SuperBook Review

SuperBook Review

Editor's note: SuperBook has announced it has stopped taking new bets and deposits in all states, effective July 19, 2024. Customers can still withdraw their funds, ahead of an eventual shuttering of SuperBook. The following content exists for historical reference only. 

You can't call yourself SuperBook unless you bring the goods – and while this sports betting site isn't perfect, it does deliver a great experience for most bettors.

SuperBook, an extension of the Westgate SuperBook, is known for its famed SuperContest and experienced oddsmakers. Guided by the IGT sports betting platform and led by an all-star team that includes Jay Kornegay, Jeff Sherman, Ed Salmons and John Murray, SuperBook delivers a world-class product to its consumers.

Here's a comprehensive look at SuperBook Sportsbook, and why new players should give it a try (while more experienced players can only lament what it used to be).

SuperBook Locations

SuperBook is available in the following states:

• Arizona
• Colorado
• Maryland
• Nevada
• New Jersey
• Iowa
• Tennessee
• Ohio

Each state's respective gaming commission oversees SuperBook. 

Sports Leagues to Bet On

The SuperBook betting menu satisfies casual bettors who wager on the standard moneyline, spread, or total. It conveniently highlights local teams in each state where it operates with dedicated space on the home menu, making it convenient to find local action.

NFL Betting

Those who favor NFL wagers will find a great selection here, including conference, divisional, and Super Bowl futures, moneylines, spreads, totals, in-game wagers, and player props each Sunday during the season. Once nice wrinkle: SuperBook will list some player props even before listing odds for them, so you'll know to expect those markets soon after.

NBA Betting

SuperBook offers moneyline, spread, and total plays for every scheduled NBA game. You can also wager on teasers, quarterly or halftime options, player props, and various alternative spreads and totals. SuperBook has a pleasantly hearty set of markets for every game, and even offers plenty of markets for preseason games (if you can't wait for the season to start).

College Football

You'll get a decent selection of markets on most Division I college football games on any given Saturday during the season, along with various futures markets for the National Championship, conferences, and divisions. SuperBook's offering here is on par with notable competitors like Caesars and BetMGM; it's nice that the Heisman Trophy odds are prominently featured.

College Basketball

SuperBook has the baselines covered on the NCAA basketball betting front, offering traditional markets throughout the regular season and conference tournaments and an expanded menu for March Madness. And SuperBook offers more National Championship futures plays than just about any sportsbook, with odds as high as +1000000 for the longest of longshots.

NHL Betting

Puckheads will be pleased to know that SuperBook provides a strong NHL betting menu. In addition to moneyline, puckline, and total plays, bettors have access to team and player props, along with period-specific betting markets and futures. There's nothing particularly inventive about SuperBook's NHL offering, but it's certainly sufficient for hockey bettors.

MLB Betting

Need your summer wagering fix? SuperBook offers comprehensive MLB betting markets; apart from the standard moneyline, spread, and totals, bettors can wager on player props, futures, and first-five game props. There are almost too many player prop markets to count with the majority of games, and SuperBook also provides pre-built parlay props if you want a quick multi-bet.

Other Sports Leagues

This is where SuperBook lags behind the competition by a significant margin. Aside from the big six leagues mentioned above, the sports betting site provides odds markets for auto racing, boxing, golf, MMA, soccer, tennis and rugby.

While you might encounter the odd "special" market built around a signature event, you simply won't find the same volume of sports as you will with competitors like DraftKings or FanDuel. And that's a genuine shame when you consider just how much SuperBook has going for it.

Online Betting Experience

SuperBook offers a mobile betting app for iPhone and Android and a website accessible on laptops and desktop computers. 

Website Experience

The SuperBook website is clean and easy to navigate. The black background contrasts nicely with the white text, the layout is neat and clean, and users will have no issue searching for the information they want.

The odds pages are listed neatly, and the promotions page spells out the rules and stipulations to qualify for the respective promotions. SuperBook also makes it easy to find the live betting menu, customer service information, and regional sporting events based on state availability.

Overall, SuperBook's website won't wow anyone, but it is clean and intuitive, providing users with a comfortable experience due to its ease of use and detailed information provided. 

Mobile Betting and Betting App

The mobile app is available for download on the App Store and Google Play, with each state having its own unique app (meaning you can't use the SuperBook TN app in Arizona). Like the website, the app design and layout are clean, providing a seamless experience. The Betslip feature is neat and organized, allowing users to quickly track live and settled wagers. 

Each respective ribbon and dropdown menu is neatly organized, so users do not have to search for an extended period to find the game or promotion they're seeking.

Overall, the SuperBook app is a pleasurable experience consistent with their website, providing a seamless experience for their customer. 

Live Betting

Upon entering the website and app, the live betting markets are listed on the homepage within the main ribbon. An icon also brings you directly to the page dedicated solely to live betting.

It is a nice feature as the website and app mirror one another, not leading consumers on an inconsistent journey like most competitors. Live odds are competitive, and the interface and Betslip allow players to make and track their bets efficiently.

Casino, Poker, & Other Gaming Options

SuperBook Sportsbook does not offer iGaming. However, table games, poker, slots, and many other traditional casino games are available at the Westgate property in Las Vegas. 

SuperBook History

SuperBook launched its sports betting operation in Las Vegas in 1986. 

Over time, it has become one of the industry's most respected sports betting brands due to its strong management team and yearly NFL SuperContest. 

At its Westgate property in Las Vegas, the SuperBook boasts one of the best physical sportsbooks for sports bettors of all experience types.

Measured at over 30,000 square feet and featuring a whopping 350 seats along with one of the largest video walls of any sportsbook in Las Vegas, the SuperBook provides bettors with a top-notch experience that leaves them clamoring to return. 

SuperBook expanded into Colorado in October 2020, New Jersey and Arizona in 2021, and Tennessee in April 2022. 

Customer Ratings & Reputation

SuperBook was one of the few betting sites that would offer massive limits like Circa Sports and wouldn't limit winning players who get hot. They have since conformed to mainstream U.S. betting sites like FanDuel and DraftKings and have tightened their limits, making them less player-friendly than the most hospitable books in the market. 

SuperBook will let you know what your limits are, which is a step up from the most popular betting sites like Caesars and PointsBet, which can (and will) severely limit you if you’re a regular winning player. Still, this is very much a Vegas-oriented sports betting site – and seeing it reduce bet limits on winners is easily the most disappointing feature of this sportsbook.

The app averages a good-but-not-great 3.6-star rating on the Apple App Store across all five mobile apps, with most user complaints surrounding geolocation issues, withdrawal times, and customer service issues. The Google Play average comes in at 3.5 out of 5.

Despite the drawbacks listed above, SuperBook is a very reputable sportsbook with a strong reputation in the industry, and potential players should have little hesitation about joining. 

Customer Service

The customer service experience with SuperBook is in line with that of other sportsbooks.

The best way to contact the sports betting site is via the 24/7 live chat. But customers can also contact SuperBook via email.

There is also an option to put your issue into a web form, but we recommend utilizing the Live Chat or Email first, as agents are quicker to respond there. 

SuperBook Contact

• Email: support@superbook.com
• Phone: 1 (855) 755-0155 (leave message and team member will return call)
• 24/7 Live Chat
• Help Center: support.superbook.com

SuperBook Legal Betting

The following gaming commissions oversee SuperBook:

• Arizona Department of Gaming
• Maryland Lottery and Gaming Control Agency
• New Jersey Division of Gaming Enforcement
• Nevada Gaming Control Board
• Iowa Racing and Gaming Commission
• The Colorado Division of Gaming 
• The Tennessee Sports Wagering Advisory Commission
• Ohio for Responsible Gambling

Responsible Gambling

The legal age for sports betting in most states is 21+. This is subject to regional regulations. Please play responsibly. SuperBook complies with the rules laid down by the regulating bodies in the states in which it operates. In Ohio, you must be 21+ to play. 21+. Gambling problem? Call 1-800-GAMBLER.

Here are a few resources to help ensure you are gambling responsibly:

• National Council on Problem Gambling (NCPG): The NCPG has over 50 years of experience assisting people and families affected by problem gambling. You can call or text them (1-800-522-4700) or join their 24/7 Live Chat.
• Center for Problem Gambling: The Center has been funded by the New York State Office of Alcoholism and Substance Abuse Services (OASAS) since 1996. They are committed to serving anyone affected by a gambling addiction. Treatment is confidential and provided regardless of a person's ability to pay. Their gambling counselors have significant experience working with problem gambling and include therapists who are Nationally Certified Gambling Counselors.
• BeGambleAware.org: Offers free, confidential help and support to anyone worried about gambling for themselves or others.
• Gambling Therapy: A global service provided by Gordon Moody offering free emotional support and advice to anyone affected by gambling.

Why Choose SuperBook?

The SuperBook Sportsbook provides new and experienced players with a solid sports betting experience due to its storied history.

Its partnership with the IGT sports betting platform provides the user with a seamless website and mobile experience, and the physical sportsbook in Las Vegas is a fantastic place to bet. Plus, the NFL SuperContest for experienced sports betting enthusiasts is among the best you'll find.

New players, meanwhile, will appreciate the simplicity of the web and mobile interface and the number of available markets for key sports, particularly where player props are concerned. It would be great to see SuperBook offer more sports, but I understand the decision to focus instead on offering more plays on the most popular events.

SuperBook is an excellent sportsbook for bettors to utilize, and we recommend playing here, no matter your experience level.