Sportbet refusing my $8200 payout (resolved)

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  • Justin7
    SBR Hall of Famer
    • 07-31-06
    • 8577

    #106
    Pensto,

    If that is all there is to your complaint, you have a slam dunk case. Fill out a complaint here:


    A book cannot confiscate your money for being rude or threatening them. If you agreed to a lesser payout under duress, the book still owes the balance.

    Or email me directly. Justin at Sportsbookreview.com - send me your account number only (not password), and I'll look into it.
    Comment
    • penstothecup
      SBR Rookie
      • 05-29-09
      • 39

      #107
      Justin, I dont even remember my acct # but right when i get home i'll look for it and send you an email over this afternoon, but to be honest i really dont want to deal with this anymore. My only reason for posting in these threads is that i get pissed off when i see this shitty sportbet try to screw others over like they did me. People need to stay away from this place and even if you should happen to get me my money from them, i will still feel the same way about them. They are very dishonest and look for any reason they can to not pay people. I'll let you give it a shot though.
      Comment
      • trixtrix
        Restricted User
        • 04-13-06
        • 1897

        #108
        sportbet has been one of most shady books i ever personally dealt w/ that hides behind a reputable facade, i wouldn't be surprised if they did screw a customer out of the money for saying profanities
        Comment
        • penstothecup
          SBR Rookie
          • 05-29-09
          • 39

          #109
          Originally posted by trixtrix
          sportbet has been one of most shady books i ever personally dealt w/ that hides behind a reputable facade, i wouldn't be surprised if they did screw a customer out of the money for saying profanities
          Trix..the runaround they gave me was the most ridiculous thing i have ever seen. The lies and deceit were endless. That is why i was so surprised that Justin ruled in favor of sportbet in that other dispute...Something doesnt add up because what poker22 was claiming sounds exactly like what sportbet would do.
          Comment
          • Justin7
            SBR Hall of Famer
            • 07-31-06
            • 8577

            #110
            Sportbet told me that they have no knowledge of Penstothecup's dispute. Per Sportbet, "We never had an issue last year where we settled or deducted a players account and we didn't have those limits on the ** payouts."

            One you forward your account info to me, I'll find out what we can. If the facts are as simple as you state, you should get paid.
            Comment
            • penstothecup
              SBR Rookie
              • 05-29-09
              • 39

              #111
              Originally posted by Justin7
              Sportbet told me that they have no knowledge of Penstothecup's dispute. Per Sportbet, "We never had an issue last year where we settled or deducted a players account and we didn't have those limits on the ** payouts."

              One you forward your account info to me, I'll find out what we can. If the facts are as simple as you state, you should get paid.
              Justin...I'll be home after 4 pm (central). I'll email you my acct number and see what you can do. Very funny how they are playing stupid now. They either just dont want this issue brought up again or they pull this sort of stuff all the time and they are gettig all their screwjobs mixed up with each other.
              Comment
              • Dark Horse
                SBR Posting Legend
                • 12-14-05
                • 13764

                #112
                I'd be interested to know. I haven't played there, other than one bet a few years back, but am looking at them for a small deposit (they offered me another 50% cash bonus). I do like some of their options, such as a weekly +15% on personal best bet.

                Is it possible that people are confusing sportbet with sportsbook.com? Sportbet has been a solid B for a number of years now.
                Comment
                • penstothecup
                  SBR Rookie
                  • 05-29-09
                  • 39

                  #113
                  Originally posted by Dark Horse
                  I'd be interested to know. I haven't played there, other than one bet a few years back, but am looking at them for a small deposit (they offered me another 50% cash bonus). I do like some of their options, such as a weekly +15% on personal best bet.

                  Is it possible that people are confusing sportbet with sportsbook.com? Sportbet has been a solid B for a number of years now.
                  Honestly Dark horse...That "B" rating is a joke and has to be bought. They are one of the most dishonest deceptive sites out there and they look for any reason at all not to pay. What good is a 50% bonus if they dont pay you should you happen to win? You can either listen to this advice or ignore this advice....but i really think that if someone sees these threads and still chooses to deposit with these theives, then you really dont have a valid complaint when you have your acct closed and money stolen from you.

                  *** Sportbet is not the same as sportsbook.com. Although sportsbook.com is very slow paying and has a few issues, your money is safe with them and they would never pull anything like sportbet
                  Comment
                  • Justin7
                    SBR Hall of Famer
                    • 07-31-06
                    • 8577

                    #114
                    Originally posted by penstothecup
                    Honestly Dark horse...That "B" rating is a joke and has to be bought. They are one of the most dishonest deceptive sites out there and they look for any reason at all not to pay.
                    Let's stick to the facts. Pokerplayer had a dispute where I concluded there was no wrong-doing. You have a dispute, but I haven't had a chance to look into it yet (until you provide me your account number).

                    Originally posted by penstothecup
                    *** Sportbet is not the same as sportsbook.com. Although sportsbook.com is very slow paying and has a few issues, your money is safe with them and they would never pull anything like sportbet
                    Saying Sportsbook.com is safer than sportbet is perhaps the single most ridiculous thing I have ever heard. Sportsbook.com stole 100's of thousands of dollars in one fell swoop canceling winnings from players that bet correlated parlays. There are other instances of outright thefts on flimsy reasons. We have ruled against them on a number of issues, although they have made recent efforts to improve.
                    Comment
                    • oiler
                      SBR Hall of Famer
                      • 06-06-09
                      • 6585

                      #115
                      Originally posted by tomcowley
                      I assume he's saying that he considered the debt settled- not that any money actually went back. Guy owes Justin money. Guy ships Justin ~10k on sportbet. Sportbet has no issues, moves the money, and lets him play with it. Justin tells guy that they're all squared up. Sportbet turns into little bitches when they have to pay out that ridiculously humongous balance.
                      s ounds like someone or something is missing in this story.it is bogus if they stiff him
                      Comment
                      • Dark Horse
                        SBR Posting Legend
                        • 12-14-05
                        • 13764

                        #116
                        Originally posted by penstothecup
                        *** Sportbet is not the same as sportsbook.com. Although sportsbook.com is very slow paying and has a few issues, your money is safe with them and they would never pull anything like sportbet
                        With all due respect, but with this statement you just identified yourself as completely ignorant as to the world of sportsbooks.

                        I would like to know more about sportbet, but I didn't mean unfounded negative bs. I want to know the typical background info, and if SBR is leaning in any direction as for as moving from B to B+ or B-.
                        Comment
                        • RickySteve
                          Restricted User
                          • 01-31-06
                          • 3415

                          #117
                          Sportbet also cheats players on their moneyline parlay payouts.
                          Comment
                          • Justin7
                            SBR Hall of Famer
                            • 07-31-06
                            • 8577

                            #118
                            I'm still waiting for the info from Penstothecup... Sportbet has also requested it, since they have no record the dispute described fro Penstothecup.


                            Would you please forward your account to me so I can get you your money? If what you say is true, it might set a record for fasted-resolved dispute.
                            Comment
                            • mathdotcom
                              SBR Posting Legend
                              • 03-24-08
                              • 11689

                              #119
                              Sportbet should be rated F. SBR ratings are all fukkd.
                              Comment
                              • Justin7
                                SBR Hall of Famer
                                • 07-31-06
                                • 8577

                                #120
                                Originally posted by mathdotcom
                                Sportbet should be rated F. SBR ratings are all fukkd.
                                Explain.
                                Comment
                                • mathdotcom
                                  SBR Posting Legend
                                  • 03-24-08
                                  • 11689

                                  #121
                                  Um, how about that Sportbet is rated 'B' but is all over this forum for payout issues (including a 2-month debacle I had with them - I ended up getting paid with a bunch of cheques, minus an ass-raping of fees).

                                  Then you have Royal as D-?? I have withdrawn probably 100k from that book and never taken more than 48hrs. That book puts dinner on my table and always pays with a smile.
                                  Comment
                                  • mathdotcom
                                    SBR Posting Legend
                                    • 03-24-08
                                    • 11689

                                    #122
                                    LOL and you have WagerWeb at 'C', when it confiscates player bonuses. Not only that, if they issue you a $500 freeplay and confiscate it, they deduct $500 from your account as if $500FP=$500.

                                    Everyone knows SBR ratings are a joke
                                    Comment
                                    • durito
                                      SBR Posting Legend
                                      • 07-03-06
                                      • 13173

                                      #123
                                      Originally posted by mathdotcom
                                      Um, how about that Sportbet is rated 'B' but is all over this forum for payout issues (including a 2-month debacle I had with them - I ended up getting paid with a bunch of cheques, minus an ass-raping of fees).

                                      Then you have Royal as D-?? I have withdrawn probably 100k from that book and never taken more than 48hrs. That book puts dinner on my table and always pays with a smile.
                                      Royal/SBG have stolen millions from players. Didn't you see your idol Nickays thread
                                      Comment
                                      • mathdotcom
                                        SBR Posting Legend
                                        • 03-24-08
                                        • 11689

                                        #124
                                        That was a long time ago. Meanwhile sportbet is stiffing left and right today and has a nice B rating.
                                        Comment
                                        • durito
                                          SBR Posting Legend
                                          • 07-03-06
                                          • 13173

                                          #125
                                          I don't see any evidence of any stiffing at sportbet. (and yes I know they suck and shouldn't be a B, but they are lightyears ahead of the SBG/Royal group)

                                          4/22/2009 01:23 PM
                                          sbg Global (SBR rating D-) cancels futures wagers on Formula 1 World Championships
                                          Three players wrote SBR with similar complaints. Each player had wagered on Jenson Button to win the Formula 1 World Championship at the odds of 70:1. At the time these wagers were placed the betting market, including Bookmaker (SBR rating A+),The Greek (SBR rating A+) and Betfair (SBR rating A+), was offering similar betting odds. sbg waited until Jenson Button won the first two Formula 1 races, voided the wagers, and offered to reinstate the bets at 10:1. sbg is wrongly applying the "gross or obvious error" rule to these bets. The line was not offered in error. sbgglobal bettors are victim of outright theft. This sportsbook has a long history of cheating players. sbg management would not discuss the cancellations with SBR.
                                          Long time ago?
                                          Comment
                                          • durito
                                            SBR Posting Legend
                                            • 07-03-06
                                            • 13173

                                            #126
                                            This is ok right? since it was a year ago.

                                            7/21/2008 11:43 PM
                                            Player files $500,000 complaint against BetRoyal (SBR rating D-)
                                            SBR Justin investigated the available facts of the complaint. In 2004 a group of players were invited by BetRoyal management to trade prices and betting odds at BetRoyal against other sportsbooks . The manager who had made the arrangement had taken a position with BetUS (SBR rating D+) before this issue emerged.

                                            BetRoyal management would often solicit sharp players to bet off action they did not want while offering them special low juice, or even no juice lines, to increase liquidity. For example, if the sportsbook felt it had too much exposure on one play or wanted to gamble on the other team, it would make the applicable vig pricing appealing for their players that were known to trade on the sports betting market. The sportsbook was aware that at least two individuals were placing wagers on this account. The deposited funds initially lost but the invested $85,000 in deposits eventually earned a balance of $586,000. Several days before sbgglobal (SBR rating D-) completed its buyout of BetRoyal last year, the Royal website was taken off of the servers. When the site returned on the sbg platform, all winnings were removed from the account.

                                            During the investigation, Royal, which was known for odd player arrangements and high risk bookmaking models, claimed that it had an agreement with the account holder that he would never take out winnings – only deposits. Royal claimed that the players were using some sort of hedging strategy where they would guarantee that they lost money at Royal, and won at other books. Royal offered no solid proof of this, often referring to the deal as something arranged independently by the manager that had moved on. The account holder denies there was any such agreement to “not withdraw winnings.” He rightfully points out that such an arrangement is not logical and describes a scenario where the account could only lose money. SBR told Royal that their explanation was not believable. The account holder believes BetRoyal erased the winnings in order to take $500,000 in liabilities off the books before selling to sbg Global.
                                            Comment
                                            • durito
                                              SBR Posting Legend
                                              • 07-03-06
                                              • 13173

                                              #127
                                              Nearly 2 years since this one

                                              10/21/2007 08:49 PM
                                              BetRoyal (SBR rating D-) ends "fraud investigation;" steals winnings
                                              BetRoyal confiscates what is estimated to be just over six figures in winnings from 18 players that were also subscribers to the same sports handicapping service. The book paid a tout to refer these players to BetRoyal. The players, which were clearly sourced from the pick service, made money playing the pay-for picks at BetRoyal. BetRoyal was later purchased by sbg Global (SBR rating D-) in June. sbg was asked if they wanted to continue doing business with these winning customers by both the pick service and the players' account manager. sbg management was able to review the account activity and reaffirm that they wanted to book action from these players. The house continued to lose on these plays until management froze the accounts for an "investigation." sbg is known for freezing accounts prior to confiscating funds. This tactic is used to guage backlash from users and the negative effect on current marketing investments; legitimze the claim that there may have been fraud and something to actually investigate, and to simply stall from having to deal with victims when they are most upset. | Recent sbg Global theft
                                              Comment
                                              • mathdotcom
                                                SBR Posting Legend
                                                • 03-24-08
                                                • 11689

                                                #128
                                                In my mind the quality of the book should be measured as how often a player gets stiffed relative to the number of payouts. I have played there for years and never had the slightest issue, as have many many others I know. I prefer books where there is a risk you get stiffed over a book that will stiff you for sure, or slowpay you til you die. And given the huge bonuses they offer, if they stiffed me 20k (as they did Nicky), I would not cry over it because they'd just be taking back a fraction of their own money.
                                                Comment
                                                • Dark Horse
                                                  SBR Posting Legend
                                                  • 12-14-05
                                                  • 13764

                                                  #129
                                                  Originally posted by mathdotcom
                                                  And given the huge bonuses they offer, if they stiffed me 20k (as they did Nicky), I would not cry over it because they'd just be taking back a fraction of their own money.
                                                  badmathdotcom
                                                  Comment
                                                  • snakeeye6789
                                                    SBR Rookie
                                                    • 07-01-09
                                                    • 31

                                                    #130
                                                    thats total bs. i would tell them that u are getting a lawyer involved in this case. that usually scares people. lol
                                                    Comment
                                                    • TJMAXX
                                                      SBR Rookie
                                                      • 05-22-09
                                                      • 19

                                                      #131
                                                      Originally posted by Justin7
                                                      4 months ago, an acquaintance transfered money from his Sportbet account to my Sportbet account to settle a debt. I don't know what security precautions they took with the other account holder other than talking to him.

                                                      I bet occasionally in that account, and lost a few thousand. I've been trying to get a payout for the last several weeks, and they are jerking me around. They want my ID, fine. Then they want the ID from the guy who sent me the money 4 months ago. He no longer has a stake in the matter - I credited the amount of the transfer amount to him.

                                                      Sportbet talks to the guy, and he verifies the transfer (that was already given to me 4 months ago). I get him to send the ID. Sportbet tells me they never got it. I have the email forwarded to me, showing they got it. Sportbet changes their mind. They got it, but can't read it. I hassle the guy to scan his ID, and send a quality image. He does. Sportbet talks to him again. They want him to email Sportbet from the email account he signed up with who knows how many years ago. He doesn't use that email anymore, does not remember the email password, and cannot remember his zip code from wherever he was from whenever he signed up years ago, so he can't get the password.

                                                      Why is Sportbet making me jump through these hoops, when I've been able to bet the money for the last 4 months? They have both our IDs and have spoken to both of us plenty of times. I've been involved in literally hundreds of account-account transfers. This is the first time I've ever been jerked around by anyone like this.

                                                      If Sportbet wants to do a full-body cavity search, it should be done BEFORE the transfer, not months later. At this point, it looks like I'm screwed for want of an obsolete email address.
                                                      Meh. This shit happens to me at least once ever three months with those monkeys at moneybookers. They're absolutely worthless.
                                                      Comment
                                                      • mathdotcom
                                                        SBR Posting Legend
                                                        • 03-24-08
                                                        • 11689

                                                        #132
                                                        Originally posted by Dark Horse
                                                        badmathdotcom
                                                        If I had avoided SBG, I'd have $0 to show for it.
                                                        If they stiff me tomorrow, I'll still have plenty to show for it.

                                                        Goodmathdotcom
                                                        Comment
                                                        • betpartners
                                                          SBR High Roller
                                                          • 02-15-09
                                                          • 239

                                                          #133
                                                          Originally posted by mathdotcom
                                                          If I had avoided SBG, I'd have $0 to show for it.
                                                          If they stiff me tomorrow, I'll still have plenty to show for it.

                                                          Goodmathdotcom
                                                          I prefer to keep all my winnings

                                                          Bestmathdotcom
                                                          Comment
                                                          • trixtrix
                                                            Restricted User
                                                            • 04-13-06
                                                            • 1897

                                                            #134
                                                            sportbet at its best: they limited me to phone in only, which is no prob until they started moving lines on air on me EVERY time i call in. so this time i call in and didn't expect too much, however my current balance there is LESS than 100 usd. figure they might not have a problem w/ this one.

                                                            the listed odd at the time i called: mark coleman +250/ stephen bonnar -330

                                                            so i call in and give them the fights rotation number, they put me on hold as per their m.o to adjust the lines, i expected nothing less.. however, their readback of the new lines which they offered to book my bet at still surprised me

                                                            mark coleman +225/ stephen bonnar -350! they moved BOTH f-king lines to the bad on me b/c they weren't sure which way i was going to bet!! all this for an acct w/ less than 100$! give me a break
                                                            Comment
                                                            • Dark Horse
                                                              SBR Posting Legend
                                                              • 12-14-05
                                                              • 13764

                                                              #135
                                                              Thanks for that story. That shows the underlying mentality. Pass.
                                                              Comment
                                                              • marylandmafioso
                                                                SBR Rookie
                                                                • 07-09-09
                                                                • 14

                                                                #136
                                                                is this a common occurance
                                                                Comment
                                                                • marylandmafioso
                                                                  SBR Rookie
                                                                  • 07-09-09
                                                                  • 14

                                                                  #137
                                                                  has anyone else had a good or bad experience with them>
                                                                  Comment
                                                                  • marylandmafioso
                                                                    SBR Rookie
                                                                    • 07-09-09
                                                                    • 14

                                                                    #138
                                                                    did this ever get resolved or is it ongoing>
                                                                    Comment
                                                                    • Justin7
                                                                      SBR Hall of Famer
                                                                      • 07-31-06
                                                                      • 8577

                                                                      #139
                                                                      Penstothecup never came forward with his account info. To my knowledge, this dispute does not exist.
                                                                      Comment
                                                                      • Dark Horse
                                                                        SBR Posting Legend
                                                                        • 12-14-05
                                                                        • 13764

                                                                        #140
                                                                        Sure, but trixtrix sounds legit, don't you think?
                                                                        Comment
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