Trying to send ltc on crypto.com app and when I copy and paste the address it won’t went me send. I get a address white listing is temporary unavailable. What’s wrong?
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I just tried to log in to the Crypto.com app and it wanted me to reset my 2FA. So, I had to enable 2FA again and go through the setup. The app seems to be working fine now.
Seems like they are adjusting things. Since 2FA is used when white-listing, you may need to enable or reset your 2FA. Try it again.
If not, contact them - click on Home in the lower left and then click on the chat icon in the upper right.Comment -
Ok thanks. Yes I had to re login in this am also and I just setup the 2fa again and it not working stillComment -
OK, well, "temporarily unavailable" means "come back later". Contact them if you wish and verify they are making adjustments.....
Withdrawal Whitelisting - Temporarily PausedSubscribe
Investigating - Withdrawal whitelisting is temporarily paused, but withdrawals are still enabled. We appreciate your patience and will work on unpausing whitelisting as soon as possible. Thank you.
Jan 18, 02:35 HKTLast edited by Arky; 01-17-22, 06:55 PM.Comment -
Crypto.com customer service like any other exchange is pretty much non existent. They will reply 3 days later if they feel like it. Why can't these places just hire more customer service reps instead of spending millions on stupid commercials? They did have an issue though last night and disabled all withdraws for several hours and made everyone reset their 2fa. Instead of putting a message on their website I had to find out through a news article.Comment -
I was checking out twitter and a bunch of crypto.com users had their accounts emptied, bypassing 2FA, so that explains the 2FA reset. I wonder if this was an inside job, another reason not to keep your crypto on an exchange.Comment -
I don't trust any of them. I only buy and then send immediately to sportsbooks or I transfer back to exchange and cash out immediately. This is a problem with bitcoin. If my bank or debit card gets hacked I can get the money refunded. If it happens with bitcoin you are never going to see that money again.Comment -
Wow, that's interesting. You'd think there would be some sort of news stories on this but there may not be any truthful journalists left in the world.... My understanding is that Crypto.com has a little something for user protection but I don't know the details...
Eh, that's the deal with being your own bank. We have several generations that have never had to worry about about the responsibility of managing their own wealth. Banks have FDIC and CC's have reverse transactions - until the day they don't. So many are now predicting the demise of the USD that it is not if, it is when...
Hackers usually need help as with phishing scams so gotta stay on your toes... Very important to learn to recognize a phony email. Check the sender's email and judge whether it seems legit. Small misspellings or Gmail accounts that present themselves as representing a big company should send up red flags. Websites without the HTTPS and the lock icon in the address bar should be avoided.Comment -
From what I’ve read, this wasn’t a user issue. The full responsibility of this breach is on crypto.com, no matter how much security the users had , it was all disabled on the backend and their accounts were drained. That is why you’re not going to hear or read much about it. Crypto.com wants this to go away and I’m willing to bet they will pay big money to make sure it does. Think about it, they made EVERY user reset their 2FA, and disabled withdrawals for the whole damn site for hours. This was either an inside job or hackers had so much backend access they could take full control of users accounts without their knowledge. No email, no sms text, nothing.
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Very good. Well, sounds like they got breached and are trying to make it right - that's a good thing. It is understandable that they want to avoid the bad PR. I would think they would come out (eventually) with a full explanation for the community if they want to keep user's confidence.
They have to be a big target for hackers. Binance and others have had issues like this before. Hopefully, they've learned something about their security from this....Comment -
Now they won’t let me send to an address I add for 24 hours. Is this happening to anyone elseComment -
I’m positive it is. Just be glad your account wasn’t completely drained. Looks like crypto.com users lost at least 15M worth of Ethereum already.
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[QUOTE=PD77;30734158]I’m positive it is. Just be glad your account wasn’t completely drained. Looks like crypto.com users lost at least 15M worth of Ethereum already.
They all have been reimbursed. Crypto.com isn't going anywhere and will be the new bank of the future along with a couple other apps.Comment -
This is bs. Here we are the 22nd and still requiring 24 hour withdrawal period for new whitelisted addresses..so much for getting bets in tonight.Comment -
"The company said it has also added a new policy where the first withdrawal to a whitelisted address must wait 24 hours, as well as a program to refund users up to $250,000 if unauthorised withdrawals are made, and certain terms are met."
Say goodbye to using crypto.com for gambling if this is a permanent policy now.Comment -
say goodbye period if I can't withdraw any of my coins to a new address until 24 hrs later
fwiw i tried to withdraw earlier and it actually gave me a running clock. first it set i had to wait an hour so i thought it was being generic.
but then a bit later it told me i had to wait 38 minutes. then 21 minutes. then it finally let me w/dComment
