Youwager doesn't want to pay me my full winnings

[ace7550]

I wish I could report something better than what I already did but I didn't get paid a penny yet, not even the $200 something they lowered my account to. All I have now is my account locked back even after I sent my selfie and docs to them, as well as talk to them on the phone.

Has SBR reached out to them?

[KrisBryant17]

I just looked and I still have 10k bitcoin payout limits

[pimike]

IMO betus is significantly better than skybook and skybook is graded a B. They've been fair and generous with me for years and they have reasonably good CS. Just my experience.

They continue to call me. The rep does seem honest and willing to be flexible with my request. However I played there back in the 90’s when the were little NASA. Remember BOL was big NASA. Lol

Just never had luck. Plus the bad press.

Question? If I fund them will they hold past non complete rollovers from the past? Or does a new deposit start over?

Also They are throwing in a casino bonus as well. Does that affect the sports book bonuse?

You wager it doesn’t.

Thanks ACE!

[ace7550]

They continue to call me. The rep does seem honest and willing to be flexible with my request. However I played there back in the 90’s when the were little NASA. Remember BOL was big NASA. Lol

Just never had luck. Plus the bad press.

Question? If I fund them will they hold past non complete rollovers from the past? Or does a new deposit start over?

Also They are throwing in a casino bonus as well. Does that affect the sports book bonuse?

You wager it doesn’t.

Thanks ACE!

The rollover has always started over for me. I would still clarify that with them though. I've never taken a casino bonus from them. I remember a thread where someone said that if you play even one slot they will turn your sportsbook RO into the much larger casino RO. I would be wary of the casino bonus.
I was still in highschool in the 90's

[DontTailMe]

They continue to call me. The rep does seem honest and willing to be flexible with my request. However I played there back in the 90’s when the were little NASA. Remember BOL was big NASA. Lol

Just never had luck. Plus the bad press.

Question? If I fund them will they hold past non complete rollovers from the past? Or does a new deposit start over?

Also They are throwing in a casino bonus as well. Does that affect the sports book bonuse?

You wager it doesn’t.

Thanks ACE!

I would just ask them. Even if the rollover doesn't automatically reset at $0, I have a hard time believing they're going to turn your money away during a pandemic.

[Quarius]

A little update, I emailed them to ask them why they closed my account again with my money in it after I sent everything they asked me to do(Even though on the phone they said I'm free to play with them without any bonuses-Which they lied about). They did say I can call them but have to request my full balance, I asked them to tell me my balance-which took a few emails to get them to tell me it was $240, I did get a nice laugh that they think I'm going to settle for $240. So basically they are just outright stealing most of my balance with no chance of ever winning, my original deposit was about $1000 to begin with and am screwed for over $2000 because of a rule that isn't posted anywhere on the website and because of some person at Betpop that said it was fine to play at both books with bonuses.
Do you think SBR will be able to do anything about this?

[pimike]

A little update, I emailed them to ask them why they closed my account again with my money in it after I sent everything they asked me to do(Even though on the phone they said I'm free to play with them without any bonuses-Which they lied about). They did say I can call them but have to request my full balance, I asked them to tell me my balance-which took a few emails to get them to tell me it was $240, I did get a nice laugh that they think I'm going to settle for $240. So basically they are just outright stealing most of my balance with no chance of ever winning, my original deposit was about $1000 to begin with and am screwed for over $2000 because of a rule that isn't posted anywhere on the website and because of some person at Betpop that said it was fine to play at both books with bonuses.
Do you think SBR will be able to do anything about this?

Yes

As long as their not going broke.

[pimike]

The rollover has always started over for me. I would still clarify that with them though. I've never taken a casino bonus from them. I remember a thread where someone said that if you play even one slot they will turn your sportsbook RO into the much larger casino RO. I would be wary of the casino bonus.
I was still in highschool in the 90's

Lol

I would go to a pay phone to call in bets. Lol

Do you know what that is??

[ace7550]

Lol

I would go to a pay phone to call in bets. Lol

Do you know what that is??

I do, but I pointed a payphone out to my kid the other day and asked him what it was. His answer, "Is it an old kind of phone?"

[DontTailMe]

A little update, I emailed them to ask them why they closed my account again with my money in it after I sent everything they asked me to do(Even though on the phone they said I'm free to play with them without any bonuses-Which they lied about). They did say I can call them but have to request my full balance, I asked them to tell me my balance-which took a few emails to get them to tell me it was $240, I did get a nice laugh that they think I'm going to settle for $240. So basically they are just outright stealing most of my balance with no chance of ever winning, my original deposit was about $1000 to begin with and am screwed for over $2000 because of a rule that isn't posted anywhere on the website and because of some person at Betpop that said it was fine to play at both books with bonuses.
Do you think SBR will be able to do anything about this?

If you're story is legit, the book is in the wrong here, and it's very concerning they would take this approach. Have you submitted your complaint to SBR yet?

I'm anxiously watching this one.

[pimike]

I do, but I pointed a payphone out to my kid the other day and asked him what it was. His answer, "Is it an old kind of phone?"

Yep lol

[stake1]

A little update, I emailed them to ask them why they closed my account again with my money in it after I sent everything they asked me to do(Even though on the phone they said I'm free to play with them without any bonuses-Which they lied about). They did say I can call them but have to request my full balance, I asked them to tell me my balance-which took a few emails to get them to tell me it was $240, I did get a nice laugh that they think I'm going to settle for $240. So basically they are just outright stealing most of my balance with no chance of ever winning, my original deposit was about $1000 to begin with and am screwed for over $2000 because of a rule that isn't posted anywhere on the website and because of some person at Betpop that said it was fine to play at both books with bonuses.
Do you think SBR will be able to do anything about this?

Any progress yet?

[BigBlueNYG]

SBR can't give an update after weeks, but considering YW pays the bills here not surprising.

[stake1]

SBR can't give an update after weeks, but considering YW pays the bills here not surprising.

Unless there is something else not posted? They seized $2000 from Quarius for no good reason other than they "felt like it"

[Quarius]

Any progress yet?

No updates. Still same story. I did email the guy 2 times who responded back from the SBR complaint over the last 2 weeks, but he hasn't said anything yet since his original response like a month ago.

[Quarius]

Unless there is something else not posted? They seized $2000 from Quarius for no good reason other than they "felt like it"

I have never had a book do this to me ever, I've tried some different good ones over time. I deposited with bitcoin so can't do anything funny with that. What I can say from how they were treating me since this started is they have lied to me about stuff, then try to make up stuff in order to take over $2200 off my balance and each time they were proven wrong. The only reason they have is that I took a bonus from Betpop a year earlier, which to me shouldn't cause them to take so much, I don't even know if that rule is even true because I still never seen it anywhere. It's like they asked me to do one thing I do what they ask, then they try to do something else or make something up. They told me to call to get paid my balance, then some manager comes on the phone to try and convince me why I'm only getting $200, in which there was no talking to him and no changing his mind, so I got tired of it and after like 10-15 minutes of saying how can you do this to me, I just hung up the phone. I think I only placed like 15 bets totally which started in December around Christmas I think.

[pimike]

This is unbelievable.

No reups from me till this gets settled right.

[stake1]

I have never had a book do this to me ever, I've tried some different good ones over time. I deposited with bitcoin so can't do anything funny with that. What I can say from how they were treating me since this started is they have lied to me about stuff, then try to make up stuff in order to take over $2200 off my balance and each time they were proven wrong. The only reason they have is that I took a bonus from Betpop a year earlier, which to me shouldn't cause them to take so much, I don't even know if that rule is even true because I still never seen it anywhere. It's like they asked me to do one thing I do what they ask, then they try to do something else or make something up. They told me to call to get paid my balance, then some manager comes on the phone to try and convince me why I'm only getting $200, in which there was no talking to him and no changing his mind, so I got tired of it and after like 10-15 minutes of saying how can you do this to me, I just hung up the phone. I think I only placed like 15 bets totally which started in December around Christmas I think.

That is mighty disturbing behavior by youwager. Confiscating your money for no reason other than a betpop account. I have had disputes in the past with other books. None of them for the big amount you are dealing with here, but remember the time spent on the phone. Understand your frustration level. I can't believe this has been going on for a month now without a resolution. You clearly cannot take their shakedown "offer" of $200, but the length of time here over a betpop bonus causing the prorating of wager winnings on a youwager Bitcoin deposit? Mike says it best "unbelievable"

[pimike]

That is mighty disturbing behavior by youwager. Confiscating your money for no reason other than a betpop account. I have had disputes in the past with other books. None of them for the big amount you are dealing with here, but remember the time spent on the phone. Understand your frustration level. I can't believe this has been going on for a month now without a resolution. You clearly cannot take their shakedown "offer" of $200, but the length of time here over a betpop bonus causing the prorating of wager winnings on a youwager Bitcoin deposit? Mike says it best "unbelievable"

I keep getting emails for a reup.

I forwarded this thread explaining until you take care of this issue on SBR I will not send you anything. This was last night.

[WestCoastGIANTS]

Very shady book. I have stayed away ever since I saw this a couple years ago: https://www.sportsbookreview.com/for...n-via-btc.html

SBR takes youwager's side means the player has no recourse. Just play somewhere else.

[DontTailMe]

This is unbelievable.

No reups from me till this gets settled right.

Yup. My balance remains at zero as well. Waiting to hear what comes of this case.

[ace7550]

I keep getting emails for a reup.

I forwarded this thread explaining until you take care of this issue on SBR I will not send you anything. This was last night.

I keep getting emails too. No thanks. Not until this is resolved. And even then...

[themike78]

Very shady book. I have stayed away ever since I saw this a couple years ago: https://www.sportsbookreview.com/for...n-via-btc.html

SBR takes youwager's side means the player has no recourse. Just play somewhere else.

They are hardly a shady book. I've been with them since they started and never had 1 issue and have always been paid faster than any other book. Just because 1 person has an issue doesnt make them a shady book. Who knows there might be more to the story than is being told.

[ace7550]

They are hardly a shady book. I've been with them since they started and never had 1 issue and have always been paid faster than any other book. Just because 1 person has an issue doesnt make them a shady book. Who knows there might be more to the story than is being told.

You're right there might be more to the story. So let's hear it already. We've been waiting weeks.

[themike78]

You're right there might be more to the story. So let's hear it already. We've been waiting weeks.

Who knows. Maybe the guy had 27 accounts and left that part out. Maybe he's being honest. My point is this has nothing to do with me and youwager has been nothing but good to me.

[DontTailMe]

They are hardly a shady book. I've been with them since they started and never had 1 issue and have always been paid faster than any other book. Just because 1 person has an issue doesnt make them a shady book. Who knows there might be more to the story than is being told.

I agree. If you go back through this thread, plenty of posters, including myself, have used the word "IF"....If OP's story is accurate and there aren't any unknown complicating factors, then he needs to be paid. If YouWager is in the right here, then what's taking so long?

Who knows. Maybe the guy had 27 accounts and left that part out. Maybe he's being honest. My point is this has nothing to do with me and youwager has been nothing but good to me.

See, I believe that one of the only levers of power we as players have is to band together and let books know that not even one egregious case will be tolerated. If I look the other way when YOU are getting screwed (because, hey, it doesn't affect ME), then why should anyone care when it's my turn to get screwed?

[stake1]

They are hardly a shady book. I've been with them since they started and never had 1 issue and have always been paid faster than any other book. Just because 1 person has an issue doesnt make them a shady book. Who knows there might be more to the story than is being told.

This was posted almost one month ago. More to the story? Would have already come out by now. They confiscated his balance. That is the definition of “shady”

[Quarius]

Who knows. Maybe the guy had 27 accounts and left that part out. Maybe he's being honest. My point is this has nothing to do with me and youwager has been nothing but good to me.

They did try and lie to me at some point when I asked them why my balance was $200, they said you have more than one account with us. After I said "what are you talking about I don't have more than one account", they realized they just lied to me, then said "well okay since you have an account at Betpop and took a bonus before your balance is $200". I even said "one of the people at Betpop told me this was fine when I signed up them", but they didn't seem to care much. I did say earlier in this thread I did like playing with Betpop before this.
Don't you think I should get at the least my deposit back at the very least? Heres another lie, they said I can play with them without a bonus but my account is closed and I can't bet which means they are just stealing my money.

[ace7550]

See, I believe that one of the only levers of power we as players have is to band together and let books know that not even one egregious case will be tolerated. If I look the other way when YOU are getting screwed (because, hey, it doesn't affect ME), then why should anyone care when it's my turn to get screwed?

Excellent post.

[pologq]

i am really surprised at youwager not handling this correctly. tells me something about them as a book. they should at least be more transparent in their reasoning.

[mtneer1212]

YouWager was a top-notch book for rec players. Lots of bonuses, easy payouts and little perks here and there..... and then it died about two years ago starting with the wheel.

[Crusherrr]

YouWager was a top-notch book for rec players. Lots of bonuses, easy payouts and little perks here and there..... and then it died about two years ago starting with the wheel.

The wheel wasn't really all that special. They have been giving 40% and 50% FP bonuses the last 2-3 months. 5x rollover and withdraw winnings anytime. Add in the fact that last period I probably lost $10k there and got the net loss bonus and the promotions are still very good.


The issue with having accounts at YW and BetPop are that the support team will tell you one thing even if its not true. I never played with BetPop because the support told me that I cant be active at both sites at the same time. I used to play poker there often and having the additional screen name would have been beneficial to me playing the bigger games. They said nope, can't have accounts with both.

Even though I've seen many say they have and play with both sites at the same time I listened to what support told me. They shouldn't confiscate any funds unless you were taking bonuses with both sites and betting against each other. Then I can understand them doing it.

Hope OP gets paid.

[ace7550]

I won $500 on that wheel about 5 years ago. I do think YW has gone downhill. How far down will depend on how they handle this.
The fact that it's not already handled is pretty worrisome.

[stake1]

i am really surprised at youwager not handling this correctly. tells me something about them as a book. they should at least be more transparent in their reasoning.

Present owner? Not the same as previous owner, when they used to have "calendar promotions" and much, much more. Gives the impression that they do not give a "rats" about who they screw

[stake1]

Four weeks since thread started. But longer than that for Quarius to be dealing with his $2,000, $1,000 at a minimum being confiscated by Youwager/betpop