Need Advice on Betislands

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  • ballahollic2
    SBR Wise Guy
    • 11-30-10
    • 986

    #1
    Need Advice on Betislands
    Does anyone have anything positive or negative about them? I just received an email saying:

    Hello Sports Fans!I can tell you that since Jon took over BetIslands a year ago we have hada great run; we are now considered one of the top US facing books. Ourreputation stands for fast, hassle free, and the best customerservice in the industry. With a simple search of our brand namebetislands.ag you will find many online sports-book review sites/forums that will contest tothis; One site in particular iswww.sportsbookreview.com --where we have come from a C- to a B within ayear due to our overall customer satisfaction. Keep in mind we will alsobe offering a True Dime-Line up to 190 in MLB. We would love theopportunity to earn your business this MLB season! A special deal to get you started 150% freeplay for 100-200 deposited +fees reimbursed as cash in the account!Thanks for taking the time to read this and for your consideration.</pre>Anyone else get this? and anyone else had any luck with them? Thanks!
  • Easy-Rider 66
    BARRELED IN @ SBR!
    • 02-14-12
    • 36103

    #2
    Signed up with them but did not deposit. Most people that play there seem to like BI. Great customer service and quick payouts. On the negative side their options are somewhat limited and the racebook needs some improving. If you are looking for a dependable book, I think BI is a great choice.
    Comment
    • secretstash
      SBR Posting Legend
      • 03-29-10
      • 14907

      #3
      here is 39 pages for u to read http://forum.sbrforum.com/sportsbook...ght=betislands

      -stash
      Comment
      • darkhat
        SBR Hall of Famer
        • 08-18-10
        • 5722

        #4
        You can't go wrong with them.
        Comment
        • PD77
          SBR MVP
          • 12-11-09
          • 2380

          #5
          I've deposited with Betislands three times, the most recent was at the start of the NCAA Tournament with the 110% FP bonus. I finally grinded out the enormous $26K rollover last week and requested a payout via money order. They said I should receive it in less than 9 days which in my book isnt great but I can work with it. The only other withdrawal options were P2P for $600max and $900 max. Since I was withdrawing more than double that amount I requested the MO.

          I'll give you my take on BI, everyone here raves about their customer service, Unfortunately , I have had 3 account reps in about 6 months. Started with Ryan, went to Jim, and now it is Ben. The weird thing is these guys also work the live chat desk. They are very courteous but I have found that their response time to emails can usually take from 24 to 48 hours. And when you go in to live chat it is becomes obvious they are working multiple calls other than yours. I prefer the one on one support I get from the Heritage sales reps to this but as I said before I can work with it.

          The betting options at BI are limited compared to most shops. They show live betting and other prop bets but I have yet to see any live betting odds, I could be missing them though. BI offers pretty good lines for all of the American sports. The dimes lines for baseball are crucial to me. I do think their lines are fair and BI is one of the few shops that I have experienced a line moving in my favor as I was trying to place the bet. I love this, and I can say this has NEVER happened to me at Heritage. The lines always move against me or do not change. The halftime lines usually post in a reasonable amount of time. BI wont be the first to post anything but they give you plenty of time to place wagers.

          The first thing I will tell you to do is have the casino disabled. They have it set to the lowest payout % out there. It is the same casino SBR uses but compare the odds on some of the games and you will see what I am talking about. Dont even consider taking the 150% casino bonus with a 50x rollover. It is tempting but a sucker bet.

          I would say the thing that Betislands needs to improve on the most is being able to withdraw large amounts quickly. They dont offer B2B transfers which is a negative for me. From what I can tell the only options for large amounts is MO, they should consider adding bank wires.

          All in all I would give BI the B rating they received from SBR, although they are head and shoulders above some of the other B book listed here. They arent in the same league as 5Dimes and Heritage but they do offer GREAT bonuses with hefty rollovers. As long as the MO's dont bounce I will continue to play at Bet Islands.

          PD
          Comment
          • pimike
            BARRELED IN @ SBR!
            • 03-23-08
            • 37139

            #6
            Originally posted by PD77
            I've deposited with Betislands three times, the most recent was at the start of the NCAA Tournament with the 110% FP bonus. I finally grinded out the enormous $26K rollover last week and requested a payout via money order. They said I should receive it in less than 9 days which in my book isnt great but I can work with it. The only other withdrawal options were P2P for $600max and $900 max. Since I was withdrawing more than double that amount I requested the MO.

            I'll give you my take on BI, everyone here raves about their customer service, Unfortunately , I have had 3 account reps in about 6 months. Started with Ryan, went to Jim, and now it is Ben. The weird thing is these guys also work the live chat desk. They are very courteous but I have found that their response time to emails can usually take from 24 to 48 hours. And when you go in to live chat it is becomes obvious they are working multiple calls other than yours. I prefer the one on one support I get from the Heritage sales reps to this but as I said before I can work with it.

            The betting options at BI are limited compared to most shops. They show live betting and other prop bets but I have yet to see any live betting odds, I could be missing them though. BI offers pretty good lines for all of the American sports. The dimes lines for baseball are crucial to me. I do think their lines are fair and BI is one of the few shops that I have experienced a line moving in my favor as I was trying to place the bet. I love this, and I can say this has NEVER happened to me at Heritage. The lines always move against me or do not change. The halftime lines usually post in a reasonable amount of time. BI wont be the first to post anything but they give you plenty of time to place wagers.

            The first thing I will tell you to do is have the casino disabled. They have it set to the lowest payout % out there. It is the same casino SBR uses but compare the odds on some of the games and you will see what I am talking about. Dont even consider taking the 150% casino bonus with a 50x rollover. It is tempting but a sucker bet.

            I would say the thing that Betislands needs to improve on the most is being able to withdraw large amounts quickly. They dont offer B2B transfers which is a negative for me. From what I can tell the only options for large amounts is MO, they should consider adding bank wires.

            All in all I would give BI the B rating they received from SBR, although they are head and shoulders above some of the other B book listed here. They arent in the same league as 5Dimes and Heritage but they do offer GREAT bonuses with hefty rollovers. As long as the MO's dont bounce I will continue to play at Bet Islands.

            PD
            Pretty accurate account. The thing i would add is they are very resonable to request and strife to accomadate you. They do care what you think. So this is good because you wont be treated as just another deposit like most books treat you.

            Baseball lines are good and a must have out!
            Comment
            • princecharles
              SBR Wise Guy
              • 11-22-10
              • 827

              #7
              Very accurate descriptions.
              As a rec book they tend to 'specialize' in the speedy p2p payouts.
              Jon is very smart to realize the huge draw in American helpful CS people. Many many gamblers if having to chose between a couple cents off a line or great CS will choose the CS.
              It's just fact, and a fact that continues to elude some big ones out there.
              Comment
              • sharpcat
                Restricted User
                • 12-19-09
                • 4516

                #8
                Went on a good run at Betislands and now I can barely get a bet in without them moving lines against me even on widely available numbers.


                I have caught Betislands on several occasions moving lines against me and than if I try to bet the other side at the new price they move the line again. I once had respect for this book but this type of behavior would not be tolerated by any gaming commission because it is cheating.
                Comment
                • jasont
                  SBR MVP
                  • 02-24-08
                  • 1227

                  #9
                  Basically from the comments I hear, sounds like this book may only be for recreational bettors.
                  Comment
                  • taxer
                    SBR Wise Guy
                    • 05-31-11
                    • 630

                    #10
                    Book is great fast payouts and great cs enough said some people will bitch with a beer in one hand and a titty in another
                    Comment
                    • thejrichshow85
                      Restricted User
                      • 06-15-08
                      • 3342

                      #11
                      best place to be for any us player.
                      Comment
                      • Speedy88
                        SBR Posting Legend
                        • 03-19-11
                        • 11717

                        #12
                        good book for rec betters. great promotions and bonuses. fast and easy payouts.
                        Comment
                        • Betislands
                          SBR Wise Guy
                          • 03-17-11
                          • 547

                          #13
                          Hey guys,

                          Thanks for all the feedback this is what makes us grow as a company and allows us to stay on track in becoming a top out for US players.

                          A few updates:

                          1. We will be expanding our betting card considerably in the next couple of days.

                          2. We will be adding more features into our banking section , our checks right now take 3 to 4 business days after being sent every Monday which in my opinion is still one of the fastest payouts around.

                          3. New bonuses and new rebate programs will be in place soon.

                          2012 will be a big year for Betislands , I hope you can all enjoy the improvements and again thank you for giving us a chance to earn your business.

                          PS. MLB Dimeline in full effect !

                          Cheers!

                          Jon
                          Last edited by Betislands; 04-08-12, 06:40 PM.
                          Comment
                          • dark star
                            SBR MVP
                            • 01-04-09
                            • 3900

                            #14
                            Any improvements to the racebook Jon?
                            Comment
                            • Betislands
                              SBR Wise Guy
                              • 03-17-11
                              • 547

                              #15
                              Hi Dark,

                              Yep you will see an improvement in our racebook.

                              I am always open to suggestions .

                              Cheers!

                              Jon
                              Comment
                              • PD77
                                SBR MVP
                                • 12-11-09
                                • 2380

                                #16
                                Looking forward to the changes!
                                Comment
                                • DudleyDawson
                                  SBR Hall of Famer
                                  • 02-10-12
                                  • 5658

                                  #17
                                  top flight book. best book currently out there from top to bottom, cs, lines, quick payouts, software...nothing bad to say about this book.
                                  Comment
                                  • runnershane14
                                    SBR Wise Guy
                                    • 07-23-07
                                    • 803

                                    #18
                                    I would just like to see unlimited open parlays.
                                    Comment
                                    • evo34
                                      SBR MVP
                                      • 11-09-08
                                      • 1032

                                      #19
                                      So your claim is that if you try to bet, say, +108 at Betislands, they will falsely claim the line has moved to +107 or worse before you can confirm? [The line actually never moves for anyone else]. And if you cancel that bet before confirming, and then try to bet -118 on the other side, they will claim the line has moved to -119 or worse before you can confirm? That's a pretty serious accusation. I would like to see more evidence (screen shots) and hear Jon's reply to the accusation.

                                      [The above is a reply to sharpcat, but it didn't quote for some reason].
                                      Comment
                                      • relaaxx
                                        SBR MVP
                                        • 06-15-06
                                        • 3281

                                        #20
                                        just join up - u will see for yourself - great book
                                        Comment
                                        • robmpink
                                          SBR Posting Legend
                                          • 01-09-07
                                          • 13205

                                          #21
                                          i don't have a complaint. Great book in my eyes.
                                          Comment
                                          • parlayin
                                            SBR MVP
                                            • 11-03-07
                                            • 1091

                                            #22
                                            Originally posted by sharpcat
                                            Went on a good run at Betislands and now I can barely get a bet in without them moving lines against me even on widely available numbers.


                                            I have caught Betislands on several occasions moving lines against me and than if I try to bet the other side at the new price they move the line again. I once had respect for this book but this type of behavior would not be tolerated by any gaming commission because it is cheating.
                                            Saw BI pop in here to promote but not address this post. Any response to this?
                                            Comment
                                            • sharpcat
                                              Restricted User
                                              • 12-19-09
                                              • 4516

                                              #23
                                              Originally posted by evo34
                                              So your claim is that if you try to bet, say, +108 at Betislands, they will falsely claim the line has moved to +107 or worse before you can confirm? [The line actually never moves for anyone else]. And if you cancel that bet before confirming, and then try to bet -118 on the other side, they will claim the line has moved to -119 or worse before you can confirm? That's a pretty serious accusation. I would like to see more evidence (screen shots) and hear Jon's reply to the accusation.

                                              [The above is a reply to sharpcat, but it didn't quote for some reason].
                                              No they usually move .05 cents against me.

                                              They move the line for everybody but as soon as I bet the opposite side they move the line back to where it was before. Basically no matter what I want to bet they move the line .05 cents.

                                              I have no problem with a book checking to see if their line is correct before allowing a wager but to move the line both ways on the same gams is flat out crooked.
                                              Comment
                                              • princecharles
                                                SBR Wise Guy
                                                • 11-22-10
                                                • 827

                                                #24
                                                Originally posted by sharpcat
                                                No they usually move .05 cents against me.

                                                They move the line for everybody but as soon as I bet the opposite side they move the line back to where it was before. Basically no matter what I want to bet they move the line .05 cents.

                                                I have no problem with a book checking to see if their line is correct before allowing a wager but to move the line both ways on the same gams is flat out crooked.
                                                Sharpcat, please be Crystal clear.

                                                .05 cents is five one-hundredths of a cent. Do you mean this or do you mean 5 cents.
                                                Please give an example using real bet amounts.
                                                Thanks
                                                Comment
                                                • 5mike5
                                                  SBR Aristocracy
                                                  • 09-21-11
                                                  • 51997

                                                  #25
                                                  sounds pretty clear to me
                                                  Comment
                                                  • Betislands
                                                    SBR Wise Guy
                                                    • 03-17-11
                                                    • 547

                                                    #26
                                                    Hi Sharpcat,

                                                    Please contact me with your account number since this is not a common practice most players that play with BI can confirm this. We are now moved into our own wagering facility and players will find way more betting options allowing us to compete head to head with some other shops and a strong step forward in our mission to become a top out for US players.

                                                    Please contact us directly if you have any questiosn regarding your account during this transition period.

                                                    Cheers!

                                                    Jon
                                                    Comment
                                                    • evo34
                                                      SBR MVP
                                                      • 11-09-08
                                                      • 1032

                                                      #27
                                                      Originally posted by sharpcat
                                                      No they usually move .05 cents against me.

                                                      They move the line for everybody but as soon as I bet the opposite side they move the line back to where it was before. Basically no matter what I want to bet they move the line .05 cents.

                                                      I have no problem with a book checking to see if their line is correct before allowing a wager but to move the line both ways on the same gams is flat out crooked.
                                                      Still not clear. Are they actually moving the line 5 cents for eveyone else based on the threat of you possibly making a wager in that direction? I.e., will some other user see his line change 5 cents suddenly as soon as you even initiate your wager? Or are they only moving the line after your bet at original line has been confirmed?

                                                      The two questions are:
                                                      When is this line moving -- before or after the first bet is accepted?
                                                      And is it moving for all customers at once or you seeing unique lines that other accounts do not?
                                                      Comment
                                                      • evo34
                                                        SBR MVP
                                                        • 11-09-08
                                                        • 1032

                                                        #28
                                                        Originally posted by Betislands
                                                        this is not a common practice most players that play with BI can confirm this.

                                                        "Not common" and "most." That certainly suggests the practice is used on some accounts. Would you care to elaborate?
                                                        Comment
                                                        • Betislands
                                                          SBR Wise Guy
                                                          • 03-17-11
                                                          • 547

                                                          #29
                                                          Hi Evo,

                                                          What I mean is that what Sharpcat is describing is not normal , we are pretty public book and a forum book when something goes wrong trust me you will be the first one to read about it , my point is that if this were happening to more accounts this would have been made public a long time ago.

                                                          I have always made it very clear my goal is not to become Pinny but a solid out for US players that want to play their own opinion , I think any USA facing book that offers big bonuses and perks has strong risk management we do not punish players for winning many here have won and in the high 5 figures and can still continue to play.

                                                          Cheers!

                                                          Jon
                                                          Comment
                                                          • evo34
                                                            SBR MVP
                                                            • 11-09-08
                                                            • 1032

                                                            #30
                                                            Thanks, but I think the question is pretty simple. Has your book ever and/or does it ever intend to: move lines on certain players before the bet has been confirmed? That is, rather than limit or boot the player, do you allow him to keep playing and pre-emptively move widely available numbers against him before accepting the bet, effectively dealing him a different line set that the rest of your customers?

                                                            I'm aware that this practice, if it exists at all, is not used widely. But if is exists at all (i.e., this is how you deal with big winners), this fact is worth knowing, as I don't think many people would want to play at a book that engages in this practice at all -- whether it's 5 accounts or 500 accounts.
                                                            Comment
                                                            • Rollins08
                                                              SBR MVP
                                                              • 04-20-07
                                                              • 1337

                                                              #31
                                                              Betislands is the best book plain and simple. In this day and age it's not easy to transfer money around. They're the best at doing it.
                                                              Comment
                                                              • evo34
                                                                SBR MVP
                                                                • 11-09-08
                                                                • 1032

                                                                #32
                                                                Still waiting for a reply from Betislands...
                                                                Comment
                                                                • LordVodka
                                                                  SBR Hall of Famer
                                                                  • 08-17-09
                                                                  • 5206

                                                                  #33
                                                                  What is the max baseball money line bet at betislands? I need to know before tomorrow afternoon.
                                                                  Comment
                                                                  • WPS2012
                                                                    SBR Rookie
                                                                    • 02-29-12
                                                                    • 49

                                                                    #34
                                                                    What does it mean if you try to wager a game but there is a limit notification that comes up? It says $200 limit for some bets restricting me of placing the bet, however when i check my account history, I havent even come close to the $200 limit for that particular game but still unable to wager on it. The message has popped up for several different NBA games that are scheduled tonight. Whats going on ? Anyone know?
                                                                    Comment
                                                                    • LordVodka
                                                                      SBR Hall of Famer
                                                                      • 08-17-09
                                                                      • 5206

                                                                      #35
                                                                      I logged in and everything has a $200 limit. Is this real?
                                                                      Comment
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