I logged into my Bookmaker account yesterday morning, and I could not see my betpoints any more. I asked an online rep, and they told me I had been banned from betpoints at management's discretion.
I called in and spoke to a supervisor, and he said that I was banned from betpoints because I had won over $20k, so I was not a recreational player. I shouldn't need any more help from them through the betpoints.
Sounds to me like they are being bad sports. I win too much, so they take away my loyalty rewards? Is that supposed to make me more loyal? If this is the case, how can someone get to diamond level (I was platinum)? Are you telling me that all the diamond level players have lost their shirts betting?
I called in and spoke to a supervisor, and he said that I was banned from betpoints because I had won over $20k, so I was not a recreational player. I shouldn't need any more help from them through the betpoints.
Sounds to me like they are being bad sports. I win too much, so they take away my loyalty rewards? Is that supposed to make me more loyal? If this is the case, how can someone get to diamond level (I was platinum)? Are you telling me that all the diamond level players have lost their shirts betting?