My BETPHOENIX ACCOUNT HAS BEEN BROKEN INTO

[Chi_archie]

scary stuff

[Hareeba!]

ALL of the people who have had this same experience at BP are victims of the same vandal/attacker/thief/whatever?

I know someone who's system was hacked somehow and they managed to get into his Neteller and Betfair accounts - transferred funds and placed a quantity of bets - mostly losing - locations were traced to Australia and Europe.

It did them no good, just caused loss and stress to the account holder.

People of the same mentality as those who create and spread malicious viruses.

[SBR Lou]

We are in the process of gathering facts regarding this dispute and piecing together exactly what happened and how. Conclusions shouldn't be jumped to one way or another.

[KGambler]

I spoke with a manager. They are still investigating the matter.

I can not log into my account now because I asked them to lock it. I never did cut and paste the pending bets, because I was kind of frantic at the time. I asked them to email me the pending wagers and the wagers placed Tuesday so I can look at them.

I think I am very lucky that:

a. I asked for my casino access to be locked after reading the other BP hack thread

b. the hacker only lost $183 on his Tuesday bets

c. I noticed the pending bets (placed early Wed morning) at around 7:00 PM. Most of the bets involved today's and tomorrow's NCAA tourney games (). There were a few NBA games mixed in, but I want to see if any of the games in question had even started at that point.

[KGambler]

We are in the process of gathering facts regarding this dispute and piecing together exactly what happened and how. Conclusions shouldn't be jumped to one way or another.

Thanks again for looking into this.

[blix177]

A rather ignorant post. A player is talking to BP chat while his account is being drained at the casino. Hitting on 18 at Blackjack?

The recent case is a bunch of pending bets wiping out his remaining balance. The bets are pending when he calls BP.

You say its a "big' possibility--"B. Player does this to steal book money."

Would I be out of line to call you an idiot?

I would say it would be out of line. A player balance is wiped out with pending bets...
Say if I call a friend in China, and give him my login and password. Have him help me place a bunch of wagers with some large parlays. If it hits, I win big. If it lose, I can say my account is hack, do an ip trace, and it comes from China. Tell the book some chinese hacker got in and those are erronous bets. Comes out to be win-win for the player.

Am I saying is this the case here... No. I am saying it is possible.

If your looking at it in terms of who gains and lost, the player gain, and the book loses.

As for the book it is obvious. They can drain the player account by making him bet more than he otherwise would.

[blix177]

I guess BP can use a high grade encryption, like a RC4 128bit one. Wonder how much something like that would cost. I mean it is only software.

[KGambler]

I would say it would be out of line. A player balance is wiped out with pending bets...
Say if I call a friend in China, and give him my login and password. Have him help me place a bunch of wagers with some large parlays. If it hits, I win big. If it lose, I can say my account is hack, do an ip trace, and it comes from China. Tell the book some chinese hacker got in and those are erronous bets. Comes out to be win-win for the player.

Am I saying is this the case here... No. I am saying it is possible.

How could you think it was possible? I told them about the wagers while they were still pending. IF there were NBA games with 7:00 PM starting times mixed into the parlays, then it is possible that some of the games were just starting as I contacted them. Someone pulling the scam you mentioned would wait until AFTER losing at least one game.

Also, the chance of someone getting paid in such a circumstance (waiting until after the games are decided) is so small that such a scheme would not only be scummy, but also -EV.

Your A and B scenarios are actually the LEAST likely scenarios. This doesn't look like someone trying to turn a profit, but someone trying to screw over BetPhoenix and random BP clients.

[blix177]

You only wrote, Many crazy parlays calling them now. I don't have the info on, what was place, when you call in, status of the games when you call in. But heck if I was a cheater (not saying your one or not one) I would try to pull something like this off.

[HeeeHAWWWW]

where do you currently see this??

Seems they've fixed it on the main site, the skins are still doing it though.

[nenad]

looks like another inside job

[tltaylor89]

Its crazy but it has happened before

[Toit]

I think I am very lucky that:

a. I asked for my casino access to be locked after reading the other BP hack thread

Do you have to give them your password if you want the casino disabled?

[tltaylor89]

Do you have to give them your password if you want the casino disabled?

LOL you have to give them that for everything same thing at every book you post up with

[Toit]

LOL you have to give them that for everything same thing at every book you post up with

Not with European bookies.

[KGambler]

Do you have to give them your password if you want the casino disabled?

I did it via live chat and if I remember correctly, I did NOT have to give my password to disable the casino.

[KGambler]

They still have not emailed me the pending bets, or Tuesday's bets.

[tltaylor89]

I did it via live chat and if I remember correctly, I did NOT have to give my password to disable the casino.

You give them your password for everything their KGambler you might want to disable the virtual one but if someone fools around in the live one they could make some money.I still think its rigged no matter I will take another hunk out of them with KState -5

[BET THE HOOK]

Not looking good my friend. I loved this book for a while but its gotten bad around there lately.

[tltaylor89]

Not looking good my friend. I loved this book for a while but its gotten bad around there lately.

Got my ** pAyout in 5 hours

[KGambler]

They still won't tell me anything. Either they don't know how to check which IP addresses have logged in, or they are stonewalling.

They also have still not sent me the pending wagers I saw.

They seem very, very busy over there. When this happened to me I stupidly thought that this would be very easily sorted out. Now I am really starting to worry.

[mtneer1212]

Well, I'm sure it is busy with March madness, but still......... something should get sorted out soon.

[tltaylor89]

They still won't tell me anything. Either they don't know how to check which IP addresses have logged in, or they are stonewalling.

They also have still not sent me the pending wagers I saw.

They seem very, very busy over there. When this happened to me I stupidly thought that this would be very easily sorted out. Now I am really starting to worry.

Hope you get this sorted out man got my Moneygram in 8 hours

[potless]

hopeless book from day one

[Chuck Sims]

Inexcuseable. And this book is rated B+? Let me guess, they have a banner flying high here.

[michael777]

shit book chuck

[Chuck Sims]

Bet Phoenix

shit book chuck

[tltaylor89]

Book will be shoveling money out on April 5th

[cap10]

ive been complaing here for years about the crap security in most caribbean books relative to eurobooks;; eurobooks had a profile page 10 yrs ago where u could change the pw and the staff did NOT know this pw;; but nobody at sbr seems to care about the caribooks taking the un-pw over the phone without extra protection;; all i can say is keep the balance low and change the pw often;;

[Santo]

The old phoenix software displaying the login was eerily reminiscent of a book called eWinner, who may have been my first foray into the offshore world with a free account (I think they had ewinner girl writing blogs or something). They went belly-up, but did pay me.

[thezbar]

Wow. I won't be funding bp anytime soon. I hope this situation is resolved in a timely manner.

[JohnnyC]

You're a real straight shooter chuck, look at wsex now!

[KGambler]

They are telling me that all of the bets were placed from a computer logged in from my IP address (LIES) and so all of the bets must stand. In other words, they are straight stealing my money.

I asked why the pending parlays I saw could not be cancelled, and I was told that accepted bets can not be cancelled!

I will post the hacker's plays so that you can see they had ample time to cancel many of these bets.

[jgray]

They are telling me that all of the bets were placed from a computer logged in from my IP address (LIES) and so all of the bets must stand. In other words, they are straight stealing my money. I asked why the pending parlays I saw could not be cancelled, and I was told that accepted bets can not be cancelled! I will post the hacker's plays so that you can see they had ample time to cancel many of these bets.

Has SBR weighed in on this yet?

[KGambler]

There were a bunch of plays placed Tuesday (the day before I logged in and noticed I had been hacked) that were also graded Tuesday. The hacker only lost about $185 with these bets. If anyone wants to see them, I will post them.

I am going to cut and paste all of the plays graded Wednesday (the night I reported the hack) or later. They are not posted in the order they were placed, but the order they were graded.


1.

Wager Type:
Parlay (4 team)
Wager Status:
Loss
Risk / To Win Amount:
500.00 / 5,574.35 (USD) Accepted 3/24/2010 4:13 AM - EST
Lost:
500.00
　　　　Item #1
　Wager Type:
Spread
Outcome:
Win
Sport / Period:
NCAA Basketball / Game
Selection:

Rhode Island 3/24/2010 7:00:01 PM - (EST)
+6½ -110
　* Event Notes:
　NCAA Basketball - NIT Tournament - QuarterFinals - Bottom team is home
　　Item #2
　Wager Type:
Total
Outcome:
Win
Sport / Period:
NCAA Basketball / Game
Selection:

Rhode Island /Virginia Tech 3/24/2010 7:00:01 PM - (EST)
Over 143 -110
　* Event Notes:
　NCAA Basketball - NIT Tournament - QuarterFinals - Bottom team is home
　　Item #3
　Wager Type:
Spread
Outcome:
Loss
Sport / Period:
NCAA Basketball / Game
Selection:

Illinois 3/24/2010 9:00:01 PM - (EST)
-3½ -110
　* Event Notes:
　NCAA Basketball - NIT Tournament - QuarterFinals - Bottom team is home
　　Item #4
　Wager Type:
Total
Outcome:
Loss
Sport / Period:
NCAA Basketball / Game
Selection:

Illinois /Dayton 3/24/2010 9:00:01 PM - (EST)
Under 131 -110


One of the games had started a couple of minutes before I reported the hack, but it was a winner for both bets (side and total). The other game started a full two hours later.

2.

Wager Type:
Parlay (5 team)
Wager Status:
Loss
Risk / To Win Amount:
500.00 / 11,215.29 (USD) Accepted 3/24/2010 4:15 AM - EST
Lost:
500.00
　　　　Item #1
　Wager Type:
Spread
Outcome:
Win
Sport / Period:
NBA Basketball / Game
Selection:

Charlotte Bobcats 3/24/2010 7:05:01 PM - (EST)
-10 -110
　* Event Notes:
　NBA Basketball
　　Item #2
　Wager Type:
Spread
Outcome:
Loss
Sport / Period:
NBA Basketball / Game
Selection:

Toronto Raptors 3/24/2010 7:05:01 PM - (EST)
+3 -101
　* Event Notes:
　NBA Basketball
　　Item #3
　Wager Type:
Total
Outcome:
Loss
Sport / Period:
NBA Basketball / Game
Selection:

Charlotte Bobcats/Minnesota Timberwolves 3/24/2010 7:05:01 PM - (EST)
Under 196½ -110
　* Event Notes:
　NBA Basketball
　　Item #4
　Wager Type:
Total
Outcome:
Win
Sport / Period:
NBA Basketball / Game
Selection:

Denver Nuggets/Boston Celtics 3/24/2010 7:05:01 PM - (EST)
Over 206 -110
　* Event Notes:
　NBA Basketball
　　Item #5
　Wager Type:
Spread
Outcome:
Loss
Sport / Period:
NBA Basketball / Game
Selection:

Orlando Magic 3/24/2010 7:05:01 PM - (EST)
+1 -112


A lot of these NBA games started at 7:05 PM, which is a couple of minutes after I first reported the hack. I don't bet NBA games. I have not placed a single bet on NBA all year, and I have accounts at about 8 different books and basically place bets every day.

3.

Wager Type:
Parlay (4 team)
Wager Status:
Loss
Risk / To Win Amount:
500.00 / 5,654.83 (USD) Accepted 3/24/2010 4:16 AM - EST
Lost:
500.00
　　　　Item #1
　Wager Type:
Spread
Outcome:
Loss
Sport / Period:
NBA Basketball / Game
Selection:

Washington Wizards 3/24/2010 7:05:01 PM - (EST)
+7 -107
　* Event Notes:
　NBA Basketball
　　Item #2
　Wager Type:
Total
Outcome:
Loss
Sport / Period:
NBA Basketball / Game
Selection:

Sacramento Kings/New Jersey Nets 3/24/2010 7:35:01 PM - (EST)
Over 196 -110
　* Event Notes:
　NBA Basketball
　　Item #3
　Wager Type:
Spread
Outcome:
Loss
Sport / Period:
NBA Basketball / Game
Selection:

Houston Rockets 3/24/2010 8:05:01 PM - (EST)
+7 -110
　* Event Notes:
　NBA Basketball
　　Item #4
　Wager Type:
Spread
Outcome:
Win
Sport / Period:
NBA Basketball / Game
Selection:

New Jersey Nets 3/24/2010 7:35:01 PM - (EST)
+1½ -110