Ladbrokes did not refund my money. Please help

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  • Tinnou Djalis
    SBR Rookie
    • 08-05-18
    • 5

    #1
    Ladbrokes did not refund my money. Please help
    I made a huge mistake trying to bet under 18.
    So, I deposited 50 euro's to the ladbrokes site and tried to bet. I won some money and I tried to withdraw the money. Unfortunately I couldn't withdraw the money because I needed to give them my ID. I gave them my ID and they said that I was to young to play on the site and that therefore my account would be closed and their Payments department would refund back to my card the full deposit/s made whilst my account was open. So I waited, and waited... But I never got the money. I contacted them telling them I didn't get refunded and they asked me if I could send them my bank info so they could refund me my money. I did what they asked me to do and I waited again... Two weeks later I and I still didn't get refunded. So, I contacted them again a second time. I got the same message and they also assured me they would refund me my money this time. So I gave them my bank info again and waited again... Two weeks later I'm writing this and I don't know what to do. What can I do to get my money back. Please help me..
  • ans61201
    SBR MVP
    • 10-11-15
    • 3661

    #2
    Lol. Probably a good lesson mate. If you're this concerned about 50 euros you should've never uploaded it to gamble. No idea if sbr has any connection to ladbrokes lol never heard of em
    Comment
    • Slipknot26
      SBR Hall of Famer
      • 07-17-15
      • 5046

      #3
      Nobody can help you , under 18 is a No Go for gambling advice
      Come back on your birthday
      Good luck
      Comment
      • 19th Hole
        SBR Posting Legend
        • 03-22-09
        • 18845

        #4
        Welcome to a new SBR member.

        Send 50 Euro to:
        JJ Gold,Esq
        % General Delivery
        Lehigh, PA

        This matter will be resolved when funds are received.
        Comment
        • Tinnou Djalis
          SBR Rookie
          • 08-05-18
          • 5

          #5
          So I basically got scammed? In their Terms & Conditions it states this: "5.3 In the event we discover you are under 18 or the legal age for gambling in the jurisdiction you are resident your stake will be returned to you and we shall not be obliged to pay any winnings which might otherwise have been payable in respect of the bet." Can they go against their own Terms & Conditions? Can't I do anything to get my money back??
          Comment
          • ans61201
            SBR MVP
            • 10-11-15
            • 3661

            #6
            Originally posted by Tinnou Djalis
            So I basically got scammed? In their Terms & Conditions it states this: "5.3 In the event we discover you are under 18 or the legal age for gambling in the jurisdiction you are resident your stake will be returned to you and we shall not be obliged to pay any winnings which might otherwise have been payable in respect of the bet." Can they go against their own Terms & Conditions? Can't I do anything to get my money back??
            Sure go to the cops and tell them the illegal offshore book won't refund you the $ you put down when trying to bet underage
            Comment
            • Tinnou Djalis
              SBR Rookie
              • 08-05-18
              • 5

              #7
              They said to me I needed to make another account when I turned 18. So basically start on a 0 euro balance which means I would need to deposit again. And I don't want to do that EVER again.
              Comment
              • ans61201
                SBR MVP
                • 10-11-15
                • 3661

                #8
                I'm going to go with nobody here has ever heard of ladbrokes. Or you're asking another company, who's sole purpose is gambling, to get involved to help an underage player get their $ back. The $ means a lot to you now but it's going to just end up being a lesson learned. Can't break someone's rules and then cry wolf and say they're breaking rules and want legitimate help lol
                Comment
                • RudyRuetigger
                  SBR Aristocracy
                  • 08-24-10
                  • 65086

                  #9
                  Originally posted by ans61201
                  Sure go to the cops and tell them the illegal offshore book won't refund you the $ you put down when trying to bet underage
                  dont talk

                  you are fukkin dumb
                  Comment
                  • hanziman
                    SBR Wise Guy
                    • 03-11-10
                    • 692

                    #10
                    Just take the loss and move on. Lesson learned.
                    Comment
                    • ans61201
                      SBR MVP
                      • 10-11-15
                      • 3661

                      #11
                      Originally posted by Tinnou Djalis
                      They said to me I needed to make another account when I turned 18. So basically start on a 0 euro balance which means I would need to deposit again. And I don't want to do that EVER again.
                      They're not going to give you the $ back. Don't give them anymore money either. If it's via debit card idk what the rules are with banks there but I'm sure you could dispute it
                      Comment
                      • RudyRuetigger
                        SBR Aristocracy
                        • 08-24-10
                        • 65086

                        #12
                        Originally posted by Tinnou Djalis
                        They said to me I needed to make another account when I turned 18. So basically start on a 0 euro balance which means I would need to deposit again. And I don't want to do that EVER again.
                        contact them again and again, 3x a day

                        this is not a freeroll for the fukkin book and you better get your money back
                        Comment
                        • ans61201
                          SBR MVP
                          • 10-11-15
                          • 3661

                          #13
                          Originally posted by RudyRuetigger
                          contact them again and again, 3x a day

                          this is not a freeroll for the fukkin book and you better get your money back
                          One 🤡 Helping another. Give the kid his money tough guy 😂😂😂
                          Comment
                          • RudyRuetigger
                            SBR Aristocracy
                            • 08-24-10
                            • 65086

                            #14
                            Originally posted by ans61201
                            One 嵐 Helping another. Give the kid his money tough guy 
                            first of all, ladbrokes isnt an illegal offshore book dumbass
                            Comment
                            • ans61201
                              SBR MVP
                              • 10-11-15
                              • 3661

                              #15
                              Originally posted by RudyRuetigger
                              first of all, ladbrokes isnt an illegal offshore book dumbass
                              Well then shouldn't be any issue getting his $ back

                              🤡
                              Comment
                              • ans61201
                                SBR MVP
                                • 10-11-15
                                • 3661

                                #16
                                Rudy you've probably had similar experiences with your meth dealer when he rips you off after you blow him and doesn't give you the supply
                                Comment
                                • RudyRuetigger
                                  SBR Aristocracy
                                  • 08-24-10
                                  • 65086

                                  #17
                                  Originally posted by ans61201
                                  Well then shouldn't be any issue getting his $ back

                                  look how dumb you are here bro

                                  Originally posted by ans61201
                                  Lol. Probably a good lesson mate. If you're this concerned about 50 euros you should've never uploaded it to gamble. No idea if sbr has any connection to ladbrokes lol never heard of em
                                  Originally posted by ans61201
                                  Sure go to the cops and tell them the illegal offshore book won't refund you the $ you put down when trying to bet underage

                                  quit giving advice if you know nothing
                                  Comment
                                  • RudyRuetigger
                                    SBR Aristocracy
                                    • 08-24-10
                                    • 65086

                                    #18
                                    Originally posted by Tinnou Djalis
                                    So I basically got scammed? In their Terms & Conditions it states this: "5.3 In the event we discover you are under 18 or the legal age for gambling in the jurisdiction you are resident your stake will be returned to you and we shall not be obliged to pay any winnings which might otherwise have been payable in respect of the bet." Can they go against their own Terms & Conditions? Can't I do anything to get my money back??
                                    you will get your money back

                                    what country do you live in

                                    i am the only posters advocate bro

                                    and here to help

                                    RELAX
                                    Comment
                                    • dante1
                                      BARRELED IN @ SBR!
                                      • 10-31-05
                                      • 38647

                                      #19
                                      Originally posted by RudyRuetigger
                                      you will get your money back

                                      what country do you live in

                                      i am the only posters advocate bro

                                      and here to help



                                      RELAX



                                      you're probably right Rudy, Ladbrokes is a legal, licensed book, they have no interest in robbing somebody of 50 Euros. My advice to this kid is to get in touch with them via phone, explain the situation and I am next to positive they will refund the money. If they don't it will be a huge surprise, that is unless their rules explicitly state that any type of fraud will result in loss of funds, and I doubt that very much.
                                      Comment
                                      • Tinnou Djalis
                                        SBR Rookie
                                        • 08-05-18
                                        • 5

                                        #20
                                        Thank you man, I really appreciate you trying to help me. I live in The Netherlands.
                                        Comment
                                        • dante1
                                          BARRELED IN @ SBR!
                                          • 10-31-05
                                          • 38647

                                          #21
                                          it looks like this kid did that, I think he will be refunded.
                                          Comment
                                          • dante1
                                            BARRELED IN @ SBR!
                                            • 10-31-05
                                            • 38647

                                            #22
                                            in the USA a minor cannot engage in a contract, it produces what is called a voidable contract which means it can be considered legal or not legal, and can be dismissed by either party. If that is true in G Britain, there is no legal contract and the book is legally obliged to return the money. Now what is the age of majority in GB, I don't know.

                                            so look into all that kid if you are that interested in getting back that money, it certainly wouldn't pay to get representation.
                                            Comment
                                            • RudyRuetigger
                                              SBR Aristocracy
                                              • 08-24-10
                                              • 65086

                                              #23
                                              do you have these convos saved where they admit to be repaying you? were they in email or live chat?

                                              if you have it saved they owe you the money skip to step 2

                                              otherwise step 1: email again giving a complete update of your scenario, quote their rule, and say it has been a few weeks

                                              step 2, when they email you back..wait a couple hours and then call

                                              ASK FOR A SPECIFIC TIME FRAME OF WHEN PAYMENT WILL BE MADE

                                              if its longer than a week, file a complaint at sbr (or file one now)

                                              if still nothing after all that, more steps will need to be taken like going through the gaming board of whatever they operate through


                                              Don't be a jackass when talking to them, but dont act like a bitch either
                                              Comment
                                              • cashin81
                                                SBR Posting Legend
                                                • 09-10-14
                                                • 12946

                                                #24
                                                Originally posted by dante1
                                                in the USA a minor cannot engage in a contract, it produces what is called a voidable contract which means it can be considered legal or not legal, and can be dismissed by either party. If that is true in G Britain, there is no legal contract and the book is legally obliged to return the money. Now what is the age of majority in GB, I don't know.

                                                so look into all that kid if you are that interested in getting back that money, it certainly wouldn't pay to get representation.
                                                Its 18 for gambling here and Ladbrokes will have had many cases..

                                                I dont really know why the money wasnt automatically returned when they found out...

                                                They are basically stealing from a child.

                                                Oh maybe a different card, like his parents was used?
                                                Comment
                                                • cashin81
                                                  SBR Posting Legend
                                                  • 09-10-14
                                                  • 12946

                                                  #25
                                                  Theres a big banner for ladbrokes on the top of my sbr page, guess thats good for the guy.
                                                  Comment
                                                  • RudyRuetigger
                                                    SBR Aristocracy
                                                    • 08-24-10
                                                    • 65086

                                                    #26
                                                    5.3 In the event we discover you are under 18 or the legal age for gambling in the jurisdiction you are resident your stake will be returned to you and we shall not be obliged to pay any winnings which might otherwise have been payable in respect of the bet.
                                                    5.4 In the event of any of the other warranties set out in clause 5.1 or 5.2 proving to be false your stake will be forfeited and we shall not be obliged to pay any winnings which might otherwise have been payable in respect of the bet. We may also report the matter to the police, parents and the appropriate regulatory authority.
                                                    5.5 Gambling whilst under the age of 18 (or the legal age for gambling in other jurisdictions where relevant) is a criminal offence and we take our responsibilities to prevent access by under 18s very seriously. Electronic age verification checks are carried out and whilst we aim to make the process as seamless and unobtrusive as possible it may be that further information will have to be obtained direct from you.



                                                    bro, you better just ask nicely again
                                                    Comment
                                                    • Tinnou Djalis
                                                      SBR Rookie
                                                      • 08-05-18
                                                      • 5

                                                      #27
                                                      Originally posted by RudyRuetigger
                                                      do you have these convos saved where they admit to be repaying you? were they in email or live chat?

                                                      if you have it saved they owe you the money skip to step 2

                                                      otherwise step 1: email again giving a complete update of your scenario, quote their rule, and say it has been a few weeks

                                                      step 2, when they email you back..wait a couple hours and then call

                                                      ASK FOR A SPECIFIC TIME FRAME OF WHEN PAYMENT WILL BE MADE

                                                      if its longer than a week, file a complaint at sbr (or file one now)

                                                      if still nothing after all that, more steps will need to be taken like going through the gaming board of whatever they operate through


                                                      Don't be a jackass when talking to them, but dont act like a bitch either
                                                      Thank you to all of you trying to help me.
                                                      I contacted them in live chat and they told me it would take 3-5 days to refund me (I don't have any evidence of this). They also emailed me this https://ibb.co/hMpY5e on the 9th of July and this one https://ibb.co/iZ0Fke 10 days ago (27th of July) telling me I would get refunded ..
                                                      Comment
                                                      • Optional
                                                        Administrator
                                                        • 06-10-10
                                                        • 60760

                                                        #28
                                                        Originally posted by Tinnou Djalis
                                                        Thank you man, I really appreciate you trying to help me. I live in The Netherlands.
                                                        Ladbrokes are one of the largest books in the world and legit.

                                                        They will refund you. Thye have to under the terms of their license.

                                                        You can submit a complaint form to SBR and we can try reaching out to them for you. https://www.sportsbookreview.com/sportsbook-complaint/

                                                        Or you can go directly to their Gibraltar regualtor and ask them to order you be paid. https://www.gibraltar.gov.gi/new/remote-gambling
                                                        .
                                                        Comment
                                                        • RudyRuetigger
                                                          SBR Aristocracy
                                                          • 08-24-10
                                                          • 65086

                                                          #29
                                                          Originally posted by Tinnou Djalis
                                                          Thank you to all of you trying to help me.
                                                          .
                                                          sorry bro im not clicking those links and if they contain personal info, i would delete it
                                                          Comment
                                                          • cincinnatikid513
                                                            SBR Aristocracy
                                                            • 11-23-17
                                                            • 45360

                                                            #30
                                                            i believe you have to be 18 to be on sbr as well
                                                            Comment
                                                            • Slipknot26
                                                              SBR Hall of Famer
                                                              • 07-17-15
                                                              • 5046

                                                              #31
                                                              At least someone else finally caught on .
                                                              Figured nobody would say anything since he's under 18 yet here .
                                                              He'll be banned I guess once he's explained what to do
                                                              Comment
                                                              • lonegambler23
                                                                SBR Hall of Famer
                                                                • 06-22-16
                                                                • 9761

                                                                #32
                                                                young ambitions
                                                                Comment
                                                                • dante1
                                                                  BARRELED IN @ SBR!
                                                                  • 10-31-05
                                                                  • 38647

                                                                  #33
                                                                  Originally posted by cashin81
                                                                  Its 18 for gambling here and Ladbrokes will have had many cases..

                                                                  I dont really know why the money wasnt automatically returned when they found out...

                                                                  They are basically stealing from a child.

                                                                  Oh maybe a different card, like his parents was used?
                                                                  right, we might not know all the details, when you are a kid you almost always make the scenario sound like you are in the clear and did nothing wrong, I am not assuming this kid is lying but we are in the dark. he is a minor the money should be returned, maybe he is jumping the gun because it wasn't in his pocket immediately.

                                                                  whatever the story we are not talking about a fortune here.
                                                                  Comment
                                                                  • dante1
                                                                    BARRELED IN @ SBR!
                                                                    • 10-31-05
                                                                    • 38647

                                                                    #34
                                                                    here is some better advise kid, forget about gambling it will probably only lead to a life of misery or a loss of a ton of money. either one is not good.
                                                                    Comment
                                                                    • 19th Hole
                                                                      SBR Posting Legend
                                                                      • 03-22-09
                                                                      • 18845

                                                                      #35
                                                                      Originally posted by ans61201
                                                                      Lol. Probably a good lesson mate. If you're this concerned about 50 euros you should've never uploaded it to gamble. No idea if sbr has any connection to ladbrokes lol never heard of em

                                                                      LADBROKES is a bigtime UK book, not sure why you have never heard of it.
                                                                      Probably never been out of the west side of Las Vegas.

                                                                      ~~~~

                                                                      Tinnou Djalis...Simply make a claim via SBR and they will clear up your problem.

                                                                      https://www.sportsbookreview.com/sportsbook-complaint/
                                                                      Comment
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