Stake.com Suspended My Account and Requested Extreme KYC

[SportsBettor5]

But let’s be honest — the situation speaks for itself. The real cause of this hypocrisy is Stake’s willingness to accept deposits so freely and recklessly in the first place. If you’re going to demand extreme proof of income later, you shouldn’t let anyone deposit without similar checks upfront.

There was a time in the industry not very long ago in which your situation was unheard of. Ask yourself why that is. What changed? It's not the level of virtuousness of sportsbook operators.

Optional: the TS still has made a good point that I haven't seen you address. Why don't operators KYC at time of deposit?

[Brooklyn Dick]

Optional: the TS still has made a good point that I haven't seen you address. Why don't operators KYC at time of deposit?

I can answer that one. They NEVER refuse any deposit made. They would take a Hot Stove. The KYC comes in only when you want your money. If you lose and deposit more, no problem. No coincidence, just thievery. And yes Optional these books that do this are all thieves.

[SportsBettor5]

I can answer that one. They NEVER refuse any deposit made. They would take a Hot Stove. The KYC comes in only when you want your money. If you lose and deposit more, no problem. No coincidence, just thievery. And yes Optional these books that do this are all thieves.

Wrong answer imo. Correct answer imo: it's easier to KYC only at withdrawal and the regulators are ok with it, so let's do it that way to save time/effort.

Without the regulators, there is no SoW at Stake.com. Focus on this.

[Brooklyn Dick]

Wrong answer imo. Correct answer imo: it's easier to KYC only at withdrawal and the regulators are ok with it, so let's do it that way to save time/effort.

Without the regulators, there is no SoW at Stake.com. Focus on this.

You claim to be a 10 Dime player and you tell this crap. Hard enough to win playing sports, but when you have to go through your life savings to collect, but no problem giving it to these thieves I doubt anything that comes from you. You just made my "Pay No Mind" list, CONGRATULATIONS........

[SportsBettor5]

You claim to be a 10 Dime player and you tell this crap. Hard enough to win playing sports, but when you have to go through your life savings to collect, but no problem giving it to these thieves I doubt anything that comes from you. You just made my "Pay No Mind" list, CONGRATULATIONS........

Unbelievable that you still don't get it.

[Optional]

Optional: the TS still has made a good point that I haven't seen you address. Why don't operators KYC at time of deposit?

I thought I had covered that.

Books in jurisdictions where they are required to KYC at signup usually use a third party ID verification service that uses public records to verify the info you gave the sportsbook to satisfy the ID part of KYC. Even if you fail that, they will mostly leave it until you have produced enough action or want to be paid before they do full KYC.

With ID verification being only part of the requirements they see it as justified to leave KYC until there is a good reason to ream you for private information.

I'm speaking of bookmakers who act in good faith here obviously.

At bookmakers trying to act as proper businesses, like most US state licensed operators, there really is no culture of trying to use KYC to steal money or get back at winners.

As innocent as the OP may sound, and as unreasonable Stake sound over 600 bucks, there probably is some "good" reason they are going this far with him.

[15cnbrk12345]

I thought I had covered that.

Books in jurisdictions where they are required to KYC at signup usually use a third party ID verification service that uses public records to verify the info you gave the sportsbook to satisfy the ID part of KYC. Even if you fail that, they will mostly leave it until you have produced enough action or want to be paid before they do full KYC.

With ID verification being only part of the requirements they see it as justified to leave KYC until there is a good reason to ream you for private information.

I'm speaking of bookmakers who act in good faith here obviously.

At bookmakers trying to act as proper businesses, like most US state licensed operators, there really is no culture of trying to use KYC to steal money or get back at winners.

As innocent as the OP may sound, and as unreasonable Stake sound over 600 bucks, there probably is some "good" reason they are going this far with him.

That last part honestly stings a bit. “There probably is some good reason they are going this far with him” — what good reason could there possibly be?

It kind of puts me under suspicion, and that’s frustrating. Of course, we’re all anonymous here, but as the person actually going through this, I can say there’s absolutely nothing shady about my case. I’ve never used bonuses, never tried to exploit promotions, and I only bet on player props — that’s it.

Two weeks of back-and-forth over documents for a $600 withdrawal is exhausting enough, but seeing comments implying there must be something behind it makes it even worse. Sometimes it’s just bureaucracy and inconsistency, not some hidden wrongdoing.

[Optional]

That last part honestly stings a bit. “There probably is some good reason they are going this far with him” — what good reason could there possibly be?

It kind of puts me under suspicion, and that’s frustrating. Of course, we’re all anonymous here, but as the person actually going through this, I can say there’s absolutely nothing shady about my case. I’ve never used bonuses, never tried to exploit promotions, and I only bet on player props — that’s it.

Two weeks of back-and-forth over documents for a $600 withdrawal is exhausting enough, but seeing comments implying there must be something behind it makes it even worse. Sometimes it’s just bureaucracy and inconsistency, not some hidden wrongdoing.

"good" was in inverted commas to try and imply it was valid, not to suggest you did wrong. Not that you can expect anyone here to know that or not.

One possible "good" reason could be your crypto deposit being traced to a source that set off a red flag that is not even known to you.

[15cnbrk12345]

Quick update:

I just received yet another email from Stake, and this time my submission was rejected because they now want business ownership documents, establishment certificates, notarized papers, signatures, seals, etc. The strange thing is that I’ve already clearly stated I’m not a business owner, yet they still sent me a template response that doesn’t match my situation at all.

At this point it really feels like they’re just pushing things further and further for no meaningful reason. Every time I provide exactly what they ask for, the requirements suddenly change or become even more extreme. I’ve done everything in good faith, but this process has become incredibly exhausting.

I’ll try once more just to see if anything changes, but honestly, if they keep stretching this out, I’ll probably just step back from this whole verification marathon. There’s only so much time and energy a person can waste on a simple $600 withdrawal.

[Brooklyn Dick]

Quick update:

I just received yet another email from Stake, and this time my submission was rejected because they now want business ownership documents, establishment certificates, notarized papers, signatures, seals, etc. The strange thing is that I’ve already clearly stated I’m not a business owner, yet they still sent me a template response that doesn’t match my situation at all.

At this point it really feels like they’re just pushing things further and further for no meaningful reason. Every time I provide exactly what they ask for, the requirements suddenly change or become even more extreme. I’ve done everything in good faith, but this process has become incredibly exhausting.

I’ll try once more just to see if anything changes, but honestly, if they keep stretching this out, I’ll probably just step back from this whole verification marathon. There’s only so much time and energy a person can waste on a simple $600 withdrawal.

They clearly will NOT PAY you one dime. All the "help" on this forum by clueless posters will not undo the fact that Stake is nothing but a bunch of thieves. Asking for things no one can possible get and when you do get them they want more. And Optional who is a good man and helps a lot of people here needs to wake up and concede.........

[Alfie White]

Hello team, can see we are still in the same thread glazing obvious fraudster that did something wrong? We do the same once his dog makes an account?

Wake up, he is not disclosing the full story, not a single operator would push this far for measly $600. OP did something wrong and since Curacao tightened the regulations, they need to follow up on that. We can't have a clear picture what happened and OP is cherry picking information to share here. When I asked him how much he deposited, he scoured away from the answer. He is not ready to share the full story = fraudster.

Everyone needs to be aware, people like OP make everything worse for the rest of us. Keep that in mind.

[Optional]

Hello team, can see we are still in the same thread glazing obvious fraudster that did something wrong? We do the same once his dog makes an account?

Wake up, he is not disclosing the full story, not a single operator would push this far for measly $600. OP did something wrong and since Curacao tightened the regulations, they need to follow up on that. We can't have a clear picture what happened and OP is cherry picking information to share here. When I asked him how much he deposited, he scoured away from the answer. He is not ready to share the full story = fraudster.

Everyone needs to be aware, people like OP make everything worse for the rest of us. Keep that in mind.

If it was "obvious" I doubt Stake would be wasting so much back and forth time and asking for so many docs. Once they IDed him properly he would just be booted if it was obvious.

Like I said though, they also would not bother with all this without some reason they see as valid as well. It's not needed to simply "stall" a 600 buck payout as was being suggested.

[Optional]

They clearly will NOT PAY you one dime. All the "help" on this forum by clueless posters will not undo the fact that Stake is nothing but a bunch of thieves. Asking for things no one can possible get and when you do get them they want more. And Optional who is a good man and helps a lot of people here needs to wake up and concede.........

Concede what? You gaslight that I am backing up Stake. I am backing up the SBR user as much as I can as well as trying to be a voice of reason about what the book might be up to as well.


I don't think you understand who/what Stake is.

They are a group that refuse to accept mainstream license jurisdiction controls but try to operate legally as well.

They probably have multiple million customers, so the volume of complaints we see is low for the userbase.

Personally I find their business style open to question, but they are not out there scamming customers as a profit center.


I am not generally impressed by books sponsoring sport teams but these guys have an F1 team. F1 operates in many countries and opens them up to scrutiny by many different legal systems. I don't think they would survive as long as they have as a representative team if they were known or obvious criminals.

[Alfie White]

If it was "obvious" I doubt Stake would be wasting so much back and forth time and asking for so many docs. Once they IDed him properly he would just be booted if it was obvious.

Like I said though, they also would not bother with all this without some reason they see as valid as well. It's not needed to simply "stall" a 600 buck payout as was being suggested.

They are going after his claims, why on Earth would they go for ownership document or whatever the f he said, unless he hinted something like that. I would imagine that they cannot pull that out of their arses unless OP said something.

Truly, I appreciate you "backing" him up and trying to make a sense out of this, but I can smell BS from a mile away. OP is not sharing the full story and is in the wrong here. Whichever the operator was in the Topic subject.

[Brooklyn Dick]

They are going after his claims, why on Earth would they go for ownership document or whatever the f he said, unless he hinted something like that. I would imagine that they cannot pull that out of their arses unless OP said something.

Truly, I appreciate you "backing" him up and trying to make a sense out of this, but I can smell BS from a mile away. OP is not sharing the full story and is in the wrong here. Whichever the operator was in the Topic subject.

OK Dick Tracy, what book do you shill for. You have zero evidence and a big imagination.

[Optional]

They are going after his claims, why on Earth would they go for ownership document or whatever the f he said, unless he hinted something like that. I would imagine that they cannot pull that out of their arses unless OP said something.

Truly, I appreciate you "backing" him up and trying to make a sense out of this, but I can smell BS from a mile away. OP is not sharing the full story and is in the wrong here. Whichever the operator was in the Topic subject.

I have PMed OP asking to see the Stake emails. I'd normally wait until a KYC decision is made, as most books just wont discuss accounts mid investigation, but this does sound like someone going too far in there if the last update is accurate.

[15cnbrk12345]

I have PMed OP asking to see the Stake emails. I'd normally wait until a KYC decision is made, as most books just wont discuss accounts mid investigation, but this does sound like someone going too far in there if the last update is accurate.

Just saw your PM, Optional — I’ll forward every single email I’ve received from Stake shortly. No summaries, no selective screenshots, no omissions. You’ll get the full thread exactly as it is, so you can judge the situation yourself.

I can also send the entire back-and-forth in one compiled PDF if that’s easier. I have absolutely nothing to hide, and I’m more than happy to be fully transparent with the only person here actually trying to look at this objectively.

As for the other comments being thrown around — I’m not going to engage with someone whose approach is to call people fraudsters without a shred of evidence. I prefer to deal with people who actually read what’s written instead of filling in blanks with their imagination.

Anyway, I’ll send you everything in a few minutes. Thanks again for taking the time to look into it.

[15cnbrk12345]

Small Update Regarding Stake KYC Process

In all previous emails I clearly explained my situation: I am not employed anywhere, nor do I own a business. My funds come entirely from investments, dividends, and personal savings.

Despite stating this multiple times in writing, the KYC process has gone in circles:

• First, Stake asked me for employment details and salary slips.
• When I told them I am not employed, they asked for proof of investments/dividends/savings.
• I provided all of these documents in full and in an official format.
• Even after that, they requested business ownership documents (signed, stamped, and notarized).
• Now, again, they are asking for employment information, followed by another request for investment/savings proof — the exact same loop.

So they keep repeatedly asking for the same type of documents, even after I already sent everything multiple times.

As I mentioned earlier, I also requested wet-signed documents from my investment institution, delivered to my home address, and I will send those as well. I am providing everything they ask for, even beyond what normally would be required.

I have forwarded all email correspondence to Optional, who kindly offered to review the situation. I appreciate his support throughout this process.

At this point, I’ve done absolutely everything from my side. The decision is entirely up to Stake now. Hopefully this unnecessarily complicated process comes to an end soon.

[Brooklyn Dick]

Quote: At this point, I’ve done absolutely everything from my side. The decision is entirely up to Stake now. Hopefully this unnecessarily complicated process comes to an end soon.

[15cnbrk12345]

Quick update regarding my verification process.

Since my last message, I still haven’t received any update from Stake after submitting all Level 4 documents five days ago.

As previously explained:

• I am not employed anywhere
• I do not own a business
• My funds come from long-term investments, dividends, and personal savings
• And yes — my “savings” comfortably cover the massive sum of $600, which is the total amount I deposited on Stake (just mentioning this before someone asks again)

Despite stating this in every email, the KYC requests keep looping:

1. They ask for employment/salary documents → I explain I’m not employed.
2. They ask for investment/savings documents → I provide all of them.
3. They ask again for employment docs → I repeat myself.
4. Then they ask again for investment docs → I send them again.

The process goes in circles with no progression.

Optional kindly offered to help review the case, and I’ve shared all correspondence with him. I appreciate his support.

At this point, I’ve provided everything they asked for — even extra, including wet-signed investment documents being delivered to my address.

Now I’m just waiting. Hopefully this unnecessarily long process moves forward soon.

I’ll update again once Stake responds.

[SportsBettor5]

Optional Are we still sticking up for Stake here?

[spiromoney23]

I bet they wouldn't have an issue if you deposited, and lost at sportsbetting (since you lost it to THEM, it's ok)
But they would have an issue if you deposited same amount, and lost it quickly at poker, especially in a H2H situation. The account that won all (most) of the money from you, would be under scrutiny. Since you could be laundering this money.

Right?

[SportsBettor5]

I bet they wouldn't have an issue if you deposited, and lost at sportsbetting (since you lost it to THEM, it's ok)
But they would have an issue if you deposited same amount, and lost it quickly at poker, especially in a H2H situation. The account that won all (most) of the money from you, would be under scrutiny. Since you could be laundering this money.

Right?

Good question

[15cnbrk12345]

I bet they wouldn't have an issue if you deposited, and lost at sportsbetting (since you lost it to THEM, it's ok)
But they would have an issue if you deposited same amount, and lost it quickly at poker, especially in a H2H situation. The account that won all (most) of the money from you, would be under scrutiny. Since you could be laundering this money.

Right?

Absolutely, what you’re saying makes perfect sense — I completely understand why that kind of scenario would trigger extra scrutiny. And honestly, I’d support any platform doing deeper checks in cases where funds are rapidly transferred between two players in a H2H environment.

However, in my case, there was no poker activity at all. I don’t play poker, and I didn’t even check whether poker was available on the site. All of my action was strictly sports-related, with no player-to-player money movement involved.

So while the general AML logic is valid, it doesn’t really apply to my situation. That’s why the level of additional documentation they’re asking from me still feels excessive and unclear.

[15cnbrk12345]

Small update — mainly so the thread has a complete record of what’s happened so far.

At this point, I’ve officially run out of documents to provide.
Everything Stake asked for, I submitted — multiple times, in multiple formats, including wet-signed investment statements sent physically to my home address.

Despite this, the response I received today was yet another rejection with a new reason each time. I don’t have any additional documents left to give them. I’ve exhausted every possible option.

So realistically, Stake may not reply again, or they may keep repeating the same requests. I’ve accepted that the situation is now completely in their hands. There is nothing more I can do from my side.

I’m not here to complain endlessly or flood the thread.
I just want to leave a clear and honest update for anyone following the case — especially for users who might face something similar in the future.

Optional has been incredibly helpful throughout this whole process, and I truly appreciate that. I’ve sent him all emails and documents already. Beyond that, the outcome depends entirely on Stake now.

If they eventually respond or resolve it, I’ll update the thread — otherwise, this may well be the end of the road for my case.

Thanks to those who showed empathy. This has been far more draining than the $600 itself.

[15cnbrk12345]

Rejected again.

This time the reason given is that I must upload a bank statement together with the investment documents so they can match the figures.

I have already sent a message to Optional, but so far I haven’t received a reply. So that's it i guess.

[Brooklyn Dick]

Rejected again.

This time the reason given is that I must upload a bank statement together with the investment documents so they can match the figures.

I have already sent a message to Optional, but so far I haven’t received a reply. So that's it i guess.

All the KYC "Keep Your Cash" cheerleaders need to read this thread from start to finish. Maybe they will wake up? But I doubt it.............

[MalikHusam]

Have you contacted your Senator?

What a shitshow

[15cnbrk12345]

Who is my Senator ? I left 600$ to them.. nothing to do anymore.

[15cnbrk12345]

@Optional
As of now, I’ve submitted every document I possibly can and there is nothing left I can provide from my side. The requests have gone in circles and I’m still stuck without a resolution.
If it’s possible for you to step in and question Stake as you previously mentioned, I would truly appreciate your help. Thank you in advance.