Stake.com Suspended My Account and Requested Extreme KYC

[Kivo35]

Any update on this?

I also received an email yesterday saying that my account was temporary banned. After emailing them they sent another email requesting extreme KYC documents...

To proceed with the review for lifting these restrictions, we kindly ask you to complete all verification steps up to Level 4 by submitting the following:

• Level 2: A clear selfie holding your identification document (front and back) together with a piece of paper with your username and today's date written on it.
• Level 3: Utility bills and proof of payment for the last three months.
• Level 4: Payslips and a bank statement for the last three months. Please ensure the salary figures on the payslips match the transactions in the bank statement.

I don't do surebet, or fish for false odds. It was all good when I was losing, after 3 green consecutive days the balance goes to positive and suddenly I am being asked for this...

[Brooklyn Dick]

Any update on this?

I also received an email yesterday saying that my account was temporary banned. After emailing them they sent another email requesting extreme KYC documents...

To proceed with the review for lifting these restrictions, we kindly ask you to complete all verification steps up to Level 4 by submitting the following:

• Level 2: A clear selfie holding your identification document (front and back) together with a piece of paper with your username and today's date written on it.
• Level 3: Utility bills and proof of payment for the last three months.
• Level 4: Payslips and a bank statement for the last three months. Please ensure the salary figures on the payslips match the transactions in the bank statement.

I don't do surebet, or fish for false odds. It was all good when I was losing, after 3 green consecutive days the balance goes to positive and suddenly I am being asked for this...

This place is straight garbage. Should be on the "Never Use" list..........

[Kivo35]

I also received an email yesterday saying that my account was temporary banned. After emailing them they sent another email requesting extreme KYC documents...

This is how I replied to them, let's see how it goes. I will keep this thread updated

Thank you for your response regarding the temporary suspension of my account.

While reviewing similar cases online, I noticed a significant number of public reports involving Stake users facing prolonged account suspensions due to what appeared to be unclear or inappropriate documentation requests. In several of these cases, users who were self-employed or shop owners were repeatedly asked to provide payslips, which were not applicable to their employment status. Even after submitting all available and relevant documentation, many reported receiving the same automated responses, with no clear resolution.

To avoid a similar situation and to ensure that this process proceeds efficiently and fairly, I sought legal advice on how best to proceed. Based on that advice, I am fully prepared to commit to complete compliance, provided that the scope and basis of this review are clearly defined.

Accordingly, before submitting further documentation, I respectfully request that you provide the following in writing:

1. The specific reason(s) or activity that led to the determination that my account may have breached your Terms of Service.
2. The exact KYC documentation or information required from my side to complete the review, taking into account my employment and income structure.
3. The expected timeline for the review once the requested documents are submitted.
4. Confirmation of any restrictions or required actions during this period beyond the current pause on deposits and withdrawals.

Clear guidance on the above points will allow me to cooperate fully and avoid unnecessary delays or submission of irrelevant documents.

I look forward to your detailed response and a constructive resolution of this matter.

Kind regards,

[SportsBettor5]

This is how I replied to them, let's see how it goes.

Well done!

[Kivo35]

This place is straight garbage. Should be on the "Never Use" list..........

They will be on mine if they won't fix the "problem" for sure

[Brooklyn Dick]

This is how I replied to them, let's see how it goes. I will keep this thread updated

Thank you for your response regarding the temporary suspension of my account.

While reviewing similar cases online, I noticed a significant number of public reports involving Stake users facing prolonged account suspensions due to what appeared to be unclear or inappropriate documentation requests. In several of these cases, users who were self-employed or shop owners were repeatedly asked to provide payslips, which were not applicable to their employment status. Even after submitting all available and relevant documentation, many reported receiving the same automated responses, with no clear resolution.

To avoid a similar situation and to ensure that this process proceeds efficiently and fairly, I sought legal advice on how best to proceed. Based on that advice, I am fully prepared to commit to complete compliance, provided that the scope and basis of this review are clearly defined.

Accordingly, before submitting further documentation, I respectfully request that you provide the following in writing:

1. The specific reason(s) or activity that led to the determination that my account may have breached your Terms of Service.
2. The exact KYC documentation or information required from my side to complete the review, taking into account my employment and income structure.
3. The expected timeline for the review once the requested documents are submitted.
4. Confirmation of any restrictions or required actions during this period beyond the current pause on deposits and withdrawals.

Clear guidance on the above points will allow me to cooperate fully and avoid unnecessary delays or submission of irrelevant documents.

I look forward to your detailed response and a constructive resolution of this matter.

Kind regards,

Unfortunately you will die from old age before you get a coherent response from these thieves. But it was a good idea. ...........

[Angie100m]

Unfortunately you will die from old age before you get a coherent response from these thieves. But it was a good idea. ...........

The message has already been deleted from their Inbox. You should call them to get a confirmation it's been received - otherwise you're waiting in vain IMHO