What ever happened to all that money that was sent from your Neteller account at the end of last year to prepay for advertising ? I don't see your banner up at any new sites.
Good one
Comment
marc
SBR MVP
07-15-05
1166
#37
Originally posted by jay88
The so called "poor business decision" was a payout declined to a player after he has been constantly taking money out (and receiving it promptly) for the last 20 days. The customer service manager wanted to check his account before sending him the remaining balance. The player unhappy he received money every 3 days for the last 20 days went and cried to Roberto.
We are waiting for the player to get in touch with us to send him his money and close this entire mess. We have been calling the player all day long but he is not home hopefully he'll call us soon and we will be able to put an end to this entire mess.
Why do you need to contact the player. Just neteller him the money and be done with it. Or does this player use **?
Comment
kdmfox
SBR MVP
08-11-05
1743
#38
I recently signed up to BOS because of a playoff contest at another forum and they were the sponsor ... Participation required an account but not a balance so I didn't fund ... If it required funding I wouldn't have signed up due to the rating ... A day later I received a phone call from a female from there .. I think she introduced herself as a manager but I'm hazy on that ... She wanted to go over promotions and tried to get me to fund the account which I told her I wasn't going to do as there wasn't any echeck or direct credit card depositing.
When I questioned her about the D- rating at SBR she said they were new and that's the rating everyone starts with.
My thoughts are when they have to call you, RUN LIKE HELL.
Comment
SBR_John
SBR Posting Legend
07-12-05
16471
#39
I guess if this was the only bookie out there as the loser I am I'd probably play there. But out of the 625 books we follow there are probably 500 that are safer with less question marks.
So if a player needs that 501st book, yea, this would be a good choice.
Comment
moses millsap
SBR Hall of Famer
08-25-05
8289
#40
Originally posted by SBR_John
So if a player needs that 501st book, yea, this would be a good choice.
LOL
Comment
SBR_John
SBR Posting Legend
07-12-05
16471
#41
I would think there are probably behind the scenes dealings to get this book a bailout too.
The spinners like to keep things quiet while they scrounge up a bailout book. Hence their facts and posts turned into missunderstandings. I doubt, seriously doubt it will be CRIS.
Comment
SBR_John
SBR Posting Legend
07-12-05
16471
#42
If anyone is still left get in line for a payout and good luck. Even with the big win for the books this past week its gonna be extremely hard for this book to find a buyer.
Comment
BAUS
SBR MVP
08-10-05
2191
#43
Can anyone here report a recent payout from Betonstars?
Thanks.
BAUS
Comment
Illusion
Restricted User
08-09-05
25166
#44
BetOnStars(SBR rating D-) players nervously trying to get payouts. This sportsbook was heavily promoted by a slippery outfit and their associates that specialize in promoting new and dangerous sportsbooks. Sources in Costa Rica claim they are looking for a buyer. TOW, BetOnStars main promoter, had earlier reported that BetOnStars management had left, that their Neteller bank account was empty and that poor business decissions had hurt them. Less than two hours after making the statement TOW said their report was completely false and that the book was actually very healthy. Most industry observers have speculated that this book is now just limping along looking for a bailout partner.
Player writes SBR:
"Jay, (BetOnStars General Manager)
I have written and called you almost a dozen times and have not heard back from you. We had agreed almost 2 weeks ago that you would process payouts for my money as soon as I met the 20x rollover requirement.
I continued to bet as per your assurance and met that rollover 8 days ago. I have not received a dime.
You have sent me explicit emails stating that the accounting department would process a withrawal "ASAP" last Wednesday, but no such thing was ever done."
Players can avoid unscrupulous promoters and high risk sportsbooks by joining only those sportsbooks with an SBR rating of B+ or better.
Comment
SBR_John
SBR Posting Legend
07-12-05
16471
#45
This one is going to have to go thru the spin cycle a few times I'm afraid.
Comment
Illusion
Restricted User
08-09-05
25166
#46
I'm sure the usual cast of characters will be involved to. Let the spinning begin.
Comment
SBR_John
SBR Posting Legend
07-12-05
16471
#47
They need to pay everyone who requests a payout same day by Western Union. And no bullshting around. There is not going to be any debate just pay the players who request a payout and pay them today.
Comment
tacomax
SBR Hall of Famer
08-10-05
9619
#48
I'm sitting here waiting for the TOW thread to kick off.
John, RPM, TOW, AK and raiders are all showing as online - who wants to start a book on who's going to make the first move?
Originally posted by pags11
SBR would never get rid of me...ever...
Originally posted by BuddyBear
I'd probably most likely chose Pags to jack off too.
Originally posted by curious
taco is not a troll, he is a bubonic plague bacteria.
Comment
biggs
SBR High Roller
08-10-05
117
#49
Originally posted by BAUS
Can anyone here report a recent payout from Betonstars?
Thanks.
BAUS
better yet can we get anyone thats having a slow pay issue to chime in here...that would certainly help make the situation a bit more clear
or at least, anyone that has any dealings with this book, please comment on the behavior of the book, are they acting out of the ordinary or is it business as usual?
its absurd having a watchdog promoting such new and vulnerable shops, especially one who ran a shop who had been in business for many years and yet they had troubles financial troubles on more than one occasion........i would love to know what his motive is, they cant be putting enough coin in his pocket to be the motive......or could it?
lets look at some key facts:
their targeting forum players aggressively
their giving very large bonuses
they have a full time forum poster on payroll - gives you some insight into their marketing strategy
their key forum guy said "First of all sorry for the misunderstanding!
I'm still around and I'm still in Betonstars.
I have to admit that we have a huge problem in this company. Some of the employees have no idea what customer satisfaction is. They are great in other aspects but when it comes to talking to a customer they don't have that magic touch and don't really know how to explain themselves.
I have to agree with TOW's decision to take our banner down, mainly after what happened with one of the other rookie books.
I have talked to Roberto and we set everything clear. Everything will be solved ASAP and our banner will be back up soon."
WTF am i missing???
Comment
biggs
SBR High Roller
08-10-05
117
#50
roberto than posted the following:
2.00 pm EST "I'm still around and I'm still in Betonstars. I have to admit that we have a huge problem in this company. Some of the employees have no idea what customer satisfaction is. They are great in other aspects but when it comes to talking to a customer they don't have that magic touch and don't really know how to explain themselves. I have to agree with TOW's decision to take our banner down, mainly after what happened with one of the other rookie books. I have talked to Roberto and we set everything clear. Everything will be solved ASAP and our banner will be back up soon" says Jay, Betonstars GM in his post at TOW Forum. [I]Earlier today affiliate agent SBR fabricated false allegations based on the news he read on TheOffshoreWire.[/I] "01.14.2006 (08:06 AM CST) BetOnStars(SBR rating D-) GM walks off job and players should consider joining him. This new sportsbook is promoted by the same clan who propped up another new sportsbook that recently failed, Rich Coast Sports. Information is the GM has walked amid slow pay complaints" posted John Walker on his Web site. Walker is not new to such stunts and fabrications. He recently failed in the attempt to boycott the sale of asset of another sports book which reached completion under TOW's supervision. The agenda driven site owner has recently become the black sheep of the industry by being the only alleged "players advocate" actively rooting for books to go under to suit his commercial vendettas. TheOffshoreWire will review the betonstars situation upon solution of the pending player's dispute.
read the bold text in his post......am i the only one to see that he's not making sense.....he got info from tows site and he fabricated it......wow
Comment
SBR_John
SBR Posting Legend
07-12-05
16471
#51
I'm sitting here waiting for the TOW thread to kick off.
John, RPM, TOW, AK and raiders are all showing as online - who wants to start a book on who's going to make the first move?
Taco this time I know their tact. They will of course say the book was fine but SBR reported they were in trouble and their bailout fell thru, all their clerks got Bird Flu and and their owner was abducted by aliens.
I say pay every player that requests a payout and pay them TODAY. After everyone is paid then they can do their pointing fingers routine.
Comment
Halifax
SBR Wise Guy
08-10-05
553
#52
Their Neteller account is bone dry at the moment ... less than ten bucks in there.
Comment
kennyruss
SBR Rookie
01-18-06
10
#53
Hi all...
just stumbled across this thread and signed up to the forums...
I was paid $2k about 8 days ago fom Betonstars, but I am still owed in $3k+
After speaking to CS, they assured me that the payment would hit my neteller account today (am). They also spoke about transferring money from solidpay to neteller.
However I fear that is just a cover story to stall
Kenny
Comment
Illusion
Restricted User
08-09-05
25166
#54
Keep us posted and welcome to SBR.
Comment
SBR_John
SBR Posting Legend
07-12-05
16471
#55
Kennyruss,
I feel cautiously optimistic that you will be paid.
Here is what I would suggest. Call them, because their neteller is bone dry and the Colts have a better chance of protesting and getting their loss reveresed against Pitts than you do of getting a Neteller. Hmm after the way that game was officiated I better be careful what I say.
Anyway, tell them you must get paid today by whatever method possible, but insist it is today. Dont worry about fees or any of that. You should be at the front of the line and if you are firm you got a good chance of getting paid.
Comment
SBR_John
SBR Posting Legend
07-12-05
16471
#56
By the way, thanks for that update Halifax.
I would pay big money if there was a way to keep up with the balances of every book. I wonder if that is possible to program something like that?
Comment
kennyruss
SBR Rookie
01-18-06
10
#57
couple of quotes from chat 10mins ago..
Sir, I believe the problem is diretecly with Neteller. I believe that Neteller has not Credited our account yet with our Deposit to payout several customers who wish Neteller payouts. Unfortunatelly i do not handle payouts so i do not have a specific answer for you nor do I know of your situation, What i will do is Personally take up your situation with John first thing in the morning !
I know for a Fact we do pay our sir, unfortunately allot of our Customers wish payout through Neteller instead of other methods and we hafe to send funds to neteller so we can please all our customers, I am very sorry for the inconvenience
Comment
kennyruss
SBR Rookie
01-18-06
10
#58
Originally posted by SBR_John
Kennyruss,
I feel cautiously optimistic that you will be paid.
Here is what I would suggest. Call them, because their neteller is bone dry and the Colts have a better chance of protesting and getting their loss reveresed against Pitts than you do of getting a Neteller. Hmm after the way that game was officiated I better be careful what I say.
Anyway, tell them you must get paid today by whatever method possible, but insist it is today. Dont worry about fees or any of that. You should be at the front of the line and if you are firm you got a good chance of getting paid.
thanks for the advice..
problem is that I am from the UK...
Neteller is the only realistic option for me
kenny
Comment
SBR_John
SBR Posting Legend
07-12-05
16471
#59
How about Western Union? In these situations I'd take a ** and forget about reporting, fees, or whatever. Their Neteller is dry. Now maybe they can get a few deposits thru Neteller from some unsuspecting players and then honor your request but that is a real long shot. This is not William Hill this is mom & pop and mate the cookie jar ain't as heavy as it could be. Get it any way you can.
Comment
kennyruss
SBR Rookie
01-18-06
10
#60
Originally posted by SBR_John
How about Western Union? In these situations I'd take a ** and forget about reporting, fees, or whatever. Their Neteller is dry. Now maybe they can get a few deposits thru Neteller from some unsuspecting players and then honor your request but that is a real long shot. This is not William Hill this is mom & pop and mate the cookie jar ain't as heavy as it could be. Get it any way you can.
I'll look into the western union route asap
thanks
kenny
Comment
imgv94
SBR Posting Legend
11-16-05
17192
#61
I don't have Betonstars, but I was wondering about the guy who has only
$100 in there acct. Would bad sportsbooks pay them or just say F U
to everybody??
Comment
jomar
SBR Rookie
11-28-05
40
#62
Originally posted by BAUS
Can anyone here report a recent payout from Betonstars?
Thanks.
BAUS
I called them last Friday to request a payout. I was originally told no problem, I should have it in my Neteller account in 2-3 hours. 5 hours later I called them to see where it was and was told all payouts would be processed by 7:00 pm. Around 6:00 pm, I got a call from a manager there that they were still having Neteller problems but they were offering the Western Union option free of charge. I asked them when the Neteller issue would be resolved and they said they didn't know. I took the ** withdrawel and had my money in my pocket by 7:00 pm.
Personally, I have had no problems at BoS with customer service and I appreciated the call from the manager to offer me another option rather than just waiting for me to call back to see where my money was.
Comment
Mudcat
Restricted User
07-21-05
9287
#63
It looks like desperation time has kicked in big time and they're pulling out all the stops to get more post ups. Check out the bonus offers in this e-mail.
Promotions:
100% cash bonus promotion ($100-$300)
50% cash bonus ($500-$2500)
25% cash bonus promotion
20% referral bonus
20% re-up bonus
5% weekly rebate
Yeah, that should make everything good-as-new in no time.
Comment
SBR_John
SBR Posting Legend
07-12-05
16471
#64
That's called the spin cycle.
I love this line
He(SBR) recently failed in the attempt to boycott the sale of asset of another sports book..
So if SBR reports a No-Pay situation and it happens to be a tow promoted book, then we are "boycotting" the previously unknown and unannounced rescue/bailout attempt??
Comment
natrass
SBR MVP
09-14-05
1242
#65
Originally posted by Mudcat
It looks like desperation time has kicked in big time and they're pulling out all the stops to get more post ups. Check out the bonus offers in this e-mail.
Promotions:
100% cash bonus promotion ($100-$300)
50% cash bonus ($500-$2500)
25% cash bonus promotion
20% referral bonus
20% re-up bonus
5% weekly rebate
Yeah, that should make everything good-as-new in no time.
Hey, that sounds good. What re the rollover requiremnts?
Comment
kennyruss
SBR Rookie
01-18-06
10
#66
I have just received a phone call from John from betonstars.
He apologised profoundly about my situation, announced that they now have a six figure sum in neteller and my funds should hit neteller in 45mins.
He also said that he would credit my account with $500 for my inconvenience
I will report back as soon as this happens...and no I aint a shill
kenny
Comment
Concorde
SBR High Roller
09-05-05
105
#67
How they can have a 6 figure sum if when you request a payout you get ...
Request for $2500 from Bet on Stars account declined.
Bet on Stars will not be able process your request at this time.
Merchant balance is invalid
Comment
kennyruss
SBR Rookie
01-18-06
10
#68
Jan 18 15:05 Bet on Stars - $500.00 USD Accepted
Jan 18 15:04 Bet on Stars - $2,500.00 USD Accepted
I have also received my $500 inconvenience bonus...
I take my hat off to this guy... he has came up with the goods...
a sound end....
kenny
Comment
slash
SBR MVP
08-10-05
1000
#69
What's their merchant code?? I would love to check if they have $100k in that account ;-)
Comment
freebie
SBR MVP
08-10-05
1174
#70
Originally posted by slash
What's their merchant code?? I would love to check if they have $100k in that account ;-)
How do you check on Merchant's code balance? Unless you have inside info with Neteller.