Did anyone else get their Phil Mickelson wager cancelled from 5Dimes like me?

[sweep]

milwaukee mike- did you file a complaint?

[JAKEPEAVY21]

take it easy on optional fellas..he is just doing his job.

[milwaukee mike]

sbr said to contact becky on live chat, but becky isn't handling it... went to manager and of course i got nowhere.

confusing part is that 5dimes is saying there were bets on phil that included extra holes, and bets that didn't... i sure as heck didn't see 2 different lines.

if someone has a ticket that was graded either a win or a loss, i would love to see it please!

[JAKEPEAVY21]

offshore becoming too much of a headache these days...cancelled winners, adjusted odds after the fact, hacked accts etc etc...

[sweep]

sbr said to contact becky on live chat, but becky isn't handling it... went to manager and of course i got nowhere.

confusing part is that 5dimes is saying there were bets on phil that included extra holes, and bets that didn't... i sure as heck didn't see 2 different lines.

if someone has a ticket that was graded either a win or a loss, i would love to see it please!

i thought sbr handled the disputes???

you shouldnt have to contact anyone, sbr is the watchdog

[milwaukee mike]

i thought sbr handled the disputes???

you shouldnt have to contact anyone, sbr is the watchdog

yeah really... next time my home or business is robbed and i call the police, maybe they will tell me to do my own investigation and arrest the perp

[jjgold]

I think 5Dimes should pay all Phil tickets

My reasoning too much confusion and rules were not explained clearly.

Yea this just isn’t right

I know this will get me laughed out of the forum but if someone spear heads his thing and it results in players getting paid I will Venmo $100 to that person whether it’s a mod or JJ I just want 5dimes to not get away with this

[sweep]

when u have long time veteran sharps like Yisman & milwmike voicing concerns over an issue you would think sbr would be proactive ....

even JJ said pay the player

[MakeitRain]

Bovada didn’t do that and I hate them

That’s bs

[sweep]

betstars paid out also, along with every other offshore book

[grease lightnin]

Still no Tiger bets reported as refunded?

[sweep]

Still no Tiger bets reported as refunded?

only live in-game once phil stuck his tee shot lol

[dolphins88]

Yea I’m just lighting up their live chat daily and filled out complaint form don’t know what else I can do

[playersonly69]

As long as they refunded all bets on Tiger then i can see why the cannot pay put Phil winners.

[jjgold]

I am surprised so many guys had Phil

Nobody bet Tiger?

[SBR Forum]

Thanks for sharing, 5Dimes management will review the grading in question.

i thought sbr handled the disputes???you shouldnt have to contact anyone, sbr is the watchdog

5Dimes asks players to contact their senior management first before filing complaints if they have an issue or don't agree with what customer service has told them. Most of the time, issues are resolved the same day and don't require mediation.

[Housemoney]

Thanks for sharing, 5Dimes management will review the grading in question.



5Dimes asks players to contact their senior management first before filing complaints if they have an issue or don't agree with what customer service has told them. Most of the time, issues are resolved the same day and don't require mediation.

So they can steal money from players that aren't a member of SBR? They should pay all Phil wagers, not make individual decisions.

[sweep]

So they can steal money from players that aren't a member of SBR? They should pay all Phil wagers, not make individual decisions.

lets hold judgement here....it was a holiday weekend and now we are getting some feedback from brass. Give it a few more days

[dolphins88]

I agree sweep... 5dimes still has the chance to do the right thing here... let’s see what they come back with .. thanks SBR for the update

[jjgold]

bad attitudes will not get you paid


This was just a case of not clarifying the rules clearly on this match

Lets not kid ourselves most cannot live without 5Dimes know matter what state you live in , a critical book for any guy that wants a shot at winning and getting the best numbers and bet options.

I am for the player here and think they should get paid on those Phil tickets

[sweep]

i agree....i dont think it was malicious at all on 5dimes part. Everyone involved is confused on the language.

5D needs to pay out like every other book on the planet has already

[The Terminator]

Not paying out the Phil backers is a disgrace, let’s be honest guys

everyone bet on either Tiger or Phil to win the match. Who cares if it went to extra holes. This isn’t soccer lol.

there is not one logical, legitimate reason why all Phil backers shouldn’t have been paid immediately, no questions asked, period end of story.

The day of the match was a memorable one for me, it was a really fun day I spent with my parents, my girlfriend and my brother. We had a blast watching the match and we were all rooting for Phil. My GF and brother knew I had action on Phil. Had I logged into my BOL account after the match to see my $1,500 Phil wager graded as a push, I would have been absolutely devastated. I would have raised hell with the book, pulled out my remaining money and never play with them again.

It’s very, very clear what happened here. There was heavy action on Phil the underdog and 5D was exposed, it went to extra holes and they saw a bullshyte opportunity to cancel all wagers if Phil ended up winning. I understand people here like 5D and are trying to give them the benefit of the doubt...but come on

[grease lightnin]

...

[CWD]

...

[sweep]

Lets not soil the thread guys....lots of guys need to be made whole here

[The Terminator]

Poster grease lightening called me a liar and challenged me to post my $1,500 winning Phil wager, then thought better of it and edited his post to ...

lol. Sad. Here it is anyway...

[JayandCaitti]

I threw 100 on tiger for the hell of it and my book graded it a loss ! I'm not complaining.

[sweep]

I threw 100 on tiger for the hell of it and my book graded it a loss ! I'm not complaining.

thats the correct grading....what book was it?

[bettilimbroke999]

Just so that no one is confused that you've been robbed and won't be having your bet graded a win I'll post my chat with "carrie" 5dimes head thief...claiming there was some unseen 2nd line (of course a load of BS confirmed by everyone...apparently everyone betting at 5dimes was simultaneously blind)

CarrieWe didn't steal anything from you, your money was refunded or wasn't it?

I am sorry you didn't see it when it was up.

CarrieYour risk amount was returned as the bet had no action

[sweep]

no different than the "regulation only" hockey bets that they take on a daily basis......same principal.

[cincinnatikid513]

read the rules for each sport so u know how things are graded, some people might not know euro hockey wagers do NOT include overtime that is something easily over looked, 5dimes does not include extra holes in golf matchups unless it is specified on the wager

[grease lightnin]

Poster grease lightening called me a liar and challenged me to post my $1,500 winning Phil wager, then thought better of it and edited his post to ...

lol. Sad. Here it is anyway...

I edited my post at sweep’s request, but all I said was post a ticket.

I didnt call call you a liar or accuse you of anything.



I didn’t think you seemed smart enough to have that much money to wager but I was wrong.

[TheMoneyShot]

take it easy on optional fellas..he is just doing his job.

Great to see you JP. Hope all is well.

sbr said to contact becky on live chat, but becky isn't handling it... went to manager and of course i got nowhere.

confusing part is that 5dimes is saying there were bets on phil that included extra holes, and bets that didn't... i sure as heck didn't see 2 different lines.

if someone has a ticket that was graded either a win or a loss, i would love to see it please!

Becky is available between 11AM - 5PM Eastern. I didn't have an opportunity to speak with her.

It seems like this entire thing is a waste of time. 5Dimes initial response to me... they considered the match "Tournament Play". Then, they later changed their response and said... your wager "didn't include extra holes." Like I said... I wagered 48 hours before tee time. I didn't see 2 different lines... one with extra holes... and one without. In fact, they only had the main line and like 4-5 different prop wagers up at the time.

What makes this so sour.... if you have majority of books grading it as a win.... including sportsbooks in Vegas... and you have 5Dimes grading it as a cancel... makes no sense to me. Did any other book besides 5Dimes grade it as a cancel? Did Bookmaker grade it has a cancel? Sports wagering = Sports wagering. Everyone should be on the same page.

[STAR69]

Just so that no one is confused that you've been robbed and won't be having your bet graded a win I'll post my chat with "carrie" 5dimes head thief...claiming there was some unseen 2nd line (of course a load of BS confirmed by everyone...apparently everyone betting at 5dimes was simultaneously blind)

CarrieWe didn't steal anything from you, your money was refunded or wasn't it?

I am sorry you didn't see it when it was up.

CarrieYour risk amount was returned as the bet had no action

I saw the "unseen" 2nd line. It was will the match go to extra holes? no-900 yes+600

The other line was Tiger-175 Phil +155... both were binary

[playersonly69]

Well there you go guys.


Cut and dried, they refunded all losing wagers too and thus this issue is resolved. You guys cant expect them to grade your tickets a win and not get any of the losing wagers do you?