeks. Does that seem crazy to anyone but me? I just got another email from them today asking me to send in my new bank statement through today. WOW!!!!! I can't believe how terrible they are being. When I ask them for the wire trace info, Fed wire number and sender name, they respond with they need another bank statement. What's up with that????? Sounds like they never sent it and they are trying to buy more time...

we will both get paid...I'm confident of that...the question is when?

**JAKEPEAVY21** · 04-09-12, 05:56 PM

It's been a calender month now...no sign of a check..good thing I'm not depending on this cashout to pay bills...

**daneblazer** · 04-09-12, 06:01 PM

Can you guys get a tracking number? Sometimes these things get caught up in customs

**JAKEPEAVY21** · 04-09-12, 07:01 PM

last I asked no tracking # was available...I know I'll get paid but waiting this long is for the birds

**Jeffie** · 04-09-12, 07:28 PM

Wow couldnt imagine waiting for more then a month, sorry to hear guys. I hope you guys get your money soon.

**spankie** · 04-09-12, 10:00 PM

by the time they give you the tracking number the check is there the next day or two..

tracking number is pointless with them.

they do pay, it just takes an eternity.

on average for me it takes 4-5 weeks.

US player.

**Mikail** · 04-09-12, 10:02 PM

So Bovada is slow paying?

**spankie** · 04-09-12, 10:04 PM

Originally posted by Mikail

So Bovada is slow paying?

on their site they say 15 business days, so like i said, usually 4-5 weeks'ish.. depends on holidays and such.

is it slow paying? i duno.. it's slow. but it's stated in their payout rules

**Mikail** · 04-09-12, 10:06 PM

Originally posted by spankie

on their site they say 15 business days, so like i said, usually 4-5 weeks'ish.. depends on holidays and such.

is it slow paying? i duno.. it's slow. but it's stated in their payout rules

Well 15 days is just over 2 weeks. If people are waiting a month and a half then that is pushing the limit.

**Jayvegas420** · 04-09-12, 10:50 PM

DO they still have an "A" rating here?

**spankie** · 04-09-12, 10:54 PM

Originally posted by Mikail

Well 15 days is just over 2 weeks. If people are waiting a month and a half then that is pushing the limit.

15 "business" days.

"on average"

**Mikail** · 04-09-12, 10:57 PM

Originally posted by spankie

15 "business" days.

"on average"

Oh I see. So we are talking 3 weeks here and based on the responses in this thread people are waiting over a month without their checks. I may not know all the ins and outs of running an operation but I'm thinking it shouldn't take more than a week at most to pay someone. Just my thinking though.

**defineentvinny** · 04-10-12, 08:35 AM

love having a local bookie with online website

**Jayvegas420** · 04-10-12, 07:36 PM

any word yet?

**JAKEPEAVY21** · 04-12-12, 07:51 AM

finally got the check yesterday...hopefully it doesn't bounce..

**Jayvegas420** · 04-12-12, 09:58 AM

sad.
Good to hear but,
sad

**frankzig** · 04-12-12, 01:20 PM

received at 6 wk mark

**jlwhite3** · 04-29-12, 09:02 PM

Run from BOVADA!!!! Waiting over a month for a wire and they are just now putting a trace on it... Said it will take up to ten days to find out what happend and then basically I have to start from scratch...... The place is a huge joke and as soon as I get this resolved I will never use them again............

**socorro01** · 05-01-12, 11:49 AM

Everything I'm reading in here is scaring me. I requested a payout from Bovada which was approved on April 6. When the "15 business days" arrived without a tracking #, I e-mailed them and they said they need an extra 2-3 days because of Easter. I e-mailed them again this morning and they again want an extra 2-3 days. So I guess my next response will be they have to trace it and I'll have to wait some more? Bodog, years ago, was horrible at payouts but they then got their act together. Hope Bovada does soon.

**Nate728** · 05-02-12, 08:52 AM

That's funny cause Easter is on Sundays so why would they count that as part of the 15 "Business Days"? I've Requested my withdraw on April 9th and haven't heard or received anything from them either. Called Cust Serv the other night and they just asked me to wait a couple more days. Bovada, I hope you know that this is bad for business. We're talking about a lot of $$$ here, the customer should know exactly when they expect to receive their $. Not just some average number of days that you throw at us. On top of that no tracking # or any kind of method to follow how far a long the transaction is at? I'm REALLY crossing my fingers and hoping that I get it soon, and a legit check too.

**socorro01** · 05-02-12, 02:26 PM

Typical BS-this came yesterday so today should be day 2 of their 2-3 day delay. Still no tracking number.

Thanks for contacting Bovada Casino Customer Service.

We are glad that you contacted us we are more than happy to assist you with your concern and do apologize for any inconvenience caused.

We have reviewed your account and can confirm that yesterday was the 15th business day since you check has been processed and approved. At this time we are currently experiencing a delay in check payments of 2-3 business days added to our estimated timeframe of 15 business days as advised.

Once a tracking number is available, you will receive this via your Bovada messages. We would like to thank you for the patience that you have showed and would like to once again apologize for any inconvenience.

If there is anything else we can help you with please contact us.

**socorro01** · 05-02-12, 02:57 PM

Just got this after writing them AGAIN.

We can confirm that the above mentioned payout is currently at the 17th business day. Please note that there is a slight delay of 2-3 business days due to the Easter holidays. We do apologize for any inconvenience this may have caused.

The tracking number for your payment is currently not available; however, we kindly ask for your continued patience as the tracking information will be sent to your Bovada account messages shortly. Rest assured that you will be receiving your payout to the registered address on file very soon.

Could someone define "very soon"?

**socorro01** · 05-02-12, 03:03 PM

Originally posted by Nate728

That's funny cause Easter is on Sundays so why would they count that as part of the 15 "Business Days"? I've Requested my withdraw on April 9th and haven't heard or received anything from them either. Called Cust Serv the other night and they just asked me to wait a couple more days. Bovada, I hope you know that this is bad for business. We're talking about a lot of $$$ here, the customer should know exactly when they expect to receive their $. Not just some average number of days that you throw at us. On top of that no tracking # or any kind of method to follow how far a long the transaction is at? I'm REALLY crossing my fingers and hoping that I get it soon, and a legit check too.

Absolutely right-Who closes 2-3 business days for Easter?

**Nate728** · 05-02-12, 03:23 PM

Well, I hope you get yours soon. Keep me updated if you ever get it, and i'll do the same.

**socorro01** · 05-03-12, 10:36 AM

After writing them again this morning I got this:

We would like to sincerely apologize for the inconvenience that you are currently experiencing due to the delay of your payout. We also understand that you would like to have your payout sent to you within the timeframe of 15 business days; however, kindly note that this timeframe is only estimated. We try our best to keep our payouts within this period, but there are some circumstances beyond our control which may hinder this.

Additionally, our third party providers have limitations on the number of transactions they are able to securely process per day. This is to ensure the continued availability of that system, due to the recent changes in the online gaming industry and reinforced restrictions.

We ask for your continued patience and understanding. Please be assured that you will be receiving your payment as we are making every effort that we can to improve our payment options for our US players.

We are committed to resolving all of our player issues to the best of our ability and providing the level of service Bovada is known for, as we strive to provide the best customer service in the industry.

I wrote them back and told them my "continued patience and understanding" had just run out.

**socorro01** · 05-03-12, 10:37 AM

Originally posted by Nate728

Well, I hope you get yours soon. Keep me updated if you ever get it, and i'll do the same.

Will do.

**stuler** · 05-03-12, 01:14 PM

Took me 3 weeks to the day to get the goods from Bovada! too long for me I'm done with them.

**golfanatick** · 05-03-12, 05:19 PM

I'm in the same boat!!

I cashed out a small amount on 4/12/2012 and was told it would be available in 15 days. Then i was told 15 business days. Now I'm being told they are backed up because of the easter holliday. So my response was: So the longer Bovada stays in business the more they will be backed up because the more hollidays that will occur. She then proceeded to say that they hire a third party to do their payouts and had no control over that. So then I asked: Who does your collections when we first press "deposit" and it is immediately taken out of my account? She then responded that this is also handled by a third party. So I suggested that they switch companies and that this would fix the problem. Then I proceeded to note that I only do it for entertainment purposes and that I had lost several thousands in the past three years and had only cashed out once for $300.00. I said wouldn't a company like yours want to keep a customer like me happy? She than stated that she wishes she could do something but that it was out of her hands and suggested that if I did not get anything after 20 days of waiting then I should ask for a supervisor and he would be able to help me. So I replied: How come he can't help me now?....And that's how it goes at Bovada....needless to say...I will no longer be playing there, can someone please suggest a more reputable site where it does not take as long to payout as with this site???

**socorro01** · 05-04-12, 12:28 PM

"At this time your payout is currently on its 18th business day and tracking information should be available shortly."

Wrote them back explaining that it is the 19th business day, and in fact one calendar month from the day I requested my funds. Also asked them to define "shortly". and the battle continues......

stuler...glad you got yours!

golfanatick... I requested mine on April 4th, so I would say you have a bit longer than me to wait. In the meantime, sorry to say, you will get a series of bs excuses everytime you inquire.

**Brotherwil** · 05-07-12, 06:27 PM

Bovada doesn't pay

Stay away from these guys. They won't pay like other books do. They take your $$$ happily but can't seem to find a way to pay you when you win. I hope SBR downgrades this fraudulent outfit asap.

**Brotherwil** · 05-09-12, 04:04 PM

Just got my tracking number (requested payout on March 31st). I let everyone know when the check clears.......