Wow, 5Dimes just f**ked me and six other live dealer players...

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  • sideloaded
    SBR Hall of Famer
    • 08-21-10
    • 7561

    #106
    5dimes is a mickey mouse book who only like losing players. Only reason they're "A+" is because of the the check they send to SBR. Tony is a goon.
    Comment
    • harlee71
      SBR Hall of Famer
      • 12-02-09
      • 7202

      #107
      Can you blame a guy for over reacting to a 5dimes horror story like this with everything on this site bad about them.

      5dimes does not deserve all of the bad pub they get, but the way CS handles things when you contact them you cant blame the guy.
      Comment
      • sideloaded
        SBR Hall of Famer
        • 08-21-10
        • 7561

        #108
        Hey 5dimes post up the OP's credit card and Ip address also. Guy had 20 not 21 like he said and Tony acts like he's a scammer.
        Comment
        • Jrod124
          SBR Hall of Famer
          • 10-31-09
          • 5622

          #109
          I am glad it worked out, but sometimes you just have take a step back and let them find out the problem. They can't assume that you got screwed out of the money they have to look into the problem.
          Comment
          • katstale
            SBR MVP
            • 02-07-07
            • 3924

            #110
            Originally posted by harlee71
            Can you blame a guy for over reacting to a 5dimes horror story like this with everything on this site bad about them.

            5dimes does not deserve all of the bad pub they get, but the way CS handles things when you contact them you cant blame the guy.
            Sorry i am not politically correct thinker. Yes i blame a guy who comes on here and lies. He could have just told the truth or wait a day to see if Dimes would sort it out. He did neither of those. Yes i blame him.
            Comment
            • jgray
              SBR MVP
              • 09-06-09
              • 3599

              #111
              I guess one of the lessons of these threads (especially after the chat was posted) is this. Very little is accomplished from acting hysterically. It's a lot of money and I understand that there is some anxiety associated with its loss, but it's also a chunk of change to the book. Take a deep breath, relax, and let the process work. If the book doesn't provide you with a satisfactory response, SBR can then be a resource. I guess I ask you this. When was the last time you got something you wanted by yelling a lot? I know that approach doesn't work too well for me.

              Glad you got your money Austin.
              Comment
              • eonizuka
                SBR High Roller
                • 10-22-10
                • 152

                #112
                5Dimes seems like a good sportsbook and I've never personally had any trouble on that end but this is one of many complaints that I've heard about their casino so just because a site is good on one thing doesn't mean everything there is. I'm trying to think of one of the other major books had trouble with their poker room earlier this year so stuff like this does happen, its not just 5dimes.
                Comment
                • sideloaded
                  SBR Hall of Famer
                  • 08-21-10
                  • 7561

                  #113
                  This thread only shows dont go public with any 5dimes complaint because they will come in and post your personal sh-t.
                  Comment
                  • Austin103
                    SBR MVP
                    • 08-19-10
                    • 1407

                    #114
                    Thanks.
                    Comment
                    • harlee71
                      SBR Hall of Famer
                      • 12-02-09
                      • 7202

                      #115
                      Originally posted by katstale

                      Sorry i am not politically correct thinker. Yes i blame a guy who comes on here and lies. He could have just told the truth or wait a day to see if Dimes would sort it out. He did neither of those. Yes i blame him.
                      Yes he over reacted. He admitted that, but still it would be easy to do if it was your money and 5dimes as the bad guy. For being such a good shop, 5dimes takes a beating on here.
                      Comment
                      • Grandmaster B
                        SBR Hall of Famer
                        • 09-05-09
                        • 6035

                        #116
                        Originally posted by Austin103
                        5dimes is a A+ book.

                        ha, I've played in that live casino for about 2 weeks straight, NEVER saw this before, NEVER.


                        they pay GOOD for that rating...and as long as the drones around here keep getting their 12points/31cents a day nobody is complaining
                        Comment
                        • robinhood
                          SBR Wise Guy
                          • 09-12-09
                          • 916

                          #117
                          There is so much fail in this thread. First off, Austin, you are an effing idiot for playing an online casino. Second, posting a customer service conversation for all to see is a violation of the privacy rights of your customer. Lastly, you would be wise to withdraw your roll from 5 dimes and deposit it at the greek.
                          Comment
                          • Grandmaster B
                            SBR Hall of Famer
                            • 09-05-09
                            • 6035

                            #118
                            Originally posted by robinhood
                            There is so much fail in this thread. First off, Austin, you are an effing idiot for playing an online casino. Second, posting a customer service conversation for all to see is a violation of the privacy rights of your customer. Lastly, you would be wise to withdraw your roll from 5 dimes and deposit it at the greek.
                            betjm posted the name and address of a player on various forums that was involved in a horse racing dispute a couple years back

                            welcome to the world of offshore betting

                            and to think people send these people scans of their id and other sensitive information

                            then you get shills on here saying "its perfectly ok and normal"
                            Comment
                            • brxbmbers42
                              Restricted User
                              • 07-26-10
                              • 4312

                              #119
                              austin i am glad you got your money but what the fukk are u doing betting a 1000 a hand in an online casino.
                              Comment
                              • BChrisB
                                SBR Wise Guy
                                • 01-19-10
                                • 709

                                #120
                                Im sure if the card would've worked against you, it would've been no problem to scan it again.

                                Same old, Same old
                                Comment
                                • ProfaneReality
                                  SBR Hall of Famer
                                  • 04-14-09
                                  • 7607

                                  #121
                                  I see nothing wrong with 5dimes posting the facts... they went above and beyond by giving the player the win, when in fact he was not dealt a blackjack, and the dealer never got to draw cards. Not sure why he lied about it.. Id very grateful right now if I was the OP.
                                  Comment
                                  • Extra Innings
                                    SBR Posting Legend
                                    • 02-26-10
                                    • 15058

                                    #122
                                    That chat is fukkin embarassing....please delete this thread for the sake of the OP
                                    Comment
                                    • Ryangene
                                      Restricted User
                                      • 12-04-08
                                      • 3381

                                      #123
                                      Once 5Dimes and Sportsbet merged they have went in the crapper.. This sort of thing happened to me before and was canceled. I had not even close to the amount of money you had on the line but still go screwed out of $25 and never thought to file a complaint at the time.
                                      Comment
                                      • JoeVig
                                        SBR Wise Guy
                                        • 01-11-08
                                        • 772

                                        #124
                                        I asked Tony about my sportbook delay of 30 seconds a few years ago. All he said was "Maybe you would like 45?". Enough said, his house, his rules, I could read the writing so I withdrew and was paid promptly.

                                        Just like in this case, you may not like the way they manage players there, but you will get paid.
                                        Comment
                                        • Glitch
                                          SBR Posting Legend
                                          • 07-08-09
                                          • 11795

                                          #125
                                          Originally posted by Austin103
                                          5dimes is a A+ book.

                                          ha, I've played in that live casino for about 2 weeks straight, NEVER saw this before, NEVER.
                                          ive been playing there about 2 weeks also in the live casino and i HAVE seen this happen
                                          Comment
                                          • ProfaneReality
                                            SBR Hall of Famer
                                            • 04-14-09
                                            • 7607

                                            #126
                                            that chat was brutal... i wouldnt have given him shitt. tried to scam by claiming he had blackjack thinking they wouldnt know he wasnt dealt a BJ
                                            Comment
                                            • sideloaded
                                              SBR Hall of Famer
                                              • 08-21-10
                                              • 7561

                                              #127
                                              ........
                                              Comment
                                              • lt56
                                                SBR High Roller
                                                • 04-16-10
                                                • 151

                                                #128
                                                5Dimes is a great sportsbook and this thread shows they fixed problem in1 day and the people running this site are also excellent cause they helped fast. I don't do casinos because I figure they're computerized and rigged so the players lose
                                                Comment
                                                • Double Bogey
                                                  SBR MVP
                                                  • 07-24-10
                                                  • 1465

                                                  #129
                                                  Will there ever be a chat posted where that Tony guy isn't a complete asshole?
                                                  Comment
                                                  • csm506
                                                    SBR MVP
                                                    • 07-10-10
                                                    • 1402

                                                    #130
                                                    Wow I feel for you man, kick there ass
                                                    Comment
                                                    • Lint Pockets
                                                      SBR MVP
                                                      • 01-19-10
                                                      • 1211

                                                      #131
                                                      hate to say it but the way you jumped to conclusion and went off on the live chat and on 5dimes they shouldn't of gave you sh*t for being so rude to them. next time instead of running right over here and making a post why don't you try resolving it with 5dimes first that way you won't make an idiot out of yourself and look like an ignorant pr*ck.
                                                      sbr
                                                      Comment
                                                      • Brick
                                                        SBR Wise Guy
                                                        • 08-13-09
                                                        • 652

                                                        #132
                                                        Originally posted by Extra Innings
                                                        That chat is fukkin embarassing....please delete this thread for the sake of the OP
                                                        Haha no doubt...."But im an SBR PRO, im already talking to people on SBR about this!" Have a little patience you baby. Crying your heart out to some chick on live chat.
                                                        Comment
                                                        • tltaylor89
                                                          SBR Posting Legend
                                                          • 06-19-09
                                                          • 19610

                                                          #133
                                                          Next time sit down at a blackjack table and figure out what a blackjack pays .I dont want to say you were trying to get something for free clearly 5dimes made an error and made good on that error.Also I learned why these chat are always pissed off you make 3 word sentences then press enter , what you said in that chat session minus the reps comments could have made one neat paragraph.its nice to know we have people that play in only casinos and keep these books afloat .
                                                          Comment
                                                          • tltaylor89
                                                            SBR Posting Legend
                                                            • 06-19-09
                                                            • 19610

                                                            #134
                                                            That Im an SBR Pro bit was embarrassing it sounded like you were waiting for the to take a Wet Nap out and change you.The only thing 5dimes has to do with the Pro program is ,confirm that you deposited $200 then credit SBRs affiliate account with the amount they agreed upon.
                                                            Comment
                                                            • Monte
                                                              SBR MVP
                                                              • 08-21-10
                                                              • 2056

                                                              #135
                                                              5D would do this in the sportsbook too if they could, this Tony A$$hole has no shame.
                                                              Another A+ for the toilet, sbr rocks
                                                              Comment
                                                              • tltaylor89
                                                                SBR Posting Legend
                                                                • 06-19-09
                                                                • 19610

                                                                #136
                                                                This is how SBR gets their money when you sign up as a Pro user.http://affiliates.5dimes.com/
                                                                Comment
                                                                • tltaylor89
                                                                  SBR Posting Legend
                                                                  • 06-19-09
                                                                  • 19610

                                                                  #137
                                                                  http://affiliates.bookmaker.com/
                                                                  Comment
                                                                  • tltaylor89
                                                                    SBR Posting Legend
                                                                    • 06-19-09
                                                                    • 19610

                                                                    #138
                                                                    http://betjamaica.com/default.aspx?P=8000&S=8000
                                                                    Comment
                                                                    • tltaylor89
                                                                      SBR Posting Legend
                                                                      • 06-19-09
                                                                      • 19610

                                                                      #139
                                                                      SBR makes 20-25 % off your house losses.So you did SBR John a favor by losing $3500
                                                                      Comment
                                                                      • pimike
                                                                        BARRELED IN @ SBR!
                                                                        • 03-23-08
                                                                        • 37140

                                                                        #140
                                                                        Tony, so you dont want to put the 500 we gave back on the table to finish the hand!

                                                                        Lol. No youfukL lol
                                                                        Comment
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