BETUS just screwed me out of 18,300 dollars!

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  • Francis Sollozzo
    SBR MVP
    • 11-15-07
    • 2381

    #71
    Originally posted by Bill Dozer
    Iv'e seen some vague negative comments about the player but nothing relevant to not sending the funds. I'm sure the player is fine with it playing out this way if it leads to cash in hand.
    I've seen Ken operate , like you have I just hope the player gets his $$. My bet it will be made in payments and the player will be gagged.
    Comment
    • Justin7
      SBR Hall of Famer
      • 07-31-06
      • 8577

      #72
      I have a teleconference with management scheduled tomorrow. Stay patient and let the process work.
      Comment
      • flyingillini
        SBR Aristocracy
        • 12-06-06
        • 41219

        #73
        Originally posted by Justin7
        I have a teleconference with management scheduled tomorrow. Stay patient and let the process work.
        Justin good work as usual!
        המוסד‎
        המוסד למודיעין ולתפקידים מיוחדים‎
        Comment
        • SBR Lou
          BARRELED IN @ SBR!
          • 08-02-07
          • 37863

          #74
          Originally posted by Francis Sollozzo
          I've seen Ken operate , like you have I just hope the player gets his $$. My bet it will be made in payments and the player will be gagged.
          Yeah I saw the little mini character assassination they pulled over there on the player, typical. What kind of book can't pay off 18k without this nonsense..?
          Comment
          • purecarnagge
            SBR MVP
            • 10-05-07
            • 4843

            #75
            Originally posted by crazyl
            Yeah I saw the little mini character assassination they pulled over there on the player, typical. What kind of book can't pay off 18k without this nonsense..?
            books offering 100% bonus and 50.00 per withdrawal.
            Comment
            • flyingillini
              SBR Aristocracy
              • 12-06-06
              • 41219

              #76
              Originally posted by purecarnagge
              books offering 100% bonus and 50.00 per withdrawal.
              המוסד‎
              המוסד למודיעין ולתפקידים מיוחדים‎
              Comment
              • Justin7
                SBR Hall of Famer
                • 07-31-06
                • 8577

                #77
                I spoke at length with BetUS today concerning this (and another dispute). They have requested I not release details on their investigation until it is complete - I expect to discuss this further with them on Friday, at which point they will go "on the record".

                SBR frequently uses this approach - talking to books in confidence - to accelerate the mediation process. I'd like to say more, but I'm afraid I'll have to wait a few days - this compromise will maximize the player's chance of getting paid (as well as having a meaningful discussion about the facts and issues here).
                Comment
                • SBR Lou
                  BARRELED IN @ SBR!
                  • 08-02-07
                  • 37863

                  #78
                  Originally posted by Justin7
                  I spoke at length with BetUS today concerning this (and another dispute). They have requested I not release details on their investigation until it is complete - I expect to discuss this further with them on Friday, at which point they will go "on the record".

                  SBR frequently uses this approach - talking to books in confidence - to accelerate the mediation process. I'd like to say more, but I'm afraid I'll have to wait a few days - this compromise will maximize the player's chance of getting paid (as well as having a meaningful discussion about the facts and issues here).
                  Ken is claiming there's a recording of the player threatening to ********** $19k worth at another book that uses their processing vendor. He said there are even more chargebacks in this players history with other places aside from UB.
                  Comment
                  • Francis Sollozzo
                    SBR MVP
                    • 11-15-07
                    • 2381

                    #79
                    jake replies to ken

                    wow this ken guy is a piece of work!
                    first he tells me not to post then he posts and defames me all over the blog...
                    Ken is definitely working for the books...
                    first of all, i threatened Betus AFTER they said they said they werent paying me...and i quote their stooge Dan, "we are confiscating ur money" and then i said i will get my money back somehow...i've deposited 10's of thousands of dollars into other sportsbooks...and its very easy to get my 19k back...in the 2 weeks i spoke with them, thats the best thing they have on tape?! a conversation i had after they told me they were screwing me?! what a joke! This guy ken knows how to talk up the other side and make it sound like betus is doing the right thing...they booked the bet and lost and now ken is justifying their side!?...what about the 2 weeks they dicked me around? promising me ever day that in "48 hours" will have a decision for u....i want u to play the tape! but only the WHOLE conversation of DAN screaming like a maniac and telling me "were confiscating ur money" for no reason!...while i was being calm and rational and talking to him like a human being...Play it, without editing it...let the world hear the tape and lets see if it brings a chill to everyone listening what a cold hearted book betus is...
                    Comment
                    • SBR_John
                      SBR Posting Legend
                      • 07-12-05
                      • 16471

                      #80
                      BetUS looks for reasons not to pay and that my friends is a fact. When a player deposits its all great. But when he asks for his money the wheels of stiffness begin in earnest.
                      Comment
                      • stevek173
                        BARRELED IN @ SBR!
                        • 03-29-08
                        • 27598

                        #81
                        Wow. GG BetUs that frickin sucks. Sorry that happened to you dude.
                        Comment
                        • Bill Dozer
                          www.twitter.com/BillDozer
                          • 07-12-05
                          • 10894

                          #82
                          Another player has submitted big payout complaint. We have agreed to give them until tomorrow to add more to it but it looks messy. Big balance holders take notice.
                          Comment
                          • SBR Lou
                            BARRELED IN @ SBR!
                            • 08-02-07
                            • 37863

                            #83
                            Ken is doing everything within his power to run the player through the mud. This dispute is being handled entirely differently by both sides, which is interesting.

                            Now SBR isn't entirely in the clear but it looks better here. I want to see how a public dispute involving an SBR sponsor that doesn't advertise at EOG is handled for comparison...
                            Comment
                            • Bill Dozer
                              www.twitter.com/BillDozer
                              • 07-12-05
                              • 10894

                              #84
                              Originally posted by crazyl
                              Ken is doing everything within his power to run the player through the mud. This dispute is being handled entirely differently by both sides, which is interesting.

                              Now SBR isn't entirely in the clear but it looks better here. I want to see how a public dispute involving an SBR sponsor that doesn't advertise at EOG is handled for comparison...
                              It's nothing new. You can search Sportsbook.com, SBG and BetOnSports at the other forums as well. Cover comes with the package.

                              Crazy,
                              You can read about sponsor disputes here. But, not ripping players off is a prerequisite for sponsorship. Willingness to do the right thing and seek opinions means many never make it the public. Try the SBR forum search: http://www.sportsbookreview.com/Foru...px?s=Hollywood
                              Comment
                              • Justin7
                                SBR Hall of Famer
                                • 07-31-06
                                • 8577

                                #85
                                Sponsorship is irrelevant to anything I say or do in a dispute. The facts will always speak for themselves.

                                FYI, I am investigating both this dispute, and the other large dispute against them. Due to the amount in dispute, I'm more willing to give a book time to develop its facts... Although I expect to know more on Monday - perhaps enough to assist in resolution or re-evaluation of the book.
                                Comment
                                • MMAJOE
                                  SBR Sharp
                                  • 05-08-08
                                  • 284

                                  #86
                                  I had problems with Betus aa few years ago , i was trying to cash out $1600 dollars , they said they didnt have my account info , sent all my info in . Then they said they never recieved my info ,finally a week later they said they had my info and they would transfer my money via bank transfer , one month later still no money , after calling and emailing and threats still no money . I told them to send me a check via fed ex , they said it would take longer with a check . After 3 months i finally got my money , i learned my leason.

                                  My friend play BETUS all the time ,and cashes out with them with no problems but there always small amounts $400-1000 dollars.and recieves his money via FED EX. I would stay away and go with good trusted websites , SBR doesnt give BETUS a D+ for nothing.
                                  Comment
                                  • SBR_John
                                    SBR Posting Legend
                                    • 07-12-05
                                    • 16471

                                    #87
                                    Look up the 5Dimes dispute for $40,000 was it? Many thought SBR would not side with the player since 5Dimes is a founding forum sponsor but they did and the player was paid. Good bookmakers are fair and sometimes just need to re look at the facts.
                                    Comment
                                    • SBR Lou
                                      BARRELED IN @ SBR!
                                      • 08-02-07
                                      • 37863

                                      #88
                                      Originally posted by SBR_John
                                      Look up the 5Dimes dispute for $40,000 was it? Many thought SBR would not side with the player since 5Dimes is a founding forum sponsor but they did and the player was paid. Good bookmakers are fair and sometimes just need to re look at the facts.
                                      I believe Tony made an appearance in that thread, it was classic if I'm recalling that correctly. He's got a sharp tongue but Tony is a good guy, ego is his only problem.
                                      Comment
                                      • SBR Lou
                                        BARRELED IN @ SBR!
                                        • 08-02-07
                                        • 37863

                                        #89
                                        jakster,

                                        You have ZERO shot using SBR because no one at BETUS will even talk with them...

                                        If you want personality, I agree, stick with them....

                                        The tape I heard with you on it isn't very flattering and I don't tend to side with people that charge back either...

                                        I could have handled this ordeal better on here and for that I apologize for my part in the clash...

                                        If you need other assistance besides SBR, let me know and I will help you get your money back if you still wish...

                                        Thanks,

                                        THE SHRINK
                                        Comment
                                        • Bill Dozer
                                          www.twitter.com/BillDozer
                                          • 07-12-05
                                          • 10894

                                          #90
                                          We have talked with BetUs mgt. almost weekly as of late. The cases, mostly communication and processing issues, have been addressed promptly behind the scenes.

                                          We aren't going to help BetUs muddy the water on this one. SBR has made the relevant facts available. BetUs won't giftwrap it but they likely realize they can't afford not to pay him.
                                          Comment
                                          • Justin7
                                            SBR Hall of Famer
                                            • 07-31-06
                                            • 8577

                                            #91
                                            Originally posted by Bill Dozer
                                            We have talked with BetUs mgt. almost weekly as of late. The cases, mostly communication and processing issues, have been addressed promptly behind the scenes.
                                            Weekly? Try every day for the last week! But we're making steady progress on some of these tricky disputes.
                                            Comment
                                            • Bill Dozer
                                              www.twitter.com/BillDozer
                                              • 07-12-05
                                              • 10894

                                              #92
                                              Originally posted by Justin7
                                              Weekly? Try every day for the last week! But we're making steady progress on some of these tricky disputes.
                                              ah yes, I was referring to previous communications in 08
                                              Comment
                                              • TeamPlayer
                                                SBR Wise Guy
                                                • 05-19-08
                                                • 634

                                                #93
                                                Hello all,

                                                first time member, first time poster here.

                                                First of all, I must thank the SBRFORUM staff for all the help you provide to players/investors/gamblers. I'm just another player who has read this forum. You all do great work!

                                                At the risk of irking some posters on this thread, I must admit that I have Zero sympathy for anybody that does chargebacks after losing a wager. (if that is indeed the case in this thread)

                                                It not only is a blatant attempt to cheat the book, but it also screws the majority of players who are honest such as myself. As a result of this classless act, we then have to jump through hoops to use a credit card for a deposit or in many cases, simply Not be permitted to use the credit cards at all! When a jerk does a **********, it also raises the antennas of our banks which can create difficulties in receiving earnings/winnings as well!

                                                To Bill Dozer and Justin7 and others at SBR, hopefully all parties can agree to a compromise in which the book pays back a % of the winnings to the player while keeping a significant % as a "penalty" for the 100% dishonest behavior of the player.

                                                I understand that 2 wrongs don't make a right but the fact is that I actually would prefer to see a cheating player be penalized and to learn his lesson so that the rest of us honest players don't have to suffer the consequences in the future of this bad behavior.
                                                Comment
                                                • flyingillini
                                                  SBR Aristocracy
                                                  • 12-06-06
                                                  • 41219

                                                  #94
                                                  Originally posted by TeamPlayer
                                                  Hello all,

                                                  first time member, first time poster here.

                                                  First of all, I must thank the SBRFORUM staff for all the help you provide to players/investors/gamblers. I'm just another player who has read this forum. You all do great work!

                                                  At the risk of irking some posters on this thread, I must admit that I have Zero sympathy for anybody that does chargebacks after losing a wager. (if that is indeed the case in this thread)

                                                  It not only is a blatant attempt to cheat the book, but it also screws the majority of players who are honest such as myself. As a result of this classless act, we then have to jump through hoops to use a credit card for a deposit or in many cases, simply Not be permitted to use the credit cards at all! When a jerk does a **********, it also raises the antennas of our banks which can create difficulties in receiving earnings/winnings as well!

                                                  To Bill Dozer and Justin7 and others at SBR, hopefully all parties can agree to a compromise in which the book pays back a % of the winnings to the player while keeping a significant % as a "penalty" for the 100% dishonest behavior of the player.

                                                  I understand that 2 wrongs don't make a right but the fact is that I actually would prefer to see a cheating player be penalized and to learn his lesson so that the rest of us honest players don't have to suffer the consequences in the future of this bad behavior.

                                                  I agree. Bottom line is if you lose don't be a scumbag and try to do a **********. That is just absurd. If you need to do that you are probably in a financial situation which you have no business even wagering any amount of money. Just watch the game don't bet on it.
                                                  המוסד‎
                                                  המוסד למודיעין ולתפקידים מיוחדים‎
                                                  Comment
                                                  • Justin7
                                                    SBR Hall of Famer
                                                    • 07-31-06
                                                    • 8577

                                                    #95
                                                    Originally posted by TeamPlayer
                                                    Hello all,

                                                    first time member, first time poster here.

                                                    First of all, I must thank the SBRFORUM staff for all the help you provide to players/investors/gamblers. I'm just another player who has read this forum. You all do great work!

                                                    At the risk of irking some posters on this thread, I must admit that I have Zero sympathy for anybody that does chargebacks after losing a wager. (if that is indeed the case in this thread)

                                                    It not only is a blatant attempt to cheat the book, but it also screws the majority of players who are honest such as myself. As a result of this classless act, we then have to jump through hoops to use a credit card for a deposit or in many cases, simply Not be permitted to use the credit cards at all! When a jerk does a **********, it also raises the antennas of our banks which can create difficulties in receiving earnings/winnings as well!

                                                    To Bill Dozer and Justin7 and others at SBR, hopefully all parties can agree to a compromise in which the book pays back a % of the winnings to the player while keeping a significant % as a "penalty" for the 100% dishonest behavior of the player.

                                                    I understand that 2 wrongs don't make a right but the fact is that I actually would prefer to see a cheating player be penalized and to learn his lesson so that the rest of us honest players don't have to suffer the consequences in the future of this bad behavior.
                                                    I am still developing the facts here, but the player did NOT do a charge-back against BetUS. There are allegations that he did chargebacks against UltimateBet and BoDog, but these are both unsubstantiated and unrelated to BetUS. I would note that in rare circumstances, a player is justified in doing a charge-back. However, I didn't explore this in depth, because it doesn't give BetUS a defense.

                                                    BetUS doesn't have anything in their T&C allowing them to confiscate winnings because a player had a dispute with another book. They cannot take a player's balance claiming to be the "moral enforcers", unless it is in their T&C. There are ways this could be accomplished - start a network of books that won't allow players with chargebacks to play, and explain in your T&C under what conditions you can "repossess" money to pay another book. I'll even help them write it if they want. But without fair warning, books cannot do this.
                                                    Comment
                                                    • Bill Dozer
                                                      www.twitter.com/BillDozer
                                                      • 07-12-05
                                                      • 10894

                                                      #96
                                                      The player charged back at an unrelated poker site and settled with them as BetUs demanded. His account is open. Right or wrong, BetUs doesn't have the luxury to check around the industry for a dispute so they can void big winners. This is one they can handle on the way in if they are concerned about added risk with a credit card user.

                                                      Chargebacks are rarely the best option for someone who is going to continue playing. On average of once/month we get a Sportsbook.com Group player complaining that he isn't able to cashout a nice take because he had a ********** at one of the 50 sister books that he didn't know was related. A lot of times the player thought he had a good reason such as Sportsbook.com double charging his card and then not responding to requests to fix it. Other players waited nearly six months for Sportsbook.com payment last year and thought a ********** was the only chance for seeing some money. Should BetUs get to take 100 former sportsbook.com users until they hit a jackpot and cite a ********** risk?

                                                      I'm not saying the player should address disputes with online merchant by charging back or that he was right but a mistake shouldn't be another books's gain. It's the book's choice to take his card. Credit card deposits come with risks.
                                                      Comment
                                                      • gm2022
                                                        SBR MVP
                                                        • 02-28-08
                                                        • 4128

                                                        #97
                                                        Originally posted by robzilla
                                                        I wouldve just cashed out a little at a time.... i know you shouldnt have to, but look who ur dealing with.
                                                        Smart but the also charge 50 bucks for every cash out, im dealing with some shit now but only for like 900 bucks good luck once i get my cash im out
                                                        Comment
                                                        • purecarnagge
                                                          SBR MVP
                                                          • 10-05-07
                                                          • 4843

                                                          #98
                                                          I'm in a similar position. Except mines a little different.

                                                          Betus processed a credit card deposit from me. My credit card company has flagged them and refused the transaction/voided/charged it back. I just received a letter about it today. My credit card was deactivated and a new one will be issued.

                                                          I don't view this as my fault. I did not initiate the **********/voiding of the transaction. I am just going to walk away from Betus, seems like they are more trouble than its worth right now. I was at about .500 anyways, was basically going to pocket some freeplay via check once they actually got around to sending them out.

                                                          Betus wants me to ** them money and pay the fee's myself. This is a joke I think.

                                                          Basically, I think this dispute is because, player has done a charge back with another site, and betus uses the same processor as that site. The processor has kept the winnings and this leaves betus assuming the players outstanding debt. Betus isn't happy about this but bound by there Terms and Conditions, there isn't much they can do. The player is still due his money. Betus is currently strong holding and refusing to do that.
                                                          Comment
                                                          • gm2022
                                                            SBR MVP
                                                            • 02-28-08
                                                            • 4128

                                                            #99
                                                            Ok question for anyone which site is easy to get money manily Credit Card/Debt Card and not a pain in my ass to get money out of? Thanks for any help
                                                            Comment
                                                            • TeamPlayer
                                                              SBR Wise Guy
                                                              • 05-19-08
                                                              • 634

                                                              #100
                                                              good point

                                                              Good point(s) billdozer & justin7. What BETUS did in this case is similar to the credit card companies tripling a person's interest rate because that person had a late payment on a unrelated bank's credit card. (thankfully, the new congress elected in 2006 is planning to outlaw that practice) I agree with you now that is the book's choice to accept a credit card charge.

                                                              PureCarnagge.....your case demonstrates the complexity of this issue. It seems that even a well intentioned rule in the T&C meant to penalize unscrupulous chargebackers might still unfairly take funds from people like yourself who didn't commit any wrongdoing.

                                                              By the way, I've had a similar thing happen to me except that the charge went through after a warning phone call from my bank to never use the merchant/site again. It sucks either way because I figure the bank has flagged he customer's account for years as if the customer were some kind of criminal. Remember that the banks are desperately trying to cover their ass to satisfy the new anti-gambling laws as well as anti-terror laws put in during the last few years.
                                                              Comment
                                                              • Bill Dozer
                                                                www.twitter.com/BillDozer
                                                                • 07-12-05
                                                                • 10894

                                                                #101
                                                                In PureCarnagge's case the book would be in the right. The player is responsible for making sure the money is there. We used to warn players back in the days of EFTs. If you aren't confident the bank will process it, wait for verification. I rember a few cases where SIA said the charge didn't go through and had the wrong routing number and of course the player would say he typed it correctly. Winnings void. I also remember a long time Greek user who won high 5 figures. His bank stopped the $500 eft deposit which the winnings came from. TheGreek honored it with a bank statement. It depends on the book and the history with the customer.

                                                                PC,
                                                                Now you are in a situation where BetUs may be upset and showing you defaulted on a deposit. But, even if you do go over to Ultimate and win I doubt they would try the same. You may want to at least retire that credit card from gaming.
                                                                Comment
                                                                • purecarnagge
                                                                  SBR MVP
                                                                  • 10-05-07
                                                                  • 4843

                                                                  #102
                                                                  Good point Bill. I think I'll just go back to skybook.
                                                                  Comment
                                                                  • TeamPlayer
                                                                    SBR Wise Guy
                                                                    • 05-19-08
                                                                    • 634

                                                                    #103
                                                                    Good stuff guys.
                                                                    I frankly never worried about these issues as I never experienced any depositing-to-a-book problems in my "investing" career.

                                                                    Thanks for the responses and keep up the good work.
                                                                    Comment
                                                                    • ms61853
                                                                      Restricted User
                                                                      • 04-10-07
                                                                      • 731

                                                                      #104
                                                                      Originally posted by Bill Dozer
                                                                      I rember a few cases where SIA said the charge didn't go through and had the wrong routing number and of course the player would say he typed it correctly. Winnings void.
                                                                      SIA -- Crookedest book I ever bet at.
                                                                      Comment
                                                                      • Bill Dozer
                                                                        www.twitter.com/BillDozer
                                                                        • 07-12-05
                                                                        • 10894

                                                                        #105
                                                                        They have improved as of late but some past players would agree with you. SIA hasn't been willing to give them the benefit of the doubt where the books was the judge and jury.
                                                                        Comment
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